written by MacKinnonuk250 on 23/06/2017
This is the best place to book your holiday very friendly staff and so helpful would definitely use again .He is very helpful and a pleasure to talk to
written by on 22/03/2015
I use Bookit.com two to three times a year for vacation trips. They are very helpful and send useful information. Bookit.com is the best, I used them when planning quick last minute vacations and or long vacation trips. They have great prices. Customers services representatives are awesome with booking trips and fixing mistakes when booking online. One representative help me correct a mistake I made and even found me a better deal on flights and all inclusive resorts without any extra charges and or fees. It took a while to refund our money from the cancellation but it was refunded. Bookit.com has not fail me yet with planning vacation trips. Excellent services and fantastic representatives with Bookit.com
written by 66Jamison on 12/10/2014
THE STORM DAMAGED CABO SAN LUCS AND YOU REFUNDED OUR VACATION MONEY AND EVEN TOOK CARE OF THE AIR FARE AFTER THE AIRLINES GAVE US A NO REFUND. YOU WENT THE EXTRA MILE AND I WILL ALWAYS TRAVEL WITH BOOK IT . THANKS
written by 213Watson on 13/08/2014
We recently booked a Costa Rica trip. Everything went smoothly. Even one person had to cancel in our party due to her passport not being expedited as paid, and Bookit was great about getting her air credit, even a few hours before flying out. We had sufficient time between flights. Our transfers to and from the hotel were on time, and the hotel (Riu Palace) was both beautiful and provided impeccable service. I was able to stretch out paying for my vacation over 9 months, so that was an added bonus. I will use this company from now on.
written by 209Lacroix on 29/05/2014
Bookit.com did a great job with our reservations in Aruba. Even when the airline cancelled our first flight Bookit.com was able to notify the hotel the updated arrival time. The price was great and the properties offered are first class. I would definitely use Bookit.com again for our next trip to the Caribbean.
written by davidrbar on 07/05/2014
our stay was very relaxing and comfortable. the hotel staff were great and very friendly. this place is in very good condition and everything worked perfectly. the pools and jacuzzi were clean and worked perfectly. the breakfast was good. the room was clean and everything worked perfectly. all in all a very nice place to stay and relax.
written by Holder367 on 24/04/2014
I have used them a few times and love them. They are helpful and send useful information.
written by encore2013 on 12/04/2014
book it .com did all the hard work for me made it so easy and worry free I had more time to pack and get ready for a big trip
written by Young500 on 04/04/2014
Pros: Enjoyed services we received from Book It. Punta Leona Resort was beautiful. Staff did everything possible to make our visit a memorable experience. Available 24/7 and went out of their way to arrange tours, pickups on shuttles. Food good. Surroundings beautiful. Agents at BookIt provided everything we needed for our super holiday from travel, accomodations and vouchers. Cons: Incredibly long waits in layovers and seemed out of the way travel to get us back to LA. Over 50 hrs. in wait times made the last days of our vacation super long.
written by tranquilo on 22/03/2014
1- Love the optional pymt plans w/no interest (pay delay), you just have to take the time and look through hotels or call CS agent. It takes some time online to find hotels that participate. You have to go all the way to end (pymt choices) to see if pay delay available. You have to meet a certain amt, too; I think $550? With Vegas it's the majority of MGM owned hotels. 2- Bookit always has promo codes for $ off flights or pkgs. Sometime look online via Bookit promo codes. Other times its showing in the small print where hotel choices are displayed under bonus, etc. 2- Bookit will always be #1 in my book, when you can depend on them for help like this... we had an issue where I booked the wrong airline by accident (Spirit). My cancellation policy was within 24 hrs. Anyhow, long-story-short... I noticed right away and called Bookit. So, the Bookit CS agent said, call Spirit there's no problem; they must issue you a full refund to cc and gave me the # to call. So, I called Spirit and they didn't want to honor refund policy. Spirit refused to give a full refund. I argued with Spirit over cancellation policy; then they only wanted to give me a flight credit, but deduct a cancellation fee of $300 for 2 tickets! I called back Bookit CS, explained the situation. The Bookit CS agent fought for me with Spirit for over 2.5 hrs of being transferred and place on hold!!!! She kept making sure I was still with her, so I could hear everything going on and made sure she had a callback # for me just in case we got disconnected. SO, AWESOME!!! She fought for me and got the full airfare refunded back to my card!!! I was flabbergasted by Bookit’s CS agent going above and beyond to help me!!! Now, I only book vac. pkgs through Bookit. They are #1 in my book, when you can DEPEND on SUPPORT and SERVICE like this from a company!!!!
