Wonga Reviews - www.wonga.com

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Latest Reviews

“responsible borrower treated badly”

Written on: 04/10/2014 by not_happy_bob (1 review written)

Borrowed a number of times from wonga and often paid back before due date. Had a trust rating of £410, went to borrow £100 and was declined! No explination nothing, very bad customer service… Read Full Review

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“Stole my money”

Written on: 21/09/2014 by Hodgesly485 (1 review written)

I applied for a loan, got rejected...don't quite understand why, but fair enough. They rejected me and withdrew £1 from my account, surely this can't be allowed. I know it is only £1 but i never gave them my permission to do this, and for what purpose should they be allowed to do so! Absolute disgrace. Lesson learnt to be more careful with my wages and not rely on companies like this… Read Full Review

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“Only for emergency”

Written on: 10/07/2014 by vnHoover266 (1 review written)

They do pay just they not so flexible as advertised. Little fussy but could be helpful when need it. If ever wonga read this then here a message: Try to be somehow flexible and give more option to people, after all you do make profit from them… Read Full Review

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“Ended Up Borrowing From Another Lender”

Written on: 02/07/2014 by 83Lacroix (1 review written)

I borrowed from these guys during 2008 to 2010. My account was good and usually settled on time when I borrowed.

In 2010 , I incurred a financial difficulty related to my work for one month and I informed Wonga I could pay, if they agreed to alternative arrangement but Wonga didn't and referred my outstanding loan straight to 'Barker and Lowe' who I now know are not legal advocates but just Wonga pretending to be lawyers. The letter added on late fees and a legal fee of over which increased my
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“Declined after being a customer for 2 years”

Written on: 01/07/2014 by ang88ler (1 review written)

I borrowed from Wonga in 2012/early 2013 several times, for urgent items for my home, and a car MOT failure problem that needed a pricey repair. I was accepted, and I paid all the loans back each time a few days early, and always received the message that if I wanted to borrow again, to contact them. I had a gap of about 9 months without borrowing anything, but returned in May 2014 to borrow a small amount of 250, when my washer packed up unexpectedly and could not be fixed. I was shocked… Read Full Review

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“waste of time and effort! UNPROFESSIONAL”

Written on: 26/06/2014 by Burtonuu488 (1 review written)

I ended up making the mistake of using wonga,i was struggling...but if i had just waited instead of using them id have been out of bother by now...they made my situation worse. Customer service centre is filled with idiotic robots, who are clearly reading from a script...their responses dong even make sense half the time...rude, indecisive on policies, if they don't know the answer they throw u back into the hold line to wait for someone else...constantly talk over you! To be quite frank, have… Read Full Review

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“Will Give You Money, But Pinch More After The Loan Is Paid”

Written on: 19/06/2014 by 304Conway (1 review written)

I've used Wonga credit a couple of times to get me out of a tight squeeze. I borrowed and I paid it back, a bit pricey, but what you going to expect from a payday loan company, which will lend to black listed people or the bankrupt (which I might add is not legal! I'm not either, a friend tried as he is bankrupt but didn't go through with it.

I have noticed in the months afterwards my accounts have fell short by a few quid. Wonga have been taking out £1-£5 here and there. I contacted them and
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“lets face it, these people are low life bottom feeding...”

Written on: 13/06/2014 by ubHolder304 (1 review written)

lets face it, these people are low life bottom feeding **** that target the most vulnerable. they actually dont want you to pay off the loans, they want you kept hooked, and will actively encourage you to roll over the loans, charging you extortionate interest. moreover if you miss a payment, they will illegally harass you by phone, letter and text. And yes, it IS illegal, by law they can only contact you a maximum 3 times a week. my advice, AVOID these **** and all like them… … Read Full Review

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“not worth going to wonga”

Written on: 09/06/2014 by 1968Taylor (1 review written)

I got a £400 pound loan all well and good ,until wonga gave my bank details to other lenders and 3other companies help there selves to my account.I would not recommended them to anyone… Read Full Review

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“Is this for real?????”

Written on: 29/05/2014 by AfricanGold (1 review written)

I have been granted a loan with Wonga, to my delight, but something worries me....I am to pay R3500 to the contracting attorney BEFORE I get the money paid into my account??? Apparently it is NOT included in the repayment plan...could anyone shed light on this for me please? Also, their spelling in the contract document is VERY suspect as is the use of the British Pound in the reviews - I thought it was a South African company?… Read Full Review

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“Awful service”

Written on: 23/05/2014 by Madalynnr374 (1 review written)

Borrowed money and paid it back before the due date. Checked my bank the following day and they had taken the money twice. Been on the phone to them for three weeks trying to get my back but each time I get different excuses. Customer service is awful they have no idea what their doing… Read Full Review

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“rubbish”

Written on: 07/05/2014 by McCain99 (1 review written)

i applied for a short amount of money from wonga....seemed really hood it was in my account within 10mins....so i was very happy....until 4 days later when my pay day came and £190 was missing from my account....i went to my bank and they told me 3 diffrent loan companys had took this money from my account and they said if you took out a loan with wonga this is why because they give your details to other companys....they forget to mention this on there advert and when you visit there website… Read Full Review

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“Default applied when I payed on time!”

