Written on: 18/05/2013 by EHeister (1 review written)
Sorry for having to say this, but out of all my online purchasing experiences, this has been BY FAR THE WORST. I ordered a left hand wing mirror for my Renault Clio and received the wrong item 3 TIMES. The first one was for a completely different car, the second one for a Renault Megane and wrong colour, and the third one for a Clio but for the wrong side. When returning the first incorrect delivery I had to pay £5 to ship back the item and although I enquired twice, the costs were never... (read more)
Written on: 15/05/2013
Many thanks for your swift service and good communication. Saved £20!! (read more)
Written on: 14/05/2013
Excellent service, good communication,speedy despatch, friendly and informative telephone staff, highly recommended. (read more)
Written on: 10/05/2013 by newks (1 review written)
i ordered a wingmirror for my nissan primera yesterday at 3pm. it was delivered to my door the next day at 9am. it was well packaged and the mirror was perfect. so 5 stars is well deserved for the service even though i never paid the extra for the following day delivery. i would definetly recommend this company if you require a wing mirror to be delivered quickly. it was also very reasonably priced. there is really nothing i can complain about. there was plenty of info on the mirror... (read more)
Written on: 29/04/2013
We ordered a mirror glass from ebay 3 time each time we received incorrect glass. One phone call to wingmirrorman and within 2 days the mirror arrived and yes it fitted perfect. Brilliant Service Thank you Scott (read more)
Written on: 20/04/2013
WE ordered a replacement passenger wing mirror for my daughters clio afer some idiot thought it fun to rip it off.WE placed the order, it had to be sprayed to match, it arrived fine. When it came to fit it, it didnt work, as she works in bury she went to see them in person.They re-ordered it and went to fit it at her place of work, again it didnt fit, new part ordered and the next day it was fitted by them at her place of work. So very happy.Was worried when looked at some reviews, but they... (read more)
Written on: 15/04/2013
I ordered a mirror on Sunday and received it to Finland the following Friday. Right part and quick delivery! Payment through PayPal had some issues and order is still in status "Pending" on their website, which caused me to worry a bit if the payment had been processed. But I'm very happy that I got the right part quickly! (read more)
Written on: 12/04/2013 by Lewis1710 (1 review written)
Would not recommend this to anyone. My partners Mazda 2 needed a new mirror. I trusted this website due to the wide variety they have on offer. Mirror was a state! I snapped a screw driver attempting to undo the screws on the inside to attempt to fix another problem with the electrical plug (which broke when I unplugged the electricals which I am also not impressed with) I've used the exterior casing to mummify my old damaged mirror. But the thing that has really annoyed me, is the fact itis... (read more)
Written on: 30/03/2013 by Vidalday
Nearly 4 months ago I ordered and paid in advance for a Mercedes wing mirror. Yesterday they returned my money saying that after repeated assurances it was on the way , it had not come in from china. All I can say I was grateful to receive my money back but unfortunately I cannot endorse this company., I went along with them because they were very cheap in comparison to other distributors .a mistake (read more)
Written on: 29/03/2013 by DUNC6
Great service arrived quick and the finish on the paint work on the part was excellent. Even got advise over the phone when fitting. TOP MARKS TO WINGMIRRORMAN (read more)
Written on: 25/03/2013
Ordered a passenger side mirror - received delivery in 4 days! Item received is incorrect! Emailed them to arrange an exchange - no reply for 4 days - emailed them again - got a reply after 3 days asking what year my car is. Replied immediately. No reply again for 5 days. Emailed them again! No reply again after another 4 days! Will not use them again - better to buy locally! Have had far better online buying experiences with companies who actually care! (read more)
Written on: 24/03/2013 by mikeab69
Just wanted to express my grateful thanks to you for dealing so efficiently & promptly with my recent order from start to finish the process could not have been simpler. Very very impressed with your service and would certainly recommend you to friends & family without hesitation. (read more)
Written on: 23/03/2013 by sajida
I ordered a mirror for electric passenger mirror on 14 march 2013, 1st week ) wrong colour sent, 2nd week item lost in royal mail office, 3rd week another parcel was sent their words not mine ( phil manager ) 4th week wrong connector sent after 4.5 weeks correct item came. Please do not order from this website if you do order your parcel will arrive after a month with 4 weeks of stress and bad service with invalid tracking number, parcel lost they will say we will ring you with a tracking... (read more)
Written on: 19/03/2013 by m.hall245 (1 review written)
everything was excellent right from ordering online to delivery and putting on car.if any of my family or friends had a problem with their car i would certainly pass your details well done mike (read more)
