The Folding Sliding Door Company Reviews - www.foldingslidingdoors.com

★★★★☆
4.4 / 5
66
85% of users recommend this
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The Folding Sliding Door Company www.foldingslidingdoors.com

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Latest Reviews

★★★★★

“Installation and follow-up service”

Written on: 13/09/2016 by David4930 (1 review written)

The Folding Sliding Door Company installed our folding sliding doors last October. Installation was highly efficient, the fitters were pleasant and effective and we were delighted with the results. A year later, we required minor maintenance. This was organised efficiently by the customer services manager. The work was carried out by a fitter who arrived on time and did an excellent job. We are highly pleased with all aspects of this excellent company and have no hesitation in recommending it… Read Full Review

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★★★★★

“Full Service”

Written on: 25/08/2016 by YazminPierce286 (1 review written)

They completed a service of our 4.5m set of sliding doors that were fitted by a conservatory company 6 yrs ago, i was pleased with them then, even though they were difficult to use the quality was present. Since the service they are like a different set of doors...wish i had had FDS fit them in the first place. Best £250+VAT i have spent in a long time. Well done Guys and thank you for a job well done. Up the Arsenal!!!!… Read Full Review

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★★★★★

“Highly recommended ”

Written on: 25/06/2016 by Carolyn54 (1 review written)

We not only had bi fold doors which were fantastic quality, we had hardwood windows which were made and fitted superbly. We cannot fault the quality of these products which also come with a 25 year guarantee. The service this company has given has been second to none, all the staff and fitters have been wonderful to speak to and have done a fantastic job from beginning to end. Thank you all. … Read Full Review

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★★★★★

“Total House Changer!”

Written on: 17/06/2016 by kaChandler389 (1 review written)

Really pleased with our new 3m opening thanks to the folding sliding door company. The product is very high quality and the installation service - even in the west highlands of Scotland was superb. I feel confident that I have spent my money wisely and have a 25 year guarantee. This has completely changed the way we use our house - and our Garden, the kids play outside far more now it is more accessible. Great company to deal with. Now I just want to bash more holes in more walls! It would have… Read Full Review

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★★★★★

“Absolutely great service from this company”

Written on: 03/06/2016 by GavP (1 review written)

We bought a set of aluminium bifold doors from this company for our new extension which was completed earlier this year. The doors themselves are really good quality and look fantastic in the new room. When they arrived we noticed that there were a few scratches on some of the glass panes in the doors which initially I was pretty worried about since we still had other tradesmen on site and I thought I would end up arguing about how the damage had happened. However what actually happened was… Read Full Review

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★★★★★

“Maintenance visitI ”

Written on: 19/05/2016 by Andresablon (1 review written)

I wanted to email you regarding the service I had booked and carried out last week. I wanted to let you know that we are very very pleased with your engineers that arrived to carry out the work, they serviced our doors and fitted some new parts and wow it's like having a new set of doors not only in working but how they look, Also how professional and pleasant your engineers were. So thank you again for a lovely job well done … Read Full Review

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★★★★★

“Repair and Maintenance”

Written on: 06/05/2016 by Lake307 (1 review written)

I was extremely impressed by the quality of service and professionalism that I received in response to a malfunction with the shoot bolts on our patio doors. It could not have been better - the way I was responded to when I first called, the speed with which the replacement parts were sent and then, as I was unable to fit them myself, the fact that two engineers came the same day to sort it out. Everyone I dealt with was very pleasant and could not have been more helpful. It's the best example… Read Full Review

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★★★★☆

“Bi folding door south west London ”

Written on: 08/02/2016 by Merrittth23 (1 review written)

That have been great . So helpful on the phone & just an amazing to deal with. Also the doors look great . We wanted them to feel minimal as possible & they have delivered on that . Thanks you very much to the team . … Read Full Review

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★★★★☆

“Great doors and service Thank you”

Written on: 08/02/2016 by LenaWare (1 review written)

These bifold doors were part of an extension. Due to my choice of colour the delivery time was longer than I expected and this could have held up the project and kitchen delivery as the extension was not secure . She managed to speed up the delivery thank you very much ! We are already enjoying the space more and are looking forward to warmer weather to make full use of the doors. We had a handle which we thought was scratched and if was replaced without question one of the brushes was too… Read Full Review

