Morecambe, Ashley Hotel Reviews

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3 stars
Average rating for this product is: 3 out of 5

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Average Ratings for Morecambe, Ashley Hotel

  • Value for Money3 stars
  • Overall rating3 stars

 

2 Reviews For Morecambe, Ashley Hotel

  • Guest 2nd Nov 2009

    Reviewer rating: 1 stars


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    We booked a room with this hotel in June, and subsequently rang to cancel due to a change in plan. We were asked to put it in writing, which we did, and they received a written cancellation from us two days prior to the date which we had booked. Subsequently, we found out that they had charged our account for one nights' stay. Neither when booking nor cancelling was any mention made of their cancellation policy. When we rang them to question the charge, we were put on hold. When put through to the manager he argued with us for a considerable amount of time and was rude to us during the conversation. We wrote a letter of complaint to the manager, to which they responded but did not address all of the points of the complaint that we raised. The matter has not been resolved to our satisfaction.

  • millie1234 Rank: Lance Corporal 26th Apr 2009

    Reviewer rating: 5 stars


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    We have just returned from our stay at the Ashley Hotel in Morecambe. I have to say how much we enjoyed it.

    It is so clean and comfortable. The views over Morecambe are just brilliant. We could have stayed there for weeks. Unfortunately we only had three days.

    The breakfast is really good with a nice menu and plenty of options.

    This is good hotel, relaxed and friendly. Will definitely return.