Written on: 30/10/2013
Thank you indiaflowerplaza for send flower to my parent anniversary on time, very good customer services as well as also deliver fresh flower. Currently I am stay in USA but I want to send flower to my parents who stay in India, indiaflowerplaza grate help to me… I am also recommended to everyone, I know its past review is not good but its improve its services and customer care (read more)
Written on: 03/10/2013
I had ordered flowers through this website and the experience was life an indigestion. I don't know how else to put it. The not only delivered less than what was ordered, but even forgot to put in the message. Moreover the flowers ordered were supposed to be long stemmed and the ones delivered were not even close. On sending a message to the customer service got a horribly rude message back asking me to count them properly. There are so many florists out there who do provide better... (read more)
Written on: 22/03/2013 by kamleshkhatri (1 review written)
I had placed an order of cake of Rs. 575/- on 01/03/2013 which was delivered on 02/03/2013 but transaction was failed and deducted my money than i again placed an order on 02/03/2013 of same price which was delivered on same date. The company denied to back my money of earlier order?s which transaction was failed. I send so many request for refund my money but I haven?t receive any answer till date. (read more)
Written on: 17/01/2013 by Tom_Peterson
I had ordered for a bouquet with different types of orchids and fruits as shown in the website . I was very happy with their service . Excellent work . I am writing this review because I have always faced problems with the other websites I had placed an order at and I was surprised by such good service and quality . It was also delivered right on time . I would recommend this website to place an order. (read more)
Written on: 08/01/2013
I would like to place on the record ,the excellent and prompt service provided by indiaflowerplaza in delivering a gift on a Saturday Night at around 10 clock where the address was not clear and there was no one available to pick up the telephone number given. It is a real good work and I will certainly recommend the services to everyone . (read more)
Written on: 07/01/2013
Thankfully I had a good experience with indiaflowerplaza . I had placed an order for a bouquet and a basket of fresh fruits for my mother's birthday yesterday . The flowers and fruits delivered was fresh and the were delivered at 3:00pm which was the expected time for delivery . My experience with them was much better than my experience with the other websites I had placed an order before. (read more)
Written on: 08/08/2012
Really Pathetic customer service. I received response after delivery (Which I cancelled by call and by email). Customer service giving me respose like she is on chat " I didn't get any mail" that's all in email no hello no closing remarks. It seems like I am customer service agent. I ordered wedding cake with flowers2 weeks before and then cancell my aorder after 2 days by email. I did not receive any email for confirming my cancellation, so I called after 1 week and agent told me they will... (read more)
Written on: 15/05/2012 by Rippedoff22222 (1 review written)
For our wedding anniversary, I ordered 1 KG black forest cake for my wife(she is in India). I called up the number in their website(customer hotline: +91 93760 42782) and one lady started yelling at me. After the call, I received an email saying my order was cancelled. It was my wife's turn after me. She tried to call the customer hotline number but no-one attended. so she tried from a different number and it was immediately picked, and then my wife asked why you didnt pick the call she... (read more)
Written on: 15/03/2012
Placed an order for a cake and a bouquet on 13th March 2012 to be delivered to my sister-in-law on 14th March 2012 (24 hours prior)in Chennai. I did not get any confirmation of the order, so called up the "so called" customer number and requested a confirmation. The idiotic, stupid, non-sense lady was not ready to listen to me, and was very harsh and told me to mail her. She said, she wont take any complaints until 8 Pm next day. The gift was never delivered and I sure it would ever. Round... (read more)
Written on: 17/02/2012 by HeidiRee (1 review written)
I ordered items for a baby shower in Mangalore on Feb. 11, 2012. I checked several sites and this one mentioned - same day service. I had been travelling and received the invitation late, but still wanted to send gifts to my dear friend. I ordered roses, ladoo, and a silver Lakshmi statue. They were to be delivered to the shower itself on Feb. 12. The roses and sweets were delivered late, but the silver statue - the most important and expensive item - was not delivered at all. They are... (read more)
