Furniture In Fashion Reviews - www.furnitureinfashion.net

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★★☆☆☆
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Furniture In Fashion - www.furnitureinfashion.net

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Latest Reviews

★☆☆☆☆

“Stay Clear!!!!!!!!!!!!!!!!!!”

Written on: 25/12/2014 by xoMaxwell14 (1 review written)

Ordered a tv stand in November 2014.We decided to cancel the following day.We informed the company by telephone and they requested it by email which we sent.I have telephoned on a number of occasions for my refund and the keep saying it is being processed.It is now the end of December 2014 and still not received my full refund.All I have received from the the company is an email to say that they are charging me £76 for delivery for a product which we never received as we cancelled the order… Read Full Review

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★☆☆☆☆

“Atrocious Customer Service, Cheap, Nasty Products”

Written on: 19/12/2014 by skye.01 (1 review written)

This company is nothing short of appalling and everyone should be made aware to avoid giving them a penny of their hard earned cash. Please feel free to make an account and message him with your complaints. I recently bought a shelving unit which was of absolutely shocking quality. Don't be fooled by their lovely, overly photo-shopped pictures. These are cheap, nasty and tacky products. Half of the screws were missing, meaning I was unable to assemble the unit anyway. I have been… Read Full Review

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★☆☆☆☆

“Damaged Furniture”

Written on: 16/12/2014

I ordered a dining set and sideboard over a year ago now and I am still chasing a refund. The furniture received was extremely poor quality. The sideboard and table were badly marked and some of the chairs could not be assembled. I followed Furniture in Fashion's returns policy, well within timescales as per their T&Cs, and was told that the furniture would be collected on an agreed date. On the proposed collection date, FIF decided to cancel the collection. Numerous e-mails and phone calls… Read Full Review

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★☆☆☆☆

“Badly made furniture, ignore e-mails DO NOT BUY”

Written on: 09/12/2014 by Misstb1976 (1 review written)

I had terrible experiences with this company. Firstly they didn't have stools in stock (which is probably lucky) they ignored my chasing for the refund for 3 weeks. The rest of the furniture arrived, badly manufactured cheap rubbish, and at pre sale of £300, I would expect better than Argos, but no this is worse. Again they will not respond to me at all, so have wasted money that I am never going to get a refund. Not happy and would never ever buy anything from this company again!… Read Full Review

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★☆☆☆☆

“Furniture In Fashion - terrible company !!!”

Written on: 07/12/2014 by cell09 (1 review written)

Stay away from this company ! I forgot to do research before buying from them. I recently purchased a bed frame from them and it is useless. I am slim built and when I sat on the bed for the first time, the slat broke. It looked dodgy anyway, only two slats made of chipboard - very bad and stupid design. When I complained, they said : it has happened because of wear and tear and they cannot do anything about this. How come it is because of wear and tear when I only tried to use for the first… Read Full Review

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★★★★★

“Great service and product”

Written on: 05/12/2014 by CamdenArnold177 (1 review written)

ordered on the Thursday and received on the following Tuesday, emails of them and delivery company of progress. Great service and product… Read Full Review

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★☆☆☆☆

“Thank goodness for this website”

Written on: 04/12/2014 by Shortkp354 (1 review written)

I was intending to purchase a stone table from this company and having phoned the sales team to enquire if the table top was real stone, I spoke with an Asian male  -he  couldn't tell me what the table top was and said he would get back to me. Needless to say, five days later and no phone call. After calling the company again they stated there is no one of that description working there???. However after checking this website it now appears that the "STONE" table is in fact Formica. Thank… Read Full Review

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★☆☆☆☆

“Not a pleasant experience so far! Ordered what was...”

Written on: 04/12/2014

Not a pleasant experience so far! Ordered what was described as a 'stone' table but when it arrived it is in fact made of Formica!!!! Came with 10 chairs but they don't fut around the table!! howxare they still trading? Surely trading standards should get involved here!… Read Full Review

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★★★★★

“very pleased with service and product”

Written on: 26/11/2014 by Giovanim34 (1 review written)

After reading these reviews and i had already placed an order i was very nervous about what to expect. I paid £200 + for a glass coffee table. I was very pleased with the company. they sent me an email to give me a time scale of 2-5 days for delivery(which was free) The company rang the day before delivry to give me a 3 hour time slot. The table arrived in three parts,all well packed and easy to assemble with no damage or missing bits.Exactly what i was expecting and it looks fab. would use… Read Full Review

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★☆☆☆☆

“STAY CLEAR!”

