Atlaschoice Reviews

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1 Review For Atlaschoice

  • ecbu Rank: Lance Corporal 22nd May 2009

    Reviewer rating: 0 stars


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    Good Points: Their website is fast


    Bad Points: Very poor communication; staff are poorly informed; when they phoned with an alternative vehicle they could not tell us the exact size which was important as we were trying to get 4 adults and a toddler plus luggage to the resort. Failed to communicate serious problems with the booking in a clear way. Cancelled the booking even though it was clear I had attempted to remedy the problem online and then used that as the reason for cancelling even though the email had requested I do so.


    General comments: Atlaschoice were very unreliable, poor communication. Phoned about one issue but then left an unclear email which, in spite of me responding to resulted in the car being cancelled and our family being left without any car with less than 48 hours and a 16 month old baby to transport. The company cancelled my booking and then attempted to shift the blame to me.