Written on: 16/02/2012 by Clyton (1 review written)
Indiaflowerplaza really sucks!! I have placed my ordered on 13th Feb in the hope that my wife will receive it on 14th Feb but they haven't delivered till today (16-Feb-2012). I have been calling Customer Hotline Number + 91 93760 42782 but no one has any courtesy to pick up the calls. I started my texting them questioning about order. Over a long pull, I was able to get hold of a Lady (~assumed by the voice) who has no patience to hear my questions. She kept telling if I want my order to be... (read more)
Written on: 14/02/2012 by sanumolu
Nothing but cheats. Is there anyway we can go after this co. and the CC processing co, which processsed on their behalf in U.S. Court? (read more)
Written on: 09/02/2012 by jackdowsan (1 review written)
I had ordered chocolates on chocolate day and I had asked and confirmed on there customer service number that it will be delivered the same day. They told me it will be and after that, they called up the person who was supposed to receive the chocolates and told him \"Madam, you had a delivery of chocolates today but I am sorry, we cannot deliver it today, we will bring it tomorrow\" W T F!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! First of all, you are not supposed to call the one who is getting... (read more)
Written on: 01/02/2012 by justintime283
These guys are not professional at all. When I called customer service the woman was in a hurry and told me to place my order online. I had to literally struggle to get answers to my questions. The second time I called them a rude woman answered the phone with no manners at all and I got no help. Whatever they have written on their website is bulls**t. (read more)
Written on: 10/08/2011
I have placed order with this site 6 days before the delivery. On the day of delivery they denied it, and that too when i called them. They never even tried to contact me ot send me mail. Pathetic customer service, the lady spoke so rudely. When it came to refund they said that it will only happen after 8 days. Guys....its not about money or service, it was my wife's b'day i was away from home, i planned a surprise for her through you people and it all went for toss. Please remember you... (read more)
Written on: 12/05/2011
Please DO NOT Trust this site and do not book your orders..It was a big challenge contacting them and you have to run behind them about your orders...You will face the real tough time after paying money to them Instead call and tell your wishes , at least you will have real satisfaction, I will select zero if there is any option for rating. (read more)
Written on: 06/05/2011
Very poor customer service. I placed an ordered today @May6th 2011. They sent me an email for failure tranaction. After talking to my credit company, I came to know that they charged from my credit card but didn't send me any confirmation email. I wanted to confirm with the customer service about the tranaction before reporting it as a fraud, So I called them but the lady was very rude and put the phone down. They don't have any sense to talk to customers. (read more)
Written on: 29/04/2011
i have never reviewed any body....but this thing actually blew my patience away...this site is Good.....ya exactly GOOD FOR NOTHING...i know all business have a lot of hassles...about the delivery time or some times the ordered product....but this one is above all...the customer care...just unbelieavable...they are speaking as if i had committed a crime..first of all they dint have the courtesy to deliver the product...inspite of my acceptance of a change of product they still couldnt... (read more)
Written on: 12/04/2011
PATHETIC!!! PATHETIC!!! PATHETIC!! I wish I could give 0 stars. I had ordered a cake and pearl earrings for my mom on her birthday and they only delivered the cake. I called the customer service to inquire and the confused Customer Service lady asked me to email her. I did and there was no reply. I called again and asked for the supervisor but the rude CS lady kept shouting at me and she told me that they have couriered it from b'lore and she does not know when it will arrive!!!! Crazy and... (read more)
Written on: 24/03/2011
I wish there is a global forum to write about india flower plaza.
...........This is The Worst Experience i had from a service provider.
I cannt believe why the customer care lady cann't even talk properly when i asked about my order!
