Water Babies Baby Swimming Classes Reviews

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Water Babies Baby Swimming Classes

Latest Reviews

★☆☆☆☆

“Traumatic, disorganised and dirty facilities”

Written on: 13/04/2014 by 48Rees (1 review written)

I took my little boy to lessons with Waterbabies from when he was four months up until he was one-and-a-half, so I gave it a good got shot! But throughout it was traumatic. My little boy didn't enjoy the 'dunking' his head under the water and we were constantly reassured that we should persist. I wish I'd listened to my mummy instincts, because he developed a proper phobia which has taken months to restore his confidence. Virtually every week we had a different instructor which meant it was a… Read Full Review

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★★★☆☆

“Dirty Facilities”

Written on: 26/03/2014 by brSchneider59 (1 review written)

Firstly I can't fault the instructor or water babies as a company. Whenever I've spoken to them they are always pleasant and helpful. However, i can fault the facilities that we've been booked onto. The hotel swimming pool varies in temperature from week to week (fairly cold to very warm). My biggest issue is the hygiene standards. The pool isn't very clean, the pool edge is not very clean and the changing facilities are filthy. There are 8 babies per class and the changing room is tiny. They… Read Full Review

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★☆☆☆☆

“expensive and inflexible”

Written on: 12/03/2014 by ReneePatterson486 (1 review written)

Definitely save your money. They are expensive and inflexible. They asked us to reschedule a class because the pool was broken and we ended up in a cold water pool which upset our daughter so she got nothing out of it. Although we understood this change and made no complaint, when we later asked if we could join another class to make up one that we couldn't attend, they refused. Sure it was on their terms and conditions but for such an expensive company you'd expect a little more leniency… Read Full Review

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★★★★★

“We LOVE waterbabies!!”

Written on: 25/01/2014 by Kittykate84 (1 review written)

The experiences other people have had on this site couldn't be more different from ours. We started Waterbabies when my daughter was 7 weeks old after a recommendation from a family member. My daughter took to it immediately and has never once been upset in a class (she is now 11 months). Our instructor is fantastic and has a lovely bond with the children and we ALWAYS get our full 30 mins. I agree it is expensive but to us it is worth every penny! Amelia is super confident in the water and… Read Full Review

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★☆☆☆☆

“Do not waste your money with Water Babies!”

Written on: 08/01/2014 by emaema (1 review written)

We moved to Water Babies from Puddle Ducks as the latter doesn't run in Scotland, and we could not have been more disappointed! While our previous experience (1year) with PD has been great, Water Babies has been fairly horrible. Starting with the good points, they use very warm pools and usually teachers are friendly (although not all of them) and generally helpful. Bad points is organisation in all the features. Lots of activities during the sessions, but too frantic, even the singing the… Read Full Review

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★☆☆☆☆

“disgraceful organisation”

Written on: 29/12/2013

My eldest two children went to water babies when they were small, both were confident and happy in the water prior to starting sessions. Sadly it has taken four years to return my son's confidence. The people they employ are n ot trained to work with children they are just in it to make a quick buck. As far as I'm concerned the government needs to stop there franchises. Not to mention the peer pressure that surrounds them… Read Full Review

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★★★★★

“Great classes! ”

Written on: 26/11/2013

My little boy has started classes at 2 months old at waterbabies in Birmingham and absolutely loves it. Our classes have been small and the pool and changing areas have always been clean and toasty as they are held at a school for children with disabilities. The teachers were kind and informative and very gentle with my little boy,my boyfriend gets in with our son and its great to see them together. yes the classes maybe a bit pricey but it's worth it for my child being water confident if… Read Full Review

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★☆☆☆☆

“Has anyone else had a horrible experience with...”

Written on: 09/11/2013 by HairyMaclary (1 review written)

They locked the door to the pool on Monday before the lesson started (I arrived 3 mins before the class was due to begin) and it took 13 minutes for me to get the attention of the teacher (by hammering on the window) and for her to get another mother to unlock the door. By this time - 10 mins into a 30 min lesson - it would have been very upsetting for my baby (a nervous swimmer) to be expected to do scary exercises (like being pulled underwater and then let go) without the usual warm-up. So I… Read Full Review

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C1235's Response to HairyMaclary's Review

Written on: 09/12/2013

Could not agree more with your last paragraph.

