Crown Currency Exchange www.crowncurrencyexchange.com Reviews

★★★☆☆
2.8 / 5
46.8% of users recommend this
  • Accuracy

  • Ease of Use

  • Value For Money

Summary

Have you been affected by Crown Currency Exchange going into administration? Share your story in a review.

Media Gallery for Crown Currency Exchange www.crowncurrencyexchange.com

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Latest Reviews

★★★☆☆

“what a rip off ”

Written on: 18/04/2013

I H ave given up all hope of getting anything back now I still hold Barclays at fault for letting them get that far in the red before doing anything about it. (read more)

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★☆☆☆☆

“Waited in all day today for my $8000 to...”

Written on: 16/11/2010

Waited in all day today for my $8000 to arrive......How many others are in same position, and not likely to see a penny back (read more)

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★★★★★

“I LOST OVER 800 POUNDS WITH CCE ”

Written on: 25/10/2010

I LOST OVER 800 POUNDS WITH CCE
AND A BIG THANKS TO BARCLAY FOR CASHING MY CHEQUE ON THE 30TH
SEPTEMBER WHEN THEY ALREADY BEEN TOLD THE COMPANY WAS ALREADY
INSOLVENT.
MAYBE THEY SHOULD PAY OUT COMPENSATION (read more)

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★★★★☆

“I have also lost money to CCE but I also think that...”

Written on: 25/10/2010

I have also lost money to CCE but I also think that Barclays Bank should also take some of the blame, CCE have been struggling for a while now and yet Barclays(cce bANK) for which I am a customer still transfered money into CCE account right up to the day before they went into liquidation. What protection did we have as a customer of this Bank, where was the loyalty of the bank to its good loyal customers!!!!! (read more)

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★☆☆☆☆

“Hi i also used crown exchange on the 7th aug. Was...”

Written on: 20/10/2010

Hi i also used crown exchange on the 7th aug. Was waiting for money to arrive 21st oct.It took us a long time to save this money now we have lost it.It was for us to have some holiday money.( not had holiday for 2 years ) Don't think we can go now.How can they do this to people. (read more)

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★☆☆☆☆

“I had used Crown Currency Exchange on the 9th...”

Written on: 19/10/2010

I had used Crown Currency Exchange on the 9th September to purchase dollars for a coming holiday. These were delivered promptly on the day specified and everything was in order. So no reason to mistrust them for a further order. I ordered another amount of dollars on 19th September for delivery in November. When I received the e-mail instruction for payment, warning bells should probably have rung when I noticed that the name of their account had changed from Crown Currency Exchange to Crown... (read more)

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★☆☆☆☆

“I too did not find out the Company had gone 'bust'...”

Written on: 19/10/2010

I too did not find out the Company had gone 'bust' until I tried to go on their website. I was horrified! I had used them before with no problems so I trusted them with 2 large Euro orders for the (part) purchase of a permanent home in France.£35,000 to be precise. My last order was taken on 28 September,only days before the 'crash', why did they do it? If I had known the Company was in trouble I wouldnt have bothered and saved myself a lot of worry and stress and still have my money. (read more)

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★★★☆☆

“Used this company on 2 different occasions and thought...”

Written on: 19/10/2010

Used this company on 2 different occasions and thought they were great, friendly efficient and always did what they said they would do. Bit dissapointed that they, as a company have let this happen. (read more)

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★☆☆☆☆

“My Husband also bought some euros for our first family...”

Written on: 18/10/2010

My Husband also bought some euros for our first family holiday to Lanzorate in November.I didn't realise which company he bought them through until now. Cant believe this has happened. My husband got advice from Money Expert Martin Lewis. I knew it was to good to be true. Just disgusted about the whole thing (read more)

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★☆☆☆☆

“i to have lost money to those rob dogging b--------- i...”

