Gree Air Conditioners Reviews

★★☆☆☆
2 / 5
47
25.5% of users recommend this
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Latest Reviews

★☆☆☆☆

“WORTHLESS GARBAGE”

Written on: 11/07/2017

DO NOY BUY THIS PRODUCT. It absolutely does not work in any capacity. It decided to heat my room up on one of the hottest days of the year, it was unbearable and kept malfunctioning so could not be stopped. It eventually simply had to be ripped from the wall. I could not advise more strongly that you steer as clear from this product as possible and do not waste a penny of your money on this awful, useless, rip-off of a product. I can not think of a single positive point about this product… Read Full Review

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★☆☆☆☆

“Totally waste of money”

Written on: 26/06/2017 by HarperFlanagan (1 review written)

Please DONT BUY THIS..if you want waste your money then only this junk preferably i say you should go for it..when i start this ac oh not ac it is junk..so i when i start it..it cool your room as much as there is snawfall and suddenly there is valcano coming out from it..whats happening is not totally understandable..so please DONT GO FOR IT!… Read Full Review

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★★☆☆☆

“malfunctioning by day 2”

Written on: 14/06/2017 by 1Dissapointed (1 review written)

New AC split unit installed with 2 units. The first works perfectly, can't even hear it on and keeps 3 rooms about 450 sq ft very cool. Agree that the remote and the instructions leave a lot to be desired. The icon showing up on my remote is not listed on the instructions so I have no idea what it is and I can't get rid of it. It does not show up on the 2nd remote. The various swing positions listed on the manual, do not match the fewer positions on the actual machine. Then the second split… Read Full Review

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★☆☆☆☆

“quiet is as good as i can say”

Written on: 06/06/2017 by 320Johnson (1 review written)

well, its VERY quiet...and, it cools. and supposedly it heats. the rest, is ridiculous. FIRST: all the stupid control info is ON the remote and so tiny, you cant tell the cool mode from fan mode. what little IS actually showing on the actual unit, is in icons that do NOT resemble what is in the user manual. all in all, this was NOT a good purchase. apparently NO ONE that speaks ENGLISH as a first or ONLY language had anything to do with writing the manual and most likely never read it… Read Full Review

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★☆☆☆☆

“Junk”

Written on: 03/06/2017 by Hallie37 (1 review written)

This product don't even work and takes up to 14 days to reach anyone and get told pretty much oh well… Read Full Review

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★☆☆☆☆

“Junk”

Written on: 20/05/2017 by Peacock302 (1 review written)

There service is terrible! There products are cheap ! Noisy ! Can't even return a phone call I recommend a Danby product !!!!!! I purchased my gree product came from an unopened package missing pieces nobody even cares Iam out my money !!! Ripped off… Read Full Review

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★☆☆☆☆

“Gree AC 1 ton Invertor”

Written on: 16/05/2017 by Salazar199 (1 review written)

Dear All. I donot recommend anyone to buy Gree AC Invertor. It is unreliable and show different error codes like E4, E5, E6 etc. I donot find any Gree service & repair center around. Go for kenwood. Really good. Regards… Read Full Review

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★★☆☆☆

“Negative stars for post sales suppirt”

Written on: 23/04/2017 by Kennedy182 (1 review written)

AC is noisy and difficult to use. When it needed to be repaired, the numbers on their website are not answered. Online scheduling does not work. I called the store where I purchased it and with much difficulty, provided mobile numbers, claiming "they're having problems with landline". I'm not going to risk my security and allow dubious "service providers" into my house. NEVER AGAIN. I'm going to dump this and would rather spend 20k to purchase a branded unit… Read Full Review

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★☆☆☆☆

“GREE Inwrrtor split air conditioner ”

Written on: 19/04/2017

I bought this AC in sept 17 soon the winter came and AC was not used except for checking. Now as the mercury rises started using it performance was lower than before and finally the equipment stopped warming service Center was called and Evaporator leak was diagnosed this was thursday I was told thainner will be lifted tomorrow from Thursday till now I am given assurance every day that it will be done today. This. Is how they treat their customers. They claim on Medea full warranty when the… Read Full Review

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★☆☆☆☆

“Ya get what ya pay for”

Written on: 03/04/2017 by AidanLee (1 review written)

Absolute rubbish. Would only blow warm air , never hot. Infact the installers put the wee machine on it and it kept reading error. The heat pump was completely replaced and another gree put in its place,that too never worked as it should,the gree companies reps came and looked at it (after 8 months) and said I would need to use it on manual fan to get it to blow warm air. Not good enough ! Luckily the professional installers took it out and replaced it with a mitsubishi. My sister also got a… Read Full Review

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★☆☆☆☆

“Do not buy!”

