Furniture In Fashion Reviews - www.furnitureinfashion.net

Click here if this is your business
★★☆☆☆
1.8 / 5
20% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Furniture In Fashion - www.furnitureinfashion.net

Furniture In Fashion - www.furnitureinfashion.net

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“very pleased with service and product”

Written on: 26/11/2014 by Giovanim34 (1 review written)

After reading these reviews and i had already placed an order i was very nervous about what to expect. I paid £200 + for a glass coffee table. I was very pleased with the company. they sent me an email to give me a time scale of 2-5 days for delivery(which was free) The company rang the day before delivry to give me a 3 hour time slot. The table arrived in three parts,all well packed and easy to assemble with no damage or missing bits.Exactly what i was expecting and it looks fab. would use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“STAY CLEAR!”

Written on: 20/11/2014 by cosk68 (1 review written)

What a AWFUL company!! Dishonest, Unethical, Un-professional, Do not use this company. They will not refund your money and blackmail you with threats of deducting 30% of your refund and 10% administration fees. In fact they will do almost anything to prevent you returning an item or refusing deliverer and even if you cancel the order in time they deny ever receiving email and you can not even get an answer on the phone. In all my 46 years I have never dealt with such a corrupt company. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Review made me cry!! Lost tears”

Written on: 14/11/2014 by Johnathon118 (1 review written)

I ordered and because I didn't receive any notification of my order, I panicked! Needlessly so as notification was received but it was, all notification went to my junk mail! Our furniture is absolutely beautiful and I'm so upset that I actually shed tears after reading reviews as per notification, order away chaps, as I sure will continue to do so! My lounge is gorgeous. N Bursey… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cosk68's Comment

Written on: 18/11/2014

You our obviously the owner of this company. This company Rip people off and don't care as long as there pockets are being lined with other peoples money.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great piece of furniture, prompt delivery”

Written on: 11/11/2014

I ordered a 4 drawer shoe cabinet from Fashion Furniture with trepidation as I had never ordered from this company before. However, I am really pleased with the way the company kept in constant email contact with regard to my furniture and letting me know when it had arrived with the courier etc. The item was ordered on Friday 7th November and the courier delivered it today and my husband has put it together with no issues whatsoever and it looks great! I am really pleased and would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“STAY CLEAR”

Written on: 05/11/2014 by Danie2010 (1 review written)

Awful customer service shocking products to match they are theives do not give them your money they are not interested in anything you have to say they skirt around everything you ask them via email ticket system as their is no one to speak to on the phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“worst company ever”

Written on: 02/11/2014 by ella40 (1 review written)

ordered a coffee table it arrived with a quality control sticker on saying it had been checked and all parts were there however on opening up two of the main bolts were missing so I emailed them with the number of the missing parts imagine my disgust at their reply as I didn't open the box and check contents before signing the delivery slip they weren't going to do anything I sent a few emails only to have them returned to my inbox you cannot speak to anybody at this so called company I managed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst company I have EVER dealt with”

Written on: 29/10/2014 by karen1314 (1 review written)

PLEASE, PLEASE do NOT buy anything from this company. The shoe cabinet I bought had a massive chunk of wood missing and a black mark on it. Ive phoned up the company about 20 times and emailed twice- NO RERSPONSE. I managed to get through to someone in sales and they said "Oh wrong person" and hung up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do Not Buy From This Company - Unethical / Illegal...”

Written on: 26/10/2014 by Zayne245 (1 review written)

I wish I had looked at this site before purchasing from Furniture in Fashion (they have a sister company called Furniture Gossip). This company runs a ticketing system for complaints meaning you can only complain online during business hours. The resulting communication will be a standard, largely illiterate email, that likely doesn't address the issue. I bought a product that was delivered as promised but turned out to not be what was described on the website. Over several months I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ella40's Comment

Written on: 02/11/2014

I totally agree

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Faulty, damaged goods with no solution from FIFA-AVOID!!”

Written on: 24/10/2014 by riehol (1 review written)

My mum is in the process of having a complete brand new kitchen so I wanted to treat her by buying her the island bar stools (2x zenith brown bar stools), I found these on Funiture in fashion's website at what I thought was a good price. I received them quickly, I fact too quickly as the kitchen wasn't ready for them, to my error I took them to her house 6days later, when we opened them we soon realised one of the stools had a mark/scuff on the back rest of the seat. Immediately that day I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rogue Company”

Written on: 12/10/2014 by tornsdawn (1 review written)

This is a rogue website. Got money back because I paid by credit card. They sell faulty goods only. You never get reimbursed. Avoid at all costs. This company should be closed down. Has been reported to trading standards. Cannot believe it is still operating a year after our purchase… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“awfull”

Written on: 09/10/2014 by GianniWatson (1 review written)

there system don't work its shi… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE THIS COMPANY! - READ REVIEWS BEFORE ORDERING!”

