Cash In My Phone - www.cashinmyfone.com Reviews
Latest Reviews
★☆☆☆☆
“MASSIVE SCAM!!!”
Written on: 25/09/2012
Found these dirt bags on a comparison site and in good faith, as they promised the most for my Nokia 3200, I packaged and posted my "old faithful" to them. About a week later I received a mail from them claiming the package had arrived but the phone was missing. Yeah, right! They probably resell the phones for a massive profit to some poor 3rd world country. DO NOT USE THEM!!!! (read more)
★☆☆☆☆
“Warning DO NOT USE”
Written on: 18/09/2012 by Handleyteen
I sent a Galaxy S11 in perfect condition fully boxed. Received email to say they were deducting 10% due to damaged. Tried to call to find out what the damage was and didn't get any responses. So decided to accept payment. This was 3 wks ago. Despite leaving many voice messages and emailing almost daily I have had no response by either email or phone. My last email was to say if they didn't respond within 48 hrs I'm going to take it to trading standards. Still nothing. I will be contacting... (read more)
★☆☆☆☆
“Seller beware! Not As Advertised”
Written on: 05/09/2012 by MrOmneo (1 review written)
My experience with cashininmyfone has been terrible. Having used a competitor in the past with no problems i was lured away by cashinmyfone's higher offer. I sent an HTC Desire handset to them via Special Delivery and despite them signing for it on a Friday, it wasn't until the following Wednesday that they emailed their acknowledgement. A few minutes later they emailed to state they were willing to offer 25% less due to 'damage' I emailed to enquire what the damage was as the handset... (read more)
★☆☆☆☆
“Do not Use!!!”
Written on: 05/09/2012
I sent my phone to this company after being quoted 25 pounds. once they received the phone they told me it was damaged and quoted me 21 pounds which I accepted. After not hearing from them for 2 and a half weeks, not receiving the money and reading these reviews I am really worried I will never see this money. Thank god it's not much but it still frustrating. I have emailed the company twice and rung once and left a voice mail. I will be reporting this company to the police for fraud if... (read more)
★☆☆☆☆
“Con do not use”
Written on: 24/07/2012 by stretfordendmanc (1 review written)
Sent my Samsung Galaxy Ace 6th July it was A1 condition no marks or scratches perfect working order 6 months old, they offered £71 best on the net, 5 days later they replied it was damaged and should read the small print they deducted 10% new price £63.90 told them to stick it as it was not damaged and if it was they had done it, asked them to return the phone inc original box 3 days later they revised the offer to £68.00 final offer, I accepted this, on the 19th they replied that my... (read more)
★☆☆☆☆
“CONS”
Written on: 05/07/2012 by debi1468
i sent my phones to cash my phone they stated that my new Iphone 4s had bad wear and tear and discounted it by over £75, they offered me £120 less for my Iphone 4 due to cracked back that costs £10 to replace. i told them to stick up their ####. Now they have voicemail and are not responding to my emails. i would not sell them anything ever. This company offer you best prices so you get suckered into sending them your phones then they offer you far less to take the phones from... (read more)
★☆☆☆☆
“no phone was sent ”
Written on: 03/07/2012
i sent my blackberry phone on saterday and i got an email saying that itam not there so i sent an email saying what do you mean its not there the charger for the phone is there and the box i got the phone is there i realy beg people do not send your phone with these CONERS THAT IS WHAT THEY ARE AND IM SHUTTING THEM DOWN . (read more)
★☆☆☆☆
“Avoid!!!!!!!!”
Written on: 24/10/2011
Sent in my iphone in good faith and have still not been paid out. Just spoke to company on phone and have been advised it will be up to another 2 weeks before my payment is processed. I would not reccommend this company to anyone and advise anyone considering using them to avoid like the plague. Absolute con merchants. (read more)
★☆☆☆☆
“I sent the phone but cash payment takes 3 weeks to...”
Written on: 26/04/2011 by BALCH (1 review written)
I sent the phone but cash payment takes 3 weeks to pay,still waiting for money...
Never deal with this cowboy company .........
(read more)
★☆☆☆☆
“MY ADVISE WOULD BE DONT USE THIS COMPANY, SENT IN...”