Written on: 17/10/2010 by kevbrin32 (1 review written)

i to have lost money to those rob dogging b--------- i have saved up to take my daughter on a trip off a life time im working class and scrikped and saved only to ave it ripped away by some cold hearted probably millionaire savages i hope they meet a terrible ending for what they have done sent to prison to rot please keep us informed if any chance or news we must stick together n make them pay (read more)

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★★★★★

“I know it must be hard for those folks who have lost...”

Written on: 17/10/2010

I know it must be hard for those folks who have lost money due to Crown's demise, but I can only praise the company for their speedy delivery of our travel money in the end of September. I of course did not know of any impending colapse. However, advice to would be purchasers, is always based on trading as of the day it is given, not necessarly the day it is broadcast. My comisserations to those unfortunate to lose their funds in this case.

brkyouj (read more)

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★☆☆☆☆

“I too have lost money to CCE, I was expecting euro's...”

Written on: 16/10/2010

I too have lost money to CCE, I was expecting euro's and dollors on 7th October. MARTIN LEWIS 'MONEY SAVING EXPERT'!!!!! is to blame in my case, I took advice from him on the TV. Martin Lewis should be sued for negligence and removed from TV and Internet. Any 'fool' can give bad advice. Anyone else that has taken advice soley from Martin Lewis please register your thoughts. Julie (read more)

Sunnyblue's Comment

Written on: 21/10/2010

I found this review very helpful because...Martin Lewis money saving expert,expert at what losing other people's money ,

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★★★☆☆

“Dam I just this last 5 minutes found out about this...”

Written on: 16/10/2010 by StriderGrey (1 review written)

Dam I just this last 5 minutes found out about this CCE buisness going into administration, The only reason I came across it was I was expection US dollars Friday 15th and they never turned up so went online to just get a phone number to ring and wow. I just hope i can get my money back but now Ive got to find extra money for my holiday in 4 weeks.

Im sure i was getting emails offering me Deals a srecent as 2 weeks ago ?. I nearly did as well.
(read more)

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★☆☆☆☆

“I too have been affected by the collapse,as I was...”

Written on: 15/10/2010

I too have been affected by the collapse,as I was expecting US $ yesterday,I was away the past two weeks so had missed the news.Reading all the articles about the Bensteads I hope that they read all the tragic stories on their i pad,probably whilst sunning themselves in one of their villas abroad, supping a drink, new cars in the driveway, and all their family having fun in the sun.The only ones laughing all the way to the bank.
These reviews prove that they have done it before. Would... (read more)

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★☆☆☆☆

“If you have suffered damages as a direct result of...”

Written on: 14/10/2010

If you have suffered damages as a direct result of following the expert advice and judgement of Martin Lewis there may be a good case to sue him for negligence under the law of tort. (read more)

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★☆☆☆☆

“Everyone effected by crown currency should visit...”

Written on: 13/10/2010

Everyone effected by crown currency should visit http://www.crowncurrencyactiongroup.org/index.html

it is a group set up by the Victims of this theft and thier aim is to get full compensation through legal meens. (read more)

Harryfurniss's Comment

Written on: 18/10/2010

I found this review not helpful because... I could not make connection with the action group on line., dealing with crown currency insolvency. H.Furniss. I hope that they will contact me if read this harryfurniss @hotmail.com

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★★☆☆☆

“We too have lost money due to CCE going into...”

Written on: 13/10/2010

We too have lost money due to CCE going into administration. We have ordered money for our holiday in March 2011 and for our son's school trip next April. I too saw the FSA reference on their website and felt assured they were ok to deal with. They were recommended to us by my brother (who had used them previously) and promoted avidly by Martin Lewis on Radio 2 and they promoted this on their website. I would love to know if Martin Lewis is so enthusiastic about CCE now and what he... (read more)

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★☆☆☆☆

“I HAVE LOST ALL MY HOLIDAY MONEY, IT WAS BEING...”

