Written on: 14/08/2013
I have wasted an entire day calling the ''customer services'' in Chennai at my own expense to resolve an isuue. Chilli talk has taken the money out of my account twice and has not credited my chill talk account with currency. I spoke to Vinod, Shidhar (so called manager), Pradeep (so called manager) repetedly trying to get the issues resoled, all the three idots could not get a simple issue resolved!Bunch of automated fools who cannot do a simple job, I had an emergency today and could not... (read more)
Written on: 31/07/2013 by ernestosharp
Stay away from this company . They are liersThey keep taking money from my card even without my knowledge or adding any credit ... I complained to my bank (read more)
Written on: 09/11/2012 by dr1984
chilli talk is 1 of the worst calling cards that any1 can think off,their customer service is totally crab and they dont bother to solve your problem n never resolve your problem,they just keep u hanging for months and months just for a little problem.I m not gonna gine them any star and believe me they dont even deserve zero star feedback, they deserve -ve stars. Their custome service providers are a bunch of bloody ediots who just say sorry sir sorry madam and thats it. I any1 wants to but... (read more)
Written on: 15/10/2012 by virvardhan (1 review written)
Bought this card from a shop, didin't worked on my mobile, phoned customer service, a guy called lalit answered- good guy but could help me on using the card on my moblie and he says my moblie is registered and he don't know how to put a new pin on it. after 20-25 min phoned, told me to use a number which doesn't work and also told that a coonection fee of 15p will apply while my voucher says ''NO CONNECTION FEE''. On asking WHY??, no CLUE, asked to speak to supervisor Mr. DINESH, was told... (read more)
Written on: 05/06/2012 by mackguest
I would say i have used other phone services but for the past 08 months ,chillitalk has kept me busy. few good things.calls to pakistan are 01pence/minute. secondly you can opt in for auto credit upload ,it will credit your account for £5 when balance drops below £2. thirdly for pinless dialing,you can add up to around 3 numbers and can call directly without hassle of dialing pin codes as it happens when you buy credit on telephone cards. now bad bits. their website is currently showing no... (read more)
Written on: 13/05/2012 by Raspy (1 review written)
My wife and I have used this firm for the past twelve months or so and I must say their service has generally been good. Unfortunately, we have now suffered the same fate as others, when attempting to re-charge our account via their web-site. Yes, you've guessed it, "Chillitalk" collect the cash from your bank - but it doesn't get you any 'phone credit! I'm afraid this company is no longer worth the risk - especially as their call centre people are just not interested in dealing with... (read more)
Written on: 29/03/2012
I can agree with all of the reviews here as this is one of the most scam business. They know only to to charge your bank account. No service. I cannot give them at lease a single star rating. I got their savour bundle and still trying to cancel it. They keep charging my account. But still I can't make any calls. It simply says that I do not have enough credit to call. This is what we call stealing. They just steal your money. I got the bank to change my card and file a dispute against their... (read more)
Written on: 23/11/2011
I bought a calling card.The calls keep dropping every 3 mins. Only once in 10 calls will the call not drop. I am stuck with them and cant wait for the phonecard to get over. I raised 2 tickets with customer service. They have no clue what to say or do. even the customer service calls dropped!! DO NOT BUY CHILLI TALK EVER. (read more)
Written on: 22/05/2011
With Airtel recently going out of calling cards market in UK, I was looking for a cheap way of making calls. So I went for Chilli talk. It seems to be a good service but my only gripe is that I cannot get the pin less service to work. So I have introduced a pause and then my pin number in my address book. It takes about 10 seconds more to get to dialing the number bit but I don't need to remember it.