I ordered chocolates for delivery at mumbai, to be delivered in morning to my sister. When i came to know that the order was not delivered, i called up customer care and enquired about it. The response i got was schoking!!!.. the lady who attended my call... (read more)
Written on: 14/03/2011
Pathetic. I have ordered a birthday cake 4 days prior to the delivery date and gave specific directions to deliver by 1.00 p.m. They didn't deliver by 6.00 p.m and the customer service told me they will take care of it with in an hour. After repeated follow-up's, they gave an another number to call for an update and it was already 8.30 p.m. The lady apologized and suggested me to cancel order! They don't have a process/system to make deliveries! They shouldn't be in this business to cheat... (read more)
Written on: 22/02/2011
There should be an option of rating this site even lower than one star !!This site does not deserve any star category.
The online order was done for 14 FEb 2011, payment charged and then no delivery of the ordered items. There was no response on the phonecalls I tried numerous times oon 14th & 15th Feb 11. Lastly I had to lodge a no payment instruction to the Credit Card Company and am still following up to ensure that no payment is charged on my card... pathetic!!
Lesson Learnt : Check... (read more)
Written on: 19/02/2011
Here is the worst customer satisfaction report....
I have made an order on 09/02/11 after a check whether it is deliverable to the destination
Yes it is indeed possible
Then the really bad news comes here................
on Valentine's day 14/02/11 that it was not done.....we pay the money back....
I have tried the mobile customer service number...switched offf.??? I can't believe it..Mailed on 16/02/11 email@example.com..till now 19/02/22, no... (read more)
Written on: 17/02/2011
I have ordered one flower bunch having teddy, chocos and a cake to my wife on this valentines occassion.I have expected to surprise my wife. But it is not delivered yet and there is no response from these worst guys either through mails or calls....They are not at all responding to my calls....Do not believe these pathetic site. Do not ever create an order from this...I am totally dissapointed.I dont think there is any site we can keep trust on delivery from abroad to home... (read more)
Written on: 16/02/2011
I order a flower and flower.. No sign of delivery trying contact them no answer and no reply of emails.
I trying get my refund my money back.. It was big flop on me. (read more)
Written on: 14/02/2011
I have called them several times, with no answer. ordered flowers for my wife 3 days back, and yet no sign of it, the idea of surprising her is a flop, just like this website. very misleading...i'm just going to try to get my money back now, and hope thats refunded..which also i doubt. (read more)
Written on: 12/02/2011
booked a cake and a bouquet.When it was not deievered till 6:30 PM
i called their call center and got a reply that they cannot check the
status since power is not there and asked to send the mail.I send the mail
and didnt got any reqply.Again i called and the guy told that he will not be able to do anything.He was very rude on the phone and hung up phone in between the call.
The whole idea of sending the cake,bouquet to my parents and surprising them has gone due to these idiots.I cannot... (read more)
Written on: 23/01/2011 by Divya Averineni (1 review written)
The worst site i have ever seen!!!
I had ordered for a cake for my mom's b'day and requested them to send in the morning at least by 11 AM. They sent it at 5Pm in the evening and more over the cake was stale cake!!!
When i contacted the lady to check when they would deliver the cake, she was very rude and started yelling at me... she didn't even listen to what i was saying and hung the call on me.
I tried to keep calling for like 20 times and she never answered the call.
Very very very... (read more)
Written on: 31/12/2010
To celebrate the New Year, we ordered a cake wishing our family in Delhi. Apex Florist sent a soggy, stale cake in a box that was falling apart. The person who delivered would not mention the bakery where this unappetizing cake was purchased from. Disgusted at the unprofessionalism, my family returned their cake.
Instead of apologizing for their truly appalling service, firstname.lastname@example.org sends us a mail saying that the cake was returned and our card would still be charged. And jumps to... (read more)
Written on: 31/12/2010
Horrible service. As mentioned by other reviewers, the lady was very rude. She didn't even care to talk. All she said was to send emails for any details and then Hung up on me.