Written on: 13/10/2010

I HAVE LOST ALL MY HOLIDAY MONEY, IT WAS BEING DELIVERED TODAY WED 13TH OCTOBER, I WAS TRAVELLING ON SUNDAY THE 17 OCTOBER, THESE SO CALLED PEOPLE WHO HAVE ROBBED OF US DESERVES TO GO TO PRISON. IF I WAS TO STEAL PEOPLES MONEY, THEN I WOULD CERTAINLY GET A HEAVY PRISON SENTENCE. I AM A PENSIONER WITH VERY LITTLE SPARE MONEY.

(read more)

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★★★★☆

“I'm afraid you are in for a long haul. ”

Written on: 13/10/2010

I'm afraid you are in for a long haul.

http://www.robertmorfee.co.uk/archive/2010/08/18/cameron-farley-limited

(read more)

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★☆☆☆☆

“I ordered my Euros through travel money services to be...”

Written on: 12/10/2010

I ordered my Euros through travel money services to be delivered nov at a rate of 1.2493. Before this date it was 1.15 and after it was 1.15 0r 1.13.I should have realised this was strange butI trusted this company after dealing with them for at least 3 years. I think this was a ploy to get money from innocent people when crown currency was in trouble ( same company as travel money services)I am a 60 year old pensioner. (read more)

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★☆☆☆☆

“This is an email I received from Barclay's....they are...”

Written on: 12/10/2010

This is an email I received from Barclay's....they are saying they have nothing to do with CCE...WHAT DO YOU THINK??!

Dear **********

Thank you for your email in relation to Crown Currency Exchange (CCE). John Varley has passed your email to us at Head Office Customer Relations, so that we can provide you with further information.

Barclays understands that Paul Clark and Matt Bond, Partners at MCR, have been appointed joint administrators of Crown Currency Exchange Limited by the... (read more)

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★☆☆☆☆

“I have also lost money with Crown Currency. I would be...”

Written on: 11/10/2010

I have also lost money with Crown Currency. I would be interested in joining the action group. Please could you let me know who I contact and how. Let us all join together and try and get our money back from these fraudsters. Email; keithnelson61@hotmail.co.uk (read more)

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★★★★★

“I agree with the person who said we should join...”

Written on: 11/10/2010 by wendy16 (1 review written)

I agree with the person who said we should join actionagainstcce@gmail.com
and get something moving againt these dishonest people, I nagged my husband into getting u.s. dollars for my 50th birthday trip to New York, now we will not being going anywhere, just sleepless nights and panick attacks, he lost £14.000 that cannot be replaced, I am not sorry for myself, but my husband who has saved for this. (read more)

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★★★★★

“anyone effected by crown currency exchange should be a...”

Written on: 10/10/2010

anyone effected by crown currency exchange should be a part of this group on facebook:
Action Against Crown Currency ExchangeCategory:Business - Consumer GroupsDescription:This group is for customers affected by the collapse of Crown Currency Exchange. It will be used to collate information & hopefully as a voice so as many of those who have lost money as possible can try to pool resources in an attempt to recoup our loses.Privacy type:Open: All content is public.
Contact Details
... (read more)

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★☆☆☆☆

“I have decided to take Barclays and the other Director...”

Written on: 10/10/2010

I have decided to take Barclays and the other Director of CCE (who is a British resident,called Edward James)to the small claims court.I have taken numerous people to the SCC and have always won!! (read more)

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★★★☆☆

“Hello ”

Written on: 10/10/2010 by zahid9972 (1 review written)

Hello

I have lost money throught he Crown Currency.
I responded to adverts claiming that there was cancelled contracts.
Now I read in the news that there was no evidence of any contracts being cancelled. it is very confusing to understand why the compamny would keep accepting customers money and then all of a sudden it all dissapears. There has to be definitely some type of Fruad behind this and could be a Scam.
My e-mail zahids28@aol.co.uk - i would like to know more news about this... (read more)

Dpjukes's Response to zahid9972's Review

Written on: 11/10/2010

I found this review very helpful because...
<br/>I have also been taken in by the promise of preferential Forex rates from cancelled contracts. I am over &pound;500 out of pocket currently, having been promised an exchange rate of 1.23 euros to &pound; when rates were running at ~ 1.15.
<br/>I have received reasonable service in the past from this company so don't know if this is a scam or attempt at fraud yet.
<br/>Suggestion of pursuing this matter via small claims court does sound appealing. Don't know if we could pursue this as a group or if it has to be done individually. I will follow all correspondence on Facebook.

