eChemist Reviews - www.echemist.co.uk

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Latest Reviews

“The best prices ever! I can`t believe I am ordering...”

Written on: 12/10/2013 by katrinmit1 (1 review written)

The best prices ever! I can`t believe I am ordering from over seas and I get everything so fast. And the quality of the products is much better. I live in the USA and everything that I was using in Europe and I bought from the USA was really bad. Whenever I see made in the USA ( as far as it comes to cosmetics) I don`t buy it. I am more than satisfied with this website. Prices,customer service, shipping....everything. Keep up with the good job!… Read Full Review

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“Great side! cheap and fast delivery ”

Written on: 26/09/2013

I ordered a few products from this site a week ago, and the whole process worked amazing. My order got to where I live in 8 days (form England to Norway) and all products were still in tact, just the way I ordered them. I big plus was that I didn't have to pay anything for delivery, and the products were much cheaper than in my country. The only downside I could think of, is that many of the products on the side are out of stock or discontinued, but I got a mail about this the day after I… Read Full Review

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“Great service”

Written on: 11/07/2013

Great service and customer services received all my goods as ordered and have not had any issues. will definitely buy again and recommend to all!!… Read Full Review

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“Worst Pharmacy. Breached Confidentiality!”

Written on: 19/04/2013 by pupa7792 (2 reviews written)

I had a prescription thought I would try getting it dispensed online. NEVER AGAIN by ECHEMIST.CO.UK. At the end of the process I sent them my prescription as requested. I never got my medication and I didn't even have my prescription so I couldn't get my medication. After hours on the phone they finally found it and it took in the end 2 weeks to get my medicine. And WORST OF ALL, they claim not to distribute you personal details to third parties, and I got LOTS of junk mail after using… Read Full Review

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Echemistcustomerservices's Response to pupa7792's Review

Written on: 18/03/2014

Dear Customer,

Thank you for your comment however we do not offer online prescriptions services to our customers. Therefore unfortunately I do not believe you have the right company or website.

Should you wish to discuss this further please do not hesitate to contact us.

Thank you Echemist Customer Services

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“Favorite Chemist in UK”

Written on: 08/04/2013 by ChristinaAM (1 review written)

I live in the US and I have shopped here for a couple of years now. They ship fast and their customer service is awesome.. Since I am from the US email is really all I have to go on in terms of communication and they always made is easy for me. On a couple of orders I had items that were back ordered and they emailed to let me know the date is was shipping. The customer service is reliable and they always respond to your emails. They ship free to the US too so that is another added bonus.. I… Read Full Review

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“PERFECT AND FAST”

Written on: 23/03/2013

Perfect and fast shipping. Superbe customer service. Fast answer to email… Read Full Review

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“Terrible”

Written on: 11/03/2013

I placed an order 3 weeks ago, still not recieved it...will be telling everyone not to use this site! like i said terrible! i have a statement which shows they have taken money so i will be taking the matter further!… Read Full Review

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Echemistcustomerservices's Comment

Written on: 18/03/2014

Dear Customer,

Thank you for your comments and apologise for any inconvenience this may have caused. We always try and provide the best service to our customers and unfortunately as we use third party companies to deliver our orders we are not always in control of the parcel. We request our customers to wait for atleast 15 working days before we can process a refund or re-ship the goods.

Furthermore due to new rules and regulations implemented by the Civil Aviation Authority (CAA), Department for Transport and the Maritime and Coastguard Agency on prohibited items also known as ‘Dangerous goods’ and restrictions for domestic and international post all parcels are being x-rayed and if a parcel looks suspicious the parcel will be sent for further investigation, if the items are classified as dangerous goods, the items will be destroyed and if not, the parcel will be resealed and sent on to its final destination hence causing a further delay.

Kindly also note that we only charge our customers once goods have been shipped. We simply block the payment once the order is placed.

Should you wish to discuss this further please do not hesitate to contact us.

Thank you Echemist Customer Services

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“20 days and counting...”

Written on: 20/01/2013

Placed an order 20 days ago, and so far I have only got emails inviting me to have patience. I wish I never used their service… Read Full Review

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Echemistcustomerservices's Comment

Written on: 18/03/2014

Dear Customer,

Thank you for your comments and apologise for any inconvenience this may have caused. We always try and provide the best service to our customers and unfortunately as we use third party companies to deliver our orders we are not always in control of the parcel. We request our customers to wait for atleast 15 working days before we can process a refund or re-ship the goods.

Furthermore due to new rules and regulations implemented by the Civil Aviation Authority (CAA), Department for Transport and the Maritime and Coastguard Agency on prohibited items also known as ‘Dangerous goods’ and restrictions for domestic and international post all parcels are being x-rayed and if a parcel looks suspicious the parcel will be sent for further investigation, if the items are classified as dangerous goods, the items will be destroyed and if not, the parcel will be resealed and sent on to its final destination hence causing a further delay.

