The Folding Sliding Door Company Reviews - www.foldingslidingdoors.com

★★★★☆
4.0 / 5
76% of users recommend this
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The Folding Sliding Door Company www.foldingslidingdoors.com

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Latest Reviews

★★★★★

“Fantastic service with our install!!! ”

Written on: 18/12/2014 by EstherJane (1 review written)

I cannot stress how highly impressed we were with the guys who installed our doors on Tuesday! They'd had a tricky job run over time before ours and weren't able to start with us until 4.30pm. In spite of rapid fading light they got on with the job - So friendly, fast and efficient. They were determined to get our doors finished so we were sorted for Christmas. They worked till late... It all just felt like service which was over and above!! The doors look fantastic, and with that level of… Read Full Review

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★★★★★

“excellent service from sales and installation team. ”

Written on: 24/11/2014

excellent service from sales and installation team… Read Full Review

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★★★★★

“Great product, great service”

Written on: 31/10/2014 by MarcelaF (1 review written)

Had a very good experience with these guys. The sales girl could not have been more helpful and really knew the product. The guys who came to fit were also great, and worked really well with the builders at the site. Everyone was helpful, and knowledgable about the product. I was impressed. They came highly recommended and I can see why… Read Full Review

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★★★★★

“Lovely and warm at last.”

Written on: 07/10/2014 by triffgriff (1 review written)

The whole ordering and installation process has run smoothly from start to finish. The sales team were very helpful and nothing was too much trouble. Arrangements for installation was fitted around my schedule. And installation was on time and very professionally carried out ...No complaints at all, and its lovely to be warm again and not open to the elements.!… Read Full Review

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★★★★★

“Folding Sliding Door Company”

Written on: 04/09/2014

Fitters were excellent, did a good job, arrived early from Gloucester ~ 0800hrs finished by 1100. Very good quality doors and a good job done. Doors are very secure and easy to operate. The only downside was that they told me they only fitted to 'prepared openings' after I had paid! It was easy enough to remove the old doors though [less than 2 hours] and with free fitting, beat other quotes as the other companies charged for fitting and couldn't supply 3 panels for my 1800mm opening. Other… Read Full Review

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★★★★★

“what a great product!!!”

Written on: 29/08/2014

We are so pleased with them!!we now have a nice space for the kids to play and the doors really bring the outside in! Thanks again for a great product!will be recommending! … Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 07/08/2014 by CmpaN (1 review written)

Doors look nice but are a bit cumbersome to slide about and eventually got 'sticky'. I contacted the company. It is £300 for a call out. Hefty but I assumed that it would be worth it. I had to upload photos of the doors onto the website so the engineers could 'visualise' the problem ahead of the call. I was then given 12 hours notice of the visit. Seemed too good to be true and it was. In the event, the engineer did not turn up as he was half way across the other side of the country. He did… Read Full Review

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★★★☆☆

“Good Product - Could be Better”

Written on: 26/07/2014 by Pranavc60 (1 review written)

We are on our 3rd set of doors from this company. Which is a recommendation in itself. Our house is all hard wood windows and doors so these folding doors fit in well. The opening action works well and there are new locks, which seem more substantial than the old ones. Where this company doesn't get 5 stars is in its service back-up. The latest doors have a gap from new where you can see light through. Wood is a "living" thing, so I guess I can't be too critical of this. However it takes a… Read Full Review

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★★★★☆

“Elegant finish to our new kitchen”

Written on: 17/07/2014 by KathrynTeddington (1 review written)

We are delighted with our stylish new doors, a configuration of three very large doors with a glazed and mullioned triangular gable above. I was initially disappointed that the mullions on the gable did not exactly match the alignment of the door frames below. But our Victorian house is rather crooked and the renovation/extension has been all about trying to square things off. The fitters did the best possible job they could have done and now we don't notice that small discrepancy at all. The… Read Full Review

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★★★★★

“200 Plus Installs Later!”

Written on: 22/06/2014 by Openspacedoorsltd (1 review written)

Used this company for over 10 years, had 200 plus sets installed by them. They always get the job done and leave my customers happy! If ever there are niggles, they are back to sort it without fuss… Read Full Review

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★★★★★

“Now even better!”

