Mobile Phone Exchange www.mobilephonexchange.co.uk Reviews

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0.8 stars
Average rating for this product is: 0.8 out of 5

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Average Ratings for Mobile Phone Exchange www.mobilephonexchange.co.uk

  • Value for Money0.9 stars
  • Overall rating0.8 stars

 

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6 Reviews For Mobile Phone Exchange www.mobilephonexchange.co.uk

  • Guest 10th Dec 2009

    Reviewer rating: 1 stars


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    Claimed to have never received my phone. Poor to non-existent communication. Avoid at all costs.

  • Guest 24th Nov 2009

    Reviewer rating: 1 stars


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    Mobile Phone exchange are a companies whose actions would not be tolerated in any regulated industry. They quote a price around 1% higher than their competitors, then pay you far less than this after receiving your phone.
    I am struggling to get any communication with them after they stole £80 through undervaluation. I will pursue this until we get to small claims court - PLEASE SAVE YOURSELF THE TROUBLE and avoid them at all costs.
    I have had good experiences with mazumamobile and envirofo ...

  • Guest 16th Oct 2009

    Reviewer rating: 1 stars


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    I was quoted £80 by mobilephonexchange.co.uk, but when they received it they said its water damaged so we will only give you £20! It's only a few months old and I know there is NOTHING wrong with it and its never had water on it ever. So I queried it they said OK then we will give you £70. I said as you have tried to rip me off I don't want to do business with you now so send me the phone back. They are refusing as it's not in their policy to return any phones. It states in the ...

  • Guest 9th Oct 2009

    Reviewer rating: 1 stars


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    Quoted £20 for the phone then claimed it was damaged (which it wasn't) and only sent £5. Queried with them and they said someone would call back - never did. Managed to get another £7 out of them but would not recommend.

  • Guest 8th Oct 2009

    Reviewer rating: 1 stars


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    Although their website is nice and easy to use, if you do send them your phone, do not expect to receive anywhere near the amount that they have quoted in their initial evaluation. They will quote you much less and you will then have no re-course as they do not return phones to you.

    Avoid this bunch of liars and their awful customer services - I would advise trying cashinmyfone, Earthmobile or Mazuma mobile instead as an alternative.

  • pyrites Rank: Lance Corporal 24th Jun 2009

    Reviewer rating: 0 stars


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    mobile phone exchange claimed not to have received the phone even though it was delivered by a 'signed for' service - when this was pointed out they just refused to communicate with me anymore

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