Central Scooters, Lye, West Midlands Reviews - www.centralscooters.co.uk

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★★★☆☆
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Central Scooters, Lye, West Midlands - www.centralscooters.co.uk
Central Scooters, Lye, West Midlands - www.centralscooters.co.uk
Central Scooters, Lye, West Midlands - www.centralscooters.co.uk
Central Scooters, Lye, West Midlands - www.centralscooters.co.uk

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Latest Reviews

★★★★★

“Fantastic Customer Service”

Written on: 21/01/2012 by adam.nut (1 review written)

I purchased the moped six months ago. There have been a number of mechanical problems with it since then. However, Central Scooters have always been very helpful and although the warrenty had expired they had the moped back and fixed the problems for me. Both the staff at the shop and the guys at the repair centre in Lye were very polite and understanding. I would like to thank them for their service and would buy from them again in the future. Adam Selvey - Oldbury… Read Full Review

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★★★★★

“To the small minded opposition competative companies ”

Written on: 08/09/2011 by crowe1 (1 review written)

There is obviously a competative opposition scooter company.Who find Central scooters a threat to themselves.Leaving negative feedback.I have just recently bought a BTM QT 20 from Central Scooters.For my 16 year old son.I am from Stoke On Trent.I found the staff very friendly with no obligation.I bought the scooter.Was ready when they said.So i collected in person.As they use courier carriers which is in no way connected to Central Scooters.The scooter did unfortunately malfunction in a short… Read Full Review

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★★★★★

“Very pleased with my purchase”

Written on: 31/07/2011

the staff were very helpful when I was deciding on my purchase, and I am very pleased with my bike, excellent value for money, so I went to central scooters and sorted me out very quickly with everything that I needed.. I was new to this process and they did everything for me, from registering and taxing the bike, which saved me a lott of time. I initially went to another company and was promised that I would have my bike in 6 days but 4 weeks later I was still waiting for my bike. I would… Read Full Review

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★★★★★

“Purchased a KYMCO AGILITY 50CC scooter from CENTRAL...”

Written on: 15/04/2011 by stevesoth (1 review written)

Purchased a KYMCO AGILITY 50CC scooter from CENTRAL SCOOTERS for my sons 16th birthday and i am very pleased with the scooter. Its build is impressive and it looks great, and although not rode it that much to date it seems very reliable.
The service was fantastic from the first phone call to the delivery. Everyone was very informative and helpful.They made sure it was delivered in time and was in perfect condition.
To sum up great scooter and great service and would buy from them again.
Special… Read Full Review

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★☆☆☆☆

“Bought my bt49qt-11 in January from central scooters....”

Written on: 14/04/2011

Bought my bt49qt-11 in January from central scooters. The delivery driver was very rude and I had to wait in all day. The scooter arrived with panel damage. The scooter kept cutting out. The throttle sticks and the fuel tank leaks. Not happy with my purchase… Read Full Review

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Centralscooters's Comment

Written on: 14/04/2011

Just to clarify (from Central Scooters).
<br/>
<br/>We clearly state that we use a National Carrier (TNT) and delivery can be anytime from 9-5 (unless we otherwise agree an alternative method of transport), the drivers are not employed by ourselves so we have no control over them. Again, with regards to the damage caused in transit, this would have been down to TNT however we would have rectified the problem immediately.
<br/>
<br/>As for the other issues you refer to, it would be good to know what mileage and servicing you have done as I am sure the cutting out would be down to valve clearances or carb settings which should all be done a regular service intervals.
<br/>

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★☆☆☆☆

“I agree with all the negatives. A real waste of money....”

Written on: 09/04/2011

I agree with all the negatives. A real waste of money. It is Chinese rubbish. Most reputable garages won't touch the scooter I got from central scooters. My list of problems with the scooter is endless. Started with simple wing mirror issues of not screwing and ending with the whole top end of the engine failing. I am a very annoyed customer, have contacted trading standards… Read Full Review

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Centralscooters's Comment

Written on: 11/04/2011

In response to this review:
<br/>
<br/>1. Mirrors do not just work loose, there is a nut that needs tightening 'with a spanner' once in the mirror is in the correct position.
<br/>2. We understand that some mechanics will not touch Chinese imports, this is due to the fact they are not confident in being able to get the parts but we stock all parts. However this must be your responsibility to find a suitable garage before making the purchase, not ours.
<br/>3. Top ends/engines do not usually fail unless worn, obviously on the odd occasion there can be the odd fault however in our experience of servicing these scooters engine failure generally occurs through misuse and failure to service/maintain the scooters.
<br/>Its always best to contact Central Scooters with any issues as trading standards will generally tell you to do that anyway.

