Benz Travel Reviews

★★★★☆
3.8 / 5
223
76% of users recommend this
? Ask our helpful community of experts about this product or company
Benz Travel - Ask a question now

Media Gallery for Benz Travel

Benz Travel

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Taking the pain out of searching for a flight to Australia”

Written on: 15/04/2016

I rang Benz Travel because it appeared on my online search engine. I was looking for the most economical flights and sensible changeover times for a long haul flight from London to Perth Australia. I had some flexibility of dates more than of finance as we are pensioners! My husband and I have travelled this route many times because our daughter and only grandchildren live there. We are therefore familiar with different airlines and several different travel companies on line. I was very… Read Full Review

Report this review
★★★★★

“MOST HELPFUL”

Written on: 03/03/2016 by BARBARATAYLOR (1 review written)

He did everthing he could for us and was very understanding we appreciate all his help in making our travel plans go right thank you … Read Full Review

Report this review
★☆☆☆☆

“My flight at 6 this morning, incoming e-ticket...”

Written on: 16/02/2016 by MarissaStout (1 review written)

My flight at 6 this morning, incoming e-ticket confirmation email to me just now entered, how can I go ????? you have the responsibility… Read Full Review

Report this review
★★★★★

“Booking with th people who know.”

Written on: 08/02/2016 by bridieoban (1 review written)

absolutely fantastic company. Used them for years to book flights and holidays. No one will come close to the prices offered. The operators know their business inside and out. I dealt with an agent last night to book a couple of weeks in the Far East, nothing was too much trouble and he was very patient with us as we changed our options during the call. You can not get this type of service on the internet or in a so called travel agents shop on the high street. I would have no hesitation in… Read Full Review

Report this review
★★★★☆

“Quick efficient booking”

Written on: 14/10/2015 by McElroy70 (1 review written)

I had not booked my flight home for the Christmas holidays and I was panicking as the flight prices were increasing daily. Whilst searching on the internet and after giving my phone number on one of the sites, I promptly got a call from Abraham of Benz Travel and he was so helpful, fast and kind, I was amazed. He gave me all the useful information and assurance I needed. Benz is great… Read Full Review

Report this review
★★★★★

“Excellent costumer service!”

Written on: 04/08/2015 by egWilson252 (1 review written)

I had difficulty searching for a flight which is affortable, and because summer holiday has started almost all are very expensive. Thanks to the staff who patiently looked for flights so I can go home and see my father who is not well. Not only him I should thank but to the two staff who rang me follow up my reservation. I am very grateful and thankful. Thank you is not enough to extend my gratitude. Keep up the good work!… Read Full Review

Report this review
★☆☆☆☆

“e-ticket told me completely wrong arrival date!”

Written on: 12/07/2015 by Edith244 (1 review written)

Firstly, I found it difficult to get in touch with the agent who handled my booking, with lots of emails and phone calls simply not answered or returned. I was however, finally able to contact the agent, who to his credit did call me back and changed my booking as requested. My real problem with this company is the format of the e-ticket and the incorrect dates shown. I received an e-ticket stating that I would arrive in the country on a particular date which was completely wrong and I… Read Full Review

Report this review
★☆☆☆☆

“WARNING”

Written on: 07/07/2015 by Giovanny1984 (1 review written)

Two hours after taking money for our flight they declined the flight and have not paid back money after telling us on the phone it would be but back in 24 to 48 hours. No reson given for declining flight. Money was needed to book flight elsewhere. Can not be trusted… Read Full Review

Report this review
★☆☆☆☆

“Change to ticket at last moment ”

Written on: 30/06/2015 by avrilmunson (2 reviews written)

I booked and paid for my ticket on 6th May on end of June they tried to contact me when i was away in and in poor reception area, despite leaving messages asking for information on the ticket I did not receive either an email or text informing me. By the monday i was asked to pay another £500 for a ticket, when i refused suddenly another alternative was available but now i had to do 2 stopovers not 1 as original ticket! I was told to be grateful that there was no additional charge!!!!! … Read Full Review

Report this review
★★★★★

“PAM! THANK YOU”

Written on: 02/06/2015 by Victoria1949 (1 review written)