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★★★★☆

“Impressed with continual Support ”

Written on: 03/02/2016 by jimHannaford (1 review written)

Purchased these Bi folds over 5 years ago now ,couple of Snags regarding the Seals shrinkage (which can happen)but the company returned and sorted each time, This Last year they came out and gave the doors a full service and work and look as good as new. Really happy with Doors , but also impressed with attention to detail when talking to Customer services . … Read Full Review

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★★★★★

“Excellent Product & Service”

Written on: 26/01/2016 by OxfordBS (1 review written)

From start to finish The Folding Sliding Door Company provided a first class service. I design extension and have specified their products for many years. I recently installed one of their aluminium bifold doors with triple glazing in a self build and have been really impressed by their quality. I've been in the house for 6 months now and love the doors. I installed a flush track with discreet linear drainage. Everyone comments how good they look and have now put these on my houzz page The… Read Full Review

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★★★★★

“That's what I call service!”

Written on: 19/01/2016 by Jaydee15 (1 review written)

We ordered some bifold doors before Xmas and simply cannot fault the quality of the product, the delivery and installation process and the follow up service (the Fensa registration certificate arrived within a couple of weeks). However, what makes this company so special is the amazing people who work there. From start to finish the service was second to none: the lady in the sales team (you know who you are!) was hugely knowledgeable and (almost literally!) held my hand through the whole… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 05/01/2016

After 10 years of service I noticed that the a rubber seal on the top rail of my doors was frayed. My first thought was "what are the chances of the company still being in business and even if they are will they carry spares for a 10 year old set of doors" - I shouldn't have worried, I found the website very easily and e-mailed my request. I received a very helpful response the next working day offering me a choice of buying a new seal to fit myself (at a reasonable price), or arranging for an… Read Full Review

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★★★★★

“excellent service throughout”

Written on: 02/12/2015 by 292Kennedy (1 review written)

From initial quotation, to survey and fitting, an excellent service. Lovely doors, well fitted. We hope that we have no problems but are confident that all will be ok. … Read Full Review

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★★★★★

“Better than expected - great service”

Written on: 27/11/2015 by TA136 (1 review written)

I must congratulate the service provided by your company which was excellent. From a smooth and efficient order process to a great on-site installation. I work in the construction industry and I must say I was very impressed. One very happy customer. Thanks a lot!… Read Full Review

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★★★★★

“Great company and great product, very pleased”

Written on: 23/11/2015 by 137Dixon (1 review written)

We were working with a very small budget to renovate our house. The advice we received was excellent and helped us make informed decisions with our purchase. We felt very confident buying from folding sliding doors and the end product is fantastic. They were very patient with us and talked us through every aspect from design right through to fitting. I would definately recommend them to my friends and family… Read Full Review

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★★★★★

“Superb Team Member”

Written on: 20/11/2015 by StephMam (1 review written)

I would just like to say how extremely pleased we are with the service that we have received so far from a particular member of the sales support team. Everything from our initial enquiry through to numerous quotes for a variety of different features and our final order has been dealt with in a professional and friendly manner with fabulous attention to detail and unending patience! Nothing was too much trouble and the person I dealt with worked hard to get us exactly what we wanted at the best… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/11/2015 by Flossie3653 (1 review written)

We had our folding sliding doors fited in 2005 and only recently did we notice the opening of the doors was a little stiff and difficult, so we arranged for an engineer to come out and look at the problems. The whole process was simple and straight forward. The booking was made, the company rang to ask if the engineer could come a day earlier due to our original booked engineer being ill, we said yes and within a couple of hours the new engineer called to say he was on his way and would arrive… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 08/10/2015 by Stileswv292 (1 review written)

I would like to put on record how impressed I was by the professionalism and good manners of the FSD Service Engineering team. They arrived on time and did a superb job quickly, efficiently and cleanly. Nothing was too much trouble. A credit to themselves and their employers. Many thanks… Read Full Review

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★★★★★

“Impeccable, faultless, first class!”

Written on: 06/10/2015 by Davspro (2 reviews written)

We had an issue with the doors over the weekend. I contacted customer services on Monday morning at 9.30am. They arranged a visit that morning and it was fixed by midday. How could anyone possible fault such an impressive service. Customer services are helpful and thoughtful. Faultless… Read Full Review

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