Kindly also note that we only charge our customers once goods have been shipped. We simply block the payment once the order is placed.

Should you wish to discuss this further please do not hesitate to contact us.

Thank you Echemist Customer Services

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“Good Service”

Written on: 18/01/2013 by kamalgb (1 review written)

I had ordered for Wilkinson Quattro Titanium Blades in India. First I received an empty pack with no blades inside but on sending email the company resent the order to India… Read Full Review

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“Brilliant service!!!”

Written on: 19/12/2012

I paid yesterday morning for a Lancome Christmas set and got it today by 10 am. The set was very nicely packed and secured. What is more, I even found 5 samples of a Lancome cream ( 5ml each) which makes 25ml altogether (half a normal cream) completely for free. Would definitely use eChemist.uk again a DO recommend it for everyone!… Read Full Review

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“Still waiting”

Written on: 18/09/2012

ordered a lot of products from avene and A-derma. Got an email 2 days after ordering that it was send. Well I´m still waiting and customer service is impossible - wondering if I´ve now lost all my money !!!!… Read Full Review

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Echemistcustomerservices's Comment

Written on: 18/03/2014

Dear Customer,

Thank you for your comments and apologise for any inconvenience this may have caused. We always try and provide the best service to our customers and unfortunately as we use third party companies to deliver our orders we are not always in control of the parcel. We request our customers to wait for atleast 15 working days before we can process a refund or re-ship the goods.

Furthermore due to new rules and regulations implemented by the Civil Aviation Authority (CAA), Department for Transport and the Maritime and Coastguard Agency on prohibited items also known as ‘Dangerous goods’ and restrictions for domestic and international post all parcels are being x-rayed and if a parcel looks suspicious the parcel will be sent for further investigation, if the items are classified as dangerous goods, the items will be destroyed and if not, the parcel will be resealed and sent on to its final destination hence causing a further delay.

Kindly also note that we only charge our customers once goods have been shipped. We simply block the payment once the order is placed.

Should you wish to discuss this further please do not hesitate to contact us.

Thank you Echemist Customer Services

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“EXCELLENT SERVICE”

Written on: 16/09/2012 by claires2479 (2 reviews written)

Cheapest on the internet with this product, free economy delivery and received well within the estimated time. Excellent service, would definately recommend and use again… Read Full Review

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“Flawless”

Written on: 22/08/2012

Exceptional customer service. I have absolutely no criticisms whatsoever! Buy with confidence and trust in this company… Read Full Review

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“A+++”

Written on: 26/04/2012 by AlisonHw (1 review written)

I have ordered twice,each time the shipping has been very fast.Thanks… Read Full Review

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“Great customer service, good price”

Written on: 03/04/2012 by leelee123 (1 review written)

I wanted to buy a large amount of a particular lancome sunscreen, so I ensured that I emailed echemist first to see how many they had in stock. I got a response within 24 hours. I then proceeded to order the amount they specified with ease on the website and my order was despatched the next business day. All confirmed via email. My order then arrived a 8 business days later to Australia. Overall every aspect of my transaction was done very well. The only thing that would make the experience… Read Full Review

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“great price, secure packaging”

Written on: 09/03/2012 by lovetosilver (1 review written)

this is my first time purchase from echemist, i was interested with their elemis body brush, since they offer free shipping and also the price is cheaper from another shop and ex.VAT (wow) the only down side is that they dont accept paypal at first i wasn't sure, so i googled for echemist review... still not confised, but since i cant find any other place that offer free shipping i decided to try. i placed order on 12th feb, until 8th march still dont received the package. i contacted the… Read Full Review

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“Really fast delivery and great products”

Written on: 06/03/2012 by symonica (1 review written)

I'm living in Australia and received my parcel in just 5 business days and the products are great! The website offers FREE worldwide delivery and the shipping is really fast. I am very happy and I will definitely buy from them again:) … Read Full Review

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“Excellent”

Written on: 29/02/2012 by Sara444 (1 review written)

Order arrived in Australia in just 9 days & the postage is FREE!!! Recommended… Read Full Review

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“Very satisfied”

Written on: 02/02/2012 by dorriejo (1 review written)

Have received my first order and pleased with the service. Live in New Zealand and happy with time it took to receive my items. Will definitely buy again and have recommended to family and friends… Read Full Review

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“Very fast delivery,good product.”

Written on: 13/01/2012 by KristinaMM (1 review written)

I have orderred a product from Echemist and it was delivered after a day an a half.Very pleased.Will tell all my frends and family about it… Read Full Review

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