Awesome Weekends Reviews

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Latest Reviews

★★★★★

“Absolutely Amazing Weekend!!”

Written on: 03/11/2014 by Lese (1 review written)

Booked through Awesome Weekends for a hen do, did not know what to expect as we booked at short notice. Everything from the hotel to the spa were perfect. We were treated like royalty everywhere we went including the nightclubs who could not do enough for us!! All the staff were very attentive and the service was superb!! The lady who organised all of this for me has been excellent from start to finish. Excellent organisation skills!! I will definitely be using Awesome Weekends again, maybe for… Read Full Review

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★★★★★

“Excellent faultless fantastic ”

Written on: 24/09/2014 by mackygirl (1 review written)

Having booked a 2 nite break hen wkend package for 12 of all ages ..... Can honestly say awesome weekends got it right from start to finish for us ... The hotel was clean and friendly n breakfast was great .. We booked the health spa package and wow at reform health club it was perfect n so friendly once again nothing was too much trouble from the manager would highly recommend that package ... Had entry to funny girls as well as VIP wristbands fun time was had by all especially bride to be… Read Full Review

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★★★★★

“Made Everything So Easy - Great Experience”

Written on: 05/09/2014 by JB_360 (1 review written)

Had a great experience booking with Awesome Weekends. Right from the off, communication was open and easy. When I needed to add a couple of people to the original booking, it was done instantly with no complications. The hotel was fit for purpose, and although looked like it had not had any work done to it in years, it made it part of the charm. As a group of lads, its unlikely they will offer you a stay in the Ritz, so happy with what we got and was good value for money considering it was the… Read Full Review

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★★☆☆☆

“Not very impressed ”

Written on: 03/09/2014

Having just returned from a hen do for 14 I feel the need to comment on my experiences. The hotel we were sent to was very poor. I know that we are not paying a great deal but how it was ever given 2* is beyond me. The girl organising had to phone several times before she got an answer from awesome weekends asking them to find another hotel as we were not prepared to stay in this one. After being transferred to a manager another hotel was found just around the corner and was much better, so… Read Full Review

Awesomeboss's Comment

Written on: 09/09/2014

It is interesting that you have chosen the title of your review 'Not very impressed' yet in the first paragraph you state 'everyone enjoyed the weekend'. I know that Awesome Weekends worked extremely hard to put together a cost-effective memorable weekend for you and your party.

I will deal with your points as you have set them out. It is clear that the group were not happy on arrival at the allocated hotel and calls were made after 5pm on a friday to register your concerns. It took time to get through to us as after 5pm on a friday we have two staff on duty to deal with customer service issues and we are a very busy company with over 2500 customers arriving at hotels across the UK on this day. We listened to your concerns and acted promptly, without delay and made new arrangements for your group. We received no thanks for this. Most UK companies in our sector do not even answer the phone after 5pm on a friday! We dealt with this issue quickly and efficiently.

1) When a client books a weekend with us, from the outset they are advised of the different payment options available to them. Two of these options are free of charge i.e Internet bank payments and or cheques.

We also offer the option for individuals within the group to pay individually by a secure payment portal using a debit or credit card. The cost of building this system and processing payments is absorbed by a small fee which is identified to the client before they make a payment.

The system referred to was one of the main reasons we were voted 'Best Stag & Hen Provider' for 2012/2013 due to the easy booking and payment process.

All of your group, including yourself could easily have avoided the small surcharges but you chose not to.

2) You booked a package priced at £124.00 per person for which you received;

2 nights hotel with full english breakfast
Vip nightlife wristbands
An unlimited ride Pleasure Beach Wristband
A ticket to The Adonis cabaret show
A meal in an American Diner

In the package price is a 'margin' which is our profit. There is no onus on us to breakdown the cost of each element of the package.

3) You received pleasure beach vouchers which were at your hotel with your Vip wristbands. These vouchers can be exchanged for wristbands at Blackpool Pleasure Beach. This method is insisted upon by Blackpool Pleasure Beach and it is highly likely that anyone visiting this attraction would be subject to a queue and a delay in entry.

