Northampton Reptile Centre Reviews - www.reptilecentre.com

★★★★★
4.7 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Northampton Reptile Centre - www.reptilecentre.com

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Latest Reviews

★★☆☆☆

“everything leaked”

Written on: 13/05/2014 by littlejodies (1 review written)

i am not happy. the delivery time was great but, when I opened the box the lid was off the bug gel and was all over the box with the bottom of the box nearly through. this product is now no good to me as the contents soaked through the box and into the packaging and other products inside… Read Full Review

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★★★★★

“Royal Pythons”

Written on: 05/04/2014

The quality of the animals on sale, customer service and after sales care make this retailer stand head and shoulders above other reptile stores. Keep up the good work guys… Read Full Review

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★★★★★

“reptile vivariums”

Written on: 21/02/2014 by soniaclark (1 review written)

really amzazing. Vivs are really easy to assemble and are delivered very quickly. Excellant quality at a great price have already recommended people to use this company. The quality and service is brilliant and i will highly recomend for many more years to come A* thankyou so much for my beardies new home… Read Full Review

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★★★★☆

“A Changed mind !”

Written on: 10/02/2014 by georgina354365451365469841 (2 reviews written)

First of all I had really bad experience with the deliver side of the company... my viv arrived late after paying for next day delivery and then arrives scratch dented and chipped. After we spoke to a staff member and the manager I felt re assured. The manager was amazing ! emailed me back straight away sorted the problem straight away and even sent me some free bee's could have asked for a better response. It is not their fault the deliver service was so rubbish and I believe they have… Read Full Review

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★★★★★

“excellent stock, reasonably priced, extremely helpful,...”

Written on: 28/01/2014 by lochaber66 (1 review written)

excellent stock, reasonably priced, extremely helpful, and knowledgeable staff. their special offers, like loyalty card, and free live food, puts them a touch above the competition. will recommend to friends… Read Full Review

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★★★★★

“New Corn Snakes”

Written on: 10/01/2014

I would like to say a big thank you to all the staff that helped us in selecting our new corn snakes. Very informative and nothing was too much trouble. They are already keeping us very entertained. Thanks Guys. Spencer and Sabrina… Read Full Review

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★★★★★

“amazing service”

Written on: 30/11/2013 by davidreece1 (1 review written)

First time i have used this store, made a mistake on my order (my fault) he was very helpfull and we got it sorted Great customer service will be using again and reccomending… Read Full Review

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★★★★★

“Brilliant”

Written on: 27/11/2013

Everything came on time, packaged well. No complaints about service or any of the products ordered… Read Full Review

Davidreece1's Comment

Written on: 28/11/2013

first time i have used this store, made a mistake on my order (my fault) he was very helpfull and we got it sorted
Great customer service will be using again and reccomending

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★★★★★

“Brilliant as per usual!”

Written on: 27/11/2013

Ordered some equipment last minute and it arrived in perfect condition a couple of days later. This company has always been reliable whenever I've used them, very reasonable prices and some great quality goods; can't recommend them enough!… Read Full Review

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★★★★★

“Great Service ”

Written on: 26/11/2013 by nutsonlizards (1 review written)

Good Website and easy to navigate ( not tried on phone yet want a upgrade lol ? ) great service very good prices super fast delivery will use you again :)… Read Full Review

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★★★★★

“Fantastic ”

Written on: 24/11/2013

Really fast delivery and great customer service I will only shop here from now on… Read Full Review

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★★★★★

“best reptile shop ever”

Written on: 18/11/2013 by echogeckoguy (1 review written)

I asked a question on the website and was answered very truthfully. I have found cheaper places but never this good customer service. I eill definetly be coming again, but unfortunatly i live in bristol so cant go very often probably the best reptile shop ever… Read Full Review

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★★★★★

“Well Stocked ,for the Reptile owners community”

Written on: 18/11/2013

Highly reccommended for helpful staff, easy orderiing,and payment. the goods came well packed, and dispated and Deliverd next day! as requested. I would recomend, where ever you live in the UK, you would find very hard to better the service. Mr W Longhurst Billericay Essex P/S keep up the good work… Read Full Review

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★★★★★

“Excellent fast service”

Written on: 17/11/2013 by Moosecan (1 review written)

Not too much to say that I keep getting An excellent service. Recommend to anyone to order from them… Read Full Review

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★★★★★

“Would I recommend to a friend? I would and I have!”

Written on: 12/11/2013 by hughesy86 (1 review written)

Northampton Reptiles have an extensive stock list of great products backed by outsanding delivery times and customer service. This is all presented via what has to be the best online reptile store website, it's clean, professional and easy to navigate. I recently ordered the wrong size t5 bulb for my chameleon enclosure; Northampton reptiles turned around a replacement within hours of receiving the incorrect item and updated me via email throughout. You just can't guarantee that sort of service… Read Full Review

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★★★★★

“No worries delivery”

Written on: 10/11/2013

This service is brilliant because we're always forgetting to book our crickets in time to coincide with when they run out. This way we can stick them in with the gecko and then just drop feed our terrapines throughout the month. Excellent!!!… Read Full Review

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★★★★★

“Thank you everyone”

Written on: 07/11/2013

I want to say thank you for your help, the way you helped sorting out my orders, its brilliant my bearded dragons love it thank you again… Read Full Review

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★★★★★

“Great service”

Written on: 06/11/2013 by Betjean (1 review written)

This is the best company on line, very helpful and great delivery service, will be using them a again and will recommend them to my friends… Read Full Review

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★★★★★

“FRESH LOCUSTS TO MY DOOR-MY CHAMELEON IS HAPPY!!”

Written on: 05/11/2013

Very healthy plump locusts arrive well packaged and normally the next day-depends on Royal mail! very friendly and competent staff excellent website… Read Full Review

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★★★★★

“They go above and beyond”

Written on: 02/11/2013

I ordered a tortoise table and the glass panel had been smashed by the couriers. I was sent a brand new table by next day delivery by Northampton reptile centre. I later asked for advice about a heat mat and they replied within minutes with an answer. Very friendly, will use again… Read Full Review

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