I also got the free offer of 1000 minutes for 4 weekends to India. (read more)
Written on: 20/05/2011
Worse Customer Service. No one picks your call or reply ur email for your problems. (read more)
Written on: 14/04/2011
I personally wouldnt even give one star for the service chilli talk provides.firstly after registering online , i attempted to call and it didnt work. after callingg 0845 number and holding for 10 mins the line dropped off.so i had to pay that extra call charge to my phone company.i emailed them,someone called after 3 days and sorted my issue of placing calls but i still couldnt log in my account. after one week i contacted them again and they resolved my issue in another week.after 3weeks i... (read more)
Written on: 30/03/2011
i have opened an account with chilli talk plus and purchased £5 credit and when i wanted to use the service i couldnt coz it was asking me for pin and the say no pin diling. i thought i have lost my money as no one picked the call in call center and email was bounced. then i googled and found out that the compnu belongs to vectone group so i approached them and the replied to it and fixed the problem and now i am using the service and its not bad to be honest i hope this might help many of... (read more)
Written on: 13/03/2011
WORST CON I EVER EXPERIENCED. EVEN THEIR EMAIL GETS RETURNED. (read more)
Written on: 06/03/2011
same thing happens to me, i registered for chillitalk online, and bought 5pounds balance, when i call to access number, it keep on asking please enter your account number and pin number, really fed up, f*** off this chilli talk
does any one have idea to cancel the a/c (read more)
Written on: 05/03/2011
this is absolutely rubbish annoying and terrible service never ever recommend to any one f*** them all this compnay needs to go to hell because i recharged for £10 and wasted £10 on customer service and still guess what i got no answer
Written on: 23/02/2011
I have opeded a chilli talk plus account and top it up by a debit card, then it gave me an account number and PIN. but every time i want to make a call it says your account number is invalid. i have customer services but they just put my call on hold and do noting. really really experience totally fail ~~~~~NOT RECOMMENDED AT ALL~~~~~~~~0% RATING (read more)
Written on: 28/01/2011
They have come up with an addition to chilli talk,making it chilli talk plus...this is even worse than the first.This company is a rip off,they advertsie wrong minutes and when u call they dont even tell you how much credit u got left only to be told u cant amke a call.I called zimbabwe on £5 and got 20 minutes yet they advertise differently.STAY AWAY FROM THESE CARDS JUST A COMPLETE RIP OFF.RIP OFF RIP OFF.BETTER TO USE VODAFONE. (read more)
Written on: 30/09/2010 by speakling (1 review written)
I heard lot about ChilliTalk calling card and finally used is yesterday. It's unfortunate that this is a really substandard product. Only few hundred minutes despite of its claim for over thousands. I will not use it again or recommend it to anyone.
Sorry guys (ChilliTalk People) if you can read between the lines, try to comprehend how I and thousands more like me feel when they paid for this piece of **it. (read more)
Written on: 16/09/2010
We have been using chilli talk for sometime and recently I have found that they are fraud - advertising wrong rates and charging much higher.I was given records of my calls from Chilli Talk customer services (yes you too can ask for yours providing your pin) which clearly showed they ripped me off 30% of the card value.I have been chasing them for an answer but they have gone quiet. It is a shame such providers use the loophole in the system and rob their own customers. wouldn't recommend. (read more)
Written on: 07/09/2010 by ChilliTalk is a ripoff (3 reviews written)
I hate ChilliTalk cause they ripped me off.
Here are the facts.
1) They charge up to 25 connection fee....Seems obvious now why we get disconnected doesn't it!!?!?
2) They charge 49p daily maintenance fee. So you pay even if you don't use the service.
Don't believe me - look at their website.
"A connection charge of up to 25 pence applies to all calls and varies by destination. A daily maintenance charge of up to 49... (read more)
Written on: 17/08/2010
The service has started etiorating of late. They have a very bad customer care centre with arrogant agents. Not recommended. (read more)
Written on: 08/08/2010
Okay - now I'm trying to call Pakistan and I'm calling on a mobile. Chilli talk USED to be one of the best in that I would get about 2.5 hours from a £5 calling card (calling a 'Ufone' network mobile in Pakistan). All of a sudden (sometime around the end of July) the minutes dropped so for £5 I was talking for 1.5 hours (also, if you buy a £10 chilli talk voucher you get significantly less minutes!). The best I've come across so far is a Telemaster card (for £5 you get 2 hours - but again,... (read more)
Written on: 18/05/2010
Chilli talk are a completely rubbish company and their service even worse. Their customer service number does not work. When I called up the call support they just hang up on me. They keep charging me from my balance, it keeps getting lower even if have not made any calls. I bought it online for 5pounds and now noting left.they are a biggest Fraud company. i like to advise customers please do not buy any e-vouchers from them. it company should shut down. (read more)
Written on: 08/05/2010
I am extremely sorry to say that I have experienced the worst customer service ever in my life...
This is with regard to a chilli talk phone card I had purchased two days before and had used it for just a couple of minutes and when I tried to make an international call this evening, I got the message that my card has been suspended. I must say that I have been really frustrated trying to contact the customer service for more than half an hr with each call starting with "customer... (read more)
Written on: 07/05/2010
The company should be banned as it is there to con people.For more than one occasion i did not get the pin despite deducting money from my account(They owe me £15 )..when i phoned customer services (it should be called customer conning), they did not want to know. (read more)
Written on: 31/03/2010
SUCH A RUBBISH CALLING CARD EVER I SEEN.. IF YOU HAVE PLENTY OF DAYS TO DIAL ONE NUMBER THEN I WILL RECOMEND YOU OTHERWISE NEVER EVER.... (read more)
Written on: 30/03/2010
this calling card company used to be great value for money compared to all other calling cards
i have used the service regularly for a long time
on2occasions wen i have purchased a card online i have been contacted by my bank to be informed that some1has tried to commit fraud on my account,they took extra money from my account,bank fought the case for me and i got the money back,no problems with fraud since then
today once again i have been trying to make a call all day and it keeps telling... (read more)
Written on: 18/02/2010
IT USED TO BE A GOOD CARD BUT NOT ANY MORE FOR PAKISTAN. I WASTED 10 POUNDS ON THIS CARD.I am regretting for wasting my money. poor service poor quality of calls. its just like wsting your money. even if u get connected after hours of trying, you will have a talk of 4 mins and then disconnected again. you cannot even call for an hour for a 5 pound call.I will never buy this card again. It is a good way to earn money and not giving any service at the end. i will not give them even a one star... (read more)
Written on: 14/02/2010
i tried the card for a while now and its very good compared to many others. it charged very reduced prices to Egypt as low as 0.5 pence a minuite on many occasions for the first hour of talk. Sometimes it charged me 2.5 p when the normal rate is 5p. the quality can vary enourmously from day 2 day and from one min to another. they did not deduct for daily maintainance as some said. It appears every one has different experience with them which indicated inconsistency. so newcomers have to make... (read more)
Written on: 29/12/2009
Still today baseline is same.....