4) Adonis cabaret changed the venue of the show 10 minutes before the event was due to start. How we were supposed to communicate this to you is beyond me but nevertheless, you were informed of the change. You did attend the show and i'm sure you had a great time. To blame Awesome Weekends for this is churlish at best.

5) A positive note! Hurray! Looks like we got that bit right! Hotel within walking distance of the town.

6) Having worked with my staff for over 10 years, I can say hand on heart that none of them are rude. They may sometimes be firm when asked to do the impossible, but are never rude.

Over 100,000 clients have used Awesome Weekends so far in 2014 and whilst we do not claim to be perfect, as a family business, we often go the extra mile to help our customers, which is demonstrated in this instance by how we quickly dealt with the issue of your hotel to your entire satisfaction.


Steve Hopkins
Director

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★★★★★

“Cricket Club Tour”

Written on: 12/08/2014 by Braydona265 (1 review written)

Couldn't have asked for a better service and help in providing exactly what we needed. Help from start to finish of our trip, everything was greatly appreciated and ensured everyone had a fantastic trip! Would happily use awesome weekends again when organizing a cricket tour for 20 plus people as it made things much easier… Read Full Review

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★★★★☆

“Good stag weekend”

Written on: 01/08/2014 by nrCameron442 (1 review written)

Great weekend from start to finish , hotel was clean and the staff were friendly Bournemouth was great… Read Full Review

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★★★★★

“Blackpool Stag Do”

Written on: 29/07/2014 by adampatpattison (1 review written)

Started at 11am at Go Karting 2000. The weather was hot and sweaty but everyone enjoyed it. It was well organised and it all got very competitive. The hotel was very welcoming and once you realised it was literally a bed for the night as the 24 hour bar downstairs was pretty much where you were going to spend your time it was fine. The hotel owner and her staff were fantastic and up for a laugh. The chinese restaurant was amazing and they were very accommodating despite the group turning up… Read Full Review

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★★★★☆

“Helpful Staff, Fab Weekend”

Written on: 25/07/2014 by Stiles108 (1 review written)

Booked a two night break to Blackpool for 14 girls for hen night. Awesome weekends were just a phone call or email away with any questions I had (& booking for 14 was a few!). The staff were helpful, payments easy, price for accommodation good, happy with hotel & its location to station, pubs, winter gardens, beach etc - all in all we had a fab weekend. Would use again for large party as enables you to pay in instalments if you want to & keep track of things online… Read Full Review

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★☆☆☆☆

“Shocking Service”

Written on: 14/07/2014 by CayleeMonroe267 (1 review written)

I received really bad service from the start!  I called up to take advantage of the free stag deal (when 10 people or more book their place). I was assured that this deal was no longer available, even though it was all over their website! Having been pushed into leaving a deposit for the booking, one of my colleagues phoned the company to see if they would offer him the free place on an identical booking and he was offered it straight away! I phoned straight back and spoke to the APPARENT… Read Full Review

Awesomeboss's Comment

Written on: 21/07/2014

The writer of this review is inaccurate in every detail possible.

He booked a stag weekend from one of our websites. If you take time to visit this website you will find no mention of a free stag place whatsoever. I spent 45 minutes initially on the phone to this client, carefully making sure he had the right package in place for his group. He was also given 200 free paintballs to sweeten his deal and a free place based on 20 people travelling or one half-price place if 12 people travel.

This was all agreed at the outset and booked. The client booked for 20+ stags and paid a single £20 deposit.

Later in the process, he was late with payments and found that he wasn't as popular as he first thought. Only 12 stags booked onto his package.

As a result he was granted a half-priced stag weekend for £62.50 which included;

2 nights hotel with full english breakfast
A paintballing event with 200 free paintballs
A Go-karting event.
Vip nightlife wristbands ( worth £12)

All for £62.50!!!!!!!!!!!!!

He then tried to negotiate a free place and instructed his 'friends' to submit bogus telephone enquiries in an effort to force a free place. He took up a whole morning with a member of our sales team, submitting fictitious enquiries. Would you be happy with this as a business owner?