Written on: 06/03/2013
Great service form start to finish from the whole of the company. Took 2 days come through the post and was fitted with minutes and saved me over £23.00 from the dealers price. Nice one Wing mirror man Colin (read more)
Written on: 18/02/2013 by CAIN356
Simple site to use,Ordered Tuesday arrived Friday with a perfect paint match and fitted within seconds. Top Class service and Brilliant in every way. (read more)
Written on: 18/02/2013
spot on colour match delivered within 7 days.SPOT ON. (read more)
Written on: 16/02/2013
Ordered a wing mirror on 20th November. It is now the 10th of December and im still waiting. They took my money straight away though. I have been patient with all their excuses but now I am beginning to think they are very dodgy. First of all they said the first one must have been lost then the second one arrived but was the wrong side. Invoice was correct but item didnt match invoice. They promised me a correct one but then they didnt have one in stock. Now they reckon the paint is still... (read more)
Written on: 05/02/2013 by wiskin (1 review written)
i order a wing mirror on monday night n had arrived wednesday! was the right part and come with instructions on how to fit!! would reccomend to family and friends! (read more)
Written on: 21/01/2013 by megatrucker
Having shopped around various sites for the part I wanted ( elec. window mechanism for Renault Megane )and having been shocked to be told that the main dealer price was £300 plus vat, I finally tried this site, mainly because the quirky name appealed to me. Having quickly located the part I wanted, at a v. good price ( £115 inc. vat. ) I placed my order last Tuesday evening. It arrived in the post ( free ) on Thursday lunchtime. The part was well packaged and had a comprehensive invoice... (read more)
Written on: 18/01/2013
ORDER MIRROR GLASS ON NEXT DAY SERVICE AS I DAMAGED MIRROR GLASS ON THE LEASE CAR WE HAD HIRED FOR THE WEEK THE CAR WAS GOING BACK YESTERDAY AND THE GLASS ARRIVED ON TIME AND SAVED ME PAYING A £300.00 EXCESS. SUPER FAST SERVICE FROM THE MIRROR MAN (read more)
Written on: 14/01/2013
Ordered both mirrors in Sept,paid extra £8 for next day delivery-arrived 2days later and NOT the one Ive ordered!!! It took a WEEK to get the right ones which one of was already broken the 2nd one has broken while garage was fitting it!!! Returned and wanted a refund,which they said they will do,few weeks later called them they said they never recieved them and they contacted the RoyalMail....they did lie as I`ve checked and they have been delivered!!! Called them again,they said they check... (read more)
Written on: 08/01/2013
Said online had in stock drove 25 miles to be told none in stock. Told to leave my number and deposit and they would ring when it arrived. After a couple of days no call so phoned up to be told they would phone me. They never did no mirror and not worth 50 mile round trip to get deposit back. Total rubbish go elsewhere (read more)
Written on: 08/01/2013 by Gary6227
We bought the mirror glass on line arrived within 2 days of us ordering which was great but my wife had ordered the wrong glass.As we did live far from Bury we asked to come to the office and swap the mirror glass. When we got to the office they had mirror glass we required waiting and they even fitted the glass free of charge. A big thumbs up from me Gary Bolton (read more)
Written on: 03/01/2013 by pink2223
Ordered and painted mirror on 21/12/2012 and received the mirror and ready put on my car Thursday morning just in time for my journey for New year holiday to my parents house in Wales What a great service in the middle of the Christmas holidays. Big thanks to all at Wingmirrorman (read more)
Written on: 22/12/2012
Ordered a mirror for a Chevrolet Matiz in September 2012 - site said in stock as did person I spoke to. Ordered it and paid. After 4 weeks rang up and said I hadn't received it, to be told that they'd sent an email saying they hadn't got it in stock. No email received, but they said it would be with them in 4 weeks if I wanted to wait. I agreed. Rang again six weeks later, still no part but would definitely be delivered 11 November. Rang about 14 Nov to be told delivery & part received... (read more)
Written on: 21/12/2012 by Richardparsons
I recieved a wing mirror for my VW Transporter van, but it was not as ordered and would not fit. I returned the item and have proof of posting. The company deny recieving it and refuse to reimburse me. My mistake was in not using recorded delivery as this allows this company to act with very dubious honesty. I have informed Trading Standards because it would appear that Wing Mirror Man are in breach of Distant Selling Operations legislation. (read more)
Written on: 20/12/2012 by Ste_85
After visiting many stores to order a replacement left side wing mirror for my Grande Punto Evo I was told by all it would take over a week to be delivered due to it needing cutting to shape. (so close to Christmas would have probably meant even longer). Luckily I didn't read the hit or miss reviews on here otherwise I may not of used them! Thankfully my experience was 10 out of 10, many easy ways to pay and an easy to use website were the ideal way to order. The 2-3 day delivery was spot... (read more)
