Rocky Mountain Holidays - www.rockymountainholidays.com

Rocky Mountain Holidays - www.rockymountainholidays.com
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100.0% of users recommend this
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Latest Reviews

“A Company that Puts the Customer First”

★★★★★

written by DBTALL on 06/11/2023

After arriving in Vancouver in late August 2023 our excursion on the Rocky Mountaineer to Banff was one that was impacted due to the wild fires. Our Rocky Mountain Holidays representative contacted us immediately despite the late hour and his own community being impacted by the fires. He generously spent his time problem solving with us and ultimately provided everything we needed to be reimbursed for our loss. The customer focus was unparalleled! Definitely consider Rocky Mountain Holidays when booking your Rocky Mountaineer excursion!

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“Would totally do it again!”

★★★★★

written by SGF61 on 18/07/2023

We were finally able to do the trip (thank you covid!) and it didn't disappoint. The interaction with Rocky Mountaineer from start to finish was flawless and the organisation along the way was first rate. Interactions from the booking agent, the onground staff and those on the train were great - at no time were we left wondering what we had to do next. The onboard food & beverages went beyond our expectations.

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“Amazing Hospitality & Breathtaking Scenery”

★★★★★

written by Scouterbill on 06/07/2023

I am happy to report that Rocky Mountain Holidays did a fabulous job of planning our trip through the Canadian Rockies. Every transport that we needed was arranged in advance. Every lodging that was needed was ready and waiting for us. And, every excursion that had been advertised was accomplished without a hitch. Even the weather, which had been forecast to turn bad, relented and stayed lovely the whole time! We are especially grateful to to our tour director, for his cheerful attitude through the months that preceded our wonderful experience, all the way up to the present. In spite of many questions and inquiries about special accommodations for four aged (ancient?) travelers, there was never a hit of impatience from him. In closing, we highly recommend Rocky Mountain Holidays as a Number One tour company. We were delighted all the way through, and we're sure that you will be too!

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“Invaluable trip planner!”

★★★★★

written by ddbmus on 04/07/2023

We had the great pleasure of working with the agent and having his help with booking and fine tuning our holiday. His guidance, assistance, and fine work in compiling and organizing our Rocky Mountaineer trip was invaluable. Perhaps most valuable was his ability to adjust accommodations to help us stay within budget. For example, our preference was for Gold Service aboard the train but some savings on lodging, which he was able to arrange without any sense of compromise. (We still were at Chateau Lake Louise but didn't need lake view rooms; he chose a downtown Banff hotel--instead of the Fairmont--in a perfectly wonderful location closer to shops, restaurants, etc.) All in all, thanks, we had a fantastic experience!

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“Incredible Experience ”

★★★★★

written by Sue888 on 03/07/2023

Fantastic experience from start to finish. From the moment we enquired with RM the service has been exceptional. Everything was very well organised and went really smooth. The luggage was transferred directly to our hotel room on arrival each day which was so good. The scenery was amazing. For us it was a once in a lifetime treat that exceeded our expectations.

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“Incredible Trip!”

★★★★★

written by BlasTi on 02/07/2023

Our Rocky Mountaineer trip was the best ever in our 40 years together!! We signed up for Silver Leaf service and were oh so pampered. Great views, phenomenal care and attention, delicious meals and snacks and LOTS of wonderful drinks!! We took the train from Vancouver to Kamloops then charter buses to Jasper, Lake Louise and Banff, ending in Calgary. From beginning to end everything was phenomenal. The bus guides were extremely knowledgeable and informative and we learned so much about Alberta. Honesty the beauty in this part of Canada is unparalleled. Peyto Lake and Lake Moraine seemed unreal. How can you even describe the color?! The water everywhere was brilliant with hues of turquoise, blues and greens which dazzled our eyes! We saw black bears, elk and their young, mountain goats and their young, big horned sheep, marmots, and our bus drivers were always on the lookout for us and slowed down or stopped so we could enjoy the animals or views and get pictures. All of our accommodations were wonderful, had comfortable beds, and were extremely clean. We signed up for various tours which were offered at each location we visited and made reservations at some of the restaurants ahead of time which we recommend as things get full fast, especially during the summer months. We simply couldn’t have asked for a more wonderful vacation!! We strongly encourage everyone to take this trip at least once in their lifetime!! It’s one of those bucket list must do’s!! And I know we can’t mention names but our Rocky Mountain vacation coordinator, who has been with the company for 18 years, was extraordinary!!! Hope you know who you are because you are the best of the best!!!! Thank you a million times over!!!

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“One of the best holidays”

★★★★★

written by on 02/07/2023

From start to finish, this was one of the best holidays we have had. We booked through the agent who organised everything and all went to plan, from the extra nights in Vancouver to the little extras, as it was a special anniversary, it was most appreciated. The service and attention on the train was exceptional. I would recommend this trip to anyone, who is thinking about it. Well done Rockymountaineer holidays

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“Rocky Mountain Wonder”

★★★★★

written by 318918 on 18/05/2023

I enjoy making my own travel plans however Canada was unknown territory for me and I contacted Rocky Mountain Holidays for assistance. An agent was great from the outset and provided my wife and I with a complete package which included Calgary, Banff, Lake Louise, the Rocky Mountaineer and Vancouver. Our holiday really was totally awesome from start to finish. Thank you RMH.

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“ROCKY MOUNTAIN HOLIDAYS - OUTSTANDING”

★★★★★

written by JAYCURTIS on 21/10/2022

The rocky mountaineer train with a stay at lake Louise made an outstanding 15th anniversary celebration vacation. It was made even better with the assistance of rocky mountain holidays. They did an outstanding job throughout the covid delays making our experience stress free.

