Otticanet.com Reviews - www.otticanet.com

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★★☆☆☆
1.8 / 5
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Latest Reviews

★☆☆☆☆

“ Do not buy. Been waiting for more than a month for...”

Written on: 04/05/2015 by Jamarcusg124 (1 review written)

 Do not buy. Been waiting for more than a month for shipment and would not allow you to cancel. Avoid at all cost, not worth the trouble… Read Full Review

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★☆☆☆☆

“Not responding to email.”

Written on: 29/04/2015 by 281Saunders (1 review written)

It takes them about 4 days to replay to any email... i ordered some sunglasses that where marked as in stock. two weeks later the sunglasses has not been shipped, they have not informed me why there is a delay. I am now trying to cancel the whole thing but of course there not answering… Read Full Review

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★★★★★

“FAST DELIVERY - GENUINE ITEM. WOULD RECOMMEND”

Written on: 29/04/2015 by christinee (1 review written)

The item arrived very quickly, I was sent a tracking number so that I could track. Time from ordering was about 13 days. The item was well packaged and came with a case. Definitely genuine ray bans and I saved about £14 from ordering at other shops online… Read Full Review

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★☆☆☆☆

“Do Not Buy From Them!”

Written on: 28/04/2015 by dgArnold1969 (1 review written)

i wish I had found this review site before ordering from Otticanet. I just read most of the reviews here and my experience has been similar. I ordered a pair of Porsche Design sunglasses from them. Otticanets site states they were made in Italy. The ones I received were made in Japan. I contacted them and asked to send them back. It cost me $18.50 to do so. A few days after I had mailed them I received a bill from FEDEX for taxes and duty for $32.50. I contacted Otticanet and they say they will… Read Full Review

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★★★★★

“Excellent in All Phases”

Written on: 16/04/2015

Ordered Oakley Tinfoil Carbon Black Iridium Scuderia Ferrari sunglasses on Wednesday evening from Otticanet. Was nervous going in sending money overseas. Order was accepted and acknowledged immediately via email. 12 hours later I had e-mail shipping confirmation with tracking info. I read some of the online reviews about customs charges, shipping charges, taxes, etc., but I experienced none of that. Shipped from Italy Thursday, and I'm wearing them today, Monday, in California. They arrived Fed… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 08/04/2015 by Hamdanalmasud (2 reviews written)

I ordered an eye glasses and sunglasses both are with prescription lenses. The eye glasses come with scratched glasses on both sides The tragedy comes with sunglasses they installed the right eye lens for the left eye and vice versa . I contacted them for the sunglasses and every time they feedback that they made the prescription correctly based on the prescription I order. Yes the provide the lenses upon my prescription but they installed it for the wrong eyes because my prescription is not… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 08/04/2015 by Hamdanalmasud (2 reviews written)

I ordered an eye glasses and sunglasses both are with prescription lenses. The eye glasses come with scratched glasses on both sides The tragedy comes with sunglasses they installed the right eye lens for the left eye and vice versa . I contacted them for the sunglasses and every time they feedback that they made the prescription correctly based on the prescription I order. Yes the provide the lenses upon my prescription but they installed it for the wrong eyes because my prescription is not… Read Full Review

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★☆☆☆☆

“Spend few bucks and stay away from this site. They...”

Written on: 28/02/2015 by Brown183 (1 review written)

Spend few bucks and stay away from this site. They will take your money and thats . it. will not reply to your messages. Horrible. Bad. Worst. Ugly. stressful. sad. rotten. malicious. lousy. repugnant. questionable. unfair. unsatisfactory. disgusting. bad, dreadful, awful, terrible, frightful, atrocious, disgraceful, deplorable, shameful, hopeless, lamentable; informal rotten, appalling, crummy, pathetic, pitiful, woeful, useless.... I can go on and on and on they are all it.... STAY AWAY. GO… Read Full Review

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★☆☆☆☆

“WARNING ”

Written on: 27/01/2015 by luvaloo (1 review written)

do not ever buy from this company they are not good i ordered 2 pairs of glasses,they let me know i could not get the gucci glasses i wanted because they do not have them any more so i ordered one just like the ones i wanted, Then they told me they were more expensive and that i had to pay the difference even tho they did not have the glasses i wanted, but in fact the glasses i reordered were 5 dollars cheaper i had to send them 10 emails before they answered me and then they told me the order… Read Full Review

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★☆☆☆☆

“WARNING!! Do not buy if the glasses need to be imported”

Written on: 12/12/2014 by Lopezbh165 (1 review written)

WARNING!Do not buy from this company if your glasses have to be imported. They will get caught up in customs, reviewed by the FDA, and then held in a facility for an extended period of time. I still have yet to receive my glasses and customer service has done nothing to remedy the situation. I was suppose to get my glasses 2 days ago and now Fedex is saying it may take a month. RIDICULOUS!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Bad quality !!! Crooked sunglasses”

Written on: 24/11/2014 by Briellek377 (1 review written)

