Dreams Millbrook Duchess Mattress Reviews

Click here if this is your business
★☆☆☆☆
1.4 / 5
9% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Dreams Millbrook Duchess Mattress - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“AVOID”

Written on: 28/07/2013

I was told by the salesperson that I would get the 4 foot bed in 2 weeks. After many phone calls, sending a recorded delivery letter, checking the shop hadn't gone out of business, and the shop manager saying he would never deal with Millbrook again, I got it in 8 weeks. After sleeping on it for 5 weeks I realised it had sunk in the middle where I mainly lay. I bought a 4 foot bolster pillow in order to try and use the whole bed, but it made no difference - I was basically sleeping in a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Honest Friendly Reassuring from a renowned English company”

Written on: 06/11/2012

Having read the reports on this site, I was dubious about purchasing anything from Millbrook. However, as a Purchasing Professional I cannot simply read a review and believe it to be 100% accurate. There is always something more to it. So fortunately for me I was privileged enough to be able to visit the factory and discuss the concerns raised on this site; Millbrook beds are aware that mattresses can sag and can become indented but they said that they do attempt to advise the owner and prevent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Millbrook latex elite”

Written on: 22/06/2012 by solaris217 (1 review written)

This bed was purchased for £600 but not from dreams. Initially you had to hop onto the bed as it was as fat as a whale omlette but after 8 months it started to sag in both sleeping positions.I thought it was just settling so put up with the back and leg pain caused by sleeping in a concave position it got to the point where I could take no more so having a ten year guarantee and being british made I rung up the shop where it was purchased who then arranged an assesor to come out from millbrook… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“mill brook super king sizebed”

Written on: 08/09/2011 by millbrookuser (2 reviews written)

This bed was purchased for £1400 and was hard earned money i spent to have a once in a lifetime luxurious bed. The result is a bed unsurpassed in DIScomfort and has caused countless rows between myself and partner as i spent so much money on such a hideously uncomfortable bed. It is a zip and link mattress type. Both the mattresses sag badly, are coming unstitched with hard sharp nylon threads piercing the top fabric and stabbing you through the sheets!!! The pocket sprung mattresses are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I purchased a Millbrook Romance king size mattress...”

Written on: 31/03/2011

I purchased a Millbrook Romance king size mattress from Mattressman it was recomended as one of their best mattresses. However after 18 months it suffered sagging on both sides leaving a mound in the centre, this made it very uncomfortable.I contacted both the supplier and Millbrook and a " specialist " was sent to inspect the bed. His report was that the bed had no problems. What a joke, there is clear visual and physical evidence of sagging. Do not buy a Millbrook mattress, if it has a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“We bought a Millbrook bed, it was the most expensive...”

Written on: 29/03/2011

We bought a Millbrook bed, it was the most expensive bed we have purchased. It began to bend in the middle, and like other shoppers it was so much firmer than the one in store. We bought ours from an experienced salesman in a department store (not Dreams) On measuring around the bed the middle from side to side was lower, where the base is in two pieces & this caused the mattress to sag too. The bed was over £1000 in store & eventually Millbrook sent 'An Independent' bed expert - of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“We got the Millbrook mattress from Dreams in July...”

Written on: 05/02/2011

We got the Millbrook mattress from Dreams in July 2010. We tried it in store and thought it was a good mattress. When it was delivered it was so much harder than the sample we tried in store. It was harder than a stone and we got constant back pain. Dreams demanded extra payment for the exchange and customer service was a joke and the store manager insisted extra payment for exchange. After the complain went to the head office we got an exchange but it is so hard that even with 2 layers of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Whilst we have always enjoyed the Millbrook beds, our...”

Written on: 17/10/2009

Whilst we have always enjoyed the Millbrook beds, our last purchase has proved to be a let down as the memeory matress hasn't met our expectations… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“bought millbrook bed 2 yrs ago sagged within year had...”

Written on: 10/09/2009

bought millbrook bed 2 yrs ago sagged within year had exchanhe and same thing again Millbrook refused 2nd time ,this is obviously a design fault, bed so uncomfortable that I now have severe back pain and constantly tires. do not but millbrook in my opinion and afer 2 mattress disasters you are better off on the floor retailer excellent but millbrook customer service apalling… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“had the matress changed once as indentations of body...”

Written on: 18/08/2009

had the matress changed once as indentations of body is too much,the base has rust marks on where staples are and the retailer has been out to us and agreed that we cannot possably accept the indentations that are once again in the mattress, millbrook refuse to refund our money and refuse to exchange the mattress again, we have lost all faith in this 8 month saga,
we would like to have been told that this matress will sag and look unsightly in a few short months
i cannot give Dreams Millbrook… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“Don't buy a Millbrook Duchess from Dreams in a...”

Written on: 10/06/2009

Don't buy a Millbrook Duchess from Dreams in a superking size as it is not the standard 6'6" length! We bought a mattress from them and it is too short for our bedstead, we are currently in dispute with Dreams but they just don't want to know so avoid them like the plague!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview