Furniture Barn Reviews - www.furniture-barn.co.uk

★★☆☆☆
2.3 / 5
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Latest Reviews

★★★★★

“EXCELLENT SERVICE”

Written on: 11/04/2015 by EliseMacDonald (1 review written)

Recently purchased from the new Doncaster showroom and I am really pleased with the whole package. After a slight delay in 1 item coming in the transport team were really helpful and informative. Thank you Gareth and thank you furniture barn. We will be back… Read Full Review

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★☆☆☆☆

“Terrible service. ”

Written on: 04/04/2015

Placed my order on 4,January for large Wessex dining table, with sideboard, 2 leather chairs, 8 Wooden chairs with light brown pads and a Windermere corner unit. I told the salesman at the time that I needed the items for the Middle of April. I rang them after 10 weeks to see if delivery was on time. I was told that everything was here except the seat pads and table, but everything would be here for the end of March. After 12 weeks at the end of March I went into the store and saw the original… Read Full Review

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★★★★★

“Perfect delivery and prices”

Written on: 23/03/2015 by Prestonxl182 (1 review written)

Bought a winchester table and chair set, fantastic prices and was delivered in full and on time. I am in love with my order and will be recommending to my family and friends. Well done Russell at furniture barn Doncaster for helping me and gaining me as a long term customer ! :)… Read Full Review

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★★★★★

“Value for money”

Written on: 20/03/2015 by Mariesimum (1 review written)

after reading reviews on some websites I was concerned about ordering from furniture barn but after a discussion with the store manager I decided to give them the order and I am so glad I did. I love my new table and chairs and i will be going back in to the sheffield store next week to order my TVs stand and sideboard. Only down side I can think of is that they didn't have any biscuits to go with the coffee but they have promised they will have some in next time I go… Read Full Review

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★★★★★

“Value for money”

Written on: 20/03/2015 by AutumnHorton (1 review written)

after reading reviews on some websites I was concerned about ordering from furniture barn but after a discussion with the store manager I decided to give them the order and I am so glad I did. I love my new table and chairs and i will be going back in to the sheffield store next week to order my TVs stand and sideboard. Only down side I can think of is that they didn't have any biscuits to go with the coffee but they have promised they will have some in next time I go… Read Full Review

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★★★★☆

“lovely furniture ”

Written on: 19/03/2015 by Adrienne405 (1 review written)

My whole experience with furniture barn has been a pleasure we chose from the Irish coast range the sales staff are extremely helpful,no pressure to buy. Our furniture arrived and I must say looks beautiful we shall be going back to buy more from that range… Read Full Review

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★★★★★

“Bad reviews? Not in my experience”

Written on: 19/03/2015 by 88MacKay (1 review written)

We (my wife) has been shopping around for some quality affordable furniture for a while. She dragged me along to the new Doncaster showroom around 2 weeks ago. We bought the full living room set of Winchester, with a dining table (and 8!) tartan chairs. Sales staff were extremly helpful and pleasant. They told us we would have delivery with 7-10 days and the delivery team would be in touch. They called my wife after 3 days asking for a convienant time for delivery. We asked for a Saturday… Read Full Review

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★★★★☆

“Best place for furniture in Grantham”

Written on: 19/03/2015 by Dave1298 (1 review written)

Received my order as promised and more than impressed, good selection and knowledgable staff… Read Full Review

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★★★★☆

“Great value for money”

Written on: 19/03/2015 by LauraRuby (1 review written)

We went to the sutton coldfield store very impressive, we went for the basic range spent around £700 and great value for money Delivery £29 we were told 8 days as it was in stock, we were texted and emailed to confirm everything arrived, drivers took to troom of our choice. Very happy will use again… Read Full Review

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★★★★☆

“Promt replys”

Written on: 17/03/2015 by alanuk1111 (1 review written)

Chilton product would look better without distressing … Read Full Review

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★☆☆☆☆

“Still waiting for furniture after 5 months”

Written on: 12/02/2015 by hawkmaster (1 review written)

ORDERED WESSEX RANGE FOR BEDROOM ON 20 SEPTEMBER 2014. TOLD THERE WAS A 14 WEEK WAIT FOR WARDROBE. SAID OK AS ROOM NEEDED DECORATING. NOW INTO FEB 2015 AND BEEN TOLD IT MAY BE HERE ON 11 MARCH 2015. WASTE OF TIME TRYING TO CONTACT THEM AS YOU GET NO REPLY TO EMAIL AND IF YOU CALL THE BRANCH (THEY NEVER CALL YOU) YOU GET TO SPEAK TO A SURLEY SALESMAN WHO GIVES YOU 3 OPTIONS. 1.WAIT 2.PICK SOMETHING ELSE. 3.HAVE YOUR MONEY BACK. IF YOU WANT A GOOD SHOPPING EXPERIENCE, DON'T SHOP HERE. WE HAVE… Read Full Review

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★☆☆☆☆

“GO ELSEWHERE!”

