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Picture courtesy of howard.
| Flight on time? | 6.7/10   |
|---|---|
| Customer service | 3.5/10 |
| Comfort on flight | 4.4/10 |
| Quality of food | 2/10 |
| Value for Money | 4.1/10 |
| Reviewer Rating | 3/10 |
| Overall Rating | 2.8/10 |
Full review by
Guest.
on 18th Jul 2008
User Rating : 0
Respect :
0
Good Points: None
Bad Points: Food inedible wouldn't give it to a dog. staff couldnt speak English. Very bad landing everyone was screaming in terror but no explanation what happened, staff seemed unsure of emergency procedures
General comments: Never again
Guest.'s review and ratings | 34 words
Review by
ixtlan
on 27th Jun 2008
User Rating : 1
Respect :
0
I am waiting for 7 days for my luggage now. Have no clothes to wear. Every time I call Air Europa they tell me that the boss is right now talking to the airport my bag was sent to. Horrible! don't fly them!
ixtlan's full review | 52 words
Review by
Guest.
on 16th Apr 2008
User Rating : 0
Respect :
0
I'll try to make this brief. Travelled from Madrid to Ibiza on Air Europa. I arrived, my luggage did not. They allowed me to spend 100 Euro, and that was it. They said I could spend more after my luggage was declared lost, and that's after three weeks.
It's been over 7 months, I still do not have my luggage, still have not be reimbursed for my luggage, and still waiting for at least that 100 Euro allowance. Customer Services keeps sending me back to Luggage Services, and Luggage Services kee ...
Guest.'s full review | 138 words
Review by
Guest.
on 30th Dec 2007
User Rating : 1
Respect :
0
I have recently travelled to Tenerife with Air Europa and unfortunately it turned out to be the worse flight I have ever come across. The air hostess spoke very little English and we were told that meals were provided on the aircraft and it also stated this on our tickets (Standard Meal). We left Manchester at 4.25am and was told that due to the time meals were not available but they would be when we returned back to the UK. After 4 hours of no leg room and been extremely uncomfortable all th ...
Guest.'s full review | 243 words
Review by
Sloegin
on 20th Aug 2007
User Rating : 1
Respect :
+1
Having lost our baggage, they did not lift a finger to help us, and despite finding it fairly soon, made no effort whatsoever to return it to us. Disgraceful.
Sloegin's full review | 38 words
Review by
Walace
on 29th May 2007
User Rating : 3
Respect :
0
I and my partner went from CDG to AGP and return with Air Europa. It was a codeshare flight with Air France from AMS. Air Europa provided us with the most horrible experience. We went to AGP for New Year's Eve and Air Europa lost the luggage of every passenger who had a transfer in AGP. We arrived in AGP with no luggage at all. My luggage was found the next day and it took more than 24 hours to be delivered! They delived the luggage at the hotel in AGP when we phoned everyday to inform that we s ...
Walace's full review | 208 words
Review by
SASSYHUTCH
on 23rd Aug 2006
User Rating : 7
Respect :
0
Air Europa provided an efficient flight and got us to our destination. Maybe if we took the time to learn other languages the apparent rudeness may not really be there.
SASSYHUTCH's full review | 101 words
Review by
standby24
on 5th Jun 2006
User Rating : 9
Respect :
-1
I would fly with Air Europa again without hesitation, and I've flown all over the world. Too many people expect too much sometimes. We are a family of four and would definitely fly Air Europa again.
standby24's full review | 91 words
Review by
Dark Willow
on 9th Dec 2005
User Rating : 7
Respect :
0
Flew with Air Europa way back in 1999 from MAD to ALC, and also from LGW to MAD several times. Their TurboProp aircraft has very comfortable leather seats and good leg room (their jets are the usual leg crushing affairs in Economy). However at that time they would not allocate seats on domestics, so no requests for Aisle or WIndow seats or anything like that. Fine for myself, but something to bear in mind if you have any special requirements.
Food was grim, a bread roll and piece of meat (no ...
Dark Willow's full review | 213 words
Review by
jjbaboo
on 12th Sep 2005
User Rating : 9
Respect :
0
Flew Air Europa from Gatwick to Madrid in May 2003 as they were the only airline left with available seats from UK to Spain as Celtic were in UEFA Cup Final there. Flight was on time, airplane very old and tatty, but hey, you get what you pay for.
Free beer and crisps for all on board was good. We were seated in row 26. In Rows 27 to 32 you were allowed to SMOKE!!! I am a petrified flyer at the best of times. This was not what I wanted to see and I thought this was illegal anyway.
All ...
jjbaboo's full review | 127 words
Review by
tamaritaus
on 18th Aug 2005
User Rating : 2
Respect :
+1
WE TRAVELLED FROM MADRID TO HAVANA WITH AIR EUROPA, AND WERE CHARGED EXTRA FOR JUST ABOUT EVERYTHING!! CHARGING FOR PRODUCTS IS BAD POLICY FOR TRANSATLANTIC FLIGHTS, WHICH ARE VERY EXPENSIVE ALREADY, AND SHOULD INCLUDE ALL FACILITIES OFFERED WITH OTHER AIRLINES!!
tamaritaus's full review | 82 words | 1 comment added.
Review by
dfunghi
on 20th Jun 2005
User Rating : 0
Respect :
0
Air Europa charged us 187 Euros ( 3 times the ticket price) for 2 extra suitcases. They lost one. We were not offered any refund and have NEVER been responded to by customer service . We have made over 25 attempts by phone and eEmail. This airline should be avoided at all costs.
dfunghi's full review | 51 words | 5 comments added.
Review by
Fiona Straw
on 12th Apr 2005
User Rating : 0
Respect :
+1
I had an awful journey with Air Europa last month invloving errors on the part of their staff. I was treated terribly at Madrid Airport and ended being ignored when I was ill. I have since written and not even had a reply - am disgusted!
Fiona Straw's full review | 60 words
Review by
Jill.
on 27th Aug 2002
User Rating : 2
Respect :
+1
When booking our Air Europa Aberdeen - Tenerife 2002 flight we were asked if we would like food on the flight. This was charged at £10 per person, we then discoved this was a con. Everyone on the flight received food - which was disgusting and inedible. A party travelling with 2 adults and 2 children only paid for 2 meals - they all received meals. Be warned.
Jill.'s full review | 64 words
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