Popfax.com www.popfax.com Reviews

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3.2 stars
Average rating for this product is: 3.2 out of 5

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Average Ratings for Popfax.com www.popfax.com

  • Content2.8 stars
  • Value for Money3.7 stars
  • Overall rating3.2 stars

3 Reviews For Popfax.com www.popfax.com

  • popfax cons 23rd Jun 2009

    Reviewer rating: 1 stars


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    I joined up with Popfax in November, 2008 and tried to send & receive faxes with them for almost 2 hours straight. Their fax number wasn't working. I tried to contact them, but couldn't - they only use a contact form on their website (and don't always reply to emails) and a dodgy telephone number that connects to a clueless customer services. Needless to say, I emailed the cancellation of my account. However, Popfax seems to think that by writing into their "Terms & Conditions" that whether or not their service is rubbish, you will not get a refund - it exonerates them from BASIC customer service etiquette. I canceled BEFORE they charged my credit card, yet with their greed, they still went ahead and charged me. Now they are refusing to refund me for A YEARS subscription !! A warning to anyone thinking of using them - avoid, avoid, avoid!!

  • djferros Rank: Lieutenant 12th Jun 2009

    Reviewer rating: 4 stars


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    I checked out most other online fax service and Popfax.com appeared to be the cheapest. I contacted the Customer Services a few times and I have to say the responses were very brief and often did not provide the information I requested. However, later I decided to signed up anyway.

    The sign up process was easy, 5mins or less. However, when I received my number it was NOT a local number as suggested. This is what I had emailed them about previously but couldn't get a straight answer from the ...
  • Julli Rank: Lance Corporal 23rd Apr 2009

    Reviewer rating: 4.5 stars


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    Popfax.com is a global provider of internet fax services. It offers fax sending, mass fax sending, free fax receiving, sms sending, mail to fax, etc. Offers bargains and professional service too. It is easy to navigate and user friendly.