When he failed to obtain a free place with this strange behaviour his demeanour changed. He eventually paid the balance for his weekend which included his half-price tariff.

The reviewer refers to Quad-biking and comedy clubs, neither of which were booked with our company.

The hotel allocated to his group received two entries in the guest book from members of this party, praising the owners and the quality of the breakfasts.

In short, he is complaining because he didn't go on a memorable stag weekend for free!!!!!!!!!!

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Bluepen's Comment

Written on: 25/07/2014

I think this comment/insult proves my point for me!

A few small errors by the big man though;

1. I e-mailed a screen shot of the free stag offer to this company, so it did exist before you conveniently removed it.
2. Where does my review mention Quad-Biking & Comedy Club?
3. 12 Stags didn't book on to my package, 11 friends booked on!
4. The wristbands were worthless and are just a gimmick.
5. NO entries were made into the hotel guest book! If we had the opportunity, we would have highlighted the fact that a 'FULL' English breakfast consists of more than a tiny plate with 2 sausages, an egg and a few beans. Not to mention the fact that we waited over 45 minutes for the then cold breakfast.

I would also like to highlight the fact that I was threatened with legal action after I left this review. Nice work!

Thank you Mr Awesome Weekends Boss :-)

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★★★★★

“Truly AWESOME!”

Written on: 25/06/2014 by MrsMikey2012 (1 review written)

My best friend wanted to go to Blackpool for her hen party and we wanted to make it the best! This was only possible thanks to the amazing staff at Awesome weekends! They have helped plan the perfect weekend worthy of my amazing best friend! The amazing people at awesome weekends gave me great advice on how to plan a weekend that everyone will enjoy! They have fit so much into one weekend and gone above and beyond to make sure everyone is happy. I do not know Blackpool very well as I live in… Read Full Review

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★★☆☆☆

“Haven't been yet but not impressed already.”

Written on: 24/06/2014 by lynseycarter (1 review written)

Having booked with awesome weekends for my sister hen/40th birthday weekend can say up to now haven't been very impressed with the customer service i have received. Firstly YES i was given the website to log in to to check our reservation etc. So i called the hotel we r all staying in and the man on the phone informs me that he will need a £20 per person bond which he will keep til Sunday when we leave, I wasn't thrilled with the idea of having to ask the 10 girls travelling with us for yet… Read Full Review

Awesomeboss's Response to lynseycarter's Review

Written on: 21/07/2014

The writer of this review was sent an email confirmation, weeks in advance of her stay, which clearly ( in bold) set out the terms of her hotel booking. This included the requirement to pay a refundable security/damage bond to the hotel.

This is by no means a remarkable request and is a standard policy maintained by all hotels in Blackpool, that accept groups.

The review writer booked a quality package/hotel with Awesome Weekends but fails to make mention of this in her review.

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★★★★★

“Smashing Service”

Written on: 23/06/2014 by hunterw (1 review written)

I had a last minute plan of organising a weekend away with my friends and really strruggled to find somewhere... until i got in touch with AW. Leanne did all the hardwork in such a friendly, helpful manner and always replied in good time. I couldn't fault anything. I have received the VIP wristbands- which is an amazing idea. Thanks again, Will… Read Full Review

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★★★★★

“AWESOME AWESOME AWESOME ALL THE WAY”

Written on: 18/06/2014 by Londongirl51 (1 review written)

Wow, just wanted to thank all the staff at Awesome Weekends for such a wonderful weekend. Such a friendly team and service. The team worked with me to keep all of my bookings secret so that I was able to spring a wonderful surprise weekend on my best friend. She was so excited and we all had a wonderful time on our Bournemouth weekend party. It was fun all the way and all our venues welcomed our party and the service was excellent. All our group was impressed and we are all now looking forward… Read Full Review

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★☆☆☆☆

“Don't book with this company”

Written on: 07/06/2014 by kayley14 (1 review written)

Wish I had never booked with this company for my hen night on the 31st May. Booked a hotel and Adonis Show ticket for £54,had my booking confirmed over the phone back in November and was told to go to the club for 7pm. The hotel was fine but on arriving at Club Sanuk I was told that I had no booking.On contacting Blackpool Hen Parties they said they will quickly look into it and call me back. After standing at the door for an hour with people staring, I called back to ask what was going on to… Read Full Review

Awesomeboss's Response to kayley14's Review

Written on: 12/06/2014

As a company that is proud of its customer service, on this occasion, Awesome Weekends were at fault, for which we apologise. The mistake was caused by human error.