I ordered Dior sunglasses . Bad quality . I had the same sunglasses in the past and this looks fake . They came completely crooked and I contact the seller . They tell you to follow the steps to get your refund . I sent the picture from the crooked sunglasses they asked me for and they responded . .. I confirm that I saw the pictures and the glasses have a regulation problem. The quickest solution is to go to a local optician and ask for his help. He will have just to warm a bit the frame and… Read Full Review

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★★★★★

“Very Happy Mary73”

Written on: 19/11/2014 by Mary73 (1 review written)

I was very happy with my purchase of Tiffany Co. sunglasses and optical glasses. I received an email to explain the sunglasses were not in stock and would be a couple of days late, which I thought was great customer service. Then both glasses were shipped to me within 7 days. The prices of these glasses were half price of what Sunglasses Hut or OPSM had them for. Tried them on and they are perfect..would buy from Ottica again… Read Full Review

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★☆☆☆☆

“Have gone downhill over the years. Now shabby!”

Written on: 18/09/2014 by naki051 (1 review written)

Ordered glasses on August 3rd with 5-10 day delivery. One week later, no confirmation of anything yet payment was taken. That always. Call them and they say that they had not processed because of the country I was in. Told them I was a repeat customer. Polite lady confirms and promises glasses will be shipped after the August 15th holiday period but I will have them before end month. It is now September 18th and despite numerous phonecalls, promises of fulfillment of order, back log… Read Full Review

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★☆☆☆☆

“WORST ECOMMERCE EVER!!!!”

Written on: 14/09/2014 by momo3blondes (1 review written)

I purchased a pair of Celine sunglasses from this website and they did not fit so I had to return them. It has now been 1 1/2 months and I STILL have received NO REFUND! Their pathetic customer service department continues to say to me "the sunglasses must be stuck in customs". Meanwhile, I am now out $257.00. DO NOT PURCHASE FROM THIS WEBSITE! The risk is absolutely not worth it!… Read Full Review

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★☆☆☆☆

“Don't Bother”

Written on: 28/08/2014 by Bellhp376 (1 review written)

So I'm in Australia and the glasses I have been after aren't available in stores here. My online search lead me to Otticanet. I originally ordered the Celine Shadow sunglasses which were unavailable elsewhere in the colour I wanted. They were advertised on Otticanet as being in stock. I was continually sent emails saying the wait would be a further 8-10 working days as they were still waiting on the manufacturer for these. This went on for over 2 months. I requested a refund as this was getting… Read Full Review

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★☆☆☆☆

“Horrible service and hidden Duty Fees - stay away”

Written on: 25/06/2014 by 85Finnegan (1 review written)

Ordered sunglasses from them one month ago. Finally got them last week after several follow up messages. Got to my surprise today an invoice from FedEx for $32 for duties and expediting fee. … Read Full Review

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★☆☆☆☆

“Beware hidden shipping fee, and debt collectors!”

Written on: 30/12/2013

Yes I got the sunglasses I ordered. However... this company charges a hidden shipping fee of about $30 (to the U.S.). Even though you are purchasing by credit card on their website and assume the transaction is settled, like any other ecommerce site on earth. I received a cryptic and seemingly fraudulent letter for of debt collection in the mail, and when I looked into it, I traced it back to the purchase of a pair of sunglasses ordered from this website almost 6 months ago. Debt collection!!… Read Full Review

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Luvaloo's Comment

Written on: 27/01/2015

yes would not be surprised this company is so shoddy also you put a comment on there facebook website they take it down then block you from commenting on there facebook page worst sellers ever

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Luvaloo's Comment

Written on: 27/01/2015

yes would not be surprised this company is so shoddy also you put a comment on there facebook website they take it down then block you from commenting on there facebook page worst sellers ever

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Luvaloo's Comment

Written on: 27/01/2015

yes would not be surprised this company is so shoddy also you put a comment on there facebook website they take it down then block you from commenting on there facebook page worst sellers ever

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★★★★★

“100% authentic at incredible prices!”

Written on: 08/10/2013 by Angela88 (1 review written)

I have absolutely enjoyed purchasing my sunglasses from Outticanet, they have excellent delivery service it took exactly a week, I have also made comparison between my delivered pair with another pair from Sunglasses Hut and they are absolutely similar, there's no difference. Excellent service at best price!… Read Full Review

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Luvaloo's Response to Angela88's Review

Written on: 06/02/2015

pity i didn't get the good service you got

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★☆☆☆☆

“terrible service”

Written on: 08/10/2013 by houla12 (1 review written)

ordered WIlEYx sunniEs as aDvertised.not available. ordered another pair. not available.this is the worst internet sEller that i have ever dealt with. a complete shonk. … Read Full Review

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★★★★★

“Otticanet”

Written on: 20/06/2013

I have ordered my sunglasses through otticanet on 3 occasions and I have paid almost half the price of what I would be charged at sunglasses hut. Whilst u still pay the freight free, u are saving in the long run. Delivery is efficient and reliable. You can track the progress of yr delivery online. … Read Full Review

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