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“A fantastic experience in every way!”

★★★★★

written by V2DP on 07/10/2022

Gorgeous views that made for a wonderful connection to nature, delicious dining and impeccable service from the time of booking to the end of journey. A well organized and smooth operation - very impressive! A personal shout out to the advisor at Rocky Mountain Holidays who helped us sort through some last minute changes and went beyond the call of duty. He is such a professional and so personable, too! Strongly recommend the GoldLeaf service - well worth it! For my husband and I, it was truly an experience of a lifetime and a memorable trip to begin our post retirement travel.

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“First class experience onboard the Rocky Mountaineer Train”

★★★★★

written by EricaSuarez on 04/10/2022

What a brilliant trip. Could not fault the level of service & quality of food given by the RMH team. From start to finish the help & support given by RMH, was excellent and he gave me as a customer total confidence that the trip would be exceptional and it certainly was. Anybody considering this trip should really contact Rocky Mountain Holidays to see what they can offer, you will not be disappointed. I could not give this trip other than 5 stars as it certainly was a first class experience.

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“A Wonderful Trip”

★★★★★

written by TheTravelingGuy on 30/09/2022

Giving a 5 Star rating to Rocky Mountain Holidays was easy to do. We worked with an agent of Rocky Mountain Holidays and he did a super job of arranging our tour. Everything went off just as he arranged. The train was excellent, the hotels amazing and the scenery fabulous...just as he said it would be.

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“5 stars plus”

★★★★★

written by on 28/09/2022

T. at Rocky Mountain Holidays listens and then creates holidays that far exceed expectations. Details are carefully attended to making the experience seamless.

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“Best agent for Canadian rockies trips”

★★★★★

written by cliff78737 on 25/09/2022

We planned a two week trip through the Canadian Rockies with numerous custom changes. We first contacted Rocky Mountaineer to make our plans, but decided to check with another agency as well so we called Rocky Mountain Holidays. We chose Rocky Mountain Holidays because of their agent. All the additions, deletions and other changes we wanted to make to our trip were handled easily. He always responds immediately to phone calls and emails. He usually answers when you call. Whenever problems arose, he quickly addressed them. For example, Covid caused our trip to have to be rescheduled from 2020 to 2021 and again from 2021 to 2022. Also, during our trip a forest fire cut off power to Jasper Alberta where we were scheduled to go. He dealt with all these issues quickly and expertly. He really fights for his clients to get the best of everything for the most affordable price. He was able to get us upgrades or bonus items at some of our accommodations and events. Best of all, he has a great personality and sense of humor that makes all your contacts with him a true pleasure.

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“Thank you”

★★★★★

written by Shueyun on 30/08/2022

My son and I took this trip to celebrate my 70th and 35th birthdays. We had the best time in our life so far. Our agent planed the trip for us. He is a wonderful guy, every thoughtful, every knowledgeable and very sweet! I love Canada! So beautiful! I will recommend him to all my friends and I plan to take more trips in Canada and I’m 100% sure I will call him again!

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“Rocky Mountain Holidays ”

★★★★★

written by on 05/07/2022

I would like to recommend Rocky Mountain Holidays. Professional throughout, even through the very difficult 2 years of Covid lockdowns etc. They kept in touch and didn’t let us down. They kept to as much of our itinerary as possible, although some things had to be cancelled due to Covid. The tours that formed part of our trips were well worth doing, Banff and Jasper National Parks. Topped off with the Rocky Mountaineer. Absolutely wonderful. Many thanks.

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“Superbly Organised trip”

★★★★★

written by NametadR on 04/07/2022

He provided the best service ever from the first day of contact to the final day of our journey. All our requests were met and exceeded to provide a truly memorable trip from Calgary to Vancouver Island via the Rocky Mountaineer. Only wish we could have stayed longer.

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“Great trip”

★★★★★

written by Hovl on 25/06/2022

Great trip - he immensely helped us in our plans, he was easy to contact and ready with answers to all of our questions. He helped us to feel at ease about traveling to Canada and all of his suggestions made our trip run smoothly.

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“EXCELLENT SERVICE”

★★★★★

written by SteveDobson on 23/06/2022

The service and commitment from Rocky Mountain Holidays was second to none. Friendly, helpful and always keen to answer any queries. The holiday was postponed due to Covid shutdown but rebooking was handled seamlessly. Cannot recommend highly enough.

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“Rocky Mountain Holidays”

★★★★★

written by GingerC on 30/05/2022

We learned of Rocky Mountain Holidays from watching a YouTube video a previous traveler had done. We contacted him and from that initial moment until we arrived home from our trip he was like having our own private concierge. He was of great assistance in planning our whole itinerary, making suggestions of what to do, what to avoid, what weather to expect, and how to make the very most of our dream trip. He listens attentively, is very responsive by email, phone, and text, and is cheerful & positive. The 2-day train excursion did not disappoint & there was breathtaking scenery, superb staff, and delicious & ample food & drinks. All hotels for our 9-day trip were very high end and gorgeous. The coach (bus) tours on many of the days hit all the highlights of the areas of Banff, Lake Louise and surrounding areas and we saw lots of wildlife (even the rare white grizzly). The trip was well structured with just the right amount of some free time as well. All in all, if this kind of a trip is on your bucket list, we HIGHLY recommend Rocky Mountain Holidays.

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Asked by JulzPater on 20th July 2017 Report this content
Is Rocky Mountain Holidays the trading name for Rocky-peak Holidays Pty?

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Answers (1)
Report this content rockypeak Written on: 09/11/2017
Hello, Yes, this company also does business as ROCKY MOUNTAIN HOLIDAYS. Thanks!
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