The Folding Sliding Door Company Reviews - www.foldingslidingdoors.com

★★★★☆
4.4 / 5
72
86.1% of users recommend this
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The Folding Sliding Door Company www.foldingslidingdoors.com

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Latest Reviews

★★★★★

“A big thank you and all those concerned ”

Written on: 21/06/2017 by Barcheston (1 review written)

Thank to al those involved at the Folding Sliding Door Company or replacing two sets of doors under warranty. You carried out the work without hesitation and in this day and age I am sure you will agree this is a rather rare occurrence. A business I started some years ago and still have a major interest in have always taken the same approach and in similar situations do the same. This approach keeps customers coming back and they also recommend others. Our own business enjoys customers… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 20/04/2017

4 Years on I had some minor repairs to be carried out to the doors - the customer service I received from FSDC was great. From the initial telephone call to the service appointment (2 days after the call!), and the guys doing the repair. Really nice to experience hassle free great customer service in this day and age! Thank you… Read Full Review

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★★★★★

“Fantastic service from start to finish ”

Written on: 08/04/2017 by Clarkfl256 (1 review written)

Just had a second visit from the engineer of this company and I can honestly say what a pleasure it is to be served by a company that's proud of its product and service. Am so glad the previous owner chose to use this company. Would recommend them to anyone looking to purchase and install bifold doors. Thank you so much… Read Full Review

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★★★★★

“Couldn't be happier”

Written on: 28/03/2017 by EmmaDeeks (1 review written)

I couldn't be happier with the service that I have received from The Folding Sliding Doors Company - from start to finish they have been superb - my sales contact was patient and not pushy, the installation was superb and the doors themselves are top notch. A year later I have had a couple of minor settling issues with the doors - the company immediately sent the same installers over who fixed the minor issues without quibble. I don't normally review in this way, but I have been so happy with… Read Full Review

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★★★★★

“Over the moon. ”

Written on: 26/02/2017 by EmmaLwalker (1 review written)

I recently had the pleasure of dealing with the customer services department. It was a real breath of fresh to be dealt with so personably and genuinely but also efficiently. We had a request for our order to be delivered and fitted by a certain date and all of this happened without any hiccups-the turnaround and timing was perfect. We are absolutely delighted and would highly recommend the sliding folding door company. Many many thanks… Read Full Review

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★★★★★

“Great service”

Written on: 13/01/2017 by mproctor (1 review written)

From the office staff to the lads on the front line, great service. I was delighted by how helpful and positive everyone was. If you buy their products you can be assured that their after sales care is second to none. Thank you… Read Full Review

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★★★★★

“Installation and follow-up service”

Written on: 13/09/2016 by David4930 (1 review written)

The Folding Sliding Door Company installed our folding sliding doors last October. Installation was highly efficient, the fitters were pleasant and effective and we were delighted with the results. A year later, we required minor maintenance. This was organised efficiently by the customer services manager. The work was carried out by a fitter who arrived on time and did an excellent job. We are highly pleased with all aspects of this excellent company and have no hesitation in recommending it… Read Full Review

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★★★★★

“Full Service”

Written on: 25/08/2016 by YazminPierce286 (1 review written)

They completed a service of our 4.5m set of sliding doors that were fitted by a conservatory company 6 yrs ago, i was pleased with them then, even though they were difficult to use the quality was present. Since the service they are like a different set of doors...wish i had had FDS fit them in the first place. Best £250+VAT i have spent in a long time. Well done Guys and thank you for a job well done. Up the Arsenal!!!!… Read Full Review

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★★★★★

“Highly recommended ”

Written on: 25/06/2016 by Carolyn54 (1 review written)

We not only had bi fold doors which were fantastic quality, we had hardwood windows which were made and fitted superbly. We cannot fault the quality of these products which also come with a 25 year guarantee. The service this company has given has been second to none, all the staff and fitters have been wonderful to speak to and have done a fantastic job from beginning to end. Thank you all. … Read Full Review

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★★★★★

“Total House Changer!”