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★★★★★

“I recently purchased a Peugeot V-Clic from these guys....”

Written on: 05/04/2011 by G myster (1 review written)

I recently purchased a Peugeot V-Clic from these guys. I wanted something for under a grand to use during the summer to save on my current transport costs i.e. my car. This peugot fitted the bill and I couldnt be happier with my purchase. Cracking little bike great fun to ride and Im saving a fortune on petrol, tax and insurance. So far so good. A very happy customer… Read Full Review

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★☆☆☆☆

“I have had my BTM scooter for around 3 months now, it...”

Written on: 24/03/2011

I have had my BTM scooter for around 3 months now, it seemed ok to start with, but like other reviewers on here it started to have major problems. The scooter kept stalling, there was a smell of petrol all the time and the kick start failed to work. The scooter looks OK but dont be fooled. I have now purchased a 50cc Zip Peugeot from my local dealer… Read Full Review

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Centralscooters's Comment

Written on: 05/04/2011

Please contact us (Central Scooters) with your issues, we are happy to help. I would be pretty sure that the scooter needed its first service which a lot of riders think they don't need to do as its a new scooter but it is very important to do this - then they wonder why problems occur.
<br/>
<br/>Keep up with maintenance and servicing and you will get good use from your scooter.

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★★★★★

“BTM 125T ROCKY - Chinese bike on the road for under a...”

Written on: 10/03/2011

BTM 125T ROCKY - Chinese bike on the road for under a grand. Delivered in seven days from ordering. Now one month riding - no problems so far. Central Scooters have helped us out with parts and advice on previous bikes (This is my third ) - I aim to get 2 years almost trouble free riding for under a grand - that's £10 per week. Which means I can keep my new job working shifts. Buses don't run before 6.00am !!… Read Full Review

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★☆☆☆☆

“I ordered a btm sport scooter, it arrived late as I...”

Written on: 07/11/2010

I ordered a btm sport scooter, it arrived late as I had to wait for them to register it. It turns out that in fact I am the second owner and not the first as you would imagine. Scooter turned up with damage on the panels and would not start. The scooter would not start. A whole list of other problems occurred, I very much regret purchasing my scooter from central scooters. Wished I had read these review before my purchase… Read Full Review

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Centralscooters's Comment

Written on: 22/03/2011

Response from Central Scooters:
<br/>We advise on the phone at point of sale the delivery time - if you were not happy with this then the order should not have been placed.
<br/>
<br/>With regards you being the second owner, this is clearly explained on the terms and conditions on our website. The scooter will be registered to the company to enable us to obtain vehicle registration and tax. Ownership is then transferred over by way of V5/Log book. It is not our fault if terms and conditions are read.
<br/>
<br/>In respect of the damage on delivery, we use a National Carrier at times and can only apologise for the damage caused in transit however I am 100% sure we resolved this issue at minimal hassle to yourself. With regards to not starting, I would have to dispute this as all vehicles are PDi'd and running to the point they leave our premises.
<br/>

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★☆☆☆☆

“This bike looks good but dont be fooled. I have had...”

Written on: 25/09/2010

This bike looks good but dont be fooled. I have had the bike for 14 days. daily journey is 14 miles....so far it has done less than 40 miles. First, flat battery, then told it was the timing. It keeps breaking down when I stop at lights etc. end up pushing it. Either it won't start or eventually goes & breaks down later on the journey. Now central say it could be 2 other things wrong. They will send out the parts but I have to fit them, if I can't they will talk me through it over the phone. NO… Read Full Review

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Centralscooters's Comment

Written on: 07/03/2011

The warranty given on these scooters is fully reflected in the low price offered and is fully explained in the terms and conditions.
<br/>
<br/>We are always happy to help and sort any issues.
<br/>
<br/>As for the 30 mph, the scooters are restricted by law for 16 yeard old riders, if a 50cc scooter is de-restricted you should legally notify the DVLA and your insurers as this will take it from the Moped classification.
<br/>
<br/>People are always quick to leave negative comments however these reviews do not show the many thousands of customers who we have dealt with over the years.

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★★★★★

“Times are hard so I had to drop the car a buy a...”

Written on: 10/09/2010

Times are hard so I had to drop the car a buy a scooter, went up to Central Scooters showroom and they have a large range of scooters for all pockets along with a good range of clothing and accessories.