Written on: 30/03/2017 by Haynestm381 (1 review written)

I bought this junk 3 weeks ago and it blows nothing but warm air. Regardless of what "special" temp settings, my room is always 20-25 degrees higher than I have the remote set. Trust me when I say any window AC will easily outperform this free junk any day by a long shot! Don't let nobody manipulate you into wasting this much money to be this disappointed. By the way, mines was professionally installed. This piece of junk worked for about 2 hours before it blows hot air even after freon… Read Full Review

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★★★★☆

“Proper Installation. ”

Written on: 24/03/2017 by Rolandor1945 (1 review written)

Although I am not a certified A.C. installer for people who buy them and install them to save money please use common sense, take your time and research how to properly install the units. I live in Houston TX where it's scorching hot year round and bought a Gree unit for my garage. With proper insulation above the garage and garage door insulation kit and installed unit correctly the unit as of right now works great and it's 72 degrees in my garage. We have very humid weather also so the dry… Read Full Review

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★☆☆☆☆

“Bakwas”

Written on: 07/10/2016 by KylanLacroix295 (1 review written)

So poor quality so don't buy gree Ac… Read Full Review

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★☆☆☆☆

“10+ Service Calls and we are without AC in 100 Degree...”

Written on: 07/09/2016 by MatthewNolan155 (1 review written)

We purchased our home with an existing Gree Mini Split. The issues we have had ranged from installation to freon issues. Drain lines not properly installed, caused indoor waterfalls of epic proportions from 2 of the 4 units. The other ongoing issue we have been dealing with is freon leaks, multiple freon leaks. At first it they were in the lines, now two of the indoor units are spewing freon in the house. Not only did they not cool, but they made us sick with nausea and dizziness. Gree… Read Full Review

Drkoole's Comment

Written on: 12/11/2016

To be fair your review is about the poor installation of the airconditioner and not the brand, could have the same issues with any brand when a nuf nuf installs it and leaves no after sales details to back up thier work.
No manufacturer will give a warranty if they have no proof it was installed by a qualified tech.

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★☆☆☆☆

“Ceiling cassette terrible ”

Written on: 16/07/2016 by JohnpaulJennings (1 review written)

I had two Gree mini split units installed last fall. I'm pleased with the wall mount unit. The ceiling unit has been nothing but trouble and still isn't working. Express Air in Georgetown installed and cant get it fixed. If your considering a ceiling mount unit from Gree don't do it. In addition to being a bad unit the remote is very complicated and doesn't seem to work very well… Read Full Review

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★☆☆☆☆

“never buy gree inverter ac”

Written on: 10/06/2016 by hello76 (1 review written)

I recently bought gree inverter ac but I am not at all satisfied with the energy consumption which they are claiming in their advertisement through tv commercial.They are claiming upto 60 percent saving which is a big lie and publicity stunt to attract more people. Let me tell you what I am going to tell you is not based on assumption but I have calculated unit enery consumption by attaching digital meter to gree units as well as panasonic inverter ac. What I have I found is do not expect any… Read Full Review

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★★★★☆

“Really quiet operation”

Written on: 03/06/2016 by Muellerze172 (1 review written)

I just had installed a Gree air conditioner, and i was a little skeptical at first. It has now been a few months since and i am more than happy with this unit. It is really quiet, my last air conditioner was very noisy and it was a brand name. The brand i have installed is a cozy range, and i mainly use this for heating. works well in low temperatures so i can recommend to anyone in cold areas. … Read Full Review

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★★★★★

“To All Gree Users”

Written on: 05/05/2016 by acindustryman (2 reviews written)

As a representative for Gree, having read the reviews, I get the impression that they are based on either 1. A do it yourself installation with no knowledge of how the system works, and without the proper tools. 2. Poor choice of installer or supplier that won't back the installation once they have been paid. Items like "refrigerate running down my wall" or "water running down my wall" indicates a complete lack of understanding of how an air conditioning systems works. All air conditioners… Read Full Review

Hvacguy's Response to acindustryman's Review

Written on: 27/09/2016

As a professional in the industry it seems as though if you do not want to get a bad reputation, and want people to want to sell your product stop making it available to the do it yourself people. I will not sell or carry a line that is easily available to everyone due to the fact they are going to get installed wrong and do not want my reputation to drown along with the manufacturer's reputation. If you think that is the cause of bad reviews stop making it so easy for people that should not be installing them. You can say it is better but reviews don't say it so why would any company want to carry your product?

