Hatched.co.uk Reviews - www.hatched.co.uk

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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Hatched.co.uk - www.hatched.co.uk
Hatched.co.uk - www.hatched.co.uk
Hatched.co.uk - www.hatched.co.uk
Hatched.co.uk - www.hatched.co.uk

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Latest Reviews

★★★★★

“I have been very impressed with Hatched from the start...”

Written on: 03/07/2014 by LisaJones123 (1 review written)

I have been very impressed with Hatched from the start of the sale to completion. They took plenty of flattering pictures of my property resulting in numerous viewings and 2 offers. I cannot praise Martin from the Sheffield office highly enough - provided good advice and stayed late one evening so that he certify our ID for our Solicitors. The Estate Agency in general has been very helpful and dealt with all queries promptly. I received feedback from almost all of the viewings, as they made… Read Full Review

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★★☆☆☆

“From a Buyers Perspective”

Written on: 03/07/2014 by 38Prince (1 review written)

Poor communication and estate agent work. Asked multiple times to contact vendor on my behalf, of which this was never done. I made a further offer of which I was never even contacted with any feedback! This in my view wouldn't help any vendors remotely. I ended up continuing my search and offering on a different property! To me it was like a call centre sales company NOT an estate agent… Read Full Review

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★★★★★

“Very professional friendly service”

Written on: 02/07/2014 by julietrott (1 review written)

We went to several Estate Agents, didn't get anywhere and took forever to sell, then someone told me about Hatched, I wish I went to them years ago, not only did they save us lots of money but the friendliness and professional approach was superb. They take so many pictures, the house looked great and we sold within no time. Calls were always chased up by mobile, landline and emails and always a friendly person on the other end. I would highly recommend Hatched to everyone, don't bother with… Read Full Review

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★★★★★

“Very professional service ”

Written on: 02/07/2014 by DarwinMeier (1 review written)

We received a very professional service from the beginning the initial phone enquiry gave me all the information I required to start the ball rolling on my house sale. They came and took photos of the house within a few days and immediately it went on right move and zoopla they arranged a open day and kept me informed by email,text and phone calls of any prospect buyers. The house sold within a few days and we was happy with the whole process. Will definitely use hatched again if I ever sell… Read Full Review

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★☆☆☆☆

“No valuation given and no assistance on viewings”

Written on: 30/06/2014 by dyl8n (1 review written)

Overall I'm not that impressed with the service. It started off when the person visiting to photograph the property flat out refused to give a valuation. Then, we had paid extra for a For Sale board, but was instructed to buy our own piece of wood from a DIY store and erect it ourselves! When it came to viewings, having to run our own viewings is a significant down-side versus a traditional agent. It might have been OK for someone in a hot property, keenly priced, that also worked from home… Read Full Review

Hatched's Response to dyl8n's Review

Written on: 04/07/2014

Hi

Thank you for your comments. You are right in many of the things you say - we don't accompany viewings, we do charge for the board and we don't put the board up for you, and we do also recommend the conveyancers.

All of these things are clearly communicated on the website which perhaps you should have noted before instructing us. If you wanted these services, then perhaps a high street agent would have been more appropriate for you. However, you would have obviously ended up paying an exorbitant fee for that.

With the advice, all you have to do is ask. If viewings slow down, then we are happy to advise on how to bump them up again and what we can do to change things. I, and any of my team would have been happy to help on this front (I can't quite work out if we have sold the property or not, but if we haven't yet, and it is still on the market, then please feel free to call me and we can put our heads together to find a way of increasing interest/viewings - more than happy to talk to you personally about this)

Had we been promising to do stuff that we haven't done, then I could understand the 1 star review, however it does seem to me that we have done everything that we said we were going to do on the website...

Thank you once again for the comments/feedback.

Regards

Adam Day
Managing Director, Hatched.co.uk

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Sarahwestmids's reply to Hatched's Comment

Written on: 06/07/2014

Adam,

To clarify, do you charge for a for sale sign that you don't provide? That point doesn't seem to be clear.

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★★★★★

“Overall great service”

Written on: 21/06/2014 by FrancescaNicholson (2 reviews written)

At first there was a little hiccup because I had an initial buyer of my house who dropped out. A new buyer rang Hatched to ask for a viewing when it went back on the market and was told it had been sold and they couldn't view it! By chance the new buyer rang about a different property and found out my house hadn't been sold. They are now the new owners so thank goodness they found out by chance! It was a minor mistake that could have had a very major effect! Apart from that the service was… Read Full Review

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★★★★★

“excellent from start to finish”

Written on: 20/06/2014 by 384Stiles (1 review written)

Hatched spent more time and trouble creating an excellent photograph set and description to go on line. There is always someone on the end of a telephone and they try to get feed back on every viewing. They said from the outset that we would get less viewings but that the viewings would be more informed and this is what happened. All this for a fraction of the cost of traditional estate agents… Read Full Review

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★★★★★

“Absolutely superb”

Written on: 16/06/2014 by Stokie-Pastor (1 review written)

Very cheap, and did everything you'd hope an estate agent would. We got an absolutely top-spec package (inc. 3D walk-throughs, floor plans, premium listings etc etc) for about £700, had 3 offers over the asking price, and sold within 10 days. They were always easy to deal with - answered emails quickly, and the phone too. Highly recommended… Read Full Review

