Written on: 17/11/2013 by SpotW
I had been looking for a Hagloffs ski jacket for a while and found one with Rough Gear at a fantastically reduced price. It arrived the following day. Very impressed with the jacket and the quality of all round service from Rough Gear. Wwill definitely use again in the future. (read more)
Written on: 13/08/2011 by Superfont (1 review written)
I recently ordered an OMM Cypher Jacket from Rough Gear as the jacket received top rating in Trail magazine. I checked for the cheapest price on the net and Rough Gear easily were the cheapest. I ordered the jacket at 4 p.m., paying £2 extra for next day delivery, and received the jacket on the following morning in N. Ireland. I am delighted with the jacket but I am equally delighted with the service which I received from Rough Gear and would thoroughly recommend that firm to anyone wishing... (read more)
Written on: 28/04/2011
We purchased this Katadyn Vario Micro water filter for use in Nepal whilst trekking in the Annapurnas. We found it easy to use and providing safe, water that tasted fine and none of us (family of 5) had any stomach problems whatsoever during our trip or since returning back to the UK. However, in Nepal, we could have managed simply by buying boiled water from the tea houses en route at about 40-50 Rps per litre - as ultimately boiled water kills more mirco-organisms than filtering alone... (read more)
Written on: 24/04/2011
Excellent company, good customer service, fast delivery and fab prices. What more do you want? Check them out now! The fleece is really good fit, zip up front with 2 zipped front pockets, side adjusters for snug fit, great quality at a very good price.
Written on: 16/04/2011
Good value and great easy service. Delivery was great and the coat was really well packaged. (read more)
Written on: 11/04/2011
Prompt delivery packaged securely, and a quick responsive returns policy for the wrong order of repair patches (read more)
Written on: 05/04/2011
Highly recommend, very fast delivery! Will definetely use again in the future :-) (read more)
Written on: 03/04/2011
Helpful , good price and thoroughly efficient. Excellent. (read more)
Written on: 02/04/2011
Website easy to use. Delivery much quicker than expected. (read more)
Written on: 27/03/2011
Great product at good price, quick delivery.
Very unstable website however when attempting to checkout, crashed numerous times during the process and had to start again.
Tried phoning to place order and got answer machine several times stating they couldn't answer the phone and to email. This was during shop opening hours.
I'd recommend based on price and delivery but not the website or phone service which were poor
Thanks (read more)
Written on: 23/03/2011
Ordered at 16:30 and recieved the goods the next day at 12:00! (read more)
Written on: 22/03/2011
Very quick delivery time, I wasn't expecting to receive my item so quickly (read more)
Written on: 22/03/2011 by Cosimo (1 review written)
Rough Gear are excellent. Their pricing beat all of the competition and the customer service was second to none - I had a few queries about the product which they answered quickly and efficiently. They even sent me a few photo's of the kit in question which was fantastically helpful. (read more)
Written on: 19/03/2011
I found this item to be the cheapest I could find on the Internet, which was over £30 cheaper than leading outdoor shops! I ordered the mat on my iphone which was very easy. I went for the next day delivery and was very impressed with both how fast it was delivered and how cheap it was at £5.99 I was also very impressed with my free gift, 2 small accessory karibiners.
I would like to congratulate Rough Gear on their service and would recommend them to others. Thanks. (read more)
Written on: 16/03/2011
It was an express dispatch. The Customer Service People informed me that the package had been held with the post office on Saturday, it was delivered to me on Monday (I ordered the rucksuck on Thursday)- very quickly!
I received a wash bag roll for free :) - my boyfriend loves it!
Everything was perfect and I don't have any reservations. (read more)
Written on: 16/03/2011
Best price for this item ( ME lightline jacket ) by a long way, will return to your site. (read more)
Written on: 13/03/2011
I was very happy with the service. The price was right and crucially, I needed a pillow for a trip at the weekend, so the rapid dispatch and next day delivery were essential. Rough Gear didn't disappoint, with the dispatch occurring on time and by using a reputable courier, ensuring that the package reached me on time. So many companies use terrible couriers like City Link who in time-critical applications like this, simply cannot be relied upon to guarantee delivery. So much better to pay... (read more)
Written on: 13/03/2011 by lesley mckevitt (1 review written)
We were amazed that the goods we ordered on 8th March were delivered the next day in the morning before we went out. We have not ordered much on line before from any company, but after this good service we will definitely be coming back. Why carry 5 litres each of Tech Wash and TX Direct across town. I asked my husband to buy these products in Aviemore when he was up there the weekend prior to this order. Because I had bought them the year before in Aviemore and had never seen the 5 litre... (read more)
Written on: 06/03/2011
I called the help line because I did not want to stay in to wait at home for a 2/3 delivery .
