Why Wood Works is a toy store specialising in eco friendly, wooden toys and furniture for children and babies.
Have you bought an environmentally friendly toy from Why Wood Works? Let other customers know what you thought and write a review.
Written on: 23/12/2011
Cut it fine for kids xmas present & Dubiously ordered on line 3 days before xmas on last day after cut of time. Contacted on day of delivery & although could not get through on phone, my email was replied to instantly with a treking number and reassurance from Sundae. Parcel arrived, Bike is wicked, all good. Happy xmas ho ho ho x x ...
Read full reviewWritten on: 18/12/2011
I bought the Rock with me Puppy rocker, which, at £72 on the whywoodworks website, seemed the cheapest online I could find. I was initially dubious as with it being Christmas soon, I know some items online may not arrive on time. However, the rocker was delivered within a couple of days and we were very impressed. On opening the box however, we realised the rocker was damaged so we called the customer services dept and were told they would send out another one for a day later. I was very dubious...
Read full reviewWritten on: 15/12/2011
The easel arrived on the day promised, in time for my small grandson's birthday. He seized on it eagerly and immediately set to work at the blackboard (note: you need to provide chalks separately but a good roll of paper comes with the easel). Nicely made and easy to put together - and the whiteboard on the other side has the added advantage that you can stick magnets on it....
Read full reviewWritten on: 30/11/2011
Have bought goods several times now, and everything is of the highest quality and so much cheaper than other sites and shops offering the same products. Delivery FREE and so very, very quick. Really cannot praise this company highly enough. ...
Read full reviewWritten on: 25/11/2011
Cheaper and faster delivery than Amazon. Enough said....
Read full reviewWritten on: 16/11/2011
Being a silver surfer making a purchase on line was approached with some trepidation but this site offered value for money the postage was paid I was able to track my order and the order was delivered on time. It will give me confidence to order again....
Read full reviewWritten on: 14/10/2011
The owner Sundae was so helpful on the phone it was clear she had impeccable knowledge of her products & the whole process of getting the products to the customer was very slick. I felt very confident buying from her. Also having checked the comparative prices of the products with Amazon after I placed the order, Whywoodworks was cheaper with FREE next day delivery! Not only that but they have a 'live' system of the stock of their products so if it says its in stock-it is! Unlike 2 other companies...
Read full reviewWritten on: 12/08/2011
Initially I was doubtful about buying from a company that I knew nothing about - I did check that it was registered at Companies House and I rang the phone number given and asked a couple of questions - the answers reassured me. The toy was ordered at about 10.00 a.m. - the confirming email arrived quickly and another email told be I could track the item. The item arrived about 11.00a.m. next day - well wrapped and it perfect condition. The range of items for sale looks good - I am very likely to...
Read full reviewWritten on: 23/05/2011
www.whywoodworks.co.uk. Excellent!! Having experienced several instances where the level of service and customer care were lacking from other on-line compaies, it was a pleasant suprise to finally find one that finally understands what service means. To demonstrate, my requested delivery address was to my place of work, this must have appeared strange to the delivery team so rather than blindly post the item, and risk non-delivery, they kindly requested confirmation so that delivery would...
Read full reviewWritten on: 17/05/2011
We have bought several items from whywoodworks and we still can't understand how they can sell such good quality products, at great prices and deliver next day for free! We have just bought a balance bike for our daughters 3rd birthday and the customer service was exceptional - email confirmation of the order, dispatch and a call to confirm too. Very impressed indeed. Highly recommended! ...
Read full reviewWritten on: 14/04/2011
Their prices are displayed as really low on the google shopping results but when you click in they then add the VAT. This is really poor practice....
Read full reviewWritten on: 13/05/2011
The way googlebase collects data from ecommerce sites has nothing to do with the company more to do with google, this review is therefore unjustified.
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Written on: 30/06/2011
Response to Sindae: The data is not collected by Google, it is provided by you in the feed you supply to Google. Please review your google feed and you won't mislead your customers.
Written on: 14/02/2011
We bought the John Crane branching out guitar from Why Wood works and it was not as expected as I wanted a guitar that could be used as a learning guitar, I emailed to say this, and recieved an immediate response and a refund was offered. I couldnt fault the Customer services at all and it was a very good company to deal with. I would highly reccomend....
Read full reviewWritten on: 31/01/2011
The goods were ordered late Saturday night and arrived Tuesday, standard delivery. The order process was simple and the bunk beds were excellent quality. Excellent customer service ...
Read full reviewWritten on: 19/01/2011
We ordered beautiful toys for our children's Christmas, unfortunately an item came very slightly damaged, so I called Mark at Why Woodworks who suggested our daughter play with the damaged item and after Christmas and due to the bad weather they would send a brand new one out to us, not only was he true to his word we were able to keep the damage item repair it and donate it to our daughters nursery. Sundae's customer service was excellent and we have used the website since, absolutely brilliant....