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Wbnorthlondon's Response to HairyMaclary's Review

Written on: 08/01/2014

We were very sorry we were unable to reach agreement with this customer. We are unable to give refunds if people miss lessons as all courses have a set number of people in each class and you book for the 10 week term, as we offer a structured, progressive course.

Unfortunately the timings did not add up as there was someone on the door letting people in until after the class had started - another customer arrived 5 minutes late and had already joined the lesson when this lady started to knock on the window to get in. As soon as that happened she was let into the building, however then decided she had missed too much to take part and therefore missed the whole lesson.

I can assure anyone that our focus is definitely not on pushing the babies to go under water however it is important for babies to learn to overcome this fear in order to be safe and confident in the water. If anyone would like to come to view our lessons to see for yourselves then we are more than happy for you to do so.

Our teachers are by far the most highly qualified baby swimming instructors in the market place.

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★★★★☆

“Decent swimming lessons, a little bit expensive”

Written on: 05/11/2013 by s2ao (1 review written)

We started these lessons based on a friend's recommendation when my son was 6 months old and have stuck to it since. The lessons are quite expensive, and have progressively become busier (more kids), but every terms I think about cancelling and then my son has a breakthrough and starts enjoying it more and so I decide to stick to it for another term. There are a few issues with it, well, firstly it is a bit expensive, and the automatic booking thing is a bit annoying (but understandable)… Read Full Review

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★☆☆☆☆

“Expensive farce!”

Written on: 20/10/2013

Just like previous reviews, repetitive and far to expensive for what you get. Never managed to get much teaching time. No refunds. Photo shoot was an expensive farce. Kept waiting after warm up in pool so babies overstimulated and tearful. Then shove em under and snap any old picture. Want to come back for a re-shoot? "Sure that's another 45 quid please...........just after your money. … Read Full Review

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★☆☆☆☆

“No ethics ”

Written on: 19/10/2013

Whilst our instructor was fabulous, the administration were rude, unhelpful and only interested in finances. I made a complaint about the fact 5 classes were disrupted in a row by people having 'tasters' coming along, and we were told to leave the course!! Customer feedback is obviously not only not welcomed but will result in you being excluded. My son loved his lessons but now he can't go. I would never recommend them, there are so many family friendly franchises out there, waterbabies have a… Read Full Review

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★☆☆☆☆

“All they care about is money!”

Written on: 05/10/2013 by bolanlay (1 review written)

Waterbabies is completely useless.All they care about is the money they get from people.My son is registered with Waterbabies Charlton.He took ill at the beginining of a new term so i couldnt take him in for 3 lessons consecutively.I asked for a refund or a worse case scenario to be transferred to another term but they wouldnt accept this,saying its not a long term sickness.I mean cant you even be considerate?should he be almost passing away before you accept he wouldnt be able to continue?… Read Full Review

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★★☆☆☆

“Repetitive and setup a CPA on my card without approval”

Written on: 19/07/2013

Lessons 1 - 5 were good, informative and felt we were learning something while building confidence. Lessons 5 - 10 were repetitive and just seemed to be designed to fill time. Also, a payment was taken from my account without my authorisation, even though we said we would not be attending level 2. They tried to state that this was in the contract T&C's but we never received these. Eventually we got a refund, after some of my wife's personal comments were divulged by a very unhelpful woman to a… Read Full Review

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Janpucek78's Comment

Written on: 27/01/2014

We have same experience. They want 30 pounds admin fee.