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★☆☆☆☆

“Peters not cornish”

Written on: 09/10/2010

Peters not cornish (read more)

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★☆☆☆☆

“I too am one of those who placed an order with Crown...”

Written on: 09/10/2010 by rexp (1 review written)

I too am one of those who placed an order with Crown Currency. I have read that an action group is being formed and would like to know how to contact this group. If anybody out there has any info please place it on a review page so that myself (and hopefully others) will be able to join forces to take this matter as far as possible. (read more)

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★☆☆☆☆

“OK. So alot of us have lost money. Can all the clever...”

Written on: 08/10/2010

OK. So alot of us have lost money. Can all the clever b**tards go and watch eastenders or something. Or are they all Martin Lewis trying to rub salt in. Funny how he is keeping his head down. Them cornish b**tards still owe me 2k. I will never buy another pastie! (read more)

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★★★☆☆

“I have just found out that crown currency has gone...”

Written on: 08/10/2010

I have just found out that crown currency has gone under,we we're expecting our euro,s to be delivered tuesday the 12th october, we are gutted that we have lost our holiday spending money,but feel really sorry for the folks who has lost thousands.i hope they are prosecuted for this. (we lost £300) (read more)

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★★★☆☆

“As someone who has seemingly lost several thousand...”

Written on: 08/10/2010

As someone who has seemingly lost several thousand pounds to Peter Benstead at Crown Currency Exchange there appears to be a close similarity in his modus operandi to that of Bernie Madoff. Bernie Madoff was of course prosecuted for his financial misdemeanours. Will justice prevail here in the UK? (read more)

Daitheboots's Comment

Written on: 09/10/2010

I apologise for using your review, on which to post a warning.
<br/>
<br/>None of the 13000 customers robbed by 'Benstead & his Forty Thieves', should be pleased to see MCR appointed to administer the business. They couldn't manage a 'traffic jam' - because, they charge &pound;500 an hour for their time!
<br/>
<br/>Note the 26 week estimate before information will be released! Assume a 40 hour week, times 5 day week, times 26 weeks, times &pound;500 = 5200 hours at &pound;500 per hour. &pound;2.6 million pounds!
<br/>
<br/>Are we to be submitted to a double robbery? That,remaining &pound;3 million, is not for those Vultures. The Police are welcome to the funds - not the 'toothless parasites' who pretend to justify their existence, and their BMW's, on the amount of effort they put in!.
<br/>
<br/>I re-iterate, had the amount been larger, MCR would have extended their 'time-scale' to absorb the money involved.
<br/>
<br/>Obviously, none of us will receive a penny. The Bensteads, and the parasites they generate behind their failed businesses, have us totally 'cleaned-out'.
<br/>
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<br/>Strange to say. Should there not be enough money in the 'Frozen Account's' Nobody would be appointed! This really does 'smell?'
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★☆☆☆☆

“If I went to the bank and robbed 2k, I am sure i would...”

Written on: 08/10/2010

If I went to the bank and robbed 2k, I am sure i would get time
If a robbed a car and sped off from the police, I would be nicked

So how do c##ksuckers that run companies get away with it.

(read more)

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★☆☆☆☆

“Pirates of Penzance? ”

Written on: 08/10/2010

Pirates of Penzance?
Talk about great timing - I managed to transfer £1500 to CCE on Weds 29th - unfortunately my bank decided that this went through as a faster payment - if the usual 3 day clearance had applied I'd (probably) still have my money.
Anyone know the exact date & time that they told Barclays they were bust and when the account was frozen?
(read more)

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★★★★★

“we ordered 3400 2 be delivered on the 26th of oct a...”