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Acindustryman's reply to Hvacguy's Comment

Written on: 28/09/2016

I agree 100% that we should keep better control of who gets access to a product like this. In our market in Canada we sell via Wholesale Distributors who sell to contractors. While we make every attempt to control the flow of product to qualified people, you can buy any brand online without proof of qualification. It just bothers me that a homeowner in my territory thinks the product is bad because a review from someone somewhere else in the world who was able to buy and try to install the product screws it up.

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Lucyl613's Response to acindustryman's Review

Written on: 06/06/2017

MY unit was professionally installed and the issues are with your MANUAL and pathetic information. Does anyone at GREE even read these things before you send them to publishing? Has ANYONE actually thought to NOTE IN THE MANUAL that the icons in the BOOK , ONLY SHOW ON THE DAM REMOTE and are very VERY tiny, difficult to see ??? Has it occurred to anyone at GREE to actually put WORDS on the unit itself that are readable as to HEAT, COOL, FAN???? Not everyone is tech smart or wants to spend hours figuring out what your stupid icon pictures mean or keep pushing buttons to finally figure out HOW to (for instance) TO ONLY RUN THE FAN, and not cool with fan. The installer had no clue really, WHAT everything on the unit or even on the remote was for and only said: the manual explains it all. YOUR MANUAL DOES NOT EXPLAIN IT ALL, in fact, it actually explains very dam LITTLE. I was going to get a 2nd and 3rd unit for other properties, but now..no way. I ll stick to THRU THE WALL units that while might be noisy, are VERY simple to operate for ANYONE of ANY age.

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Justsaynotogree's Response to acindustryman's Review

Written on: 25/01/2017

MY HEAT BILL WITH A GREE SPLIT UNIT IS THROUGH THE ROOF AND I AM FREEZING!

My January 2017 shows me using 1600 kWh compared to an average ABQ, NM bill for 600 kWh

My Silver Lining is that I did not BUY this house......and I CAN MOVE.

Gree seems like a very big mistake......

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Acindustryman's reply to Justsaynotogree's Comment

Written on: 22/02/2017

After reviewing the weather history for this past 6 months seems like it has been a cooler than normal winter across the southwest, so running the unit longer each day to deal with that could be one of the reasons for your higher bill. If you look at the HSPF ratings for most manufacturers on the AHRI web site they will be very close withing a range of products - lets say all 16 SEER units will have a similar HSPF rating, or if you get into the more efficient systems - 25-30 SEER the HSPF goes up. Higher performance comes at a cost, so most people tend toward budget rather than energy savings.

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Drkoole's Response to acindustryman's Review

Written on: 12/11/2016

Also a prof tech in the industry 20+ yrs I agree with both resposes, in Australia we have same issues with plumbers/electricians/handymen with "installers cred" (nuf nufs), I have installed many brands, Gree included, had my doubts at first and as yet not one customer complaint with pruduct issues, 6yr warranty, parts availability good and priced acordingly, no issues here.

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★☆☆☆☆

“Never take this AC, Service is very negligible ”

Written on: 28/04/2016 by m.zameer (1 review written)

Service center is bad and most unhappy behaviour with the customer… Read Full Review

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★☆☆☆☆

“Never buy gree, it just waste of money”

Written on: 22/04/2016 by minu.bravo (1 review written)

Hello sir, I am so unhappy and angry after using gree 1.5 ton split at my home. It was installed at my around 4.5years. After installation, i used to repair it on almost every year. Last year it was repaired twice in a year. One time from local technician and one time your company's technician. Your company charged me big amount for repairing (i.e. gas charging, and renewing some inner collant device plates) But now on this summer, when i tried to use my split ac, i was shocked that there's no… Read Full Review

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