Written on: 08/04/2011
MY ADVISE WOULD BE DONT USE THIS COMPANY, SENT IN PHONE AFTER 2 WEEKS THEY SAID IT ARRIVED BUT DUE TO 14 DAYS LAPSE DROPPED PRICE,EVEN THOUGH SENT FIRST CLASS AND PSOT STRIAGHT BACK, SIAD POSTAL PROBELM (THEY DO ALL THE TIME SEE OTHER REVIEWS) ASKED FOR PHONE BACK, REFUSED, STILL HAVENT GOT PHONE OR MONEY STAY WELL CLEAR. HAVE REPORT PHONE STOLEN AS THEY HAVE NICKED IT. (read more)
See next 10 reviews
Showing 1 - 10 of 38 Reviews
★☆☆☆☆
“Both me and my fiancee sent our iphones to these. ...”
Written on: 03/03/2011
Both me and my fiancee sent our iphones to these. Posted in the same letterbox at the exact same time in the freepost envelopes. Her's has been received but she hasn't had any money yet, mine says awaiting receipt and its been over 2 weeks. I'm starting to get really upset and anxious about this as the money I originally spent on the iphone was inherited from my late Grandad. I've sent 2 emails and got an auto reponse the first time and nothing the second time. Has anyone had any joy... (read more)
★☆☆☆☆
“Like many others, this company claimed that my old...”
Written on: 15/02/2011
Like many others, this company claimed that my old iPhone arrived with a cracked back even though it was sent off in excellent condition via Royal Mail special delivery. They offered me £20 less than they had originally.
No smoke without fire I'd say. Looking at the other reviews on here, you might think this was some kind of scam.
(read more)
★☆☆☆☆
“DO NOT USE THIS COMPANY TO RECYCLE YOUR MOBILE PHONE. ”
Written on: 09/02/2011
DO NOT USE THIS COMPANY TO RECYCLE YOUR MOBILE PHONE.
Cashinmyfone is the biggest scam going, if you don't send your phone recorded delivery and use the freepost envelope (because at the end of the day why wouldn't it arrive this way?!?!) you will not get your money. You will be told that your mobile phone has not been received and has been lost in the post. If you contact them by email you will receive a standard email back saying that they are experiencing postal delays in the Cheshire...
(read more)
★☆☆☆☆
“Having read these reviews, I have come to the...”
Written on: 09/02/2011
Having read these reviews, I have come to the conclusion that the majority of us have had a shocking experience with cashedinyourfone, sorry, I mean cashinyourfone ! Three weeks is totally unacceptable and blaming Royal Mail isn't good enough. I suspect the review dated 4th Feb 2011 may well be one written by themselves given the glowing comments. FINALLY received payment for my phone after lengthy discussions with them regarding ombudsmen and BBC Watchdog, avoid this company (read more)
★☆☆☆☆
“worried its been three weeks since phone sent heard...”
Written on: 09/02/2011
worried its been three weeks since phone sent heard nothing (read more)
★★★★☆
“I recently sent off a phone, as many of the reviewers...”
Written on: 04/02/2011
I recently sent off a phone, as many of the reviewers have done on this site, and heard nothing back from cashinmyfone. I then checked around and found other stories of a similar nature. I hadn't sent the phone recorded delivery, but sent as standard post in the packaging provided. I contacted the company after around 2 weeks and got a response from an advisor called Nicola. She was very professional and provided useful information. I provide Nicola my IMEI number to help track down the... (read more)
★☆☆☆☆
“I would not even rate this company, sent my phone off...”
Written on: 04/02/2011
I would not even rate this company, sent my phone off which was worth 85.00, sent it in bag provided seemed like a good decent company from their website.
After a week heard nothing and status still said awaiting receipt, sent a n email and I get this reply back with a load of excuses
'Thank you for your email
I have checked your account and the phone has not yet been received.
It normally takes 3-5 working days for a phone to be received and processed but Royal Mail were experiencing...
(read more)
★☆☆☆☆
“After sending my phone in the provided envelope I...”
Written on: 27/01/2011
After sending my phone in the provided envelope I expected
Some kind of proces to be happening. I regularly checked the status online
Whic has never changed from 'awaiting reciept'.
I decided to call them to which got a guy who could not of cares less when I questioned why they isn't received it, and cut me off saying the online status is where to check progress not on the phone umber provided on the websit, then abruptly hung up. Even if offered full moneyif they ever receive it I will...
(read more)
★☆☆☆☆
“I posted my phone 8 days ago using their own labelled...”
Written on: 21/01/2011
I posted my phone 8 days ago using their own labelled bag, and free postage. I did consider sending it recorded delivery but then again, why wouldnt it get there?? I was quoted £78 for a phone, that they are now saying they have never recieved... Theres a surprise ! Regrettably, i didnt research the company first, but i wish i had now! No phone, no payment, and no proof they have got it and made a tidy profit on the back of someone thinking they may be honest.. Steer WELL clear. They may... (read more)
★★★★★
“After having read the reviews on this site I was...”