Written on: 27/01/2015 by Furtinatureb (1 review written)

The worst customer service, paid in excess of £300, rude customer service, unhlepful ' head office' - for a Furtinature store they haven't got one. Delivered after 3 weeks, do not buy, save your time and money… Read Full Review

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★★☆☆☆

“Poor Quality furniture & customer service!”

Written on: 21/01/2015 by Phoenix339 (1 review written)

We ordered a set of Chester Oak furniture for our living room, TV cabinet, Coffee Table, side table and a nest of tables off the internet. The price seemed reasonable (with the sale on) and the website stated Quality Oak Furniture and after seems the reviews of Feefo. The delivery arrived, everything was unpacked and then we started to notice things, first of all everything is made in Vietnam, I agree the products do state solid oak wood with veneers but i would question this! The joint have… Read Full Review

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★☆☆☆☆

“AVOID !!!! AVOID !!!! ONCE AGAIN ”

Written on: 19/01/2015 by Keegan344 (1 review written)

THE WORST COMPANY IN UK !!! CUSTOMER SER. NOT EXIST , MY BEDSIDE TABLE CAME DAMAGED IN 3 places . Originally I have been told I will be waiting only 1 week than 4 weeks and then they deliver in 2,5 weeks . no information about delivery. Staff in shop constantly having excuses. I decided to cancel my order to get an refund next day after my delivery. ALL boxes came damaged !!! Store manager in Kidderminster said i dont have a right to the refund !!! They never call you back you have to wait at… Read Full Review

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★☆☆☆☆

“Worst company ever.”

Written on: 15/01/2015

All smiles and promises in the shop. Then the problems start. Never have i had such appalling customer service. Rude and obnoxious and think they can make up the law to suit them. Unable to keep their promise on delivery time. Tell you that you can't cancel your order. Even tho no delivery time has been given. I was told item was in stock and available for a quick delivery. It's all lies. Avoid this place like the plague. You will regret it if you don't. Read the positive comments on here… Read Full Review

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★☆☆☆☆

“no response and still waiting”

Written on: 11/01/2015 by mrsangrycb (1 review written)

We ordered a console table on 30th November in Market Harborough , and were told it would be available to collect from 17th December. I heard nothing so rang on 19th and 20th. Calls go straight to voice mail -I left messages but have never had a reply. On the 23rd December, I emailed and was told we could collect the items until 4m that day, otherwise not until 29th. We could not do this as we were away, but we went on 5th January, only to be told, eventually, that our item is in Corby! No… Read Full Review

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★☆☆☆☆

“Store closed on 19th December for Christmas!”

Written on: 21/12/2014 by MrsAngry54 (1 review written)

Ordered some furniture 3 weeks ago and was told it would be in stock on 19th December so I ordered on the basis that I would have my new furniture for Christmas. Saw in local paper that shop is now closed until Boxing Day so no furniture for Christmas! Will I get a refund because I assume my furniture will have a new sale price on it on Boxing Day? There was no mention of the store closing on 19th December when I placed my order. Not a very happy customer!… Read Full Review

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★☆☆☆☆

“Don't but from this company ”

Written on: 14/12/2014 by 200Underwood (1 review written)

Spent £2600 on bedroom furniture got told all in stock but would have to wait for our mirror wardrobe and one set of drawers but quess what we had to sleep on the floor for 5 week we are still waiting for the rest of our order now to be told could be February I asked to Speak to higher management but they fob you of saying they have to sort it out Well it looks like going to watchdog for them to help… Read Full Review

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★☆☆☆☆

“9mths to deliver dining room set & it arrives without...”

Written on: 27/11/2014

STAY WELL AWAY - especially if you need to furnish your property in the same year ! ! ! We were told maximum of 12 weeks to deliver a table and 4 dining chairs, we paid in full (as told we had to !) and Furniture Barn has had the pleasure of our money in their bank account with no apology for nearly 10 months. We ordered a simple small extendable dining table and 4 chairs for our daughter's new house which we could have purchased elsewhere. The table arrived today and astonishingly came with… Read Full Review

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★☆☆☆☆

“unsightly marks on bookshelf”

Written on: 27/11/2014 by dawnooops (1 review written)

Spent over a thousand pounds at furniture barn princess Alice drive Sutton Coldfield when my furniture came my £300.00 bookshelf had so many unsightly marks on it I could not believe it. I could have got better from a charity shop. When I called the shop they did not want to know he said it was the marks in the wood. Do they not have quality control when they make this furniture. PLEASE PLEASE DO NOT GO TO FURNITURE BARN FOR YOUR FURNITURE I WILL NEVER GO AGAIN AND CERTAINLY NEVER RECOMMEND TO… Read Full Review

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