Written on: 19/12/2012
Ordered a painted wing mirror. Never arrived. They said they'd send another,it finally arrived but 2 days late. invoice was correct, wing mirror however was wrong side. Sent incorrect one back. They said they'd send a correct one. Never arrived. Complained and they said they'd courier one. Never arrived. They then e-mailed to say someone had dropped it whilst packing & they couldn't get another one for nearly a month and they would refund my money. It will be a month on Monday and still no... (read more)
Written on: 10/12/2012 by Cathy620
Hi Ordered monday last week mirror also being painted to match my car which was easy than first thought as I did not know how to find the paint code. The lady I spoke to was so helpful with my concerns about the paint code and took the order over phone and assured me everything with colour of the mirror. The part arrived this morning was perfect match and is now fitted on the car saving me fortune. Great service Keep up the good work Thanks Cathy (read more)
Written on: 29/11/2012 by Gbarnes59
I wanted a quick delivery for a wing mirror and I opted for the 2-3 day standard. It actually took twice that long to be delivered. The fact it took much longer than I had been told is one thing, but the bigger problem is that I wasnt told about the delay and they didn't respond to any of my emails. The website also states that they are open on Saturday and Sunday, but the phones just went through to answer phone- and I didn't get a reply to my message left there either. When the part did... (read more)
Written on: 20/11/2012 by aggrievedcustomer (1 review written)
Abominable Customer Service. Ordered a part for my car late August and, even after much reassurance about the part dispatched, I recieved the 3 door and not the 5 door part. This was returned with a promise from Wingmirrorman that they had the correct part in stock. They told me it had been posted and got lost in the post, they would send another - never received. Then they advised none in stock, they would be in in a few weeks. Decided to give them the benefit of the doubt and... (read more)
Written on: 07/11/2012 by AnneThurston
I telephoned Mirrorman and spoke to a very nice lady to order a new wing mirror casing one day midday, and I received the item the following day - it was so easy and efficient - I would not hesitate to recommend this company to anyone - many thanks (read more)
Written on: 29/10/2012 by fossforster (1 review written)
OK so classic mating of wing-mirrors occurred in the dark and my Vito dualiner's driver mirror looked like something really broken ..............and expensive. Checked on line and these guys looked like they had the right bitty- but was unsure (dont trust websites too much but it was completely right and if anything too easy to find the right thing !) so rang and the bloke on the line was bang on and also the lady who took the payment.The returns policy was very clear on the website and... (read more)
Written on: 17/10/2012
awful customer service, sent me a wrong cover which I informed them straight away and was promised a replacement. Sent back the wrong one recorded delivery and was told the correct one was the post. Few weeks down the line still no cover, after numerous phone calls was advised mirror cover was being returned to them as they was no one to sign for the delivery. Strange as I had used our office address and they is always someone to sign for it. After another phone call was told cover had been... (read more)
Written on: 01/10/2012 by jlperks
Thank you very much for a brilliant service. Your website is easy to use and my mirror arrived very quickly and well packaged. I couldn't believe the price - such good value! I was able to fit the mirror myself for a fraction of the price that a garage would have charged me. I would definately recommend you to anyone who needs a relacement wing mirror. (read more)
Written on: 29/09/2012 by oneveryhappyshopper (1 review written)
Wing Mirror Man was able to supply a wing mirror glass for my Renault Espace at about a third of the price my local Renault ‘rip-off merchant’, sorry dealership could. It was delivered promptly and very well packaged. I would definitely recommend this company to my friends and colleagues. Thanks again Wing Mirror Man! (read more)
Written on: 26/09/2012
I purchased a replacement mirror for my Volvo, when delivered the quality was very poor, the there was not even enough metal on the clips to take the wires for the heating element and the glass was very cheap. Also the mirror did not fit, when contacted they said send it back and they would refund! 8 weeks later thay are still denying recieving the mirror and refusing to refund! Look at other reviews saying exactly this - I wish I had. This company should not be in business - no wonder... (read more)
Written on: 21/09/2012
Fantastic service. Only ordered yesterday afternoon yet arrived in the post next day. Many thanks. (read more)
Written on: 15/09/2012
I ordered my part after searching on the internet from wingmirrorman. They quoted the best price. The contact centre was very helpful especially in making sure that the part i required was exact. I ordered my part on Thursday lunchtime i was told that it would be 2-3 working days given that it was coming up to the weekend i expected it by Tuesday. It arrived Saturday am. Packaging was excellent. My part has now been fitted to my car and i am extremly happy with the prompt and reliable... (read more)