Written on: 10/01/2011
After having read the reviews on this site I was worried about using Cashinmyphone. I got a quote from them them that was slightly higher than the quote from Envirophone who are the same people. I was given a quote of £81 for my two year ol Nokia 5800. I sent in the phone and made sure I wrapped it properly as in was in very good condition and didn't want to hear they had received it with any 'marks'. The phone was received 2 days later with the payment actioned 2 days after that. Haven't... (read more)
See next 10 reviews
Showing 11 - 20 of 38 Reviews
★★★★☆
“I sent my Nokia N79 in to Cashinmyphone 2 days ago....”
Written on: 12/11/2010
I sent my Nokia N79 in to Cashinmyphone 2 days ago. They've actually been very good, they've been very quick at responding. One slight downer on the whole process was that I was first offered £94.50 then after testing which a warning to you all, they are VERY pedantic! there was a tiny! and i mean tiny chip on the corner of one of the buttons which they classed as faulty, which was irratating. but the offer only went down to £66.13 which isn't the end of the world as its a 3 year old handset... (read more)
★☆☆☆☆
“Dont go to this website i got a phone last month but i...”
Written on: 26/10/2010 by jemmaXx (3 reviews written)
Dont go to this website i got a phone last month but i was getting a new one becuse i didnt like it so anyway i asked how much my phone would be and they said £25 when it was origanoly worth £250 but i done it anyway and i posted my phone of and i didnt get my money at all! i dont trust this site at all and nor should you. (read more)
★☆☆☆☆
“I havent yet used them but it was the fact that when...”
Written on: 23/08/2010
I havent yet used them but it was the fact that when you enter you bank account details the website is not encrypted
DO NOT USE UNLESS YOU WANT TO LET SOMEONE CREATE YOUR IDENTITY
(read more)
★☆☆☆☆
“As with most of the recent reviews was offered £196.00...”
Written on: 09/07/2010
As with most of the recent reviews was offered £196.00 only to get an email 2 days after phone sent to be told it is damaged and would offer £88.00.
Can only assume that they hope that some people will accept and the will do very nicely from it.
Bunch of con artists, should become MP's
(read more)
★☆☆☆☆
“Be very careful if you are considering this route! I...”
Written on: 06/07/2010
Be very careful if you are considering this route! I have just had my £197 bid for my iPhone 3G 16gb reduced to just £88 because of a tiny crack in the case. They must have put the phone under a microscope to find it as it was otherwise immaculate. I refused the offer and am having the phone returned.
I emailed them to complain and stated this was a common iPhone wear point, but they were very blas saying it was damage and is worth less to them in this condition therefore their offer was...
(read more)
★☆☆☆☆
“Surprise Surprise...having bought an iPhone 4 I was...”
Written on: 05/07/2010
Surprise Surprise...having bought an iPhone 4 I was happy to be offered the £196 for my iPhone 3. I sent it in (perfect working order) and today was told that it had a "cracked back" and was offered £88. I have now requested my phone back and it had better arrive back in the same condition it left me in otherwise I will pursue this matter to the full length.
Not happy and seems a suspicious pattern of iPhone's in the same day!!!
(read more)
★☆☆☆☆
“Same as many people have already said. They were the...”
Written on: 05/07/2010
Same as many people have already said. They were the top value for the iphone 3g I wanted to recycle. Sent it off in near perfect condition. Email from them saying it had a "slight crack / chip" and offered me £130 for it. I have asked them for photographic evidence. I will be very very surprised if I get any.
Cowboys. Avoid.
(read more)
★☆☆☆☆
“Just like the two reviews below... ”
Written on: 05/07/2010
Just like the two reviews below...
Sold an iPhone 3G 16GB for £196.79 (supposedly).
Sent it off special delivery as directed (cost £5.50)
They acknowledged receipt one day after it was delivered to them and promptly offered £88.55 instead as it had a crack on the back.
To be fair the phone did have a small (invisible) crack on the back, but that's a massive reduction in price!
Avoid like the plague is my advice. They say it will take up to 14 days to return the phone once you reject their...
(read more)
★☆☆☆☆
“Same experience as the reviewer below. Sent in a V....”
Written on: 05/07/2010
Same experience as the reviewer below. Sent in a V. Good condition iPhone 3G for a supposed £196 that also became £88 because of a 'crack' on the back. Never Again! It'd better be returned in perfect condition as I've now a queue of buyers! (read more)
★☆☆☆☆
“Con merchants, quoted £196 for my iPhone then...”