I was advised to take the next day delivery , which would be before 1:00 am ................... It arrived well before that @ 11:00 am (read more)
Written on: 25/02/2011
I was looking for this particular bag and found it cheapest on the RpughGear site.
I work abroad a lot and tend to use the Big Two to buy gear from. (I don't know if I can quote their names). However, when I contacted Roughgear they couldn't have been more helpful. The bag was out of stock but they ordered it in and made all the arrangemnts to send it out to Central Asia.
All the way through the staff were helpful. Comms was great and the whole process worked smoothly and, of course,... (read more)
Written on: 15/02/2011
Excellent service. Was let down by Outdoormania, and spoke to your company on Monday approximate 3pm and received the product by 10am the next day. The customer service was excellent and will definitely use you again
Thanks (read more)
Written on: 12/02/2011
Good price, good service and will definitely use again - just how it should be. Highly recommend. And if you're reading this, Roughgear, thanks! (read more)
Written on: 09/02/2011
Goods arrived very promptly. They were very well packaged indeed, which was not entirely necessary, but appreciated none the less. Faultless experience overall. (read more)
Written on: 24/01/2011
Ordered this rucksack on the Wednesday and it was delivered on the Friday, very pleased with the delivery time. It was well packaged and arrived in very good condition.
I would be pleased to recommend the Rough Gear website to colleagues and friends. (read more)
Written on: 21/11/2010
Good communication, excellent delivery time and attractive price from Rough Gear. The new Winter 2010 Changabang jacket is more roomy that the previous version, better pocket layout and that bit longer, so for me (6' tall) is a much better fit. (read more)
Written on: 30/10/2010
The garment lives up to my expectations, it keeps me warm currently at 10 degrees c, I will wear it with something else when it gets colder and with a gortex jacket when windy. This shirt does the job it is designed to do, it makes for a good on its own single layer and as a base layer. It transfers sweat away from the body and does not pong, well done Icebreaker! (read more)
Written on: 06/03/2010
Bought this jacket with 20% off. Delivery was excellent - ordered Tuesday afternoon and it arrived Thursday morning.
Jacket is quite a slim, athletic fit and is not designed to be baggy. I'm 6ft but slim and the medium is fine on me; I can get away with wearing a microfleece and the Haglofs Down Vest underneath and the jacket zips up fine without it being too constrictive. I own a variety of Haglofs gear most of which is a mixture of small and medium in size so think carefully before... (read more)
Written on: 02/02/2010 by LoomOfDoom (1 review written)
I bought the Mountain Equipment classic light line jacket from Rough Gear for general mountain and hill walking in the UK, I’ve had a few trips up in Scotland and it works wonders when just standing around on summits, and packs away neatly again into its stuff sack in my bag.
The website was easy to use and the dispatch was very quick so a pleasant experience. (read more)
Written on: 02/12/2009
I found Rough Gear's website whilst searching for a jacket. I placed an order around lunch on Monday and it had arrived by Tuesday neatly packaged. A fantastic service and very competitively priced. More companies should strive to be like these guys. I would definitely recommend to others. (read more)
Written on: 10/11/2009
I Ordered one of the new tikka xp 2 headtorches for some of the new features (whistle, map reading light, battery indicator etc) and works well, also bought a MSR reactor for cooking for a couple of people as my jetboil is pushing it (reactor packs into its self nicely rather than buying a bigger pot for the jetboil, but its still great for single trips or group brews). It was 2 days from order to arrival so nice and quick, I would recommend them. (read more)
Written on: 21/10/2009 by JThornton (1 review written)
I recently found rough gear when looking for some Icebreaker leggins and top, and they seemed to have a good range of stuff, I decided not to be boring and went with a 'thunder' (blue lol) Oasis crew, placed the order on wednesday and it got to me friday so in time for the weekend, I took the top out on a walk and it feels great, cheers! (read more)
Written on: 19/10/2009
Very impressed, Great service. We'll definitely use them again.
I will be testing this out my new toys wild camping this weekend! (read more)
Written on: 15/10/2009 by NBB (2 reviews written)
I needed a new waterproof jacket for the winter, general purpose some mountains in Scotland etc so I phoned for some recomendations and the guy I spoke to was very helpful, I didnt need one quite as hardcore as I though so he saved me a few pennies (and pounds) all round very good, I placed the order about 1 pm and was here the next morning!
Theres plenty of stuff of their website so I will be back when I have some more cash. (read more)
Written on: 04/05/2009
Ordered an Optimus Nova plus from Rough Gear and it arrived the next day. Excellent service. (read more)
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As rated by real users
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