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Written on: 29/04/2014 by Robbys75 (1 review written)
I wanted to use them because having checked out the competition, they were offering the best price for my old phone. After filling in the form on the website, I got a pop up window assuring me that they had dispatched the Freepost envelope and a confirmation email was on its way. Nothing arrived. After a week or so, I tried emailing them - No reply After another week I started from scratch and filled in the webform again - Once again I was assured a Freepost envelope and an email were… Read Full Review
Written on: 15/09/2011
Sent my phone, as with the other reviews, i sent my phone because the website looked quite reputable. DO NOT FALL FOR IT! READ THE OTHER REVIEWS! I have reported this to consumer direct 08454 04 05 06. If you have sent them your phone, and they have not paid you, i suggest you do the same… Read Full Review
Written on: 06/08/2011 by nigel99 (1 review written)
I sent off my Iphone for a promised £210 by special delivery on 11th June and am still waiting for money. The site still states that they have not received the phone. Phone Buyer have no phone number to chase and do not reply to any e-mail. Royal Mail have investigated and have a Mr D White collecting it on CCTV and have sent me a copy of his signature!! Royal Mail state they have a large number of cases involving the same person - but as they (Royal Mail) have completed delivery, it is… Read Full Review
Written on: 07/07/2011
DO NOT TOUCH THEM WITH A BARGEPOLE!!! Sent phones off 6 weeks ago - desperately need the money to cover some funeral expenses and I have not heard a word from them. £375 they claim my phones were worth - sent recorded delivery and 6 emails later still nothing. I wish I knew what to do next....they are robbing B*****rds… Read Full Review
Written on: 19/05/2011
I sent of a brand new Iphone 4 unwanted upgrade. They offered 375..promised to get in touch as soon as it arrived..which it did special delivery! they did not get in touch!! They now have my phone, have not contacted me and I have no money! I am gutted as a single mum of 3. They are nothing but theives, who avoid contact at all costs....Dont send your phone! Wish i'd looked here first. silly me. How do they get away with it?… Read Full Review
Written on: 18/05/2011
I too am still waiting for my money now 4 wks later and nothing I have emailed everyday and not even had a reply .... My advise is to steer well clear they are idiots who steal phones… Read Full Review
Written on: 12/05/2011
We have also had a bad experience - we are still waiting for payment of £93 nearly 2 months after sending the phone. We have provided them with 2 sets of account details as they said our banks (Barclays and First Direct) weren't accepting the BACs payments and now they say they will send a cheque.
We have had to chase for info at every stage and I don't believe a cheque will be sent.
If you have issues with this company, report them to Trading Standards - I've done this today and they advise… Read Full Review
Written on: 28/04/2011
THESE PEOPLE ARE S**T! DO NOT USE THEM! STAY AWAY!!! THEY DON'T KNOW WHAT THEY ARE DOING!!!! Time wasters! I sent off my phone to them and they messed me around for months. They quoted me 110 pounds and once they got the phone they said they will only give me 75 pounds. There was nothing wrong with the phone. It was brand new and they couldn't give a me reason why they put the price down. I told them to send my phone back. For months they said they would send it back. I got fed up and told them… Read Full Review
Written on: 08/04/2011
Same as everyone else I'm afraid. 2 phones sent to them and they claim not to have received them. The same day I sent 2 phones to doughdough and received £60 within 48 hours… Read Full Review
Written on: 06/04/2011
an aboloute rip off they dont communicate as soon as theyve recieved the phone im now sending a leeter to the judge in the sunday mail… Read Full Review
Written on: 03/10/2010
Despite having proof of postage, they have never paid and have not responded to emails. Please beware of this unscrupulous provider- the reviews are there for a reason!!! And if anyone has any idea of how to get your money back- let me know!!!! Very simply wish I'd read the reports before I sent my phone off- they offer higher prices and are quick to send you the postage paid bag, but that's the last you'll hear of them!… Read Full Review
Written on: 28/04/2010 by illycafe (1 review written)
Good service, kept in touch via email all the way. Best price, freepost service, my new phone was not listed but emailed with request for price which was received day or sao later. Traded that in too as it was new and nobody else seemed to offer different price for new, boxed handset. There is no phone number but emails update you with progress then payment arrived in my account after five days or so. No problems. However if you like to speak on the phone then its not for you as they are online… Read Full Review
Written on: 26/04/2010
I have just used mobilephonebuyer.net and thought they were great. I sent my phone off using a jiffy bag they sent me with the address already printed onto the jiffy bag so all I had to do was put the phone into the bag with the paperwork. The next day I receive an email informing me that they had received the phone and two days after that money was in my account. That is what I call service!! I have found another 4 phones in the house that are not being used which is going to make me… Read Full Review
Written on: 22/03/2010
Sent a batch of our old company phones in Dec 2009.
No money has ever been received and to make matters worse a phone chip was left in one of the phones (a silly mistake on our behalf.
Now we have a phone bill of over £1,000!!!!!!!
… Read Full Review
Written on: 16/03/2010
SCAM!! They appear to be legit and even went as far as confirming receipt of the phones, but NO PAYMENT ever came through, and now they will not reply to emails.
There is NO CONTACT NUMBER on the site, so there's no way to get hold of anyone to get an explanation. I will be reporting them.
… Read Full Review
Written on: 16/03/2010
complete rip off £35 stole, all confirmed that its working and they dont pay there is no registered business address or contact numbers.
ive reported them too the Financial Ombudsman & Watch dog
… Read Full Review
Written on: 08/03/2010
as with so many other people, ive also been ripped off. this site is to be avoided at all costs - con artists. everything goes fine until payment is due then nothing, no answers to email & no phone number. hopefully can get this site reported & closed down… Read Full Review
Written on: 26/02/2010
i am still waiting for payment from this company since nov 2009 of 15.00 they do not respond to emails and to wait for 3 mths for payment isnt within the 7 days as promised on the website people need to use this company with precaution and if you have sent phones to them be prepared to be ripped of by not recieving the cash… Read Full Review
Written on: 22/02/2010 by watchdogviewer (1 review written)
Sent off in Jan - received by them 06/01/2010 and states ok on their website - nearly new so condition was pristine!
No contact phone on their site
Sent 4 emails and submitted a form on their site but no answer as yet
NOw emailed firstname.lastname@example.org as per an earlier review but will see what happens
Bad feeling about this company - why do they not communicate unless they are just pulling scams? - recommended on moneysavingexpert.com site as well...
Looks like watchdog need to… Read Full Review
As rated by our community of reviewers
" IPhone 6 " Read More
" Very satisfied once my payment to the bank went through " Read More
" Poor service " Read More
" DO NOT USE " Read More
" Excellent Service " Read More