The Folding Sliding Door Company Reviews - www.foldingslidingdoors.com

★★★★☆
4.3 / 5
59
83% of users recommend this
  • Value For Money

Media Gallery for The Folding Sliding Door Company www.foldingslidingdoors.com

The Folding Sliding Door Company www.foldingslidingdoors.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Bi folding door south west London ”

Written on: 08/02/2016 by Merrittth23 (1 review written)

That have been great . So helpful on the phone & just an amazing to deal with. Also the doors look great . We wanted them to feel minimal as possible & they have delivered on that . Thanks you very much to the team . … Read Full Review

Report this review
★★★★☆

“Great doors and service Thank you”

Written on: 08/02/2016 by LenaWare (1 review written)

These bifold doors were part of an extension. Due to my choice of colour the delivery time was longer than I expected and this could have held up the project and kitchen delivery as the extension was not secure . She managed to speed up the delivery thank you very much ! We are already enjoying the space more and are looking forward to warmer weather to make full use of the doors. We had a handle which we thought was scratched and if was replaced without question one of the brushes was too… Read Full Review

Report this review
★★★★☆

“Impressed with continual Support ”

Written on: 03/02/2016 by jimHannaford (1 review written)

Purchased these Bi folds over 5 years ago now ,couple of Snags regarding the Seals shrinkage (which can happen)but the company returned and sorted each time, This Last year they came out and gave the doors a full service and work and look as good as new. Really happy with Doors , but also impressed with attention to detail when talking to Customer services . … Read Full Review

Report this review
★★★★★

“Excellent Product & Service”

Written on: 26/01/2016 by OxfordBS (1 review written)

From start to finish The Folding Sliding Door Company provided a first class service. I design extension and have specified their products for many years. I recently installed one of their aluminium bifold doors with triple glazing in a self build and have been really impressed by their quality. I've been in the house for 6 months now and love the doors. I installed a flush track with discreet linear drainage. Everyone comments how good they look and have now put these on my houzz page The… Read Full Review

Report this review
★★★★★

“That's what I call service!”

Written on: 19/01/2016 by Jaydee15 (1 review written)

We ordered some bifold doors before Xmas and simply cannot fault the quality of the product, the delivery and installation process and the follow up service (the Fensa registration certificate arrived within a couple of weeks). However, what makes this company so special is the amazing people who work there. From start to finish the service was second to none: the lady in the sales team (you know who you are!) was hugely knowledgeable and (almost literally!) held my hand through the whole… Read Full Review

Report this review
★★★★★

“Great Customer Service”

Written on: 05/01/2016

After 10 years of service I noticed that the a rubber seal on the top rail of my doors was frayed. My first thought was "what are the chances of the company still being in business and even if they are will they carry spares for a 10 year old set of doors" - I shouldn't have worried, I found the website very easily and e-mailed my request. I received a very helpful response the next working day offering me a choice of buying a new seal to fit myself (at a reasonable price), or arranging for an… Read Full Review

Report this review
★★★★★

“excellent service throughout”

Written on: 02/12/2015 by 292Kennedy (1 review written)

From initial quotation, to survey and fitting, an excellent service. Lovely doors, well fitted. We hope that we have no problems but are confident that all will be ok. … Read Full Review

Report this review
★★★★★

“Better than expected - great service”

Written on: 27/11/2015 by TA136 (1 review written)

I must congratulate the service provided by your company which was excellent. From a smooth and efficient order process to a great on-site installation. I work in the construction industry and I must say I was very impressed. One very happy customer. Thanks a lot!… Read Full Review

Report this review
★★★★★

“Great company and great product, very pleased”

Written on: 23/11/2015 by 137Dixon (1 review written)

We were working with a very small budget to renovate our house. The advice we received was excellent and helped us make informed decisions with our purchase. We felt very confident buying from folding sliding doors and the end product is fantastic. They were very patient with us and talked us through every aspect from design right through to fitting. I would definately recommend them to my friends and family… Read Full Review

Report this review
★★★★★

“Superb Team Member”

Written on: 20/11/2015 by StephMam (1 review written)

I would just like to say how extremely pleased we are with the service that we have received so far from a particular member of the sales support team. Everything from our initial enquiry through to numerous quotes for a variety of different features and our final order has been dealt with in a professional and friendly manner with fabulous attention to detail and unending patience! Nothing was too much trouble and the person I dealt with worked hard to get us exactly what we wanted at the best… Read Full Review

