Mobile Phone Buyer Reviews - www.mobilephonebuyer.net

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★★☆☆☆
1.7 / 5
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Latest Reviews

★☆☆☆☆

“Couldn't even be bothered to send the envelope”

Written on: 29/04/2014 by Robbys75 (1 review written)

I wanted to use them because having checked out the competition, they were offering the best price for my old phone. After filling in the form on the website, I got a pop up window assuring me that they had dispatched the Freepost envelope and a confirmation email was on its way. Nothing arrived. After a week or so, I tried emailing them - No reply After another week I started from scratch and filled in the webform again - Once again I was assured a Freepost envelope and an email were… Read Full Review

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★☆☆☆☆

“DO NOT SEND THEM YOUR PHONE!!!!”

Written on: 15/09/2011

Sent my phone, as with the other reviews, i sent my phone because the website looked quite reputable. DO NOT FALL FOR IT! READ THE OTHER REVIEWS! I have reported this to consumer direct 08454 04 05 06. If you have sent them your phone, and they have not paid you, i suggest you do the same… Read Full Review

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Mere49's Comment

Written on: 03/10/2011

Consumer direct fraud investigation have asked anyone who have had problems with thephonebuyer.com or mobilephonebuyer.net please call them on 0300 123 2040

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Mere49's Comment

Written on: 24/10/2011

Also known as www.mobilephonexchange.co.uk. And www.thephonebuyer.com

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★☆☆☆☆

“Mobile Phone Buyer SCAM”

Written on: 06/08/2011 by nigel99 (1 review written)

I sent off my Iphone for a promised £210 by special delivery on 11th June and am still waiting for money. The site still states that they have not received the phone. Phone Buyer have no phone number to chase and do not reply to any e-mail. Royal Mail have investigated and have a Mr D White collecting it on CCTV and have sent me a copy of his signature!! Royal Mail state they have a large number of cases involving the same person - but as they (Royal Mail) have completed delivery, it is… Read Full Review

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Guest's Response to nigel99's Review

Written on: 02/10/2011

I sent a phone to thephonebuyer.com who are the same people as mobilephonebuyer.net These people will take your phone and not pay. I traced the website to a person called [name removed]. I have informed the police and trading standards as they ignore all emails and will not pay.

My phone was collected by a [name removed] and Royal Mail have told me they have been inundated with complaints about this company. Royal Mail say that all post is directed to a private address and think that it's an individual and not a company ripping people off. I have reported to trading standards.

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★☆☆☆☆

“Biggest Scam”

Written on: 07/07/2011

DO NOT TOUCH THEM WITH A BARGEPOLE!!! Sent phones off 6 weeks ago - desperately need the money to cover some funeral expenses and I have not heard a word from them. £375 they claim my phones were worth - sent recorded delivery and 6 emails later still nothing. I wish I knew what to do next....they are robbing B*****rds… Read Full Review

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★☆☆☆☆

“I sent of a brand new Iphone 4 unwanted upgrade. They...”

Written on: 19/05/2011

I sent of a brand new Iphone 4 unwanted upgrade. They offered 375..promised to get in touch as soon as it arrived..which it did special delivery! they did not get in touch!! They now have my phone, have not contacted me and I have no money! I am gutted as a single mum of 3. They are nothing but theives, who avoid contact at all costs....Dont send your phone! Wish i'd looked here first. silly me. How do they get away with it?… Read Full Review

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★☆☆☆☆

“I too am still waiting for my money now 4 wks later...”

Written on: 18/05/2011

I too am still waiting for my money now 4 wks later and nothing I have emailed everyday and not even had a reply .... My advise is to steer well clear they are idiots who steal phones… Read Full Review

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★☆☆☆☆

“We have also had a bad experience - we are still...”

Written on: 12/05/2011

We have also had a bad experience - we are still waiting for payment of £93 nearly 2 months after sending the phone. We have provided them with 2 sets of account details as they said our banks (Barclays and First Direct) weren't accepting the BACs payments and now they say they will send a cheque.
We have had to chase for info at every stage and I don't believe a cheque will be sent.
If you have issues with this company, report them to Trading Standards - I've done this today and they advise… Read Full Review

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★☆☆☆☆

“THESE PEOPLE ARE S**T! DO NOT USE THEM! STAY AWAY!!!...”

Written on: 28/04/2011

THESE PEOPLE ARE S**T! DO NOT USE THEM! STAY AWAY!!! THEY DON'T KNOW WHAT THEY ARE DOING!!!! Time wasters! I sent off my phone to them and they messed me around for months. They quoted me 110 pounds and once they got the phone they said they will only give me 75 pounds. There was nothing wrong with the phone. It was brand new and they couldn't give a me reason why they put the price down. I told them to send my phone back. For months they said they would send it back. I got fed up and told them… Read Full Review

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★☆☆☆☆

“Same as everyone else I'm afraid. 2 phones sent to...”