Written on: 03/10/2014

I ordered and paid for a table and stools and received the goods three days later - When I opened the packaging I noticed a red mark on the table top and paint missing from the side, the pump action of one bar stool was not working either therefore I followed the company’s returns policy (ticket system!) and also telephoned to explain that I wished to make a return. I was met with a hostile response and was asked to forward pictures of the damage to the table (which I did). I again followed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid at all cost!!”

Written on: 02/10/2014 by Andrewshx350 (1 review written)

I ordered a bathroom cabinet In August for a brand new house. We moved In end of September & assembled the cabinet, placed it In the bathroom. After 3 days the top of the cabinet started bubbling. When I contacted company (through there ridiculous ticket system)! I received a reply stating that they would not be willing to replace or refund a faulty product as it was out of there 14 day return period & that they had never had any other such complaints? Well that is a joke!!! How can you have a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 26/09/2014 by Jessieu239 (1 review written)

We purchase goods on 30th June. The wrong goods were supplied. We raised the issue immediately and 3 months later they have our money, we have goods we don't want and have no resolution. You cannot speak to anyone and there response times by email are appalling. I am so upset and shocked at their behaviour. Finally they asked for numerous photos by email to prove it was boxed before they sent a courier. They said the phots were fine but now will not send a courier. We have to arrange and pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Furniture sub standard”

Written on: 19/09/2014 by Heaven449 (1 review written)

PLEASE PLEASE do not buy off this company, the furniture is sub standard, please look at all the reviews to date. I bough an expensive side wall cabinet and a oak table with 10 chairs. The legs to the table are incorrect and don't fit and the cabinet was delivered damaged. You cannot speak to anyone and have to use there on line ticket service that is a joke and when they do come back to you they say that they cannot help as you did not state on the delivery note unchecked before signing which… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My worse online shopping experience”

Written on: 19/09/2014

After finding my goods where damaged, I went immediately online to report the fault. As I was unable to use online ticket system, I called the company, the Customer Service option is never available and after leaving my number a couple of times and no one calling me back, the next time I called I opted fro the Sales team. I explained my problem and was told to email and provided with an email address. After 3 days without acknowledgement of receipt of email I called again, this time speaking… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“One word "nightmare"”

Written on: 13/09/2014

After 4 months of trying to get a faulty item repaired / replaced, I've failed. Simply the worst online shopping experience I've ever had. I've been accused of incorrectly assembling an item that they sent to me fully assembled. I've been told that their suppliers don't make faulty items so there is no way they can be faulty. I've been sent numerous emails from their online ticket system, the tickets close on their own, won't accept replies and all email addresses bounce straight back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid them !!”

Written on: 10/09/2014 by Bewhare (1 review written)

Have nothing to do with this load of charlatans They delivered 4 dining chairs 2 in cream 2 in black they are of different sizes they refuse to do anything about it and just close the ticket. Loose oboe to speak to them on the phone. There delivery people leave before you can do this and then they quote this as a way to stop Claims… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WARNING”

Written on: 04/09/2014 by BrisaRoberts (1 review written)

We've had the worst experience ever with an online purchase. If only we'd seen all the terrible reviews first. Appalling service. Despite seven calls regarding non delivery of furniture we'd ordered we never spoke to a human being. They go to great lengths to make sure you can't talk to anyone. Always answer phones and if you choose to hang on with any option to speak to someone you will never get an answer. There is no one there. A classic trick is ringing your number back and hanging up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Damaged Quebec Wall unit = NIGHTMARE”

Written on: 03/09/2014 by Chriskip (1 review written)

I ordered a Quebec wall unit 5 weeks ago paying £139. 2 weeks ago the unit was delivered. dropped off by the delivery driver in a great hurry so not immediately unpacked. I phoned them and waited ages for someone to answer. They took my details and told me to reply to the email they would send to me. I did this but they wanted even more detail - I completed the details, pressed send and got a message saying I was not authorised to complete the action. DO NOT TOUCH THIS COMPANY. I wish I had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview