Mopay Reviews - www.mopay.co.uk

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★★☆☆☆
1.5 / 5
16% of users recommend this
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Latest Reviews

★★★★★

“Bien, mais il n'y a pas la possibilité de mettre en...”

Written on: 10/01/2014

Bien, mais il n'y a pas la possibilité de mettre en français… Read Full Review

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★☆☆☆☆

“ORGANISED THEIVES”

Written on: 19/03/2013

DANGER, DO NOT USE. What a load of s***t this site is. Claimed my keypad was damaged but believe me it wasn't, it wouldn't of got damaged in transit because it was a flip phone one. Just a bunch of lying theives. DANGER,DANGER,DANGER. YOU HAVE BEEN WARNED… Read Full Review

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★☆☆☆☆

“Absolutely terrible service.”

Written on: 23/08/2011

Downgraded my Nokia 6220 and said the keys 3 6 and 9 werent working!!! WHAT A JOKE! I was using the phone before I sent it off to them. Three months it took me to get a measly tenner. AVOID AVOID AVOOIIIIIIIIID!!!… Read Full Review

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★☆☆☆☆

“Beware this company”

Written on: 01/06/2011

Never answer their phone, says the system is down and took six weeks to pay up. Their web site said handset not arrived till the day I received the cheque. Will never use them again… Read Full Review

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★☆☆☆☆

“Absolutely terrible company. Doesn't reply to emails,...”

Written on: 20/05/2011

Absolutely terrible company. Doesn't reply to emails, they didn't get in touch after I sent off my iPod for recycling, despite me calling them up and sending multiple emails in the following 5 weeks; I'm still waiting for a payment, but can't help but get the feeling they've ripped me, like so many others, off.

Please please do not use this company, they deserve to go out of business.

Highly recommend fonebank.com as a trustworthy and efficient alternative. Have recycled 4 phones with them… Read Full Review

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Guest's Comment

Written on: 01/06/2011

Wish I had read this before I sent my mobiles to mopay . I sent 2, over 3 weeks ago, and I only sent them because I just had a baby and I want to buy a pram. I've emailed them numerous times and I always get the answerphone when I call them. I doubt I'm going to get my phones back or the £70 they owe me.

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★☆☆☆☆

“It took me a month to get my money .Only after phoning...”

Written on: 11/05/2011

It took me a month to get my money .Only after phoning Trading standards and writing a "Breach of Contract" letter .I urge everyone waiting for money to do the same !! . I would not give them any stars but are mandatory for this review. I will look for a more reputable company next time and not one offering the best deal .which in this case clearly was not !… Read Full Review

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★☆☆☆☆

“2 months they have had my phone and ive still had no...”

Written on: 09/05/2011

2 months they have had my phone and ive still had no payment everytime i ring them i get told are systems are down DO NOT USE complete ????????… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY. I sent 2 x HTC HD2 phones to...”

Written on: 02/05/2011

DO NOT USE THIS COMPANY. I sent 2 x HTC HD2 phones to the value of £260 on the 14th April have had no payment and no reply to my numerous e mails and telephone messages. Now most of the phone recycling comparison sites have suspended them from their websites due to non payment… Read Full Review

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★☆☆☆☆

“DON'T USE THIS, I SENT MY PHONE TO THEM, MY MOBILE IS...”

Written on: 22/04/2011

DON'T USE THIS, I SENT MY PHONE TO THEM, MY MOBILE IS WORTH 61POUNDS。 WHEN THEY RECEIVE IT THEY SAID THERE'S A BUTTONS MISSING。 AND VALUE MY PHONE 17.5 POUNDS。 I REQUEST TO SEND ME BACK THE MOBILE。 THEY SAID THEY WILL NOT SEND BACK THE MOBILE AND IT MENTION IN THEIR POLICY。。。。… Read Full Review

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★☆☆☆☆

“Don't use MOPAY! I sent my phone to them in the...”