Written on: 03/09/2012
I needed wing mirror glass for my 2003 mini cooper and found Wing mirror man on google. I paid just over £10.00 and I found the web site very easy to use. Finding the mirror I wanted only took a couple of mins and wasn't at all frustrating like a previous web site I'd tried earlier. My mirror arrived just 3 days after putting my order in and was well packaged. Fitting the mirror was very easy as there where clear instructions on the packet. I would definatly recommend wing mirror man and I... (read more)
Written on: 29/08/2012 by leah1989
Fiat window regulator for my punto,Good quality product less then half the price of dealers.Will use again if i require any parts for my car. Great saving**************** (read more)
Written on: 27/08/2012
Used on many occassions,Justt thought i would say thanks to Roxanne great as ever. Stu (read more)
Written on: 22/08/2012 by Darcy144 (1 review written)
Very pleased with service, a quote was emailed to me when I filled in an on line form for a replacement wing mirror cover. The email was followed up, but no pressure, I replied asking for the cost to have it sprayed the same colour as the car. Price quoted very competitive and £20 less than faux hall garage. Went ahead and ordered, very good customer service and part arrived within 3 days. (read more)
Written on: 09/08/2012
I ordered two wing mirrors for my Mini Cooper, I had a couple of questions which were promptly answered. These were by far the cheapest I could find. I was worried as cheap can sometimes mean the quality suffers, however I wasn't disappointed - although probably may be not BMW spec they certainly do the job, they were easy to fit. Delivery was super speedy. I would recommend anyone who needs replacement mirrors, quickly and cheaply to use Wing Mirror Man (read more)
Written on: 06/08/2012 by Noddy10
wrong mirror, they ignore e-mails (read more)
Written on: 04/08/2012
I bought a wing mirror for a MK6 Golf, what came did not fit the car and was the wrong colour. £117 down the drain, they wouldn't refund me and ignored contact. Avoid this company, the parts are cheap copies which do not fit and if you do need to make a return, they'll probably ignore you. (read more)
Written on: 26/07/2012 by tonyhard39
Thanks wing mirror man, great price, got my wing mirror today. Finish is spot on. Well done, totally flawless! (read more)
Written on: 26/07/2012 by kaymarks
I chose to purchase from here based on price and feeling confidence that this is a reputable store. My sense was proved right! Even though the price was slightly more than some other places that I had visited, I felt better about get it from Wing Mirror Man due to how they handled my telephone call. Very diligent and helpful sales lady indeed that talked me through finding my car colour information and reassuring me I was ordering the correct one from their website. The Royal Mail delivered... (read more)
Written on: 26/07/2012 by jamesmarch (1 review written)
Really please with the saving from these guys after some plonker damaged my Vauxhall Astra wing mirror. One of my mates recommended Wing Mirror Man so I did some research on their site wingmirrorman.co.uk and found I could buy just the glass and the cover instead of the whole wing mirror. This worked out great because the rest of the wing mirror was fine. For a new full wing mirror from Wing Mirror Man it was £119.95 all in, which includes the VAT and delivery. I fixed my Astra wing mirror... (read more)
As rated by real users
"Worthwhile experience" Read More
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"Wrong part supplied again" Read More
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"Happy returning customer" Read More
Mercedes9's Comment
Written on: 10/11/2012
Wished I had read "Do not use" review before placing my order on the 5th October 2012 - I have a very similar story. Excuse after excuse "lost in the post" etc before eventually receiving the mirror after 14 days delay. Fitted it only to find the wiring inside the mirror had been wrongly connected (you cannot access the wiring inside the mirror only by taking it completly apart and the 'free' end of the wiring is a multi pin plug and it goes into the socket one way only). So I went through a series of phone calls and emails to get them to send me another mirror. Sadly it is the 10th of November and I still haven't got a mirror a total of 5 weeks! What rubs salt in the wound is they sent me an email asking me if I had received it because the Royal Mail tracking system couldn't tell them if it had been dispatched! Sounds like they are buiding up to another excuse why they haven't dispatched the mirror yet. So I rang them staright away to find their answer phone on stating they were now closed - its 5.20pm on a Friday afternoon and they do not closed according to their website and answer phone message till 5.30pm on a Friday! Oh dear, thinking of contacting my credit card company to withdraw payent to them. One last thing, they make no mention that the parts they supply are non genuine parts .i.e I believe they are 'copy parts' so do not expect it to be a 'snug fit'.