LCN www.LCN.com Reviews
Latest Reviews
★★★★★
★★★★★
“awesome support”
Written on: 15/06/2013
Response to an email in under 10 minutes with a complete resolution, awesome (read more)
★★★★★
“First class service!”
Written on: 14/06/2013
I am not the most technical of people, but I have always found LCN service representatives to be helpful and polite. (read more)
★★★★★
“LCN are easily the best domain ISP I've experienced”
Written on: 14/06/2013
It's always good to be able to have confidence in your providers. I've been with LCN (for domain names) since I started in business around 6/7 yrs ago. During that time I've had to deal with many other ISPs (where clients have already bought their own etc.) and each time I groan when I hear another ISP's name mentioned simply because most times it means problems or delays and more wasted time for me (and hassle that has to be explained to the client). With many other ISPs, I've experienced... (read more)
★★★★☆
“Prompt service, always available.”
Written on: 13/06/2013 by letlogic
Prompt service, always available. (read more)
★★★★★
“Reliable as always”
Written on: 13/06/2013 by SteveRow
Every issue I have every had as always been resolved immediately with the utmost professionalism. I would recommend there services to a friend. (read more)
★★★★★
“Great service, great support - and all here in the UK!”
Written on: 13/06/2013
Although, at busy times, you might sometimes have to wait a minute or two for your call to be answered the support you get from LCN is always first class. Polite, helpful, knowledgeable staff. UK company with UK based support (unlike some support centres!) ...and sorry if I offend anyone...but it DOES make a big difference. Same applies if emailing a query - always a fast helpful response. I also think the web site is very user friendly, DNS setting etc very easy to manage even with limited... (read more)
★★★★★
“Perfect for buying domains”
Written on: 11/06/2013 by sindyng
very quick to respond to emails, extremely friendly and helpful. It is very easy to navigate around the website and and the support is amazing for a beginner into web hosting and buying domains. (read more)
★★★★★
“Amazingly fast & helpful support desk!”
Written on: 11/06/2013
Needed support from the help desk linking the domain to my newly created web content site. I sent a query and had a prompt and highly helpful response, resolving my problem from start to finish in about 15 minutes! The help desk staff member was friendly and efficient - I couldn't fault them. (read more)
★★★★★
“Friendly, Helpful, Knowledgeable”
Written on: 31/05/2013 by cragstar
Everything you would want from a web hosting provider. I've been stuck a few times now with moving domains, setting up multi site hosting and more. Each time a 5 minute phone call to LCN has been all it has taken to solve any problem Genuinely helpful and knowledgeable staff not only on the phone, but via social media too (read more)
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Showing 1 - 10 of 147 Reviews
★★★★★
“Web Hosting”
Written on: 24/05/2013 by Georgeboon123
could do web hosting on a monthly basis f (read more)
★★★★★
“Easy!”
Written on: 17/05/2013
I have used many hosts over the years, some good some bad, some cheaper and some more expensive. Today I setup and LCN account and installed Word Press with no problems at all, it was just so easy. Found all info I needed in the account management, no emails or phone calls to get FTP login. Excellent service, I will be moving my other sites here as they come up for renewal. (read more)
★★★★★
“Email problem sorted in a jiffy.”
Written on: 15/05/2013 by PHILIPV
One short call to them and the problem was sorted. She replied in about 5 minutes, highly efficient. I was very impressed. (read more)
★★★★★
“A HUGE THANK YOU!!!”
Written on: 13/05/2013 by ashandlou (1 review written)
A huge thank you to everyone at LCN with supporting our 2015 Indian Ocean Row LCN have been a huge help with hosting our site, there communication is excellent and quick. We can't thank them enough for there support. (read more)
★★★★★
“For the Newbies”
Written on: 13/05/2013 by Jaqi-Francis
Not knowing much about hosting and believing everything I was told I purchased so much more than I needed and watched my bill rise! The support at LCN has been incredible and despite my lack of knowledge have helped me through every stage and refunded me all the monies I needn't have spent. The team are great and are great for the Newbie like myself x Thanks guys 'n gals! (read more)
★★★★★
“The Best Service!”
