Gree Air Conditioners Reviews

★★☆☆☆
2.2 / 5
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Latest Reviews

★★☆☆☆

“Negative stars for post sales suppirt”

Written on: 23/04/2017 by Kennedy182 (1 review written)

AC is noisy and difficult to use. When it needed to be repaired, the numbers on their website are not answered. Online scheduling does not work. I called the store where I purchased it and with much difficulty, provided mobile numbers, claiming "they're having problems with landline". I'm not going to risk my security and allow dubious "service providers" into my house. NEVER AGAIN. I'm going to dump this and would rather spend 20k to purchase a branded unit… Read Full Review

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★☆☆☆☆

“GREE Inwrrtor split air conditioner ”

Written on: 19/04/2017

I bought this AC in sept 17 soon the winter came and AC was not used except for checking. Now as the mercury rises started using it performance was lower than before and finally the equipment stopped warming service Center was called and Evaporator leak was diagnosed this was thursday I was told thainner will be lifted tomorrow from Thursday till now I am given assurance every day that it will be done today. This. Is how they treat their customers. They claim on Medea full warranty when the… Read Full Review

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★☆☆☆☆

“Ya get what ya pay for”

Written on: 03/04/2017 by AidanLee (1 review written)

Absolute rubbish. Would only blow warm air , never hot. Infact the installers put the wee machine on it and it kept reading error. The heat pump was completely replaced and another gree put in its place,that too never worked as it should,the gree companies reps came and looked at it (after 8 months) and said I would need to use it on manual fan to get it to blow warm air. Not good enough ! Luckily the professional installers took it out and replaced it with a mitsubishi. My sister also got a… Read Full Review

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★☆☆☆☆

“Do not buy!”

Written on: 30/03/2017 by Haynestm381 (1 review written)

I bought this junk 3 weeks ago and it blows nothing but warm air. Regardless of what "special" temp settings, my room is always 20-25 degrees higher than I have the remote set. Trust me when I say any window AC will easily outperform this free junk any day by a long shot! Don't let nobody manipulate you into wasting this much money to be this disappointed. By the way, mines was professionally installed. This piece of junk worked for about 2 hours before it blows hot air even after freon… Read Full Review

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★★★★☆

“Proper Installation. ”

Written on: 24/03/2017 by Rolandor1945 (1 review written)

Although I am not a certified A.C. installer for people who buy them and install them to save money please use common sense, take your time and research how to properly install the units. I live in Houston TX where it's scorching hot year round and bought a Gree unit for my garage. With proper insulation above the garage and garage door insulation kit and installed unit correctly the unit as of right now works great and it's 72 degrees in my garage. We have very humid weather also so the dry… Read Full Review

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★☆☆☆☆

“Bakwas”

Written on: 07/10/2016 by KylanLacroix295 (1 review written)

So poor quality so don't buy gree Ac… Read Full Review

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★☆☆☆☆

“10+ Service Calls and we are without AC in 100 Degree...”

Written on: 07/09/2016 by MatthewNolan155 (1 review written)

We purchased our home with an existing Gree Mini Split. The issues we have had ranged from installation to freon issues. Drain lines not properly installed, caused indoor waterfalls of epic proportions from 2 of the 4 units. The other ongoing issue we have been dealing with is freon leaks, multiple freon leaks. At first it they were in the lines, now two of the indoor units are spewing freon in the house. Not only did they not cool, but they made us sick with nausea and dizziness. Gree… Read Full Review

Drkoole's Comment

Written on: 12/11/2016

To be fair your review is about the poor installation of the airconditioner and not the brand, could have the same issues with any brand when a nuf nuf installs it and leaves no after sales details to back up thier work.
No manufacturer will give a warranty if they have no proof it was installed by a qualified tech.

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★☆☆☆☆

“Ceiling cassette terrible ”

Written on: 16/07/2016 by JohnpaulJennings (1 review written)

I had two Gree mini split units installed last fall. I'm pleased with the wall mount unit. The ceiling unit has been nothing but trouble and still isn't working. Express Air in Georgetown installed and cant get it fixed. If your considering a ceiling mount unit from Gree don't do it. In addition to being a bad unit the remote is very complicated and doesn't seem to work very well… Read Full Review

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★☆☆☆☆

“never buy gree inverter ac”

Written on: 10/06/2016 by hello76 (1 review written)

