Arbico Reviews - www.arbico.co.uk

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Awesome Service - Fully Satisfied!”

Written on: 25/06/2014 by Myers35 (1 review written)

I would like to thank you for the wonderful customer service I have had from Arbico Computers since I first ordered a PC back in March. The service has been excellent and I would recommend it to anyone… Read Full Review

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★★★★☆

“Powerful computer, built quickly with good customer...”

Written on: 27/01/2014 by Gretik (1 review written)

While searching for a new computer, I looked at building one myself and pre-built computers. I happened across the Arbico website during their fantastic Boxing Day sales. Using their custom build option, I constructed something very close to what I'd call my dream computer and submitted my order. Over the next week there was some to and fro communication as the staff at Arbico helped me optimize the build, offering to swap out components and suggesting alternatives! When that was finalized… Read Full Review

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★★★★★

“An all round top notch company”

Written on: 12/12/2013 by J.R.Taylor (1 review written)

It’s always good to know you can buy with confidence, and this certainly applies to Arbico. I’ve purchased a new PC each time I’ve needed to upgrade Windows and I’ve now had three Arbico PCs and accessories. My latest PC arrived this week and is of top quality as I knew it would be. I need to use a PC for many hours each day and the Arbico units have never let me down once. In short, what I’ve come to learn by experience is that here is a company that works to the highest… Read Full Review

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★★★★★

“Good value, responsive and quick”

Written on: 29/11/2013 by smorantz (1 review written)

I bought a computer from Arbico because I wanted to have it the way I wanted and to get good value. I shopped around and found that it is difficult to get a business computer 'made to measure' as most assemblers focus on gamers. Arbico seemed the best bet and I have been very happy with the service, build time and quality of the computer. They have also helped with some after sales advice not directly related to the product I bought at no charge! I was nervous buying from an unknown small… Read Full Review

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★★★★★

“To quote Tina Turner - simply the best”

Written on: 17/05/2013 by EssexSoul (1 review written)

Having struggled on over the last couple of years with an ancient Mesh tower PC which had definitely reached the limits of its capabilities I decided to treat myself to a new machine. It would have to fulfill my somewhat odd requirements as I live in a rather bijou bachelor apartment and space is at a premium. Small form factor was therefore essential, as was decent graphics capability since my HDTV doubles up as my monitor. I started to look around the big box stores, found plenty of PC's… Read Full Review

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Thor0000006's Response to EssexSoul's Review

Written on: 11/07/2013

Arbico charges well above the odds on components, I have found them to be unreliable, dishonest and ignorant of their own hardware (specs/limitations).
If you bundle the above with shoddy customer support I am sure you will find a lot more other companies just as local that will rip you off.

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★★★★★

“What a great Christmas present”

Written on: 03/02/2013

My son wanted an Xbox for Christmas but then with a couple of shopping days left he changed his mind and wanted a gaming PC instead. Lucky a colleague had bought a gaming PC from ARBICO which he highly recommended. So on the last shopping day before Christmas I contacted their sales department and explained my predicament. Not only did they offer a high quality gaming PC for a very affordable price but they managed to delivery the custom built and tested PC a few days later which made my sons… Read Full Review

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★★★★★

“Brilliant PC, excellent choice, great service.”

Written on: 05/01/2013 by cajgiles (1 review written)

I received my second computer from Arbico two days ago and I can see that they haven't let standards slip at all. I bought my first Arbico PC more than 4 and a half years ago and it served me really well. I'm a gamer and a bit of an animator, so in that time it handled a great deal of demanding work. However after four and a half years it was time for an upgrade. After shopping round, I ended up back at Arbico both because of price and because they offered greater choice of components… Read Full Review

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★★★★★

“Now, this is something you rarely see this days!”