Written on: 02/07/2010
Con merchants, quoted £196 for my iPhone then received it and said that it was cracked and offered me £88.00. Avoid like the plague. (read more)
See next 10 reviews
Showing 21 - 30 of 38 Reviews
★★★★★
“I cannot fault the service from cashinmyfone. At first...”
Written on: 24/06/2010
I cannot fault the service from cashinmyfone. At first I was skeptical because it did seem too good to be true. They offered £75 for my original N95 and having had the phone 2 and a half years and it being a bit battered I didn't think I would get top whack. Especially after reading a few reviews similar to those on this website.
I recieved the freepost envelope within a couple of days and to be safe I sent it recorded which only cost me an extra 74p. I had confirmation of reciept 3 days...
(read more)
★☆☆☆☆
“they quote highest prices and then reduce the price....”
Written on: 11/06/2010
they quote highest prices and then reduce the price. most of the the time the fault they describe not really a fault at all but to reduce the price they do this. i am sure they are still making money as some people will be accepting there reduced offers. i would not recommend or use them at all. they are crooks. (read more)
★☆☆☆☆
“An absolute disgrace to all the phone recyclers out...”
Written on: 14/05/2010
An absolute disgrace to all the phone recyclers out there.DO NOT USE THESE COWBOYS..Sent my perfectly working and undamaged nokia 6210 navigator to them as it was the best price at the time £69:98, ten days later was told it had a damaged lens cover and was offered £49:01,i phoned and had it returned. On receiving the phone i was disgusted to see that a deliberate act of vandalism had recked the back of my phone, this could not have happened in the post as the damage would of needed a small... (read more)
★★★★★
“Very reliable service, i could check progress online...”
Written on: 12/05/2010
Very reliable service, i could check progress online was very helpfull and full amount was recieved! very happy ! :) (read more)
★★★★★
“I received the envelope from Cashinmyfone.com to post...”
Written on: 07/05/2010 by beefcat (1 review written)
I received the envelope from Cashinmyfone.com to post my phone quickly after applying online. I then sent the phone off and waited a few days. After a couple of days I hadn't received an email about the phone being received so I happened to search for reviews and came across this site and a few others. These made me a little wary of the company and I then had thoughts of not receiving the money I had been promised as there seems to be a lot of horror stories. I decided just to wait and a few... (read more)
★☆☆☆☆
“offered £91 for my nokia n95, then told me it had a...”
Written on: 23/03/2010
offered £91 for my nokia n95, then told me it had a lcd fault offered me £21.35,i phoned them to tell them there was not a lcd fault when i posted it, said they would retest my phone,two weeks later got in touch and offered me £61.95 as there was a mark/chip on the phone,phoned to see why this was not seen on first inspection and what had happend to the lcd fault,she could not explain and said the would send my phone back to me took two weeks to return it,later sold it to mopay for £88 with... (read more)
★☆☆☆☆
“I got quoted £135 for selling my 3 month old Nokia N86...”
Written on: 19/03/2010
I got quoted £135 for selling my 3 month old Nokia N86 MP. I sent it recorded delivery to be safe and they tested it straight away. They offered £40 based on 'an LCD fault', which, on researching, seems to be a problem with the screen. The phone was 3 months old, in perfect condition and no problem with the screen. It was packaged in three (!) bubble wrap envelopes (not just the one they send you), so did not get damaged in transit. I have rejected the offer and they are sending it... (read more)
★☆☆☆☆
“Bid you top dollar and then bid u lower once they av...”
Written on: 15/03/2010
Bid you top dollar and then bid u lower once they av ur phone, I mean what is a damaged chassis? Will not use again or recommend! (read more)
Barrybushnall's Comment
Written on: 18/03/2010
because a damaged chasis is the core plastic of the phone, so not any of the covers just the main phone
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Sooverit's Response to MrOmneo's Review
Written on: 09/09/2012
I was just doing a bit of research into cash my phone when I came across this post. My sister had recently sent her old phone to cash my phone and came across similar problems, reductions on the inital offer price, lengthy delays for responses and unable to speak to an actual person rather than voicemail. In the end she did accept the new lower offer price and after weeks of waiting a cheque finally arrived in the post on Friday 6/9/12. She took the cheque to the bank that same day only to be told by the bank staff that the cheque was a FAKE! I couldn't believe it when she told me! Something needs to be done about them so the poor ppl who have been ripped off can be reimbursed but in the mean time people beware, DO NOT USE CASH MY FONE!!!!