Please don't waste your time and the moment for which you are sending gifts. (read more)
Written on: 21/12/2010
DO NOT EVER ORDER ANYTHING FROM THIS SITE BECOZ DEN U WILL BE MAKING D BIGGEST MISTAKE OF UR LYF .. (read more)
Written on: 06/12/2010
I am really disappointed by your service for order number CART26344893
You vendor at Bareilly at modified the message on cake and flowers. This modified message has changed the meaning altogether.
They don't even written the full message but some idiotic message.
Now in place of being happy for gifts, my relatives are angry with me :-( (read more)
Written on: 22/11/2010
Deserve not even 1 star.....They are Frauds, Didn't deliver and money gone. (read more)
Written on: 11/11/2010
If u really want to be stressed out... Please make an order with these people... The worst service ever possible in the world... I did not read all these reviews before placing the order.. Otherwise I would have never done the mistake... I ordered two "Sandal Wood Krishnan Idols" to my in-laws and my parents on Diwali... Its more than a week now, but not delivered.. Tried calling them more than 100 times.. and at last the lady picked up and said it will be delivered after two days.. I gave... (read more)
Written on: 29/10/2010
I ordered a flower bouquet through indiaflowerplaza.com to my husband yesterday. I wanted it to be a surprise. I called the customer care number just to confirm if it can reach on the same day. No one answered the call till 7pm. Iwanted it to reach by 6pm. And at 7pm a lady picked up spoke very rudely eventhough I was calm after trying soem 50 times. She asked me to send the order nomber and cut the call. Today morning when I call she picked and spoke very arrogantly and said your order was... (read more)
Written on: 21/10/2010
I ordered Birthday cake and roses to be delivered to my wife on her birthday in Gaziabad. Inspite of giving speacial request while ordering, they couldn't deliver it in time even in NCR region.I called up twice to enquire and the lady on the ph was so rude as if she is doing a favour to me and hungup on my face.Pathetic and totally unprofessional service and a very rude and abusive lady on the cust care no to care for you. Never ever try this service. (read more)
Written on: 14/10/2010
I could not , bu agree on the horrible service. First of all they do not pick up the phone. When they did (after calling 6-7 times) , the lady was very rude. Secondly, she says that she cannot gaurantee delivery of orchids (i wonder why they put it in the site, if they did not have this)!!!! This is the first and last time i will deal with them.
Anup (read more)
Written on: 23/08/2010
Really horrible service. Delivered late in the night for a birthday. There was no point to it. No response to emails. Definitely give them a miss, there are better vendors who deliver immediately and better. (read more)
Written on: 23/08/2010
I had ordered garbera flowers and kaju kathli sweets with Onam Greetings but they delivered red roses with marriage wishes and also with wrong sender's name. No response to emails and their customer care is not looking into the matter for replacement of gift with correct message and sender's name. (read more)
Written on: 18/06/2010
Its been two days and my order is not delivered yet. They are not even answering my calls. Please think twice before placing an order with these people. (read more)
Written on: 02/04/2010
If the ratings allowed me to rate in negative, I would do so!
I have ordered with them several times in the past with reasonable service BUT on my last 2 orders, the service I received was utterly deplorable.
I order 75-mixed roses to be delivered on valentine's day. to begin with, the order was delivered a day late. it was delivered only late on the following evening (15th Feb - one day late). the flowers were all dried and shrivelled up and did not appease the recipient. also, they... (read more)
Written on: 31/12/2009
Worst service ever. Bouquet of balloons ordered and a packet of 10 balloons delivered.Paid Rs 1175 No response to calls and e-mails. (read more)
Written on: 24/04/2009 by madhu1123 (1 review written)
indiaflowerplaza.com helps you to order to send flowers to India online, Gifts to India from US, Cakes to India, Birthday Gifts to India Flowers to India from USA, Gifts to India online, Mothers Day Gifts to India , flowers to India same day delivery. (read more)
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