1) Customer Service waste of time
2) Claimed to charge 3p/min for pakistan, but actually they charged as much as upto 10p/min in my last couple of cards
3) It used to be a good card in past.
I will never use it again, Good Bye Chillitalk (read more)
Written on: 04/12/2009 by chellsuk (1 review written)
This is True.. I also faced this issue with them . because i paid 5 pounds
they didnt give back my money . (read more)
Written on: 04/11/2009
Calling Card - Chilli Talk
Chilli Talk is an out and out scam. I didnt use the card for about a month and suddenly I find that the balance is zero!!!
All they explicitly mention is that they charge call charges per minute and valid for 90 days.
What they DO NOT mention is that if you do not use the card for some length of time (which is not specified...) You will be charged a "database maintenance charge" which can be "upto" 10p a day!!!
The call center employees are absolutely humbug. I... (read more)
Written on: 08/10/2009
Hi I paid chillitalk £10 by credit card and £5 by debit card but never got the top up voucher.I called customer service of the credit and debit card and contested the payment as chillitalk is fraud.Got my money back.I suggest you do that as well.Coz sometimes when chilli talk website says transaction failed the money is still taken from your card.I found out that today when i called helpline of credit and debit card.
Chilli talk customer service is most studipest on earth.theyt never pick up... (read more)
Written on: 06/10/2009
The we site is horrible, no price index. I looks like a fraud (read more)
Written on: 04/10/2009
I had a very bad experience with Chillitalk. The call centre guys are too pathetic and they dont listen to us at all. They deliberately disconnected the calls even after waiting around 15 minutes in the queue. This is the worst calling card I've used so far and request all not to go for this cheating company. I have lost 12 pounds. They dont advertise about the validity period, but they have an hidden expiry which no one can understand. (read more)
Written on: 02/09/2009
Chilli Talk advertised that it cost only 3 p/min
actually its totally crap. I tried it many times
it always cost 5/min. Infact more than 5/min.
They also have daily charges on their calling
So I strongly disagree 2 use this card.
Written on: 30/08/2009
good minutes untill u have actually used it ,becoz its says more minutes that it actually gives ,and the Chilli Talk customer service is worst,and last but not least ,if u by god grace u get connected to a customer service advisor he wont listen to u and will disconect ur call. (read more)
Written on: 28/08/2009
well i have used this Chill Talk card its worth it. Gives you alot of free minutes only when few pence are left don't drop call you won't be able to use them. Its wicked card better then any card i have used (read more)
Written on: 16/08/2009 by balwantpatel (1 review written)
Today I had a very bad experience with Chilli Talk. I was trying to make a call to my Family in India suddenly I got message that my pin is temporary unavailable, then i tried to customer service on 207 179 2144, my was in queue and after 25 minutes it got disconnected, Again I tried to contact customer service it was in in queue for 19 minutes and got disconnected, again i tried it was in queue for 9 minutes and disconnected. I tried since I talk to one of the representative fortunately I... (read more)
Written on: 07/08/2009
I used Chilli Talk to make calls to Pakistan and Canada and found the card very good compared to some of the other cards i have tried.
I think its value for money. (read more)
Written on: 03/06/2009
Has been ok in the past but not anymore . Chilli talk calling card rate for Pakistan has been 3p/min, Yesterday i called Pakistan and was charged over 8p/min.BEWARE as they dont even take calls ,i tried calling customer services and i was sitting listening to music for 15 minutes and then got cut off. So no way anyone is able to get their credit back.DONT BUY CHILLI TALK CALLING CARD. (read more)
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As rated by real users
"Good service to make calls ove..." Read More
"Wow, I wish I had looked at th..." Read More
"BE AWARE!!!! " Read More
"Don't buy this" Read More
"Terrible data, but good calls" Read More