Benz Travel Reviews

★★★★☆
3.8 / 5
76% of users recommend this
? Ask our helpful community of experts about this product or company
Benz Travel - Ask a question now

Media Gallery for Benz Travel

Benz Travel

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Mrs Elizabeth Brookes”

Written on: 16/12/2014 by Lizzybee (2 reviews written)

He was very helpful. So polite and friendly. He took his time to ensure I got the flights I wanted… Read Full Review

Report this review
★★★★★

“The agent that dealt with me had a lot of patience,as...”

Written on: 13/12/2014 by Clark409 (1 review written)

The agent that dealt with me had a lot of patience,as I was booking for a third party that wanted special needs. The agent was very friendly and informative and he went through everything with me explaining and sorting out a flight to my friends satisfaction… Read Full Review

Report this review
★★★★★

“Great deals & Questions answered”

Written on: 02/12/2014 by shellymclean (1 review written)

Used on 3 occasions now & have no complaints, always able to match any prices I've ever found elsewhere & sometimes have improved. Easy to use & they have access to lots of deals so can give alternatives if you can be flexible or if you have a fixed itineray give them exacts & they will find it, thanks again Hoodaki :-)… Read Full Review

Report this review
★★★★☆

“Benz Travel”

Written on: 27/10/2014 by 297Church (1 review written)

Searched and found Benz Travel through cheap flights website. We needed a direct flight due to the nature of the visit and therefore only one airline could accommodate. Benz Travel's call centre is a 'London number', however, calls are dealt directly from a call centre in India. Their central office being in London. That said, the call centre sales person, was very helpful and efficient in aiding our booking. They were professional and considerate in being flexible in our favour. The details of… Read Full Review

Report this review
★★★★★

“December South Africa Booking”

Written on: 18/10/2014 by Hart176 (1 review written)

Benz Travel were absolutely fantastic. I had got information on their website through Hoodaki and as a special gift for a friend I was organising her home visit to Johannesburg. I rang Benz Travel to get the best air fare and spoke to the agent who was informative, helpful, gave me alternative info and dates and flights. I continued through the computer but kept getting stuck so each time I rang back , spoke to the same agent, who talked me through processes and got as much help as I… Read Full Review

Report this review
★★★★★

“Eddy you are a star!”

Written on: 15/10/2014 by 6Jordan (1 review written)

I spoke to Eddy about two flight seats to Sedona. During our conversation, Eddy was very polite and approachable. He listened well and provided me with exactly what I was looking for. He spent time looking for alternative flights to suit my timing and budget. He also stayed late to ensure that we receive our tickets on time as we only had a day to apply for the US ESTA. Thank you so much Eddy you are very professional and I will be happy to contact you regarding further flight… Read Full Review

Report this review
★★★★★

“Excellent service and lovely helpful lady”

Written on: 15/10/2014 by Paloma197 (1 review written)

Rang your agent , she was more than helpful , had the flight sorted within half an hour , although we wanted a different airline , which proved too expensive , I am sure we will be happy with the ones your lady arranged for us , will be using your company again , thank you x… Read Full Review

Report this review
★★★★☆

“Well done Benz Travel”

Written on: 12/10/2014 by Koenig18 (1 review written)

The agent was polite, efficient and professional… Read Full Review

Report this review
★★★★★

“Efficient, Friendly and polite ”

Written on: 07/10/2014 by Lawlo169 (1 review written)

The lady the dealt with me was very efficient and proffessonal, giving me advice, Thank you… Read Full Review

Report this review
★★★★★

“my holiday booking”

Written on: 22/09/2014 by DarrellHutchinson389 (1 review written)

After ringing and making enquiries with a very helpful sales person at Benz travel we provisionally booked and then had to change our booking three times,!! ( nightmare clients ) but never once did I feel the chap dealing with it was at all " fazed " infact the opposite. So we went ahead and booked our flights and hotel too… Read Full Review

Report this review
★☆☆☆☆

“Pressurised Sales and Unsympathetic!”