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★☆☆☆☆

“Absolute shambles”

Written on: 02/07/2013

Despite being so excited about starting these classes with my little boy when he was 5 months old, waterbabies has ended up turning into a disaster on so many levels that I have finally given up hope, cancelling my place on the course. Although in the beginning I had lots of positive things to say about the classes and the whole experience this changed very rapidly and all went downhill at great speed. Firstly, they changed the venue at short notice due to problems with the hotel we were based… Read Full Review

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Ta.ll's Comment

Written on: 06/07/2013

can i please ask where your classes were, and what area..as im a little worried taking my LO as im not very strong in the water myself

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★☆☆☆☆

“repetitive. expensive. careless re photoshoot”

Written on: 19/05/2013 by gemsk1 (1 review written)

When you turn up you don't learn anything new. Repetetive you see. Too many in class so didn't get much teaching time. Expensive. Especially when child is I'll, no refunds :b Photo shoot was an expensive farce. Kept waiting after warm up in pool so babies overstimulated and tearful. Then shove em under and snap any old picture. Want to come back for a re-shoot? "Sure that's another 45 quid please, money, money money!!!! :)" … Read Full Review

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Millie1989's Response to gemsk1's Review

Written on: 05/06/2013

Hi, I am a mummy of three and had the complete opposite experience at the WB photo shoot this May! The experience was lovely ... the day wasn't rushed at all, they supplied us with nibbles and drinks whilst we waited to go into the pool. The photographer in the pool was so lovely including the person who put my little one under and it was treated like a "mini" lesson.

Once I got changed I was greeted by one of the lovely Water Babies staff who told me my photos were ready to view. there was no pressure to buy and it was nice to not have them sat on my shoulder whilst I flicked through them. The cost of the photos were pricey however compared to any other company who I have ordered photos from they were around the same... however i got to take my photos which i ordered digitally home the same day which in my opinion is amazing! I couldn't recommend it enough!

Keep up the good work Catherine and all the other staff at Wb Oxford!

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★★★★★

“Fantastic experience”

Written on: 22/04/2013

I have been swimming with water babies with both my daughter (now 3 1/2) and my son (now 22 months) since they were 3 months old. It has and still is a great experience to see how they develop in the pool whilst also teaching them some great safety skills for when they are older. The first few months can be quite daunting when Lear ing how to take your child underwater but you soon get used to it (as do they). At times lessons have been hard work when they struggle with the "water wabbles"… Read Full Review

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★★★★★

“Fun and great for mummy and lo confidence”

Written on: 22/04/2013 by Jmpdone (1 review written)

It's sad to see someone was disappointed by waterbabies when I have had 2 positive experiences. My little girl loves swimming, she had her off days when teething or suchlike but overall the lessons built both her and my confidence in the water together. I had fun with the other mummies and we built up an excellent support network through those tough stages in the first year. One of my mummy friends couldn't put her face in the water to start with but like her lo is now a waterbaby which is… Read Full Review

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★☆☆☆☆

“Disappointing and scary”

Written on: 16/04/2013

Initially I thought WB was a great company and really enjoyed the classes. However, very quickly the emphasis seemed to shift away from fun in the water and focused more and more on how many times you could submerge your child during a half hour class. Though my baby didn't cry when dunked she certainly didn't enjoy it and I just don't think it is as worthwhile as WB would have you believe. They try and pack too much into each class so you really don't have time to just enjoy it. The… Read Full Review

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★★★★★

“Water Babies Swimming Lessons are Fantastic!”

Written on: 08/04/2013 by IzzysMummy (1 review written)

I am sat here shocked reading through the previous reviews, as I have nothing but good things to say about Water Babies. My daughter and I started swimming with Water Babies when she was just four months old. I totally disagree with the review where somewhere said they just continually get you to 'dunk' your baby. The first time My daughter went under the water the instructor told us of the several different ways that the baby may react. My Daughter screamed the house down,as I expected, but… Read Full Review

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★★★★★

“Best class ever!”