Written on: 03/05/2013 by AbigailA (1 review written)
From the moment I joined LCN, I have never been disappointed. Their customer service is next to none and they're fantastic at what they do. I've never ended a call disappointed or had a request unanswered. They're friendly, helpful, patient and understanding. Many companies can learn a lot from them. Customer service at its best. (read more)
★★★★★
“The Extra Mile”
Written on: 02/05/2013 by MartinJTE (1 review written)
LCN start by making contact easy - it is possible to pick up a telephone and talk to real people who are always happy to help their less technically able customers. Having been caught between Microsoft and my ISP each saying that my problem must be down to the other party I called LCN (who provide me with Domain Names, Hosting etc.) out of desperation and within minutes my problem was resolved. I have always found them willing to "Go The Extra Mile" when it comes to customer service. (read more)
★★★★★
“quick and easy”
Written on: 01/05/2013
I am a one woman business and have been registered with LCN for the last six years. They have always been patient, courteous and efficient and have also dealt with my lack of technical knowledge with great equanimity. I would recommend them to any small business starting up! (read more)
★★★★★
“Great technical support”
Written on: 25/04/2013
I bought a domain name, and thought |I'd pointed it correctly - but I'd used the wrong method. Support looked at it, asked what I wanted, and fixed it there and then - no messing with me having to follow instructions and botch things again (read more)
★★★★★
“Fast, helpful and polite, what else do you need?”
Written on: 25/04/2013 by CanterburyAshfordDesign (2 reviews written)
I have had domains with LCN for a long time now, on selling one of my domains I asked support for help in pointing me in the right direction, of which they actually did it all for me. I was dealt with by an advisor who was extremely helpful, polite and could not have helped more. Seriously impressed. Which isn't easy with me! Thank you LCN! You've just ensured I buy all domains for myself and our clients via you. (we are a web design company afterall) (read more)
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Showing 11 - 20 of 147 Reviews
★★★★★
“Outstanding customer support”
Written on: 25/04/2013
LCN make running my small business easy. In five years I've probably only had to call them twice but each time I've been so impressed with the in-depth knowledge they have not only of LCN but other networks, ISP providers, mobile phone, tablet and ipad settings etc. Staff are friendly and professional. They patiently walk you through each step to fix the problem and stay on-line until you confirm it has been resolved and normal service resumed. And their customer service teams are all... (read more)
★★★★★
“very good company”
Written on: 20/04/2013
ive used this and think its great ill keep coming back to lcn always (read more)
★★★★★
“great company”
Written on: 20/04/2013 by urswebdesign (1 review written)
lcn is a great company alway there for there customers and i never have a problem with then thanks lcn 10/10 (read more)
★★★★★
“Customer Service and Domain Migration”
Written on: 19/04/2013
I have just migrated one of my domains and email hosting to LCN. I expected the migration to take several weeks based on past experiences. This successful migration has taken less than 24 hours. The customer service staff at LCN answer the phone promptly and have always been available to answer questions and provide useful guidance on packages, settings etc. I highly recommend LCN. (read more)
★★★★★
“Excellent customer support!”