I was planning my trip to Manila in July - but a turn had taken and I had to get an emergency flight 4 days away - Pam was an angel, she fixed everything, easing my stress and just helped me through the process as quickly as possible to get everything confirmed. She talked me through the different prices and flight times and was just a huge help - a real saving grace. … Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 13/04/2015 by Sonny1974 (1 review written)

Good communication skills from advisor, really enjoy doing business with him.His excellent service enticed us to use Hoodaki.com again.keep up the good service gentleman… Read Full Review

Report this review
★★★★★

“Good service”

Written on: 26/03/2015 by Sebastian97 (1 review written)

The service agent who helped me book the flight is very helpful. Very pleasant, corteous,very good service. He helped me find the flights I needed to book . He provided information and answered my queries to the best of his knowledge… Read Full Review

Report this review
★★★★★

“Very Helpful”

Written on: 23/03/2015 by azKinney361 (1 review written)

Fantastic support and help in booking my flights to Vietnam. With Lots of options to chose from and help choosing the best change over flights. Micky was extremely helpful online chat and on call. Many Thanks … Read Full Review

Report this review
★★★★★

“ best travel agent”

Written on: 22/03/2015 by KrishMcIntyre (1 review written)

I wanted to book holidays to dubai and I was searching for the best deal for over a week but when I called Benz Travel Ltd my search was finished. My travel agent was very helpful and he found me the best deal which matched very closely to my expectations I have for this holidays… Read Full Review

Report this review
★★★★☆

“Quite happy but ability to contact could improve”

Written on: 19/03/2015 by Farleycr377 (1 review written)

Satisfied with original booking and my travel experience but tried on more than one occasion to contact company with some questions and could not get through. I left request to call back on answer phone but did not receive a return call. My queries could have been very important and needed answers straight away. Did not receive any return calls...dissapointing… Read Full Review

Report this review
★★★★★

“Great communication and customer service ”

Written on: 17/03/2015 by 269Kirkpatrick (1 review written)

Hi the service the person I dealt with provided was great very honest from the outset and having found us a deal broke it all down to explain it to me. Having agreed a deal we were a little late and the flight was fully booked but within 5 minutes he provided us with an alternative flight with the same itinerary at £50 cheaper. Couldn't ask for more. Great customer service and communication by phone and e.mail. I would recommend these guys for anyone who wants fast reliable hassle free… Read Full Review

Report this review
★☆☆☆☆

“Not a company that I would recommend to many of my...”

Written on: 16/03/2015 by pyNunez282 (1 review written)

I was booked to go to Mauritius on 15/03/2015 and arrived half an hour before departure time only to find the check in at terminal 4 was closed. The Air Mauritius general manager was not helpful and I was told to contact Benz Travel who had issued me the ticket and Air Mauritius was not liable.Benz Travel agency then told me to contact Air Mauritius general manager to sort it out.They blamed each other and eventually The Benz Travel Agency cancelled my ticket with no refund and asked me to… Read Full Review

Report this review
★★★★★

“The Best of the Best Service”

Written on: 11/03/2015 by Buckleyke199 (1 review written)

All the Travel Agents staff at Benz are very helpful & informative to all my queries (ask them anything and they can & will answer them all with your full satisfaction). Agent(s) will find you the best deals you wish for your travel & they also look after the clients/customers like a VIP which is superb, agents are well spoken as well, courteous manner. I already recommend this travel agency to my friends, especially to my family because of their amazing services. I LIKE using the Benz Travel… Read Full Review

Report this review
★★★☆☆

“EFFICIENT AND POLITE”

Written on: 06/03/2015

Dealt with James at Hoodaki for tickets to Singapore and Kuala lumpur, he was polite and efficient. contacted me via e mail to confirm details and then called the following day. Prices seem slighly cheaper but certainly on a par with other operators on sky scanner,received the e-tickets the next day as per email. … Read Full Review

Report this review
★★★★☆

“Good service”

Written on: 04/03/2015 by Jairog278 (1 review written)

very helpful agent and quick service and satisfied with the flight I got.. Thank you very much Well recommended… Read Full Review

Report this review
overview