Written on: 04/04/2013 by MrsSainz (1 review written)

I started going to waterbabies when my little girl was 8 weeks old, not only for her but for me too. From our very first lesson we both absolutely loved it. It's great for my little girl to learn water saftey as well as swimming and she loves the songs and water toys and it's great for me to meet other mum's and get some exercise. I know it seems the cost is quite high but once you go you can see why, the staff are incredibly knowledgeable and friendly and always try to accommodate your… Read Full Review

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★☆☆☆☆

“Over priced rubbish”

Written on: 27/03/2013 by Dunny399 (1 review written)

Not much to say.overpriced,very disorganised,poor facilities .hopeless staff.do not use them please find an alternative if not u will b throwing your money down the drain.as for the underwater pictures they were terrible,need a lottery win to pay for them.im in the Glasgow class.not many happy people there… Read Full Review

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★★★★★

“Great swim lessons ”

Written on: 26/03/2013

Me and my son loves attending waterbabies it's great I was so scared of letting my little boy go swiming and putting him under water but waterbabies has helped me through that we have so better confidence now. Yes it is a bit expensive but its worth it i do think waterbabies should give out certificates/ badges though as other swim lessons do… Read Full Review

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★☆☆☆☆

“Very Disappointed!”

Written on: 20/03/2013

We were very excited to start the lessons but our venue was not upto the job. Private members club pool whose very small changing rooms serviced their members gym as well as the pool. Had to change my baby on the floor that was wet and slippy. Huge Health and Safety risk in my opinion of slipping and falls getting up and down from a wet floor when you and your baby are wet. Only one playpen which could accommodate two babies lying down. What you do if your on your own god only knows I took… Read Full Review

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★★★★★

“the best swimming course and its worth every penny.so...”

Written on: 18/03/2013

I am also surprised with other negative reviews. Me an son really enjoy classes and they are worth every penny. Yes,there is lots of repetition and routine but this is the only way to teach little ones so eventually they do things automatically. We have exellent instructor. We did nearly three terms and my son learned so much...he loves it so i do. Classes are well organised and babies are prepared before they go under water. We have lots of fun at the same time. I would highly recommend this… Read Full Review

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★☆☆☆☆

“Over priced & repetitive lessons - Dont waste your...”

Written on: 11/03/2013

Water Babies are set up for maximum finanical gain, they give very low level of service, and do not seem forthcoming with coping strategies parents and toddlers at the sessions. The lessons are very repetitive and in my opinion do not offer good value for money. They are totally unflexible and would not, in our case, consider helping the customer if lesson times become an issue. Avoid the company at all costs… Read Full Review

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★☆☆☆☆

“Money grabbers!”

Written on: 16/02/2013

Very expensive lessons,very cold pool,the lessons were nowehere near worth the price and we did the same thing every week.Baby didnt enjoy them as she was constantly cold and they were always trying to push the underwater swims.They wont give you a refund if you dont like them after a few weeks.Poor customer service.Not recommended!… Read Full Review

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★★☆☆☆

“Customer service - not helpful, poor value for money.”

Written on: 07/12/2012 by Miramalna (2 reviews written)

Very unhelpful customer service. Could only get their answering machine on most of my calls. Wanted to swap a lesson on one occasion with another member (who has similar class half an hour later with the same teacher). called to check if its possible on monday and was promissed a call back wich never happened so had to call again on wd ( my class was on thu) and had to explain again to a different person, who then checked if i can swap the whole remaining term with someone instead of just one… Read Full Review

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★★★★★

“Such Great Classes!”

Written on: 26/11/2012

My little one has been swimming with Water Babies since she were 3 months old and she are now nearly 3 years old. She is so confident in the water and the Water Babies classes have taught her not only everything which has helped her learn to swim but they have also taught her Water Safety (she could hold onto the side of a pool and pull herself out at a very young age!). The extra small delights that it has given us is the ease of bath times - she loves the water going in her face! I was quite… Read Full Review

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★★☆☆☆

“TOO EXPENSIVE AND REGIMENTAL”

Written on: 08/09/2012

I started the Waterbabies course with my son when he was 16 weeks old and completed the beginners course and the intermediate course.I wasn't able to attend the subsequent course and started classes at a local swim school which are much better and at a fraction of the price (£24 for 7 weeks which could be paid as you go or in a one go but cost would be carried over if you couldn't attend a class).Things I didn't like about waterbabies :(1)definately over-priced for what you get (you're rushed… Read Full Review

