Written on: 12/04/2012 by larryderby
After reading the bad review, I have brave myself up to have my birthday party at MoonSha. When I first arrive, staffs are so welcoming. Is a group of 18 of us. Our waiter is so helpful and given us enough of time before ordering. Even though the restaurant is SO BUSY. Drinks and Foods arrive on time. I was amazed the staffs bringing a cake for me and sang birthday songs with a Gong. All guests also enjoyed the teppanyaki entertainment. I can see guests dining at the teppanyaki truly enjoy... (read more)
Written on: 13/02/2011
After hearing the bad reviews on here about the poor service and food quality of Moon Sha, we were quite sceptical as to what our experience would be like. We had passed it many times and had always wanted to try traditional Japanese cuisine as we had only had shop-bought alternatives.
We booked a table for 2 in the normal dining areas as we thought this would be better for a valentines meal than the Tepanyaki bar. We were sat quite near the Tepanyaki bar which was lively, entertaining and... (read more)
Written on: 14/11/2010
Book to eat a dining table (not tepanyaki), Ordered Temperor set for starter and friend noodle dish for main. Food was truly terrible, the meat tasted very old and the flavour was bland. Better off getting a takeaway or making something yourself. Tapanyaki bar was much to loud and there is no seating away from it. Very over hyped over priced and I doubt any Japanese staff (only heard them speaking Chinese). Despite many staff the service was pretty bad. (read more)
Written on: 26/09/2010 by andymstaffs (1 review written)
We have eaten here three times in the last year, each time there has been a lively group at the teppanyaki bar which has been entertaining, We have always been served by knowledgable staff and with courtesy.
We have eaten at Yo Sushi and similar japanese restaurants around the country and would rate the food here as much better than the competition.
On average I would allow £20 per person for a good size meal including a drink. The drinks are pricey but when you put the whole experience... (read more)
Written on: 02/08/2010
First timer at Moonsha. Read the good and the bad reviews but have to say my first time experience was great. I do think it's a bit over priced so unfortunately not a place we could go to regularly. Also I wouldn't go again as a couple as I felt the entertainment wasn't there compared to the groups - shame really otherwise They would have got a 5. I found most of the staff were really friendly but the odd one wasn't particularly the best but I think you get this in most places. I am... (read more)
Written on: 30/05/2010
Worst food I have ever tasted,over priced and service was very poor.Would not recommend Moonsha. (read more)
Written on: 15/03/2010
If you come with an open mind for japanese cuisine and culture, you will not be disappointed. Staff are friendly and helpful, the food is unbelievably exceptional.
My first time at this restaurant has fueled my fire for japanese cuisine, if i was a lottery winner I would eat here every day.
Arturas. (read more)
Written on: 27/09/2009
If you are after extremely arrogant service, bland and over priced food Moon Sha is the place for you! family of 8 for Sunday lunch, missed 1 person all the time and when the bill came £185 they had added 10% service charge saying bookings over 6 warranted this charge. we said we booked 2 x 4 people and they said we should have seated you apart?? (read more)
Written on: 25/07/2009
Food was awful and the staff were slow and unfriendly, most importantly it was extremely over priced!
We went to Moon Sha on a Saturday afternoon after doing a bit of shopping there was only myself,partner and children in there, it was empty!
The food was truly awful, so bad that it has put my partner and me of eating out.
We had a Bento box which looked poorly presented the rice was stodgy and the chicken was black and bony my partners duck was even worse.
It cost nearly £8.00 for 4 soft... (read more)
Written on: 14/06/2009 by tashxx (1 review written)
We had a booking for 8pm at Moon Sha but the table had not been prepared in advance we had to wait half an hour for this. When we ordered drinks someof them arrived the others we had to chase for.
None of the food order arrived until almost 10:00. Five people in our party had ordered set meals and a couple of their main meals arrived first. Several peoples other meals arrived in drabs and drabs with about 20mins between each persons arriving so everyone else had stopped eating by then.
Noone... (read more)
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As rated by real users
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