I recently bought gree inverter ac but I am not at all satisfied with the energy consumption which they are claiming in their advertisement through tv commercial.They are claiming upto 60 percent saving which is a big lie and publicity stunt to attract more people. Let me tell you what I am going to tell you is not based on assumption but I have calculated unit enery consumption by attaching digital meter to gree units as well as panasonic inverter ac. What I have I found is do not expect any… Read Full Review

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★★★★☆

“Really quiet operation”

Written on: 03/06/2016 by Muellerze172 (1 review written)

I just had installed a Gree air conditioner, and i was a little skeptical at first. It has now been a few months since and i am more than happy with this unit. It is really quiet, my last air conditioner was very noisy and it was a brand name. The brand i have installed is a cozy range, and i mainly use this for heating. works well in low temperatures so i can recommend to anyone in cold areas. … Read Full Review

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★★★★★

“To All Gree Users”

Written on: 05/05/2016 by acindustryman (2 reviews written)

As a representative for Gree, having read the reviews, I get the impression that they are based on either 1. A do it yourself installation with no knowledge of how the system works, and without the proper tools. 2. Poor choice of installer or supplier that won't back the installation once they have been paid. Items like "refrigerate running down my wall" or "water running down my wall" indicates a complete lack of understanding of how an air conditioning systems works. All air conditioners… Read Full Review

Hvacguy's Response to acindustryman's Review

Written on: 27/09/2016

As a professional in the industry it seems as though if you do not want to get a bad reputation, and want people to want to sell your product stop making it available to the do it yourself people. I will not sell or carry a line that is easily available to everyone due to the fact they are going to get installed wrong and do not want my reputation to drown along with the manufacturer's reputation. If you think that is the cause of bad reviews stop making it so easy for people that should not be installing them. You can say it is better but reviews don't say it so why would any company want to carry your product?

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Acindustryman's reply to Hvacguy's Comment

Written on: 28/09/2016

I agree 100% that we should keep better control of who gets access to a product like this. In our market in Canada we sell via Wholesale Distributors who sell to contractors. While we make every attempt to control the flow of product to qualified people, you can buy any brand online without proof of qualification. It just bothers me that a homeowner in my territory thinks the product is bad because a review from someone somewhere else in the world who was able to buy and try to install the product screws it up.

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Justsaynotogree's Response to acindustryman's Review

Written on: 25/01/2017

MY HEAT BILL WITH A GREE SPLIT UNIT IS THROUGH THE ROOF AND I AM FREEZING!

My January 2017 shows me using 1600 kWh compared to an average ABQ, NM bill for 600 kWh

My Silver Lining is that I did not BUY this house......and I CAN MOVE.

Gree seems like a very big mistake......

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Acindustryman's reply to Justsaynotogree's Comment

Written on: 22/02/2017

After reviewing the weather history for this past 6 months seems like it has been a cooler than normal winter across the southwest, so running the unit longer each day to deal with that could be one of the reasons for your higher bill. If you look at the HSPF ratings for most manufacturers on the AHRI web site they will be very close withing a range of products - lets say all 16 SEER units will have a similar HSPF rating, or if you get into the more efficient systems - 25-30 SEER the HSPF goes up. Higher performance comes at a cost, so most people tend toward budget rather than energy savings.

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Drkoole's Response to acindustryman's Review

Written on: 12/11/2016

Also a prof tech in the industry 20+ yrs I agree with both resposes, in Australia we have same issues with plumbers/electricians/handymen with "installers cred" (nuf nufs), I have installed many brands, Gree included, had my doubts at first and as yet not one customer complaint with pruduct issues, 6yr warranty, parts availability good and priced acordingly, no issues here.

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★☆☆☆☆

“Never take this AC, Service is very negligible ”

Written on: 28/04/2016 by m.zameer (1 review written)

Service center is bad and most unhappy behaviour with the customer… Read Full Review

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★☆☆☆☆

“Never buy gree, it just waste of money”

Written on: 22/04/2016 by minu.bravo (1 review written)

Hello sir, I am so unhappy and angry after using gree 1.5 ton split at my home. It was installed at my around 4.5years. After installation, i used to repair it on almost every year. Last year it was repaired twice in a year. One time from local technician and one time your company's technician. Your company charged me big amount for repairing (i.e. gas charging, and renewing some inner collant device plates) But now on this summer, when i tried to use my split ac, i was shocked that there's no… Read Full Review

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★☆☆☆☆

“Dont bother!”