Written on: 08/04/2011

Same as everyone else I'm afraid. 2 phones sent to them and they claim not to have received them. The same day I sent 2 phones to doughdough and received £60 within 48 hours… Read Full Review

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★☆☆☆☆

“an aboloute rip off they dont communicate as soon as...”

Written on: 06/04/2011

an aboloute rip off they dont communicate as soon as theyve recieved the phone im now sending a leeter to the judge in the sunday mail… Read Full Review

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★☆☆☆☆

“Despite having proof of postage, they have never paid...”

Written on: 03/10/2010

Despite having proof of postage, they have never paid and have not responded to emails. Please beware of this unscrupulous provider- the reviews are there for a reason!!! And if anyone has any idea of how to get your money back- let me know!!!! Very simply wish I'd read the reports before I sent my phone off- they offer higher prices and are quick to send you the postage paid bag, but that's the last you'll hear of them!… Read Full Review

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★★★★★

“Good service, kept in touch via email all the way....”

Written on: 28/04/2010 by illycafe (1 review written)

Good service, kept in touch via email all the way. Best price, freepost service, my new phone was not listed but emailed with request for price which was received day or sao later. Traded that in too as it was new and nobody else seemed to offer different price for new, boxed handset. There is no phone number but emails update you with progress then payment arrived in my account after five days or so. No problems. However if you like to speak on the phone then its not for you as they are online… Read Full Review

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★★★★★

“I have just used mobilephonebuyer.net and thought they...”

Written on: 26/04/2010

I have just used mobilephonebuyer.net and thought they were great. I sent my phone off using a jiffy bag they sent me with the address already printed onto the jiffy bag so all I had to do was put the phone into the bag with the paperwork. The next day I receive an email informing me that they had received the phone and two days after that money was in my account. That is what I call service!! I have found another 4 phones in the house that are not being used which is going to make me… Read Full Review

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★☆☆☆☆

“Sent a batch of our old company phones in Dec 2009. ”

Written on: 22/03/2010

Sent a batch of our old company phones in Dec 2009.
No money has ever been received and to make matters worse a phone chip was left in one of the phones (a silly mistake on our behalf.
Now we have a phone bill of over £1,000!!!!!!!
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★☆☆☆☆

“SCAM!! They appear to be legit and even went as far as...”

Written on: 16/03/2010

SCAM!! They appear to be legit and even went as far as confirming receipt of the phones, but NO PAYMENT ever came through, and now they will not reply to emails.

There is NO CONTACT NUMBER on the site, so there's no way to get hold of anyone to get an explanation. I will be reporting them.

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★☆☆☆☆

“complete rip off £35 stole, all confirmed that its...”

Written on: 16/03/2010

complete rip off £35 stole, all confirmed that its working and they dont pay there is no registered business address or contact numbers.

ive reported them too the Financial Ombudsman & Watch dog

regards
Lee Farish

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★☆☆☆☆

“as with so many other people, ive also been ripped...”

Written on: 08/03/2010

as with so many other people, ive also been ripped off. this site is to be avoided at all costs - con artists. everything goes fine until payment is due then nothing, no answers to email & no phone number. hopefully can get this site reported & closed down… Read Full Review

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★☆☆☆☆

“i am still waiting for payment from this company since...”

Written on: 26/02/2010

i am still waiting for payment from this company since nov 2009 of 15.00 they do not respond to emails and to wait for 3 mths for payment isnt within the 7 days as promised on the website people need to use this company with precaution and if you have sent phones to them be prepared to be ripped of by not recieving the cash… Read Full Review

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★☆☆☆☆

“Sent off in Jan - received by them 06/01/2010 and...”

Written on: 22/02/2010 by watchdogviewer (1 review written)

Sent off in Jan - received by them 06/01/2010 and states ok on their website - nearly new so condition was pristine!
No contact phone on their site
Sent 4 emails and submitted a form on their site but no answer as yet
NOw emailed karen@mobilephonebuyer.net as per an earlier review but will see what happens
Bad feeling about this company - why do they not communicate unless they are just pulling scams? - recommended on moneysavingexpert.com site as well...

Looks like watchdog need to… Read Full Review

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★★★★★

“A Fast service and great price for my 'phone ”

Written on: 17/02/2010

A Fast service and great price for my 'phone

will use again and recommend to all my friends and mates at work

Thank you… Read Full Review

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