Hawes & Curtis Men's Shirts Reviews

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★★☆☆☆
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Hawes & Curtis Men's Shirts

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Latest Reviews

★☆☆☆☆
Hawes & Curtis Men's Shirts

“Worst customer service ever”

Written on: 06/09/2014 by Samolu86 (1 review written)

Dear Sir/Madam, Myself and my Mrs are regular customer of Hawes and curtis and this started far back since 2005 and in 2012 I opened store in some Africa buying large quantity of clothing from Hawes and Curtis.and sometime I do buy directly from Hawes and Curtis for personal use. Recently I ordered a shirt online which I choose the click and collect service to be delivered at Westfield Stratford store,on Tuesday the 2nd of September I was served by a Supervisor.While I was attended to I was… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Birmingham store - people can not deal with the complain”

Written on: 28/06/2014 by Kamdenq75 (1 review written)

Dear Sir/Madam, Yesterday I purchased the shirt from your Birmingham store. Need to say that Salvador was really great sales advisor (really professional) and I was surpassed by the level of knowledge. When i came home I realised that sleeve was too short and today I went to exchange the shirt because it was impossible to wear the shirt with extremely short sleeve. Salvador was off today so another gentleman offered me his help and found me another shirt that was fitting me greatly. I wanted… Read Full Review

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★★★★★
Hawes & Curtis Men's Shirts

“Why are these people moaning about hawes and Curtis”

Written on: 29/05/2014 by JasonMcNeill (1 review written)

Recently bought four high collar shirts from hawes and Curtis. Had seen them worn by Dr Christian on his tv shows and researched the store. Went to the store at Westfield Stratford and tried on a couple of shirts to find my exact size. Good so far but found a very limited selection in my size, frustrating and a wasted journey. Home to try the website but not good as after choosing the shirts, found it impossible to add to basket and gave up. Rung the Jermyn st flag ship store, told they had… Read Full Review

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★★★★☆
Hawes & Curtis Men's Shirts

“Great quality and service”

Written on: 09/12/2013

I ordered several Hawes & Curtis shirts online for the first time with their Click & Collect service and I was really pleased with the overall experience. I didn’t have to pay shipping costs for this service and the store staff were very accommodating and helpful. The shirts are excellent quality, fit perfectly and were very reasonably priced. I'll definitely be buying from Hawes & Curtis again… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Birmingham store - worst customer service”

Written on: 14/09/2013

Having read reviews of other customers who also experienced bad customer service from Hawes and Curtis, I am not surprised. The staff are very hostile and unhelpful. you actually regret going to buy shirts there. you practically have to plead with them for them to even attend to you. It leaves a bad taste. A very unpleasant experience that I won't repeat. Avoid. … Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Bluewater store shocking ”

Written on: 25/08/2013 by Cc19752013 (1 review written)

No customer service at all. Wanted to buy 8 shirts and ties for a partnership and older male member of staff has a problem with that so took the business elsewhere. The staff do not seem bothered if they actually have customers or not. Avoid them. Will not be going back… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“DON'T GO THERE !!!!”

Written on: 15/03/2013

Order cufflinks from them on 18 Feb 13 - after ringing many times stating that we had not received them after the due date we demanded a call back. They just kept saying it had been passed to their head office and we should keep checking our emails. After a week of checking the emails, still nothing had been received we kept ringing them again. There point blank refused to put us through to 'Head office', I am actually doubting they exist. We finally received the cufflinks a month after we… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“their customer service team are very bad!”

Written on: 11/03/2013

never buy from H&C. Very bad customer service advisors… Read Full Review

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★★☆☆☆
Hawes & Curtis Men's Shirts

“Appalling customer service”

Written on: 26/02/2013 by softdog (1 review written)

I ordered 14 shirts from Hawes & Curtis and the order came missing a shirt. I emailed customer service to no avail so then gave them a call. They told me that the order was complete so they'd have to look in the warehouse to see if there had been a problem. I would have to call back. I asked if they would call me back. They said no. I have spent nearly £400 with them and they're disputing that a shirt is missing. As they feel the order is complete naturally it must be me trying to rob them… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Poor quality”

Written on: 22/01/2013 by Armand85 (1 review written)

I bought three shirts from H&C, and despite them all stating "luxury" cotton, they proved to be of extremely poor quality after the first wash (at 30 degrees, with fabric coditioner). Very hard to iron, and looks cheap… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“NEVER AGAIN!”