Written on: 17/06/2016 by kaChandler389 (1 review written)

Really pleased with our new 3m opening thanks to the folding sliding door company. The product is very high quality and the installation service - even in the west highlands of Scotland was superb. I feel confident that I have spent my money wisely and have a 25 year guarantee. This has completely changed the way we use our house - and our Garden, the kids play outside far more now it is more accessible. Great company to deal with. Now I just want to bash more holes in more walls! It would have… Read Full Review

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★★★★★

“Absolutely great service from this company”

Written on: 03/06/2016 by GavP (1 review written)

We bought a set of aluminium bifold doors from this company for our new extension which was completed earlier this year. The doors themselves are really good quality and look fantastic in the new room. When they arrived we noticed that there were a few scratches on some of the glass panes in the doors which initially I was pretty worried about since we still had other tradesmen on site and I thought I would end up arguing about how the damage had happened. However what actually happened was… Read Full Review

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★★★★★

“Maintenance visitI ”

Written on: 19/05/2016 by Andresablon (1 review written)

I wanted to email you regarding the service I had booked and carried out last week. I wanted to let you know that we are very very pleased with your engineers that arrived to carry out the work, they serviced our doors and fitted some new parts and wow it's like having a new set of doors not only in working but how they look, Also how professional and pleasant your engineers were. So thank you again for a lovely job well done … Read Full Review

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★★★★★

“Repair and Maintenance”

Written on: 06/05/2016 by Lake307 (1 review written)

I was extremely impressed by the quality of service and professionalism that I received in response to a malfunction with the shoot bolts on our patio doors. It could not have been better - the way I was responded to when I first called, the speed with which the replacement parts were sent and then, as I was unable to fit them myself, the fact that two engineers came the same day to sort it out. Everyone I dealt with was very pleasant and could not have been more helpful. It's the best example… Read Full Review

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★★★★☆

“Bi folding door south west London ”

Written on: 08/02/2016 by Merrittth23 (1 review written)

That have been great . So helpful on the phone & just an amazing to deal with. Also the doors look great . We wanted them to feel minimal as possible & they have delivered on that . Thanks you very much to the team . … Read Full Review

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★★★★☆

“Great doors and service Thank you”

Written on: 08/02/2016 by LenaWare (1 review written)

These bifold doors were part of an extension. Due to my choice of colour the delivery time was longer than I expected and this could have held up the project and kitchen delivery as the extension was not secure . She managed to speed up the delivery thank you very much ! We are already enjoying the space more and are looking forward to warmer weather to make full use of the doors. We had a handle which we thought was scratched and if was replaced without question one of the brushes was too… Read Full Review

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★★★★☆

“Impressed with continual Support ”

Written on: 03/02/2016 by jimHannaford (1 review written)

Purchased these Bi folds over 5 years ago now ,couple of Snags regarding the Seals shrinkage (which can happen)but the company returned and sorted each time, This Last year they came out and gave the doors a full service and work and look as good as new. Really happy with Doors , but also impressed with attention to detail when talking to Customer services . … Read Full Review

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★★★★★

“Excellent Product & Service”

Written on: 26/01/2016 by OxfordBS (1 review written)

From start to finish The Folding Sliding Door Company provided a first class service. I design extension and have specified their products for many years. I recently installed one of their aluminium bifold doors with triple glazing in a self build and have been really impressed by their quality. I've been in the house for 6 months now and love the doors. I installed a flush track with discreet linear drainage. Everyone comments how good they look and have now put these on my houzz page The… Read Full Review

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★★★★★

“That's what I call service!”

Written on: 19/01/2016 by Jaydee15 (1 review written)

We ordered some bifold doors before Xmas and simply cannot fault the quality of the product, the delivery and installation process and the follow up service (the Fensa registration certificate arrived within a couple of weeks). However, what makes this company so special is the amazing people who work there. From start to finish the service was second to none: the lady in the sales team (you know who you are!) was hugely knowledgeable and (almost literally!) held my hand through the whole… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 05/01/2016

After 10 years of service I noticed that the a rubber seal on the top rail of my doors was frayed. My first thought was "what are the chances of the company still being in business and even if they are will they carry spares for a 10 year old set of doors" - I shouldn't have worried, I found the website very easily and e-mailed my request. I received a very helpful response the next working day offering me a choice of buying a new seal to fit myself (at a reasonable price), or arranging for an… Read Full Review

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★★★★★

“excellent service throughout”

Written on: 02/12/2015 by 292Kennedy (1 review written)

From initial quotation, to survey and fitting, an excellent service. Lovely doors, well fitted. We hope that we have no problems but are confident that all will be ok. … Read Full Review

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