Written on: 18/11/2015 by MathewAdkins (1 review written)

Unit lasted 4 months. Cannot get the warranty honored due to the face that gree got bought out by soleus and now has a limited warranty on the units. Parts are not available. Distributors started dropping this brand due to failure… Read Full Review

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★☆☆☆☆

“My free has been a lemon”

Written on: 09/09/2015 by Skylarn258 (1 review written)

Purchased and installed. for a family rm already it has leaked refrigerate down my wall have has ad guy her 3 times then had to add refrigerate and it still only cooled for a short time . I like that it is quiet and looks good I just wish it had a function in the room. When I like a product I tell lots of people but I've been telling 3 times as many what a lemon I have.$3,000 not well spent… Read Full Review

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★★★★★

“Simple easy and awesome ”

Written on: 20/08/2015 by Rickylee (1 review written)

Save the money and buy a Gree. We added (2) Gree mini splits to our home left the furnace the way it was. Our ac and furnace hardly run and we are colder than cold and hotter then hot. Our electric bill is average $100 cheaper a month! Best thing we ever did. They wanted thousands to upgrade our hvac system. Been running almost (2) years no problems… Read Full Review

Justsaynotogree's Response to Rickylee's Review

Written on: 25/01/2017

Where do you live? In ABQ my bill is running $100 to $150 more per month in the winter.....and this is a MILD winter ;(

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★☆☆☆☆

“NO PARTS AVAILABLE”

Written on: 07/08/2015 by chiefjim64 (1 review written)

I HAVE INSTALLED IN MY HOME AND RENTAL HOMES ABOUT 5 OF THE SINGLE AND MULTI UNIT GREE 12 TON, 18 TON AND 24 TON UNITS. BUT, I WILL NEVER BUY ANOTHER SYSTEM BECAUSE I CANNOT FIND ANY PARTS OR ANYONE THAT WILL SELL PARTS TO A HOMEOWNER BECAUSE I AM NOT A DEALER OR AN AUTHORIZED INSTALLER. I NEED A MAIN BOARD (AP1) FOR AN 18 TON MULTI SPLIT CONDENSER UNIT THAT WAS STRUCK BY LIGHTING. DON'T BUY THESE SYSTEMS UNLESS YOU HAVE A SOURCE FOR REPAIRS… Read Full Review

Guitpicker22's Response to chiefjim64's Review

Written on: 04/03/2016

your review should read don't buy any split system not from a licensed HVAC contractor because no company will sell parts to homeowners

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★☆☆☆☆

“Stay away from this brand ”

Written on: 29/07/2015 by Review2000 (1 review written)

When moving in to new apartment we had a non window Gree Aircon installed. Within the first three months it started leaking water and we have the filter cleaned. It seemed to fix the the problem but less than a month later started leaking a lot of water from the cooling duct & and had ice on coming out hitting the fan and making a lot of noise. We can only use the Aircon on dry mode but this is no good if you suffer from Asthma. It did leak some water again also. My advice is don't waste your… Read Full Review

Acindustryman's Response to Review2000's Review

Written on: 18/02/2016

If you don't drain the condensate properly or install a mini condensate pump then you will get a lot of water produced if it is humid inside the home - lots of plants etc.
Doesn't matter what brand you install. This is what customers get when they cut corners - don't use a proper installation company to save a few bucks.

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Drkoole's Response to Review2000's Review

Written on: 12/11/2016

I suspect he was saving money by using unqualified installer, sure suggest a better bigger brand to your landlord like SAMSUNG, it can catch fire and he can claim insurance, just hope no one gets injured.

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★☆☆☆☆

“non reliable product and poor customer services”

Written on: 03/07/2015 by ghraza (1 review written)

Bought Gree inverter AC 1.5ton on 29/6/2015. After installing it was not working. Company technician visited home and confirmed the manufacturing fault and inform us that it will be picked up by company and the fault will be rectified. Despite several telephonic reminders and request, almost one week is over and the the unit is not picked up for rectification. We as a customer Highly dissatisfied with the product and after sales services. Company is not even bother to rectify their own… Read Full Review

C.mohan's Response to ghraza's Review

Written on: 26/05/2016

I fully agree my 1hp unit is faulty & was told that the sensor is faulty and would cost me Rm 400 to replace. Most Tech have not heard of it .

Never-never buy non popular units

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★☆☆☆☆

“Worst of all air conditioners”

Written on: 26/06/2015 by vasanthko (1 review written)

I bought a GREE 1.5 ton window a/c 20 days before.I getting this grueling sound and the to top it up there is no cooling at all. Worst air conditoner....Iam doing night shift and after coming home i spending sleepless days. WORST WORST WORST… Read Full Review

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