Written on: 18/04/2013 by JulieHP (1 review written)
I use LCN for hosting and domains, their website is easy to follow, my account is easy to manage and I have called their customer/technical support many times and I can say that they excel in their support compared to other similar services. They are always helpful, always solve my issues and most importantly give clear instructions that I can understand. (read more)
★★★★☆
“Excellent help from Luke at LCN”
Written on: 18/04/2013 by annehatton (1 review written)
I had a number of issues with my email settings on my Mac, iphone and iPad, which I couldn't resolve on my own. I called LCN and was connected with a gentleman. We tried a number of different things, which he patiently talked me through; unfortunately, we were not able to resolve the problem. He suggested that he do a bit more research within the team and agreed that he would email me once he had an answer. This was done promptly and my query was given a case number in order to track the... (read more)
★★★★★
“Excellent support for a first-time user of LCN”
Written on: 12/04/2013 by ladycristobel
I have just uploaded my first LCN-hosted web site - a step I thought I would never take as I had got myself into a big muddle before I telephoned LCN. I spent a huge number of hours developing my super new web site with Serif and was very frustrated to be unable to take final step and load it up. Andrew, the LCN technician, was extremely patient and took me through the ftp upload process a number of times before we ironed out all of my mistakes. That was a very useful 20-minute phone call... (read more)
★★★★★
“LCN are First class hosts”
Written on: 10/04/2013
Not much to say except I wouldn't go with any other host than LCN John Cox for Osprey Pools (read more)
★★★★★
“Query on domain name variants”
Written on: 10/04/2013 by Aitchkj (1 review written)
LCN are the one stop shop for everything you need to set up your new domain. And provide excellent aftrsales service to ensure your remains healthy. Best regards, Howard. (read more)
★★★★★
“Second to none for support and easy-to-use website”
Written on: 09/04/2013 by ClaudiaW (1 review written)
LCN has a comprehensive website where everything can be found easily, coupled with a fantastic customer service and support team at the end of the phone. I wouldn't go anywhere else! (read more)
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Showing 21 - 30 of 147 Reviews
★★★★★
“Just the best”
Written on: 05/04/2013
It's a pleasure to contact LCN , the team are always so helpful. (read more)
★★★★★
“Best host by far”
Written on: 29/03/2013
and i have tried many! support and service are second to none (read more)
★★★★★
“LCN website”
Written on: 27/03/2013 by dns-direct (1 review written)
I found the help and support that i got from LCN and by [name removed] was great and was surprised i could speak to some one late in the evening. Georgia help me chose the right product and package. (read more)
★★★★★
“LCN.com”
Written on: 26/03/2013 by paygos
Very good service. Straight to the point. Does exactly what they promise. (read more)
★★★☆☆
“LCN used to be the best, but now outpriced by new...”
Written on: 26/03/2013
LCN needs to review their pricing to keep current and loyal customers going elsewhere as prices from comparable providers are cheaper by far, for the same services (read more)
★★★★★
“fantastic company”
Written on: 25/03/2013
Hello there, I just like to spend a few minutes to say how happy I am to be a client of LCN. I have been with them for years and is so easy to use there system. Also there support is great. THANK YOU (read more)
★★★★★
“Reliable Professional Service”
Written on: 23/03/2013 by JonWirral (1 review written)
I administer around 20 domains on behalf of clients but my existing hosting company was constantly letting me down and were failing in technical support. I found LCN last autumn (2012) and found the reviews on line favourable. I phoned LCN and was answered almost immediately and my questions were answered accurately and clearly the person I spoke to was knowledgable and most of all, reassuring on technical details. Their multi-site hosting package was amazing value for money, so I... (read more)
★★★★★
“Excellent Service”
Written on: 18/03/2013
I have been with LCN for approx six years and if I do have a problem (which is rare), the support team have resolved it within minutes. LCN host two web sites for me and I will shortly be starting another one. Excellent service and competitive on price. (read more)
★★★★★
“Upload problem onto site”
Written on: 17/03/2013 by Craftylin (1 review written)
Uploaded easily but my site was not showing on the web. I contacted help and it was a simple mistake on my part of the name file address. Help not only gave the correct address they altered it for me and there it was live. Thank you so much, anyone else out there, just ask help, hey they really are there and they do help, even on a Sunday. Craftylin (read more)
★★★★★
“Best of British”
Written on: 17/03/2013 by DCAlden
For me, LCN is without doubt the best web hosting company I've ever used. Great customer service, friendly, professional and based in the UK. I've used them for over a decade and have never had a problem that couldn't be sorted at the first attempt. Highly recommended. (read more)