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★★★★★

“Why go anywhere else”

Written on: 12/06/2014 by KymaniBaxter (1 review written)

I advertised my house up with Hatched in mid January 2014 and completed the sale mid April the photographs where of the best quality and quantity which certainly helped move the property forward,I was informed of the continual progress through my dedicated on line page along with emails and texts to confirm viewings and all contact either by phone or email was dealt with promptly with courtesy and professionalism. The total cost to sell my house with Hatched was £540.00 a massive saving over… Read Full Review

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★★★★☆

“Great value”

Written on: 11/06/2014

Really good value service which ticks most boxes. The only area that is missing (and I would be happy to pay more for it) is sales progression, which is not really done unless you keep asking for it. My Buyers were not asked the right questions to keep me informed and they were only asked when prompted by me. But proactive sales progression is about the only advantage a good agent has over Hatched and the £1000s saving makes it a no-brainer. This is my second sale through Hatched and I would… Read Full Review

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★★★★☆

“Very reasonably priced ”

Written on: 10/06/2014 by Selina1988 (1 review written)

I am very pleased I have sold my studio plus flat through Hartched my husband sold his flat through them just previous to that. We have both been happy with the price & service offered and would recommend them to the others… Read Full Review

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★★★★★

“Gets the job done...at a really low price! Super...”

Written on: 28/05/2014 by brassbits (1 review written)

Hatched helped me sell my 1 bed flat in Sheffield. After signing up and paying the phenomenally low cost (500% cheaper than a high street Estate agent quotes), they quickly came round and took photos and gave me some pointers to value my property. They then got my property on Rightmove very quickly. Every time I spoke to someone on the phone they were very polite and helpful and even when my flat had a bidding situation (of which I have no experience...noob) they provided advice on the best… Read Full Review

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★★★★★

“Really good service!!!”

Written on: 28/05/2014 by Marshall347 (1 review written)

What excellent service. Friendly, efficient staff who made sure we were kept up to date at all times. Weekly updates on views and interest from the Hatch web site were extremely useful. Would certainly recommend them and ask that people should not be put off with it being an internet based service… Read Full Review

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★★★★★

“Great service and low cost.”

Written on: 24/05/2014 by Ramirezbd287 (1 review written)

I found Hatched on the internet and was a bit hesitant of using them as I have always used local estate agents. Hatched were prompt in replying to my initial enquiry and the agent came to my house within 3 days to take the photos. The property review was great and the house when advertised on Rightmove contained 23 photos. The viewing process was handled well and I sold my house three months after first advertising. The cost savings of using Hatched compared to a local agent were about £1200… Read Full Review

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★★★★★

“save yourself a fortune!!”

Written on: 24/05/2014 by Natalee186 (1 review written)

Hatched estate agents give a fabulous online service. They were always there on the end of the phone and sold my house within a month. Their pictures were the best on Rightmove in my opinion! And you save yourself a fortune. I would use them again and tell all my friends to use them. Why let high street estate agents take your sale profit?? Thankyou HATCHED and the solicitors you recommended were also fabulous....a 5 star service at a discount price!!!… Read Full Review

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★★★★★

“Amazing Estate Agent”

Written on: 17/05/2014 by echosw (1 review written)

We chose Hatched due to them having a local office but also because they primarily were an 'Online Agent' that didn't charge extortionate rates to sell our home. Hatched were great at communicating with us throughout the entire process. Viewings were confirmed via text message and e-mail after we agreed the time allowing us to keep organized. We had extraordinarily difficult and fussy buyers for our property but Hatched handled them well and chased when ever we asked them too. I would… Read Full Review

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★★★★★

“Excellent professional efficient service for such low fees”

Written on: 16/05/2014 by Northbourne (1 review written)

This is our second experience of using Hatched. All the staff are so pleasant and professional providing a wonderful efficient service. Viewings were notified by text and email, such a sleek service. We sold both properties within 3 days with the fees being a fraction of the price of a high street agents - why pay thousands when Hatched can do it for hundreds, it really is a no brainer leaving you with money to spend on your new property. Thank you Hatched… Read Full Review

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★★★★★

“Success at Last give Hatched a Try!”

Written on: 14/05/2014 by Sethp492 (1 review written)

After 2 years of trying to sell our house through local estate agents....all different but equally disinterested after the first month....we dropped the price and gave Hatched on line estate agents a try. Clearly when only paying £540 instead of c £10,000 dropping the price was affordable. The photos and description were better and on Rightmove, Zoopla etc which is key. We had over 20 viewimgs in the first two weeks and three offers and this was before the recent upsurge in the market… Read Full Review

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★★★★★

“Excellent service and cheap too!”

Written on: 28/04/2014 by RSelman (1 review written)

Excellent service from start to finish. We sold our house within two weeks and achieved the full asking price, saving over £1,200… Read Full Review

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★★★★★

“Why pay more?”

Written on: 26/04/2014 by stemill (1 review written)

I've no reason to believe a "normal" estate agent would have made handled the sale of my house any different other than charging 3 to 4 times extra. … Read Full Review

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