Written on: 07/10/2010 by sueie (1 review written)

we ordered 3400 2 be delivered on the 26th of oct a date i did not pick as it was the anv of my husband death 3 years this year This was money for 5 of us 2 to go 2 new york for my 60th birthday, they cashed the check on the 30th sep as barcly my own bank froze there accts Crown curriecie was going in2 trouble in may &noboady did anything about it (read more)

Daitheboots's Response to sueie's Review

Written on: 07/10/2010

One word - 'Banks.' They write their own rules, and, are NEVER prosecuted for malpractice. In this instance, a Director, of a business the Banks know intimately, has to notify them that 'all is not well'. Upon which, the Bank suspend the operation. Not before the Data Base has established who the Cornish customers were, so that they may be refunded, before the scheduled collapse, and, the necessary funds secreted, to pay staff a three month 'bonanza'. Pre-meditated Fraud. Not a simple misguided company - a cynical scheming conglomerate.
<br/>
<br/>Why the preference for Cornish customers? To minimise the number of un-welcome visitors to the County, looking for the Bensteads. Why the three months pay in advance? To buy silence, and see the SCAM through to the last seconds.
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<br/>At least the Benstead brood, can rest assured, they are publicised. The French Connection is well noted, as are the re-distribution of share-holdings. Much, much, more, to follow.
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Daitheboots's Response to sueie's Review

Written on: 08/10/2010

I don't know if the previous failed. Barclays Bank had better put some powerful arguments together, as to why this 'slime-bag' was allowed to function, under their auspices. Vetting of customers? You must be joking! Ask a newly qualified 'bricky' about the vetting he has to under-go. Compare that, with the ready acceptance of known scum. There has to be something wrong with a system that cannot identify fraudsters, from available data!
<br/>
<br/>Oh Yes, I forgot. The Business Model! The Bank's Love this' Do they monitor it, as it starts to progress? Seems not, in this case. Who is at fault?
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<br/>My 'heart bleeds' for folk destroyed by these un-feeling people. The 'saving grace' is, that, they are mostly in the embrace of family.
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★★☆☆☆

“I have had business dealings with Peter Benstead in...”

Written on: 07/10/2010

I have had business dealings with Peter Benstead in the past when he was a partner in another of his failed business ventures Newline Garden Buildings, we agreed to a CVA 8 years ago, and still have a 6 figure sum outstanding, this man has previous when it comes to failed business ventures, this is just another on his CV! (read more)

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★☆☆☆☆

“We have used CCE before with no problems, so with the...”

Written on: 07/10/2010 by js436 (1 review written)

We have used CCE before with no problems, so with the statement below:

'Crown Holdings (London) Ltd. is registered with the Financial Services Authority under the Payment Service Regulations 2009 (Ref: 503404) for the Provision of Payment Services.'

which appears on their website, as a non-expert, I thought I was covered.
Isn't that statement designed to do just that? I thought that's what consumer legislation was designed to stop. (read more)

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★☆☆☆☆

“I wish all the idiots who come on these forums stating...”

Written on: 07/10/2010

I wish all the idiots who come on these forums stating that it's all our own fault for trusting this company with our "unsecured" cash would go and get stuffed!
We all know how stupid we've all been and don't need you toss*rs rubbing it in so please BUTT OUT! (read more)

Nosliwd's Comment

Written on: 07/10/2010

I found this review not helpful because... it sounds like someone got it wrong by ordering money and their partner has hit the roof. Yes is sad but someone is accountable for the Crown problem.. However, look at it like this if I was in debt with my bank would they let me continue to take money out of my account ???

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Miclin's Comment

Written on: 07/10/2010

i share your sentiments exactly because im far from stupid i had used C/C many times with no problems,and im sure we all 13000 of us cant be stupid so i also say leave it out we have enough to deal with without the stupid comment

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★★★★★

“Crown Currency Exchange, Crown Holdings (Travel Money...”