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★☆☆☆☆

“Dont waste your money ”

Written on: 14/08/2012

Dont Take your precious child to this place. Virgin active has cheaper swimming lessons in a clean pool. we were so excited for our son to attend this course. the pool was not very clean firstly. Secondly they cancelled the course halfway through and everytime they emailed the night before the course saying there was a pool problem and out of their control. When I complained why there was not an alternative they emailed back very rudely saying we couldn't do anything about it . Our son only… Read Full Review

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★★☆☆☆

“Money, Money, Money”

Written on: 16/07/2012 by argyle30 (1 review written)

We gave up halfway through the 1st course (water babies) as we were not happy with the direction of the course - getting babies to swim unaided underwater just so that they could have their picture taken at a nice price. The swimming instructors were nice but you could tell they were being put under pressure to push the under water picture sales. Our son hated the under water swims and often got left out of certain activities as a result. Bath time also became problematic when they used to be… Read Full Review

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★★★★★

“Great, brill, fab, lovely friendly team”

Written on: 07/07/2012 by Danielle_jake (1 review written)

I have been taking my 2yr old son to water babies since he was 7 months olds and feel this one of the best things I have done with him. Yes the photos are expensive but they are of a very good standard and something that not everyone has.( personally we never experienced any hard sell at all). We attend a class in the west midlands and find everyone involved very friendly and helpful, even rearranging lessons due to holidays and sickness. My little boy loves his lessons and always has, that… Read Full Review

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★☆☆☆☆

“Water Babies terrible review”

Written on: 25/06/2012 by Happymummy991 (1 review written)

Instructor very good with babies- only positive! Extremely expensive for an overly tired repetitive routine, babies learn to be confident in the water which can also be achieved b taking little one to the pool on a regular basis. Hidden charges on top of an already ridiculously expensive initial fee of £15 PER LESSON! The underwater photo shoot is the ultimate financial insult- £45 just for the shoot with no photos then a further £500 for the the pics on a memory stick as a photographer I… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 16/05/2012 by hellomarsha (3 reviews written)

It's a shame that the customer service for Water Babies swimming lessons are so poor, because the organisation does have some good teachers. However, the organisation is too focused on making money, and not focused enough on making sure the logistics are taking care of. There are several other swimming lesson companies that are more cost-effective and offer higher quality and better organisation… Read Full Review

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★☆☆☆☆

“Very disappointed”

Written on: 12/05/2012

Bought for my grandson wanted a activity daughter and son in law could do together for quality family time as they both work spoke to teacher explaining what I wanted .was really upset as only one parent could go in as overcrowded pool wouldn't refund please don't waste your money expensive for what you get… Read Full Review

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★★☆☆☆

“very expensive”

Written on: 11/05/2012

I thought the classes were good but repetitive, pool facilities small and crowded. They demand you pay upfront and not per lesson and are fairly aggressive at getting payment. they also have hidden charges which are easy to fall for such as nappy charges and Photograph shoots. Do not do the photo shoot, no refund if no results… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 18/04/2012 by kitten73 (1 review written)

The pool facilities were really small with no provision for babies in the mens changing room, which as dad was meant to be taking baby meant we both had to go each week. The first week we were a bit late and as soon as baby was in the water the teacher wanted dad to dunk baby under the water, as you can imagine baby was unimpressed.They charged us the £30 admin fee for not letting them know we didn't want to carry on in time. The original course still had 4 weeks left til the end. They said… Read Full Review

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★★☆☆☆

“Good intro to swimming but becomes repetitive”

Written on: 06/04/2012

We've been doing Waterbabies for just over two years now but stopping once this term ends. My daughter is 3 and can swim about 6 meters if I encourage her enough in advance - this is in thanks to Waterbabies. However, we've had 4 different teachers in the past year which doesn't help the children to get used to / trust the teachers. My daughter doesn't seem to be progressing anymore, in fact she seems to have lost confidence since the latest teacher's arrival. I don't blame her, the teacher… Read Full Review

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★★★☆☆

“Initially I thought "Water Babies" was good. The...”