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Showing 31 - 40 of 147 Reviews
★★★★★
“First Class Hosting”
Written on: 16/03/2013
LCN is the best hosting and domain name company that I have ever used, offering all the services that you would expect from a company who strive to give their customers the very best in the in their field. If you have any problems they go that extra mile to get them sorted as fast as they can. I would recommend LCN to all my friends and even promote them on my websites that I build for myself and friends. First calss company with first class staff, friendly and approachable. To keep... (read more)
★★★★★
“So helpful, understanding but above all patient”
Written on: 15/03/2013 by Darla54 (1 review written)
I host at least twelve websites with LCN and over the years believe me I have needed help because I've not been too sure of something. I cannot praise LCN more highly for their understanding of a problem but taking the time to explain to me why something may not be as it should. Always pleasant, always polite and always patient. I think I've probably spoken to most of their staff as time has gone on...and every single member of staff has maintained a lovely friendly manner. If they say they... (read more)
★★★★★
“Fantastic customer service, with great packages and deals”
Written on: 15/03/2013 by robhenry9 (1 review written)
I have hosted with quite a few different providers before and they have all felt quite clinical and like all of the work was being done by monkeys and not people. LCN changes this for me. I always know that there are people working behind the scenes making sure everything is going well, and being there to offer support if there's something I need. Setting up is very easy, you pick a package, fill out the details and as soon as possible, you're up and running. It's extremely easy to upgrade... (read more)
★★★★★
“Top Service”
Written on: 15/03/2013
I am a web designer with lots of client domains with LCN for many years. Great pricing, really easy (yet thorough) Control Panels throughout; really really great Customer Service (always there even during unsociable hours even Sundays); easy to communicate with in language and conciseness and efficiency with any issues I have. Always a positive experience, online and in person. The only other company I know who are equally fast at responding is Nominet (based in Wallingford) and they don't... (read more)
★★★★☆
“Sorted out my auto renewals error without any fuss -...”
Written on: 14/03/2013 by BanburyStorage (1 review written)
[name removed] sorted my autorenew problem with no fuss - prompt, well written, personally addressed e-mails, one point of contact, all makes LCN a sensible company to deal with. Based on this experience, I can recommend LCN as a company that seems to have it sorted! (read more)
★★★★★
“lcn are the best”
Written on: 13/03/2013
whenever you need help they're on the phone very very helpful would highly recommend (read more)
★★★★★
“LCN - The Best I Have Found”
Written on: 13/03/2013 by sgt50a (2 reviews written)
I now hold three domains with CN, all with hosting. On the occasions I have requested tech support, it has been delivered (at the cost of a local phone call) speedily, with great courtesy and has always been 100% helpful for my problem. Their pricing is very competitive, but it is for the support they offer that they stand out above the rest I have tried (read more)
★★★★★
“absolutely fantastic service”
Written on: 12/03/2013
Having used LCN I would definitely recommend them to anyone thinking about using a hosting company. They are professional, helpful, always answer any queries promptly whether by telephone or by email. I dealt with [name removed] who was lovely and couldn't do enough for me. I could go on and on but Hopefully I have painted the picture I want to paint here.I honestly cant think of any drawbacks in using LCN and have nothing that would put me off or should put you off in using them. So In... (read more)
★★★★★
“Brilliant”
Written on: 12/03/2013
Good, friendly people who provide an excellent service. Tech support great too. (read more)
★★★★★
“Great Web Hosting Company”
Written on: 11/03/2013
Being a novice to this sort of thing and self taught in terms of setting up my own website for my business, I have found the support and the patience of Telivo/LCN invaluable. The staff are always friendly and patient, nothing is too much trouble - and with me - you need 'hammer and nails!!'. I am an original Telivo customer and after using up all my space on my website last year, I had to upgrade to an LCN package. I was talked through the process and managed the changeover without too... (read more)
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Showing 41 - 50 of 147 Reviews
overview
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To calculate the top 5's we take the following factors into account:
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• The number of reviews
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123-Reg www.123-reg.co.uk
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LCN www.LCN.com
"Wouldn't use anyone else!" Read More
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Flipp's Comment
Written on: 14/06/2013
I forgot to mention their support both phone and email / ticket has been spot on too..