Written on: 09/05/2014 by KRoberts (1 review written)

This is the 3rd set of folding doors from this company (different locations). The first set took all day for their installers to fit. Even then they left a gap you could see light through! Now, some 10 years later, they've got it sorted - practice makes perfect. The installers have clearly gone through a course of customer care (or they've realised it's the way to get tips...) They were friendly, helpful and more than happy to explain their product thoroughly (they got tips) The doors have… Read Full Review

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★★★★★

“Consistantly Excellent”

Written on: 07/05/2014 by 102Interiors (1 review written)

I'm a kitchen and bathroom designer working in London. We build on average 5 kitchen extensions each year and I use The Folding Sliding Door Company in over 80% of my developments. Their surveyors are knowledgeable and proactive in working with the team on site. Their sales force are informative and all steps of the process are straight forward. The installation teams are efficient and experienced. But not only are the people fantastic to work with the doors are fabulous too!… Read Full Review

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★★★★★

“Changed my home completely ”

Written on: 28/03/2014 by CharlieMike (1 review written)

We have recently had installed in our home a 5 panel aluminium set of doors from The Folding Sliding Door Company and I feel compelled to share my thoughts. Our home isn't the biggest and seems so much smaller as our family has increased. We wanted to find a way to make the best of our house without having to move, we love it here. I looked into replacing our old door and window with a sliding patio door until a friend recommended FSD and their bi folding doors so we could make use of the full… Read Full Review

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★★☆☆☆

“Warranty isn't what it seems!”

Written on: 27/02/2014 by Carver330 (1 review written)

I've had my sliding doors for a few years now and bits and pieces had broken but nothing major. When I bought the doors I was told by the person in the showroom that they were covered by a 10 year warranty. However, when I asked for these minor repairs, around 6 years after installation, I was told the warranty was of a 'sliding scale'. To cut a long story short I had to pay a flat fee of £150 for the service, in advance. When two men came to do the service they were here for less than… Read Full Review

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★★★★★

“Great job, great doors, great fitting!”

Written on: 13/02/2014 by Tringaling (1 review written)

We recently had a set of folding sliding doors fitted to our kitchen. 4 panels including a traffic door. Fitting was very straightforward, done in half a day. Fitter was friendly and professional. Quality of finish is excellent. The doors have made a huge improvement to the property. So much better to have a hinged traffic door than the previous heavy sliding door. And the 'outdoor room' feel when the doors are fully open is fantastic. All in all we could not be happier, with the… Read Full Review

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★★★★★

“Fantastic Service from Dormansland, Surrey”

Written on: 20/12/2013 by MartynCogan (1 review written)

We recently had 2 sets of bi-folding doors installed by The Folding Sliding Door Company. 1 set of 4 doors folding to the right and one set with a traffic door. I have to say, we spent many months trying to choose which company to go with, but the service we have received by the fitters has been amazing! Both guys are awesome and know exactly what they are doing. Extremely trust worthy to leave in your home. You will not regret choosing FSD for your bi-fold doors, especially if you… Read Full Review

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★★★★★

“Service option hugely appreciated”

Written on: 29/10/2013 by willhalsey (1 review written)

I received superb service from the Folding Sliding Door company today and feel credit should be given when it's due. Some background: we bought our house three years ago with a conservatory and sliding door set that was put in by the previous owner. The doors have never quite worked as we would have liked and we've been meaning to sort them out for ages. Our builders had a look at them and suggested contacting the original supplier and I'm so glad we did. From the first phone call, the… Read Full Review

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★★★★★

“Great Service provided”

Written on: 19/08/2013

We ordered one of their standard folding sliding doors, and it was delivered and fitted with a great service. whenever i have had a question about their product they have answered it providing technical details and advice with no issues. great after sales assistance and the product is great. The doors run on a raised track which means they dont get dirt trapped underneath the mechanism is really smooth and the adjustments for them have been easy. the units look great and I am really pleased… Read Full Review

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★★☆☆☆

“Folding Sliding Disaster”

Written on: 16/05/2013

FSD were recommended by our builder who said they had a reasonable, 'mid-range' product with good service. Everything was going very well with our door order and I was genuinely impressed with the quality of the service. Until there were problems. You really need amazing service when there are problems with your order. And this is where FSD fail. Epically. The doors were sent out with the wrong screws. This meant that the external door plate couldn't be attached and the door couldn't be… Read Full Review

Alangeorgepartridge's Comment

Written on: 24/09/2013

After-sale service virtually non existent - would recommend that you DO NOT FIT YOUR OWN, however experienced and expert at such work (I am) they will blame the fitter for leaking seals, distorted styles etc. Water WILL leak into the track and as there are no end caps or drainage channels they WILL leak into the structure at each end of the track - probably never noticed by ground floor users, but a disaster for use at 1st floor levels like mine where water is leaking into the timber frame and appearing on the floor below! Hey - my fault - 35 years as a qualified expert builder, site agent etc.

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★★★★★

“Broken part replaced double quick”

Written on: 27/03/2013

Sunday afternoon with guests round, one tried to open the doors using the wrong handle, designed for pulling, not twisting - result: embarrassing breakage. Ring company on Monday morning to see if handle can be replaced - very helpful lady discusses the part (fitted 6 years ago), checks our original purchase details, says she'll confirm the actual part before sending one in the post. Wednesday morning, correct part arrives, and is fitted easily in 15 mins, bringing the doors back to normal… Read Full Review

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