Read full reviewWritten on: 07/01/2011
I was very happy with the service, although the weather affected delivery, all items were received on time for Christmas to Ireland. Very helpful customer service who answer my emails and gave me the tracking information....
Read full reviewWritten on: 05/01/2011
I can't recommend them highly enough!! In short: initial order,castle went missing with carrier. Raised with W.W.W and although there were stock issues with the item (In the mean time, sold out on other sites, I was getting desperate)- they located another for express delivery to ensure my 4yr wasn't devistated for Xmas. There were drawn out issues with delivery(s) but this was mainly down to the unseasonal weather..........!! and not W.W.W W.W.W's commitment to genuine customer service is second...
Read full reviewWritten on: 05/01/2011
Although the goods arrived late this was not the fault of the company - the goods were out for delivery the next day but were delayed because of snow and general backlog. When I contacted the company by e-mail to ask if they could help me track the delivery the response was swift and helpful. We would certainly use this company again. Thank you for excellent service....
Read full reviewWritten on: 24/12/2010
Great products, absolutely excellent customer service and fantastic delivery at no extra cost. Definitely going to be my first choice for on line toy purchases in the future and I have no hesitation in recommending to all. ...
Read full reviewWritten on: 22/12/2010
Brilliant! I was after a much sought item: the Quadrilla Melody Marble Run which has been out of stock everywhere for quite a while. I subscribed to the notification e-mail service and got an e-mail recently. I ordered the item yesterday and had it in the house today, just after twelve. Amazing. That's during the final days before Christmas and half the country covered in ice and snow....
Read full reviewWritten on: 22/12/2010
The parcel arrived on time (in spite of the bad weather conditions). As per the email guidelines, I checked the item on arrival. Unfortunately it was damaged. I rang Why Wood Works and explained the situation. I couldn't have been more impressed. Sundae said that she would contact the warehouse and arrange for another one to be sent out the following day. Again, in spite of the bad weather it arrived on time. The customer service was first class, the tool box and bench is a gorgeous gift. There...
Read full reviewWritten on: 21/12/2010
Although this item was deliveried late to us it was not the fault of the supplier as it got held up with the courier due to adverse weather, the supplier in fact went out of their way to chase our item up (even though we had full tracking details and could have done it ourselves) and I was very impressed with the service and help we received - I would definitely recommend this supplier to anyone as the quality of the goods is first class and also the after sales service is first class - so buy with...
Read full reviewWritten on: 19/12/2010
Outstanding company to deal with. Very helpful people on end of phone. Got item day after ordered. Fantastic service. Quality of desk & chair were excellent, (PINTOY). Would not hesitate to recommend company or desk & chair. Will be telling friends & family how great service from WHYWOODWORKS was & desk & chair was excellent quality & as a bonus was £10 cheaper than anywhere else even with discounts!!...
Read full reviewWritten on: 10/12/2010
Very helpful and prompt service, esp when I ordered incorrect item and needed to exchange it....
Read full reviewWritten on: 09/12/2010
Fab website with excellent quality toys. I ordered online and then phoned to confirm. Item arrived next day as promised, saving my daughters 4th birthday after we had been badly let down by another company. Thank you so much for your excellent service I will be recommending your site to all my friends....
Read full reviewWritten on: 01/12/2010
What can I say ! Everything arrived next day In perfect condition. Made the purchase very simple And easy, would highly recommend !...
Read full reviewWritten on: 30/11/2010
What a fantastic service Why Wood Works offer. My order arrived as promised yesterday, one day after ordering, free delivery and comprehensive tracking. They made the whole process very, very easy and the quality of the toys is excellent. Phoned before ordering with a query, phone was answered quickly and the person who answered was polite and very helpful. I was extremely pleased with the whole transaction and shall recommend Why Wood Works to my friends. ...
Read full reviewWritten on: 27/11/2010
Excellent service. Goods as ordered. Very well wrapped and padded. Very fast delivery via parcelforce. Thoroughly recommend....
Read full reviewWritten on: 27/10/2010
Delighted with both the product and service. Parcel arrived promptly and well packaged. Excellent customer service, as I left a message with a query about the delivery, to which they responded very quickly. Competitive prices too. ...
Read full reviewWritten on: 22/10/2010
Impressed with ease of following website and choice. Item arrived very quickly (3 days) and was well packaged. Very pleased with this site....
Read full reviewWritten on: 11/10/2010
Lovely toys, and so brilliant to have free postage and very fast delivery. I have recommended to all my friends!...
Read full reviewWritten on: 15/09/2010
Brilliant sevice, got it the next day as advertised. It was the cheapest price a could find anywhere on the net and all of them was plus postage!! Would recommend to anyone to buy from this store. The only little niggle i had was that i recived no email to say that the parcel was sent....
Read full reviewWritten on: 15/09/2010
Excellent service. Very impressed with next day delivery - I had my parcel delivered to work and it was at the office before I got in! The parcel was well wrapped and secure. Can't fault anything about Why Wood Works and have already recommended and sang it's praises to several friends. Will definatly be using the site again....