Written on: 20/11/2014 by cosk68 (1 review written)

What a AWFUL company!! Dishonest, Unethical, Un-professional, Do not use this company. They will not refund your money and blackmail you with threats of deducting 30% of your refund and 10% administration fees. In fact they will do almost anything to prevent you returning an item or refusing deliverer and even if you cancel the order in time they deny ever receiving email and you can not even get an answer on the phone. In all my 46 years I have never dealt with such a corrupt company. I… Read Full Review

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★★★★★

“Review made me cry!! Lost tears”

Written on: 14/11/2014 by Johnathon118 (1 review written)

I ordered and because I didn't receive any notification of my order, I panicked! Needlessly so as notification was received but it was, all notification went to my junk mail! Our furniture is absolutely beautiful and I'm so upset that I actually shed tears after reading reviews as per notification, order away chaps, as I sure will continue to do so! My lounge is gorgeous. N Bursey… Read Full Review

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Cosk68's Comment

Written on: 18/11/2014

You our obviously the owner of this company. This company Rip people off and don't care as long as there pockets are being lined with other peoples money.

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★★★★★

“Great piece of furniture, prompt delivery”

Written on: 11/11/2014

I ordered a 4 drawer shoe cabinet from Fashion Furniture with trepidation as I had never ordered from this company before. However, I am really pleased with the way the company kept in constant email contact with regard to my furniture and letting me know when it had arrived with the courier etc. The item was ordered on Friday 7th November and the courier delivered it today and my husband has put it together with no issues whatsoever and it looks great! I am really pleased and would… Read Full Review

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★☆☆☆☆

“STAY CLEAR”

Written on: 05/11/2014 by Danie2010 (1 review written)

Awful customer service shocking products to match they are theives do not give them your money they are not interested in anything you have to say they skirt around everything you ask them via email ticket system as their is no one to speak to on the phone… Read Full Review

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★☆☆☆☆

“worst company ever”

Written on: 02/11/2014 by ella40 (1 review written)

ordered a coffee table it arrived with a quality control sticker on saying it had been checked and all parts were there however on opening up two of the main bolts were missing so I emailed them with the number of the missing parts imagine my disgust at their reply as I didn't open the box and check contents before signing the delivery slip they weren't going to do anything I sent a few emails only to have them returned to my inbox you cannot speak to anybody at this so called company I managed… Read Full Review

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★☆☆☆☆

“Worst company I have EVER dealt with”

Written on: 29/10/2014 by karen1314 (1 review written)

PLEASE, PLEASE do NOT buy anything from this company. The shoe cabinet I bought had a massive chunk of wood missing and a black mark on it. Ive phoned up the company about 20 times and emailed twice- NO RERSPONSE. I managed to get through to someone in sales and they said "Oh wrong person" and hung up… Read Full Review

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★☆☆☆☆

“Do Not Buy From This Company - Unethical / Illegal...”

Written on: 26/10/2014 by Zayne245 (1 review written)

I wish I had looked at this site before purchasing from Furniture in Fashion (they have a sister company called Furniture Gossip). This company runs a ticketing system for complaints meaning you can only complain online during business hours. The resulting communication will be a standard, largely illiterate email, that likely doesn't address the issue. I bought a product that was delivered as promised but turned out to not be what was described on the website. Over several months I was… Read Full Review

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Ella40's Comment

Written on: 02/11/2014

I totally agree

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★☆☆☆☆

“Faulty, damaged goods with no solution from FIFA-AVOID!!”

Written on: 24/10/2014 by riehol (1 review written)

My mum is in the process of having a complete brand new kitchen so I wanted to treat her by buying her the island bar stools (2x zenith brown bar stools), I found these on Funiture in fashion's website at what I thought was a good price. I received them quickly, I fact too quickly as the kitchen wasn't ready for them, to my error I took them to her house 6days later, when we opened them we soon realised one of the stools had a mark/scuff on the back rest of the seat. Immediately that day I… Read Full Review

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★☆☆☆☆

“Rogue Company”

Written on: 12/10/2014 by tornsdawn (1 review written)

This is a rogue website. Got money back because I paid by credit card. They sell faulty goods only. You never get reimbursed. Avoid at all costs. This company should be closed down. Has been reported to trading standards. Cannot believe it is still operating a year after our purchase… Read Full Review

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★☆☆☆☆

“awfull”

Written on: 09/10/2014 by GianniWatson (1 review written)

there system don't work its shi… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY! - READ REVIEWS BEFORE ORDERING!”

Written on: 03/10/2014

I ordered and paid for a table and stools and received the goods three days later - When I opened the packaging I noticed a red mark on the table top and paint missing from the side, the pump action of one bar stool was not working either therefore I followed the company’s returns policy (ticket system!) and also telephoned to explain that I wished to make a return. I was met with a hostile response and was asked to forward pictures of the damage to the table (which I did). I again followed… Read Full Review

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