Benz Travel Reviews

★★★★☆
3.8 / 5
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Benz Travel

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Latest Reviews

★★★★★

“Excellent costumer service!”

Written on: 04/08/2015 by egWilson252 (1 review written)

I had difficulty searching for a flight which is affortable, and because summer holiday has started almost all are very expensive. Thanks to the staff who patiently looked for flights so I can go home and see my father who is not well. Not only him I should thank but to the two staff who rang me follow up my reservation. I am very grateful and thankful. Thank you is not enough to extend my gratitude. Keep up the good work!… Read Full Review

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★☆☆☆☆

“e-ticket told me completely wrong arrival date!”

Written on: 12/07/2015 by Edith244 (1 review written)

Firstly, I found it difficult to get in touch with the agent who handled my booking, with lots of emails and phone calls simply not answered or returned. I was however, finally able to contact the agent, who to his credit did call me back and changed my booking as requested. My real problem with this company is the format of the e-ticket and the incorrect dates shown. I received an e-ticket stating that I would arrive in the country on a particular date which was completely wrong and I… Read Full Review

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★☆☆☆☆

“WARNING”

Written on: 07/07/2015 by Giovanny1984 (1 review written)

Two hours after taking money for our flight they declined the flight and have not paid back money after telling us on the phone it would be but back in 24 to 48 hours. No reson given for declining flight. Money was needed to book flight elsewhere. Can not be trusted… Read Full Review

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★☆☆☆☆

“Change to ticket at last moment ”

Written on: 30/06/2015 by avrilmunson (2 reviews written)

I booked and paid for my ticket on 6th May on end of June they tried to contact me when i was away in and in poor reception area, despite leaving messages asking for information on the ticket I did not receive either an email or text informing me. By the monday i was asked to pay another £500 for a ticket, when i refused suddenly another alternative was available but now i had to do 2 stopovers not 1 as original ticket! I was told to be grateful that there was no additional charge!!!!! … Read Full Review

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★★★★★

“PAM! THANK YOU”

Written on: 02/06/2015 by Victoria1949 (1 review written)

I was planning my trip to Manila in July - but a turn had taken and I had to get an emergency flight 4 days away - Pam was an angel, she fixed everything, easing my stress and just helped me through the process as quickly as possible to get everything confirmed. She talked me through the different prices and flight times and was just a huge help - a real saving grace. … Read Full Review

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★★★★★

“Excellent service”

Written on: 13/04/2015 by Sonny1974 (1 review written)

Good communication skills from advisor, really enjoy doing business with him.His excellent service enticed us to use Hoodaki.com again.keep up the good service gentleman… Read Full Review

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★★★★★

“Good service”

Written on: 26/03/2015 by Sebastian97 (1 review written)

The service agent who helped me book the flight is very helpful. Very pleasant, corteous,very good service. He helped me find the flights I needed to book . He provided information and answered my queries to the best of his knowledge… Read Full Review

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★★★★★

“Very Helpful”

Written on: 23/03/2015 by azKinney361 (1 review written)

Fantastic support and help in booking my flights to Vietnam. With Lots of options to chose from and help choosing the best change over flights. Micky was extremely helpful online chat and on call. Many Thanks … Read Full Review

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★★★★★

“ best travel agent”

Written on: 22/03/2015 by KrishMcIntyre (1 review written)

I wanted to book holidays to dubai and I was searching for the best deal for over a week but when I called Benz Travel Ltd my search was finished. My travel agent was very helpful and he found me the best deal which matched very closely to my expectations I have for this holidays… Read Full Review

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★★★★☆

“Quite happy but ability to contact could improve”

Written on: 19/03/2015 by Farleycr377 (1 review written)

Satisfied with original booking and my travel experience but tried on more than one occasion to contact company with some questions and could not get through. I left request to call back on answer phone but did not receive a return call. My queries could have been very important and needed answers straight away. Did not receive any return calls...dissapointing… Read Full Review

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★★★★★

“Great communication and customer service ”

Written on: 17/03/2015 by 269Kirkpatrick (1 review written)

Hi the service the person I dealt with provided was great very honest from the outset and having found us a deal broke it all down to explain it to me. Having agreed a deal we were a little late and the flight was fully booked but within 5 minutes he provided us with an alternative flight with the same itinerary at £50 cheaper. Couldn't ask for more. Great customer service and communication by phone and e.mail. I would recommend these guys for anyone who wants fast reliable hassle free… Read Full Review

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★☆☆☆☆

“Not a company that I would recommend to many of my...”

Written on: 16/03/2015 by pyNunez282 (1 review written)

I was booked to go to Mauritius on 15/03/2015 and arrived half an hour before departure time only to find the check in at terminal 4 was closed. The Air Mauritius general manager was not helpful and I was told to contact Benz Travel who had issued me the ticket and Air Mauritius was not liable.Benz Travel agency then told me to contact Air Mauritius general manager to sort it out.They blamed each other and eventually The Benz Travel Agency cancelled my ticket with no refund and asked me to… Read Full Review

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★★★★★

“The Best of the Best Service”

Written on: 11/03/2015 by Buckleyke199 (1 review written)

All the Travel Agents staff at Benz are very helpful & informative to all my queries (ask them anything and they can & will answer them all with your full satisfaction). Agent(s) will find you the best deals you wish for your travel & they also look after the clients/customers like a VIP which is superb, agents are well spoken as well, courteous manner. I already recommend this travel agency to my friends, especially to my family because of their amazing services. I LIKE using the Benz Travel… Read Full Review

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★★★☆☆

“EFFICIENT AND POLITE”

Written on: 06/03/2015

Dealt with James at Hoodaki for tickets to Singapore and Kuala lumpur, he was polite and efficient. contacted me via e mail to confirm details and then called the following day. Prices seem slighly cheaper but certainly on a par with other operators on sky scanner,received the e-tickets the next day as per email. … Read Full Review

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★★★★☆

“Good service”

Written on: 04/03/2015 by Jairog278 (1 review written)

very helpful agent and quick service and satisfied with the flight I got.. Thank you very much Well recommended… Read Full Review

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★★★★☆

“Quick, friendly and efficient service....”

Written on: 09/02/2015 by MichaelBarrett (1 review written)

Found the flight I was looking for on Benz travel. The same flight from other providers was £40-£50 more! Albeit I had to move my return flight on 2 days however this was no problem for me...more time in the sun with my family! Haven't used Benz before but will do for future. Thank you Pam… Read Full Review

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★★☆☆☆

“Feed back report”

Written on: 09/02/2015 by gsMartinez238 (1 review written)

It is to early to say anything now. We as customer not only look for phone call answer but I look for all travel experience. I have not experienced any travel yet, once we traveled both way then it would to most appropriate time to give detail feed back which I will do it for. Thank you Your best Kashiram Rana… Read Full Review

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★★★★☆

“air tickets to delhi”

Written on: 02/02/2015 by broadwalk (1 review written)

we were provided an excellent service .the person who assisted us explained every dedail till we were totaly happy.We will recomend and pass our experian to our contacts… Read Full Review

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★★★★★

“superb”

Written on: 30/01/2015 by JordonJacobs354 (1 review written)

very well done. well spoken english. easy to book. … Read Full Review

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★★★★★

“Professional, friendly, helpful”

Written on: 29/01/2015 by LynnGCA13 (1 review written)

Called to find out about flights to Kenya. Staff member very helpful in both finding flights at a good price and on dates and times required. Given direct line to call her back and received call back and emails so that booking could be progressed and finalised. Gave good advice on international and internal flights. Would definately use again… Read Full Review

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