Written on: 21/12/2012 by -OneLife- (1 review written)

I usually buy my own parts when buying/building a new PC. This time I needed to use a finance option so I decided to find a company that would build me one, for a good price and with a finance option. After going through quite a few companies I realized that Arbico was the best value for money. After picking my parts, I called them to make sure that everything is OK and boy...what a surprise. The customer service was a true 5 star one! On top of that I have been advised about possible upgrades… Read Full Review

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★★★★★

“How A Company SHOULD Be!”

Written on: 15/12/2012 by clicon357 (1 review written)

Looking for a gaming PC for my 14 year old son I was recommended to Arbico Computers by a father of my sons school friend who had used them. I had shopped around at other suppliers and even looked to build one from separate components but came back to Arbico on price and spec. We basically bought a stock system and then lightly customized it from the (easy to use) menus on the website. After placing the order we received of course, the obligatory confirmation email. What was impressive what… Read Full Review

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★★★★★

“Fantastic service and fast delivery”

Written on: 29/11/2012 by David_C (1 review written)

Been wanting a good gaming PC for a long time, finally had the opportunity and decided to buy a custom PC from Arbico based on their reputation and prices. Customer service was fantastic from the start, I had a number of questions about components and specifications and all were answered in hours. On ordering I was offered several further upgrades for reduced prices. Build was completed well within the 10 days stated on Arbico website, and I was kept updated at every stage of the build… Read Full Review

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★★★★★

“Great quality, value and customer service”

Written on: 18/11/2012 by SeanCase (1 review written)

I ordered a new desktop off the arbico website and found it very easy to use with many customisable options. The system itself that I chose was great value for money, as were several other systems listed on the site. After ordering, you are kept up to date with every stage of the testing/preparation of your new system with regular emails and you are also given several options of delivery dates. My pc arrived dead on time and any follow-up queries I had were dealt with via email in a matter of… Read Full Review

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★★★★★

“Superb experience thus far”

Written on: 15/09/2012 by Scotty001 (1 review written)

Just a short review to say that, like many other reviewers here, I'd wholeheartedly recommend Arbico and their builds based on my experience with them so far. I set out to buy a middle-of-the-road i5 gaming rig and settled on an Arbico due to both the price and quality of the components for the spec I required. From start to finish the customisation and ordering process was simple, with detailed info and clear costs on each component presented upfront. Once ordered I was kept informed of… Read Full Review

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★★★★★

“Excellent Service”

Written on: 01/09/2012 by bramble19 (1 review written)

The ordering of the computer was easy giving a large choice of components and case types, including a number of m/boards and cpu's. While waiting for delivery, I was kept regularly informed, by email and texts of the progress of the status of the computer at every stage. The computer was delivered exactly on time (actually 10 seconds before the earliest time quoted!). I would have not qualms about recommending this company for their efficiency and courtesy they run their business… Read Full Review

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★★★★★

“Excellent service so far”

Written on: 30/08/2012 by methuselah (1 review written)

Arbico built and tested the kit as specified and delivered within the times and on the day specified. Email notifications kept me informed throughout. And it's still working well as i type this :)… Read Full Review

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★★★★★

“Super Service”

Written on: 28/08/2012 by TerryInskip (1 review written)

I would just like to say that I am well pleased with the PC built for me by Arbico... great service throughout.... and excellent piece of kit, well put together and does everything I had wished for. Audio sounds wonderful through my Marantz Network Audio Player and my photos on screen look terrific. The case is well built and I love the transparancy of the side panel. It's fast and has more than adequate storage space... What more is there to say...... … Read Full Review

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★★★★★

“Great service”

Written on: 24/08/2012 by RGBM (1 review written)

I am very happy with the service I received from Arbico. They clearly take customer service very seriously. The PC I ordered was built and delivered on time and as agreed. I had some problems with the set-up but the customer services team talked me through it over the phone and everything was sorted out. I would definitely recommend this company for those looking to buy a PC… Read Full Review

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★★★★★

“Best online computer service BY FAR”