Written on: 13/09/2014 by Desai20 (1 review written)

We were in search of emergency flights to Toronto as grandma was doing poorly. Came across Benz Travel and they were able to find us direct flights for a decent price compared to other websites and agents. I wanted to search more but was told I had to buy now as only few seats left and they are live prices. Was told to pay £100 deposit to secure tickets as we were unsure about dates as may have wanted to travel earlier. Day after was told to pay remaining amount. So we paid. Day after was… Read Full Review

Report this review
★☆☆☆☆

“Terrible company... never ever take any ticket from...”

Written on: 11/09/2014 by sjacob58944 (1 review written)

Terrible company... never ever take any ticket from them. They are really pathetic and awful. Their service is appalling. I booked a ticket in April and I cancelled it in July about two months before my journey. They still have not paid my money back. I have been calling them every single day and they refunded some amount but for the rest of the amount I have been calling for weeks...still no refund credited in my account. I'm really fed up of calling them. Someone has been answering the calls… Read Full Review

Report this review
★★★★★

“best so far”

Written on: 05/09/2014 by ouTerry28 (1 review written)

These guys are great have been using them over a year now!was abit unsure at the begining but they have defeated my doubts over and over again. I will def recommend to a friend… Read Full Review

Report this review
★★★★★

“good service.”

Written on: 22/08/2014 by markfleet (1 review written)

The advisor has very been very helpful and provided us with a very competitive price for our flights.Will definitely be using benz travel again… Read Full Review

Report this review
★☆☆☆☆

“pressure selling”

Written on: 18/08/2014 by yiFranklin260 (1 review written)

poor after sales customer service… Read Full Review

Report this review
★★★★★

“Excellent Service”

Written on: 14/08/2014 by AlaynaRoberts (1 review written)

I am pleased to say i was totally satisfied with the booking. Excellent customer care. I would definately recommend Benz travels… Read Full Review

Report this review
★☆☆☆☆

“GOOD PRICE BUT POOR CUSTOMER SERVICE”

Written on: 03/08/2014 by martinmcgovern2006 (1 review written)

I booked flights to Orlando for my family and Benz Travel offered good and competitive price, however kept trying to persuade me to use Luthansa instead of United airlines which I explained I didn't want. I agreed a price and completed booking, providing payment in full. 2 weeks later I had not received my e-tickets and confirmation despite chasing it up. I was advised that they were unable to issue tickets due to system error and would have to cancel and book again, paying the increased fare… Read Full Review

Desai20's Response to martinmcgovern2006's Review

Written on: 13/09/2014

Omg they have done the same to us. We had to cancel flights due to a death in the family and they had no interest in helping us at all. The airline itself could provide bereavement refund but this dodgy travel agent could not. They stopped replying to my emails too and Mark who I was dealing with was so unhelpful and unsympathetic! They were quick to cancel the tickets so they could probably sell the tickets on and get double the amount on them but did not want to help us at all to get some sort of compensation for us cancelling our tickets due to a death. They were also quick in pressuring us to buy the tickets! DO NOT RECOMMEND AT ALL!!

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Benz travels helped me find the best flight rates with...”

Written on: 02/08/2014 by ErickDonahue26 (1 review written)

Benz travels helped me find the best flight rates with in just one call and it was quite easy to get the whole booking completed for my last journey… Read Full Review

Report this review
★★★★★

“Thailand flights booking”

Written on: 31/07/2014 by TurnerSherwood (1 review written)

We booked both international and internal flights to Thailand through Benz Travel. The agent we spoke to was helpful and informative. He  also looked to help us with Hotel bookings, but we decided to do this ourselves. The service received and the value was excellent and we would look to use Benz again… Read Full Review

Report this review
★★★★★

“The staff are very helpful and very patient .”

Written on: 31/07/2014 by Fabian46 (1 review written)

The staff are very helpful and very patient… Read Full Review

Report this review
overview