Me being a skinflint went for the cheapest scooter possible being the BTM BT49QT-9 and I have to say I couldn't be more pleased.

OK the Qaulity is not that of the kymco or peugeot but they start at £400 more, I've had one minor issue but that was all sorted at the first service, as for the… Read Full Review

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★★★★★

“Blinking great scoot. Cant fault it. Had a Peugeot...”

Written on: 09/08/2010

Blinking great scoot. Cant fault it. Had a Peugeot Vclic which was wrote off and only had the money for the BTM scooter. Got to say it is in every way the same as the vclic. If anything it goes better. Happy Chappy… Read Full Review

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★☆☆☆☆

“Not the best quality of scooter. I have also had...”

Written on: 28/07/2010

Not the best quality of scooter. I have also had trouble, mainly with the wheels. The tyres kept deflating. Upon inspection at my local garage it was discovered that the mould of the actual wheel was manufacturer wrong. I have attempted to get a replacement wheel from central scooters with no response. I have managed to purchase off ebay a wheel now. I am also getting trouble with my fuel gauge now not working. The scooter has only done 600 miles and I am not at all happy with my purchase… Read Full Review

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Centralscooters's Comment

Written on: 05/04/2011

I very much doubt there was no reply from Central Scooters with regards to a part you were after, we do everything we can to help customers. In fact, I am 100% confident in saying that you would not get the service from other internet sellers than what you do from us.
<br/>
<br/>I would stress that we are happy to help, we do not sell a product and not deal with the after service...always contact us with any problem

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★★★★★

“I ordered this bike on Friday the 25/06/10 and it...”

Written on: 01/07/2010

I ordered this bike on Friday the 25/06/10 and it arrived as requested on the 30/06/10. The Scooter came wrapped on a pallet and in a cardboard box and stuffed with loads of bubble wrap. The scooter itself was is pristine condition and was fully assembled, everything attached bar the wing mirrors which simply screwed on.
Customer service throughout has been fantastic, i was called an hour after placing my order to arrange delivery. I had to call on the 29/06/10 for a tracking number which they… Read Full Review

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★★★★★

“Great little scooter. Using this on the back of my...”

Written on: 20/06/2010

Great little scooter. Using this on the back of my motor home. Cheap to run. Good build quality. One happy customer… Read Full Review

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★★★★★

“I am little confussed by the reviews on here. I have...”

Written on: 10/06/2010

I am little confussed by the reviews on here. I have now purchased 2 scooters from Central Scooters. The first being a BT49QT-9 (purchased over 4 years ago) and it has served me well. I have covered over 12000km on the scooter and has only let me down once. Apart from the belt snapping at 6000ish kilometers it gave me reason enough to purchase again. I have been riding my second purchased (a BT49QT-12) for over 8 weeks and are extremely happy. Great value, cheap servicing and I personally would… Read Full Review

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★☆☆☆☆

“I have read through the reviews for central scooters,...”

Written on: 09/04/2010

I have read through the reviews for central scooters, my sports scooter is quick frankly a pile of rubbish. I purchased it in january. The scooter was missing bolts which I had to get from a garage. The back wheel is fitted badly and rubs against the brake pad. The wing mirrors do not fit correctly and the kick start has just broken this morning. i am a very annoyed customer… Read Full Review

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★☆☆☆☆

“I ordered up a bt125t-12 from central scooters, they...”

Written on: 23/03/2010

I ordered up a bt125t-12 from central scooters, they seemed like a nice bunch of people of the phone. Then the goods arrived and the problems started. I was riding along a busy junction when the brakes failed. I nearly died. I had only done 100 miles on the scooter. These types of things should have been checked before the scooter was sent to me, but was not. I took the scooter to a local garage to have a look and they informed me that the scooter was substandard. The wiring was all wrong for… Read Full Review

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★☆☆☆☆

“bought a btm 125 T -12.what a heap of junk.On ”

Written on: 19/03/2010

bought a btm 125 T -12.what a heap of junk.On
delivery the underneath panel was cracked.In fairness they sent a new one out prompltly. Within first two days the centre stand was scraping on the floor dodgy spring so had to be cabled tied up,which did a much better job.Then the indicator dropped off and the tail light and horn stopped working.Next was the exhaust tail pipe fell off,rivets worked loose very quickly and then the whole exhaust itself worked loose from the engine.Front and rear… Read Full Review

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