Written on: 20/09/2012

the shirts look fantastic in the shop.......dont be drawn in! terrible to iron! and when you have spent hours ironing them they crease really easily.much better quality shirts around in other stores!… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Poor Quality, Worse Customer Service”

Written on: 22/07/2012

The shirts looked great on the website and when I got them. Then I washed them before wearing (as I do with all shirts and the material became warped (extreme puckering) at the seams. I returned the items (except for the one good shirt) and Hawes and Curtis refused to refund me despite proof and acknowledgement that they had received the shirts. I lost $225. After a year of arguing with customer service I quit trying and just filed a report with a business bureau in London. Don't bother with… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Rubbish Service”

Written on: 17/07/2012 by macfly (1 review written)

I Nearly agree with the above, the quality of my short was OK but the service was non existent. I bought two on line one arrived the other "was out of stock". No message nothing to warn me. When I reordered that went down into oblivion and nothing was sent. No messages nothing. But needless to say my card was charged straight away. I shall not deal with this company again. here are to many other competitors will to want my business and I suggest any potential buyer does the same. Looking… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“With all honesty the company over all is a disaster!...”

Written on: 02/05/2012 by Anon_1 (1 review written)

With all honesty the company over all is a disaster! The quality of the shirts are horrible, the services provided is ridiculous. I went in to the branch in Westfield, Whit City and the sales assistants were chatting about in the corner and it actually took one of them to acknowledge my existence, the Manager was using foul language with his employees, maybe he thought no one had heard him! The promotions are no good because they seem to have one type of it all the time I have been there! and… Read Full Review

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★☆☆☆☆
Hawes & Curtis Men's Shirts

“Terrible service”

Written on: 14/01/2012 by brendandavis (7 reviews written)

Firstly, I'm 6'2 and a runner so pretty slim. The shirts dont fit, simple as that. you either get something too big or too small. Secondly, once you discover this, you'll take them to the shop for a refund, i purchased online. They'll not do you a refund in the store, policy states that they have to be back in the warehouse prior to the refund being processed. Policy states this takes 7-10 days. It's been a month now since i returned the shirts, several emails and phonecalls later and finally… Read Full Review

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★★★★★
Hawes & Curtis Men's Shirts

“I received my first H&C shirt as a gift and since then...”

Written on: 27/03/2011

I received my first H&C shirt as a gift and since then I have bought two more, and I plan on buying more by the end of spring.
The fabric is outstanding and very easy to iron, the colors are bright and modern and the overall cutting is top notch plus there are four different colar options, depending on the occasion the shirt is meant to be worn. There are also many little details on the outside of the collar, or inside the colar and inside the sleeve. Even the buttons match the fabric.
Their… Read Full Review

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★★★★★
Hawes & Curtis Men's Shirts

“Hawes and Curtis are second to none. The customer care...”

Written on: 23/12/2010

Hawes and Curtis are second to none. The customer care is exceptional and the product itself is very well made and comes in a very stylish Hawes and Curtis box, presentation is fantastic. The quality of care that I recieved was top class as you would expect from a company of this nature. I would highly recommend Hawes and Curtis to anyone… Read Full Review

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★★★☆☆
Hawes & Curtis Men's Shirts

“The Hawes & Curtis shirts look very good on and are...”

Written on: 18/11/2010 by glenc (305 reviews written)

The Hawes & Curtis shirts look very good on and are well made. The price is reasonable if you buy several together - something like £40 each.

The two issues I have with them though are as follows:

Firstly, the collars (even on the 'normal' shirts) are not a shape that I particularly like - this is a personal preference thing.

Secondly, presumably to make the shirts look good they feel like they are coated in something which makes them nice and shiny and smart - but the downside is they make… Read Full Review

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★★★★★
Hawes & Curtis Men's Shirts

“I would highly recommend men's shirts from Hawes &...”

Written on: 30/04/2009 by steverobinson0 (34 reviews written)

I would highly recommend men's shirts from Hawes & Curtis for your work wardrobe. The shirts are extremely well made, durable and reasonably priced. A variety of styles are sold, including a tailored and standard fits. Best value is if you buy 4 for £100, either online or instore… Read Full Review

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