Report this review
★★★★★

“Excellent service”

Written on: 18/11/2015 by Flossie3653 (1 review written)

We had our folding sliding doors fited in 2005 and only recently did we notice the opening of the doors was a little stiff and difficult, so we arranged for an engineer to come out and look at the problems. The whole process was simple and straight forward. The booking was made, the company rang to ask if the engineer could come a day earlier due to our original booked engineer being ill, we said yes and within a couple of hours the new engineer called to say he was on his way and would arrive… Read Full Review

Report this review
★★★★★

“Fantastic Service”

Written on: 08/10/2015 by Stileswv292 (1 review written)

I would like to put on record how impressed I was by the professionalism and good manners of the FSD Service Engineering team. They arrived on time and did a superb job quickly, efficiently and cleanly. Nothing was too much trouble. A credit to themselves and their employers. Many thanks… Read Full Review

Report this review
★★★★★

“Impeccable, faultless, first class!”

Written on: 06/10/2015 by Davspro (2 reviews written)

We had an issue with the doors over the weekend. I contacted customer services on Monday morning at 9.30am. They arranged a visit that morning and it was fixed by midday. How could anyone possible fault such an impressive service. Customer services are helpful and thoughtful. Faultless… Read Full Review

Report this review
★★★★★

“Fantastic doors, fantastic service!!”

Written on: 21/08/2015 by Pysee (1 review written)

From start to finish the Folding Sliding Door Company was a pleasure to deal with. All my queries were answered in great detail and emails reponded to promptly. My doors arrived on time as promised and were delivered by polite workmen. They were fitted by two professional members of staff who wasted no time in dismantling my old doors and worked solidly all afternoon to fit my new folding sliding doors. They paid great attention to detail even to the point of cleaning the glass to ensure the… Read Full Review

Report this review
★★★★★

“Fantastic never dealt with a company like it”

Written on: 30/07/2015 by Tristinh1961 (1 review written)

I am gobsmacked but I shouldn't be (but customer service these days is usually so poor I always expect the worst). This company were fantastic. I had become desperate to get my bi-fold doors fixed as they weren't shutting or locking properly (not the fault of this company may I add). I moved into a new build property so it took some digging around to come to the conclusion that this was the company that supplied the doors to the developer. From the minute I phoned in a desperate state to the… Read Full Review

Report this review
★★★★★

“From planning to install a stress free experience ”

Written on: 03/06/2015 by Simonj007 (1 review written)

From quotation to install , my dealings with the sliding door company has always been a pleasure , every conceivable question I've asked they have taken the time to answer , it's been a real pleasure , I would recommend this service to anyone . Thanks guys one happy customer… Read Full Review

Report this review
★★★★★

“A great team”

Written on: 20/02/2015 by BMortimer (1 review written)

I wish to express how well the firm has implemented the quotation, delivery and installation of my doors. The team on site have provided an extremely efficient, helpful, tidy and friendly service. The doors work lovely and look great:-)… Read Full Review

Report this review
★★★★★

“Really good service”

Written on: 07/01/2015 by Norry1947 (1 review written)

Had an extension build that went drastically wrong after seven months and had to engage another builder to rescue us from disaster. Needed aluminium bi fold doors made and installed in a hurry and only Folding Sliding Door Company could attempt to deliver in such a short time. Due to the previous issues of the extension build had little faith with what companies said they could do, but FSDC delivered everything they said they could. Visited their stand in Swindon's self build exhibition hall… Read Full Review

Report this review
★★★★★

“Fantastic service with our install!!! ”

Written on: 18/12/2014 by EstherJane (1 review written)

I cannot stress how highly impressed we were with the guys who installed our doors on Tuesday! They'd had a tricky job run over time before ours and weren't able to start with us until 4.30pm. In spite of rapid fading light they got on with the job - So friendly, fast and efficient. They were determined to get our doors finished so we were sorted for Christmas. They worked till late... It all just felt like service which was over and above!! The doors look fantastic, and with that level of… Read Full Review

Report this review
★★★★★

“excellent service from sales and installation team. ”

Written on: 24/11/2014

excellent service from sales and installation team… Read Full Review

Report this review
overview