The writer of this review was asked on two occasions to check her booking confirmation and contact us with any ommissions, cause for concern or corrections. She failed to do so.

When the problem was notified to us, we directed a staff member on the ground, to visit the venue and obtain entry to the show for the client. Although there was a delay, the client did receive entry to the show. We acknowledge the client did not receive the buffet supper and we have offered compensation, in the form of vouchers which can be used anywhere in the UK.

We have staff both on the ground and in our call centre until 10pm every night to resolve any issues our clients may have. We are the only company in Blackpool that do this.

Over 100,000 people visit Blackpool every year using our services and it is extremely rare that a problem such as this occurs.

Once again, please accept our sincere apologies and our offer of compensation still stands.

Steve Hopkins Director

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★★★★★

“best hen party weekend ever”

Written on: 07/06/2014 by 114Taylor-Alt (1 review written)

Awesome weekends made my sister in law to be hen weekend in blackpool magical. All I was told when organising it was she wanted it in Blackpool I did not have a clue what I was doin until I headed to Awesome weekends they organised the trip to the pleasure beach, hotel, meal out and the vip wrist bands for the pubs/clubs were an added bonus!!!! All for an amazing low price. We had one hell of a weekend and made the whole experience for me, the planmer stress free. I would recommend these guys… Read Full Review

Awesomeboss's Comment

Written on: 12/06/2014

Thankyou for your positive review of Awesome Weekends! Honest & genuine reviews such as this one help us remain as the No 1 Stag & Hen provider in the UK.

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★★★★★

“Fantastic weekend and value for money!!”

Written on: 06/05/2014 by AylinBowen226 (1 review written)

I booked my hen party through awesome weekends - we arranged to go to the funny girls show and stay over night. The staff at awesome weekends were really helpful, it was fantastic value for money and the show itself was AMAZING!!! The ladies at our B & B were very accommodating and really looked after us, the rooms were a tad small but very clean and just what was needed after a night of dancing!! All 27 girls in my hen party thoroughly enjoyed themselves too - would definitely youse awesome… Read Full Review

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★★★★★

“hen weekend”

Written on: 02/05/2014 by Youngkc326 (1 review written)

I would just like to say if anyone is planning a trip this is the company to go with outstanding service,I could not have asked for better service they made my trip enjoyable to organise always there to help would definitely use them again,we had a wonderful package deal with plenty of fun xx… Read Full Review

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★★★★★

“AWESOME”

Written on: 30/04/2014 by snGrant322 (1 review written)

just got back from a stag do in blackpool we booked it with awesome weekends, everything was taken care for us digs spot on pubs clubs all sorted vip rooms the works 10/10… Read Full Review

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★★★★★

“Well organised weekend”

Written on: 19/01/2014 by Ladbrokegroverss (1 review written)

I have finally got round to putting up this review, sorry its taken 4 weeks but you know how it is with Christmas and New Year etc etc. Awesome Weekends booked my group of QPR fans into 2 hotels for the fixture at Blackpool. The 2 hotels were clean, lively and had excellent hosts. Awesome weekends allowed us all to pay separately which helped as we had people coming from all over London and beyond. Throughout the whole process they were attentive, professional and organised. We asked for… Read Full Review

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★★★★★

“Leighanne's Fab Manchester Weekend ”

Written on: 17/01/2014

I used this company after a friend recommended them to me. I loved that the girls could pay individually so it saved me collecting all the money in - hassle free. We had a great weekend in Manchester - we stayed in a 4 star hotel, went cocktail making with food included then on to Tiger Tiger to finish the night off - everyone loved it. I can't explain how easy it was to book with this company - I will be recommending to a friend in future. Thanks to the team at Awesome Weekends Leighanne :-)… Read Full Review

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