Written on: 12/04/2014 by WongaClawback (1 review written)

Hi I'm currently going through a complaint with wonga. I took out a short term loan with wonga in June last year. Payed back on time! Applied for a personal loan with my bank and was offered a much higher rate than offered slight alarm bells went off in my head I took the loan as I needed the money. I was declined a remortgage the following month unless I had 35% deposit. I went on my credit file to see wonga had place 6 months of missed payments and a default for £0! Please help how I can… Read Full Review

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“One of the best”

Written on: 07/04/2014 by smithyo92 (1 review written)

Personally i think wonga is one of if not the best loan company but they are more then just a loan company they have weekly competitions and the social club witch I think Is a very good idea. I have referred a few friends to wonga and they are very pleased. If you pay back your loan on time and be loyal they increase the amount of money you can apply for. Also have very good promo codes witch is always welcome… Read Full Review

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“fast efficient fantastic service”

Written on: 07/04/2014 by Ayden172 (1 review written)

Only pay day loan company you get discount on paying back early money to your account. Fast and efficient service. Money in your bank in minutes . Quick and easy to apply . I've recommended friends and family to use wonga. Use the service provided properly and pay back before or on time its a great useful service if you need extra cash for an unexpected emergency. Good customer care… Read Full Review

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“really good service”

Written on: 29/03/2014 by ranu (1 review written)

I prefer wonga to any other service. When you become a.loyal member and pay back on time your limit increases. Wonga is very handy if you need cash in an emergency. Only thing i dislike is fees everytime if you need that little bit extra. I think only one off fee should be payable and maybe ledd interest. Oyherwise brilliany service… Read Full Review

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“Didn't apply the discount that they had offered me”

Written on: 21/03/2014

A little disappointed, I had received an email with a code to get a discount on the loan but when I applied, the system didn't use the code and give me the discount (even though I had typed it in). I emailed them asking why the code wasn't added but they have emailed me back and said that I have to phone. Not as helpful or cheap as Quickquid :(… Read Full Review

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“defult on file yet i paid on promise date??”

Written on: 20/03/2014 by karennicholls86 (1 review written)

I took out a loan with wonga in July 2013 and repaid the loan on the promise date on my payday that same month yet i looked at my credit file and they have put on my file i have never paid it, i have complained and complained yet only now after the default is on my file its showing as settled however the default is still there, and i settled it in 07/2013 but they put settled date 02/2014 I have complained to the financial ombudsman i am very annoyed how can incorrect information be put on… Read Full Review

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Wongaclawback's Response to karennicholls86's Review

Written on: 12/04/2014

Hi I'm currently going through a complaint with wonga. I took out a short term loan with wonga in June last year. Payed back on time! Applied for a personal loan with my back and was offered a much higher rate than offered slight alarm bells went off in my head I took the loan as I needed the money. I was declined a remortgage the following month unless I had 35% deposit. I went on my credit file to see wonga had place 6 months of missed payments and a default for £0! Please help how I can take this further and get compensation back for the inconvenience and thousands I've payed them in interest from previous loans. I have all the proof needed to show I wasn't late and the was a complete mess up on wonga behalf. I hope to hear from you soon.

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Karennicholls86's reply to Wongaclawback's Comment

Written on: 14/04/2014

First step complain to wonga(you can do it by email). give them 14 days after that, they will say takes 4 weeks to reflect on your credit file, check this and if it's still there then complain to the financial ombudsmen, and send them copies of statements and emails to and from, they auctioned it straight away and give wonga 8 weeks to correct it

I didn't use any template letters I wrote my own it will work, May I advise it's worth checking your file regularly I use callcreditcheck and I pay £12 a quarter for as many reports I wish and a free score rack month I check mine once a month just as well because some companies put incorrect info more than you would think.

Hope that helps

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“cant apply but why?”

Written on: 18/03/2014 by becky1788 (1 review written)

wen i applyed it said me date off birth could be wrong why?its not wrong but keeps sayin it how i ment to apply thanks … Read Full Review

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“load of bull”

Written on: 12/03/2014 by khan1478 (1 review written)

Wonga are a joke and come out with so much bull why they can not give you another loan even thou you have paid the last 3 well before the due date. they encourage you to pay back early but . . . when you do they then decline you as they are not making much interest. they are messed and should be closed down… Read Full Review

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