written by Terry315 on 21/03/2014
I was pleased with all aspects of Bookit. The vacation I booked for myself and my two 14 yr old nephews was exactly what I was looking for. The price was excellent. We were not looking for a remote luxury hotel but one where we could interact with the local community, shop at the neighborhood market and breakfast where the taxi drivers catch a bite. The location of our hotel was perfect. It was on the beach and a 15 minute walk to town either along the main road or the beach. The hotel. Travellers Beach Resort, provided the amenities we were looking for and we even lucked out with a great view. We had to request a refrigerator but it was placed in our room quickly. The maid had also left behind some sweepings which was unfortunate. The property was fairly well maintained and with the exception of one front desk person who couldn't be bothered with a simple task like looking up a phone number, the rest of the staff was very pleasant as were the guests this hotel attracted. US Airways made a total of two minor changes in our flight before departure and each time Bookit sent an email notifying me of the change. I have already recommended Bookit to friends and look forward to having another chance to get away with them.
written by MaximFlores on 19/03/2014
Everything from the flight to the resort and back again was wonderful. Everyone was friendly and very helpful. The only negative I had was 3 out of 4 flights, I did not get to sit with my husband, but on some days, that maybe a good thing. lol
written by sunshine4me on 10/03/2014
Bookit.com is the best !!! every time I'm planning to go on vacation i go to BOOKIT.COM , CAN'T BEAT THERE PRICES !!! and i do my homework i do look at other TRAVEL AGENTS and no one compares to BOOKIT.COM prices and COSTUMER SERVICE THEY ARE VERY FRIENDY AND HELPFUL IN EVERY WAY !!! THANK YOU BOOKTIT.COM !! I'LL BE BACK AGAIN !!!
written by Gina67 on 05/03/2014
I have booked with other online travel sites many times before. This was my first time with bookit.com. We had no problems, whatsoever. We booked our shuttle from the airport to our hotel through bookit.com, as well. The representitive who met with us the next day, following our arrival, to arrange our shuttle back to the airport and book any excursions that we wanted was a pleasure to deal with. What we paid for is what we were charged. There were no additional charges or fees after the trip. Everything that was presented to us on line is what we received on our arrival.
written by AllenKrause on 03/03/2014
I did flight and hotel reservations and was a breeze. No problems and will do it again, Saved a lot of money on the package and have told many people about Book It. Cannot say much about the hotel i selected. But again the on-line reservations were a breeze. Thank You, I will be back
written by on 02/03/2014
This is the fifth time I have used Bookit to plan a vacation. I have always been treated well by them. I feel they offer a good price and top quality customer service. I have used a travel agency and was disappointed that the vacation they planned for me was not appropriate for my age at all. I have never felt that way with Book It.
written by on 26/02/2014
Bookit.com was an easy, efficient process. The person I spoke with about booking the Mazatlan trip was great. She was super friendly and informative. She found direct flights both ways, which was a bonus. The second person I spoke with a week prior to the trip was just as helpful. Everything went smoothly with the flights, resort stay and transportation. Will definitely use bookit.com again.
written by on 20/02/2014
booked at a hotel recommended by friends. price was within our budget, we loved the hotel, small enough for us to just relax and enjoy the weather. food was good and varied enough. no hitches or unforseen costs. will go this route again!
written by on 20/02/2014
Verionica was very helpful & patience with me at getting our vacation plans for Miami, Florida.
written by on 19/02/2014
We found a great deal on BookIt. Everything went smoothly,every representative we spoke to was pleasant and helpfull
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Charlene812's Response to davidrbar's Review
Written on: 26/06/2014
Today is 06/26/2014...so how could u write a review dated 07/05/2014?