Read full reviewWritten on: 10/09/2010
The selection of toys on the website was great. I needed them delivered around Xmas time overseas, so couldn't sort it out on the website. Normally I hate calling customre service but they were excellent and when couldn't solve the problem staight away, took my details, sorted it all out and called me to confirm. Goods arrived on time even during the busiest period and also on a prearranged date as I wasn't there before and wanted it before Xmas, etc., etc. In summary, great toys (my boys love...
Read full reviewWritten on: 10/09/2010
A great company who delievered my order very quickly with gexcellent customer service. I will have no hesitation in ordering from them again or indeed recommending them to others....
Read full reviewWritten on: 01/09/2010
I bought a balance bike and helmet for my 2 year old Grandson. Both arrived on time, were sturdily packaged and of first class quality. The bike was extremely easy to put together and beautifully finished (Hand painted quality)There is something very satisfying about opening something that meets all your requirements. The helmet was too small and needed to be returned. The customer service I received was of the highest possible standard.I will definately shop on line at whywoodworks as my first...
Read full reviewWritten on: 27/08/2010
Excellent range of products, prompt delivery and very good customer service. Would definietly use again and highly recommend to others. ...
Read full reviewWritten on: 22/08/2010
I found the service fantastic, my products arrived so quickly and were exactly as they were shown on the website. I will be ordering again very soon!...
Read full reviewWritten on: 15/08/2010
I bought a Bigjigs Transporter Lorry and I am thrilled with it, it is as described very sturdy colourful and good quality. Worth every penny. Delivery was free and very promt.I shall definately buy from your website again. Thank You! Lynn Williams ...
Read full reviewWritten on: 24/06/2010
Bought a wooden John Crane balancing bike/first bike for my 3yr old.. one of the wooden washers on the front split - didn't affect the ride/handling and could have probably lived with it but thought I'd email anyway to see if they could send out a replacement part. Email answered very quickly (on a Sunday!) and said part would arrive later the next week - part arrived on Tuesday, and it was a whole brand new wheel! Excellent service all around, highly recommended - thanks very much! ...
Read full reviewWritten on: 21/06/2010
brought a kiddimoto bike for my three year old sons birthday and was very impressed with the with the easy to use website and the choice and availability of the bikes they had to offer ended up having a heated discussion with my hubby over which colour to buy !! it was ordered on a friday and it arrived at 9.30 monday morning.i would definately use this company again and i have one very happy three yer old...
Read full reviewWritten on: 15/06/2010
a fantastic pleasure to purchase from; both user friendly website and amazing delivery for free and next day! I would most certainly recommend to friends and family and certainly use again. Such a pleasure! Thanks...
Read full reviewWritten on: 03/06/2010
If you are looking to buy wooden toys online do it from here, great customer service - superfast and brilliantly convenient next day delivery service. The price is good too especially using the packages. ...
Read full reviewWritten on: 19/05/2010
Excellent customer service,order arrived the very next day. I order extensively online & this was a very positive experience I would definitely recommend the website to friends & family. Karen...
Read full reviewWritten on: 13/05/2010
I have rec'd the bike, on time & in perfect condition. It's fantastic & my son loves it! Thank you for your outstanding and most efficient service. ...
Read full reviewWritten on: 11/05/2010
I am a Spanish client and I'm really happy with the service and speed that my package has arrived to Spain Will buy back again at this site for our next birthday party Communication has been great and have met all the deadlines promised KIND REGARDS FROM SPAIN ...
Read full reviewWritten on: 05/05/2010
An excellent service carried very promptly and good were as advertised and extremely good quality. I would definitely use them again. Many thanks!!...
Read full reviewWritten on: 05/02/2010
I ordered this toy box last week and it was delievered within two days! I have looked at several toy boxes on the market and I am so pleased that I went with this one. It only took me 10 minutes to put together and I was pleasantly surprised at how sturdy it was. The colours are fantastic and our daughter loves it. I also like the soft close mechanism so that she cannot hurt her fingers or slam the lid! This with the free delivery was the best price I could find on the internet and is brilliant...
Read full reviewWritten on: 25/01/2010
Very easy to use website. The quality of the Pin Toy Play table is fabulous and the speed of delivery excellent! Cannot fault at all!!...
Read full reviewWritten on: 20/01/2010
Very good quality toys, will definitely use this web site again and recommend to others. Exchanged toy that was duplicated for Christmas and exceptional customer service....
Read full reviewWritten on: 10/01/2010
I'm Writing to say how helpful "Why Wood Works" were when came to buying a Kiddimoto Superbike from them, I was let down badly buy another shop afew days before xmas, a quick check on W/W/Works website and then a quick phone call to them and i had one put by. It was my 3year olds main christmas present and the smile on his face was brilliant. Then website was clear and well presented and had all the information i needed. ...
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