Written on: 29/03/2012

Initially I thought "Water Babies" was good. The instructor was professional and great with all the babies and my 4 month old son loved it. I didn't even mind how repetitive it was at first. However as it went on and we went on to the second term I became frustrated by the repetitive songs and the repetitive exercises. I longed to do something new (very little changes from week to week) or seemingly from term to term. It is basically a 30 minute formula with a few slight variations. If you… Read Full Review

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★★☆☆☆

“Ok first yr, then repetitive & not good at teaching to...”

Written on: 02/01/2012 by 64zoolane (1 review written)

My sons have both attended waterbabaies and I wouldn't recommend it to others. There are better swim schools. It was convenient for me since it was the only way I could manage to take two kids under 3 swimming on my own, so I took the £12 per half hour, each, on the chin. Waterbabies advertise that they teach classes up to school age, but this is not the necessarily true for your child. They will not continue a class if the numbers drop below 4 so to prevent this they merge… Read Full Review

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Amel's Response to 64zoolane's Review

Written on: 20/01/2012

could you give me some names of schools?the one to one lessons please?
i would appreciate if you can send me the name by email on: rajehia at gmail.com
thanks a lot

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Squirtswimmers's Response to 64zoolane's Review

Written on: 03/04/2013

"At 3 yrs old your child my be able to struggle through the water with no style. A large part of this is to do with the fact that no child has the muscle strength to swim when it is very young"

Most ridiculous comment I have ever read. I do apologise, I was just reading though the reviews as I was thinking of signing up. This statement could not get any further from the truth. Children from the age of 18months are more than capable swimming with no aid, arms, legs, with a 'doggy paddle' technique.

I have thought this was for 3 years now.

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★★★☆☆

“Good Lessons avoid photos”

Written on: 08/11/2011 by gert1 (1 review written)

The lessons are good you pay in advance for ten half an hour sessions. We attended a photo shoot £40 for the privilege to attend then £70 for cheapest photo or £200 for one digital copy!(Much cheaper to buy an underwater camera). Your child has three attempts to get a good picture and on ours the 'instructor' failed to pick up our baby on surfacing twice!!! she became too traumatised to continue and on complaining the reply was basically we couldn't give a monkeys. After a number of terms we… Read Full Review

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★★★☆☆

“Our wee one has been attending water babies since she...”

Written on: 13/10/2010

Our wee one has been attending water babies since she was 5 months, mainly because her dad wanted an activity the two of them could do together and he liked the sound of swimming. The classes are good and he and she both really enjoy being in the water, she even enjoys the dunking, but I am not sure the classes really offer value for money. They are very expensive, especially in comparison to swim lessons at the local pool which friends who have done both actually prefer. Also find the idea… Read Full Review

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Guest's Comment

Written on: 18/06/2011

I have had a fantastic experience with waterbabies and now have a 2 1/2 yr old who is supremely confident in the water, and can now swim a width unaided. They may be one of the more expensive baby activities but you cant put a price on a lifesaving skill, and the techniques they teach your baby re saving themselves do come in handy when they are learning to cruise, and also if accidents do happen - yes you never leave your child unattended near water, but as a friend found when you have a 2 yr old running round a holiday home who falls into water, those seconds where they are holding on to the side are valuable.

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★★★★★

“Water Babies offer swimming classes for babies and...”

Written on: 21/05/2009 by dohorn (1 review written)

Water Babies offer swimming classes for babies and toddlers. Their aim is both to introduce babies to swimming and also to make them feel safer in water and learn how to rescue themselves in case of an emergency. I have booked a course for my 5-month-old son and have so far attended 5 out of the 12 sessions. It is really fantastic. Right from the start we learnt how to dip the babies underwater for a few secondd to get them used to this sensation. My son and all the other babies thoroughly… Read Full Review

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