Written on: 21/04/2011

Don't use MOPAY! I sent my phone to them in the free-post envelope provided but seeing how flimsy it was, I carefully wrapped the phone in tissue so it would arrive safe. However I received an email saying the screen was damaged on arrival so I wouldn't be receiving my cheque. Despite several heated email exchanges, they refused to pay. I cannot believe the phone was damaged as it was so carefully wrapped. I have since requested that my property be returned to me as them keeping it would amount… Read Full Review

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★☆☆☆☆

“They did not receive my...”

Written on: 17/02/2011

They did not receive my mobile????????????!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Said had not received mobile phone though 2 days later...”

Written on: 17/02/2011 by royboybuster (1 review written)

Said had not received mobile phone though 2 days later revalued to a quarter of its valuation. In the post same day voucher arrived. It was all fishy as the voucher had been sent on the day they say it hadn't been received. Won't return phone which was in perfect condition not a mark on it. Response was claim from Royal mail. Don't use this company as they are a load of frauds.
I used love to recycle before, wish I had used them this time.
Beware do not use this company… Read Full Review

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★☆☆☆☆

“Sent a perfectly good lg crystl off, received an email...”

Written on: 27/01/2011 by petemorley (2 reviews written)

Sent a perfectly good lg crystl off, received an email to say the the screen was cracked an instead of £50 the phone was now worth £0. What a rip off.only used them because their valuation was higher then everyone elses. never again… Read Full Review

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★☆☆☆☆

“Advice!!! Never Use This Company...recieved numerous...”

Written on: 26/01/2011

Advice!!! Never Use This Company...recieved numerous emails saying my payment is on its way after I kept chasing them up...STILL no payment...worst company ever!!… Read Full Review

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★☆☆☆☆

“I will never deal with this company again. Despite...”

Written on: 20/01/2011

I will never deal with this company again. Despite sending in a phone which I know to be pristine (as I never actually used it!) and them acknowledging that it was in full working order, they "revalued" it on receipt to nearly half of their initial offer!! Getting the phone back is going to be interesting now!! Very dissatisfied!!… Read Full Review

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★★★★☆

“For a change a favourable review for this company. I...”

Written on: 17/01/2011

For a change a favourable review for this company. I started the process of recycling three mobile phones on 18 December and have received, on 17 January, a deposit into my bank account for more than I was expecting. Two of the phones were apparently not worth anything and the third only £7, but I have been paid £10. This is despite the fact I did not send the phones within the stated 14 days and all the problems with post over the Christmas and New Year period… Read Full Review

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★☆☆☆☆

“Customer service is poor . After tree weeks I've send...”

Written on: 17/01/2011 by realfas (1 review written)

Customer service is poor . After tree weeks I've send them gadgets I did't get reply from them till I sent email to find out what is going on. Ones they have confirmed what phone with them after two weeks I received money. During that time , they said two times :"Unfortunately due to a system error with our payment transfers , your payment was not issued until this morning." I would never ever waste my time with Money.com or Weeebuy.com(thay are the same)… Read Full Review

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★☆☆☆☆

“Absolute jokers. I get quoted £135 for my old iphone,...”

Written on: 11/01/2011

Absolute jokers. I get quoted £135 for my old iphone, then send it in and get an email telling me it's be revalued at $43 due to a crack on the back. There was never a crack in it, and when I called to get them to return the mobile they said it's not their policy and I could get a 'goodwill' payment of $95. This is still under the £135 quoted originally, these guys are ripoff merchants and have probably 'recycled' my iphone by replacing a back that isn't broken to sell for a massively inflated… Read Full Review

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★☆☆☆☆

“Sent in 4 good phones, 3 Nokia expencive phones and 1...”

Written on: 22/11/2010

Sent in 4 good phones, 3 Nokia expencive phones and 1 blackberry, as we had updated. all I get is still waiting for the phones to arrive. This is stealing actually, so why do you all let them get away with it? I will give a little more time and then my son who is a government solicitor will take this over because I am sick of people just taking the P.. I went with this company because it was recommended online but never again and will tell others not to use either!!… Read Full Review

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★★★★☆

“Guess I must be one of the lucky ones. Got a good...”

Written on: 09/11/2010

Guess I must be one of the lucky ones. Got a good price for an unwanted phone and quick, smooth transaction. They paid what they advertised and the cash was paid direct to bank account in a matter of days… Read Full Review

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