Written on: 07/10/2010

Crown Currency Exchange, Crown Holdings (Travel Money Services) are not the only people to blame here, why did Barclays accept bank transfers, cash cheques, when they knew Crown were in trouble, I think there must be a case against Barclays. Or do Barclays think is it OK! we have got some of our money, sod the little people.

Its not on this company knew as did there bank Barclays that there was a problem, so why did they still acept orders for currency if they did not have the funds to... (read more)

Mags63's Comment

Written on: 11/10/2010

i agree. Barclays must have known this company was going under and yet still took customers money right up to the last minute. It is the big money trick from the bankers yet again. Barclays should refund the money back if they knew that the customers were not going to get the currency they had paid for.

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★★★★☆

“I BLAME BARCLAYS BANK THEY CASHED MY CHECK FOR 500...”

Written on: 07/10/2010

I BLAME BARCLAYS BANK THEY CASHED MY CHECK FOR 500 POUNDS ON FRIDAY 1/10/10 THEY MUST HAVE KNOWN THEY WHERE GOING BUST BECAUSE THEY HAVE A BARCLAYS ACCOUNT NUMBER 90742821 AND IT MUST BE THEM THAT SENT IN THE ADMINISTRATORS I WENT TO MY BANK THIS MORNING AND THE IDIOT I SAW WOULD NOT HELP ME ONE BIT (read more)

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★☆☆☆☆

“I URGE ANYONE who has been affected or KNOWS someone...”

Written on: 07/10/2010

I URGE ANYONE who has been affected or KNOWS someone who has been affected by the Crown Currency fiasco to PLEASE join this group.... Things are moving forward and the more awareness we can raise the better!
http://www.facebook.com/group.php?gid=135606383153658&v=wall (read more)

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★☆☆☆☆

“I feel totally cheated. My daughters gave me £3,000....”

Written on: 07/10/2010

I feel totally cheated. My daughters gave me £3,000. to give to these B*****ds to get them thier dolars for our hamliy holiday in TWO weeks with the grand sons. Now that's all gone. I feel totally depressed as I recommended cce to the girls. My wife and I will have to cash in our savings to repay the money. I hope are happy now. I think there should be a better body to regulate these firms like ABTA or ATOL. (read more)

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★☆☆☆☆

“I do not think the staff should come under fire, by...”

Written on: 06/10/2010

I do not think the staff should come under fire, by the sounds of things they knew as much as everyone else and themselves are all now out of pocket having a pending redundancy . The blame must fall at the feet of the Bensteads who are probably enjoying themselves in a new multi million pound property (read more)

Daitheboots's Comment

Written on: 06/10/2010

If you are handling nothing else but money 'flowing-in' and, encouraged to offer clients even more 'Special Offers' then, you are part of the Sales Force - operating under the same fraudulent system. The staff working for this enterprise, knew exactly what they were doing, and, what their rewards would be, when the collapse occurred.
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<br/>The Serious Fraud Squad should look very carefully at ALL the participant's in this 'SCAM'. Have you ever heard of a business collapse, where not a single employee, has made a complaint?
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Daitheboots's Comment

Written on: 06/10/2010

For this 'scam' to work, you needed a team 'sworn to secrecy'. Forget the 'redundancy' talk. They were given three months salary, in lieu. What sort of business would have assured staff of a three month salary pay-out- on the collapse of the business. Sorry, they are ALL participants in a Fraud, constructed by the 'Benstead Family'.

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Whitecrow's Comment

Written on: 07/10/2010

I found this review very helpful because... it begins to uncover the Bensteads unsavoury record of greed and enrichment at the expense of other people. There have indeed been other bankruptcies etc. but I doubt that these will be investigated properly. Have MCR acted as administrators for Benstead companies before?

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★☆☆☆☆

“All those people who are saying that it's our own...”