Written on: 24/08/2012 by steelbeans (1 review written)

Just a quick review; I found a great deal on one of their featured pages for a custom PC, with good specs. Was a little unsure because ive only bought from dell previously, but they're a little overpriced for what i need now. Easy to use site, with upgrades with all the prices on, and the option to save your config (i did while i decided whether to go ahead) - glad i did. Once you complete your order, you recieve periodic updates of the stages - building, various testing phases, ready for… Read Full Review

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★★★★★

“Good value custom built computer”

Written on: 06/08/2012 by Mooroaks (4 reviews written)

I replace my desktop PC every five years or so. Dissatisfied with the value and performance of PCs I've bought from some well-known companies in the past, I looked around at smaller firms on the Internet who could build a PC to meet my particular needs at a reasonable price. After spending a lot of time online comparing prices, specifications and reviews, I decided Arbico Computers were the best bet. I've not regretted my decision. I've had an Arbico Core i5 2500 Quad Core PC, with 8GB RAM, for… Read Full Review

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★★★☆☆

“Computer built with many a problem”

Written on: 28/07/2012

Let me make myself clear. I had wanted to buy a new gaming computer all I needed to do was save so before I did I looked up a good company to build it for me. I saw arbico and immediately got the impression they were good quality. I spent 6 months saving and within that time created an idea of what I wanted in my PC by emailing the support. They were good at answering but often found myself being recommended components that weren't really needed to get more money out of me. In the end I… Read Full Review

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Arbico's Comment

Written on: 31/07/2012

First off I would like to apologize on behalf of Arbico for the problems you had with the PC.

You have mentioned a few issues and I would like to respond to these.

Our focus has never been or ever will be to get as much money out of the customer. The sales advice we give is always honest and impartial, based on customer requirements and many other reviews on the internet attest to the fact that we have actually advised customers to go for cheapers parts when more expensive ones were not needed.

The case that you ordered is imported from Germany and unfortunately we can not control its availability. We informed you that the case was no in stock and offered an alternative the very next day after the order was placed. Based on what we were told by our suppliers we tried to keep you updated as to when the case would become available. As you will see from other reviews on this and other sites we tend to normally ship PCs well within promised shipment times.

Warranty stickers, case badges and bulk order parts are normally used by all custom built PC makers and is industry standard practice. At the end of the day you are buying a Custom Built PC from a Branded Company and not building it yourself. As such you have to accept that when we build something, we would want to put our name to it. The marking at the back is the build number and is written at the back where it is not noticeable. The parts we use are purchased from standard UK distributors and are branded. Since we always honour our warranties it would only make sense to use parts which are reliable, branded and covered by manufacturer warranties. However, computer parts will still fail on occasion which is why we provide a warranty.

The RAM used in your PC was the incorrect brand (it was still however a good gaming brand which costs the same as the brand you requested). This was a genuine error and we would not have so easily given permission to open the case if we were trying to hide anything. As soon as you informed us the wrong brand had been used, we immediately agreed not only to replace it with the right brand but with faster speed to boot (a free upgrade worth £15). We also immediately agreed to replace the graphics card when it developed a fault.

At Arbico we try our best to provide a fully tested PC built with good quality parts and to exact customer specifications. However from time to time things do go wrong either due to human error at our end or due to components developing faults. Whenever this happens we try and resolve any issues as soon as possible with as little incovenience to our customers as possible. This is exactly what we did in this case.

Once again our sincere apologies for any incovenience caused. I hope the personalized response above will clarify any misunderstanding and restore your faith in our company.

Ian @ Arbico Computers

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★★★★★

“Excellent service and machine”

Written on: 17/07/2012 by avrilsticks (1 review written)

I received my computer last week and it is fantastic, definitely well worth the money. The customer service was excellent - they let me know periodically what stage they were at with my computer which I liked. The whole process was quick and the delivery was right on time. Good job!… Read Full Review

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