Written on: 06/10/2010

All those people who are saying that it's our own faults for using this company - we are not all financial experts-if you can't say anything positive in a time when people are suffering financially and emotionally don't say anything at all.When you see that a company is regulated by the FSA you feel at ease thinking that they are operating within the guidelines set out by a professional organisation - i didn't find out until today that regulation means nothing !!!! and a firm has to be... (read more)

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★☆☆☆☆

“I have two seperate oustanding orders with CCE with a...”

Written on: 06/10/2010

I have two seperate oustanding orders with CCE with a total of £1600 the last one was accepted by CCE on the 29th september. They must have known they were in trouble. (read more)

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★☆☆☆☆

“For all those that have lost money to this compnay,...”

Written on: 06/10/2010

For all those that have lost money to this compnay, you were mad to buy from them in the first place. I did consider using them previously but after 5 minutes research discovered they were not covered by the FSA. You must have realised that at a time like this (worst recession the country has seen in a long long time) that companies such as this are in severe danger of going bust at any moment. For the sake of a few cents extra in the pound it is simply not worth taking the risk using... (read more)

Debbielee10's Comment

Written on: 06/10/2010

Cocky so and so!!

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★★☆☆☆

“ ”

Written on: 06/10/2010


Crown currency owners:

So where are the 17 Million pounds now that they have taken from us ?

What other assets do they have eg . house car possessions etc ?

Where are they now ? - someone will know - let us know so we can contact them - I bet they aren't living on the bread line!

Not a criminal offence - you mean they didn't take money in the full knowledge that they wouldn't meet their obligations ?
(read more)

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★★★★★

“SUBJECT CROWN CURRENCY. I returned from holiday...”

Written on: 06/10/2010

SUBJECT CROWN CURRENCY. I returned from holiday having finalised for the purchase of a holiday home. On Sept.24th I phoned CROWN CURRENCY, with whom I had previosly dealt with satisfatorily, for a quote for '300,000, to be sent by Sept.28th. I was told that they could not send it until 10th Oct., so I went elswhere. If they where totally dishonest couldn`t they have just taken my money? Well they didn`t, so it might be interesting to see what finally happens. I have been extremely lucky and... (read more)

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★☆☆☆☆

“I've used CCE frequently, the last being for holidays...”

Written on: 06/10/2010

I've used CCE frequently, the last being for holidays last July. However, I have always been wary of them because they were not bonded, would not accept credit or debit cards as a means of payment meaning you were basically unprotected if it all went belly up. Consequently I only changed smallish amounts, usually £500- £1000. There's an old adage, 'never risk what you can't afford to lose'. CCE always seemed a bit too good to be true and so it has proved. Caveat Emptor. (read more)

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★☆☆☆☆

“You use a company like this because with the FSA...”

Written on: 06/10/2010

You use a company like this because with the FSA regulation you think it will be safe - what is the government doing to make sure that the regulators have the powers to protect the consumer? Why are they allowed to state they are regulated when the regulation in reality does nothing but deceive the customer into thinking that their funds are safe?
There are serious questions to be answered here about the way our regulations are set up so that the risks are clear to consumers enabling them... (read more)

Daitheboots's Comment

Written on: 06/10/2010

I found this review very helpful because...the points made are utterly true. Staff receiving three months severance pay, didn't show any emotion at all, and, would seem to have been 'sworn to silence'. It is hard to believe nobody knew what was going on.

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★☆☆☆☆

“I just found out yesterday that crown exhange had gone...”

Written on: 06/10/2010

I just found out yesterday that crown exhange had gone into administration and like many others have now lost £1500.00. Got an email from them before I ordered saying they had surplus euros at good rate.On phoning them was told this was a cancellation order and this was the reason why the rate was so good (1.2452) I also checked Martin Lewis site and I did not read any problems with Crown Exchange They should be made to pay every penny back to all,no matter how long it takes. (read more)

Daitheboots's Comment

Written on: 06/10/2010

I found this review very helpful because... it did reveal a ploy used by C.C.E. to extract even more cash from its customers. I too, was induced to 'take-up' a cancellation in the amount of &pound;1000.00, for delivery on the 4th October

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