Written on: 24/08/2013
As stated in my previous review, we did visit the 4 storey building which seemed to house a vast quantity of outdoor clothing and some sleeping bags. [But not the one I wanted !].Although the computor screen at the premises did show all the tents I wished to view to be in stock they were not . The young man , who seemed to be in sole charge, actually went to check stock and from his embarassed atitude when I told him how far I had travelled knew already that he would not find any.I wonder if... (read more)
Written on: 21/08/2013
Very impressed by the web site so phoned to check that the 3 items of interest were indeed in stock as advertised . NONE OF THEM ACTUALLY WERE !. Two of the items were tents . As my wife was interested to see Holmfirth [ from Last Of The Summer Wine fame ] anyway, we will pay them a visit to see what the setup is . More details to follow ! . Sean Mc G. (read more)
Written on: 17/04/2013
Did wonder before ordering but had nothing to worry about. Ordered and received my order next day. Good quality kit at a really good price. In fact the stuff was that cheap that I wondered if it was genuine or a cheap Chinese copy. Rang them to find out and saw that they had a big shop so knew it was genuine. They said because they move so much stuff they get the best discounts that they pass on to us. Service really good, love the kit and would definitely buy from them again. In fact told... (read more)
Written on: 16/04/2013
Campmania has taken some flack recently but I have never experienced a problem. I ordered off this lot and wasn't sure. But I have to say I am glad that I did! There service was superb. I rang first to check them out, got straight through and was given some good advice on what to buy (even saving me a few more pounds). The parcel with the jacket and pants turned up next day and it fitted perfectly thanks to the advice I was given. The telephone operator was very polite and courteous and the... (read more)
Written on: 13/07/2012 by brianbrains (2 reviews written)
Ordered a Solo off of these three months ago. It arrived next day with no problems whatsoever. A great little tent that I use for backpacking. God quality for the price. Campmania has best price on the Internet (read more)
Written on: 05/07/2012
Campmania is one of the last of the true independents. That means they are people that really care about the products they sell, they are prepared to erect tents to let people actually see them and they know an awful lot about them. They provide amazing advice on all the kit they sell. Compare this level of service with Amazon and the rest of the profit focused leeches out there and it's a scary thought to think that if the good guys like Campmania die because of them, we the consumer lose.... (read more)
Written on: 29/06/2012
Bought a tent off here yesterday. The price was so good that I thought they'd made a mistake and I expected a call to say they were out of stock or some other pathetic excuse. Then, this morning, blow me down, the tent arrived. I was amazed and had to tell someone about it. hence this review! (read more)
Written on: 23/06/2012 by HonathanSoames (2 reviews written)
Campmania and Outdoormania excel in customer service - I even think they won an award for it - and that just isn't a one off, it's always. Counting back I have ordered a total of six times off the Mania sites for outdoor clothing, footwear, a tent and ski clothing. Not once have I ever experienced a problem. Best of all, their sites always seem to have the best prices. On only one occasion have I ever received goods on the day after I was expecting, but in that instance, they emailed almost... (read more)
Written on: 29/04/2012 by SpeckyJamie (1 review written)
I said I would thank these people for helping me out so here goes... I Bought a tent from Campmania. It was a great tent but I put it up in high winds and it blew down ripping the fabric and bending the poles. I was about to throw it away when I decide to call Campmania to see if they had any suggestions. I was put through to a lady who was very sympathetic to what had happened. She said that if I sent it back, they would inspect it and see if they could get it repaired for me. Long story... (read more)
Written on: 28/04/2012 by petespanners (2 reviews written)
I have ordered from this company three times now and always I have received exemplary service. So much so that I felt compelled to write this review. I have ordered skiwear, outdoor gear and most recently a family tent. On a couple of occasions I have needed to contact them to check sizing and for general advice. On one occasion I had to wait in a queued call system for a couple of minutes but always when I speak to their operators I find them cheery, professional and very helpful. Role in... (read more)
Written on: 17/10/2011 by Ellie30 (2 reviews written)
I ordered a Gelert Meridian Tent package in green, it arrived 2 days later and the following weekend we erected it to check it over. Unfortunately there was a tear in the outer shell, I phoned Campmania and they advised us to send everything back and once it had been recieved and checked by them we would be issued a refund. This all happened very swiftly, the tent was collected by them the next day and the refund was credited within 3 days. Campmania didn't have another green tent available... (read more)
Written on: 01/04/2011
This company is awesome. I ordered one of their 2010 Meridian 10 tents off them. It was less than half the price of the new 2011 tent. I expected a wait as it was such a good price. It turned up by Fedex next day. Best thing was they sent the new £700 one. I called them to tell them and they said keep it as I'd been so honest! Great deal and a service to match. (read more)
Written on: 24/03/2011
I ordered double sleeping bags and single one was sent (read more)
Written on: 24/03/2011
Ordered a large Gelert Meridian 8 off this lot. Delivery said it would turn up in three days. It turned up next morning. Fast service, top tent and best price anywhere how can you fault this lot? Mega recommended (read more)
Written on: 22/03/2011
Excellent online trader wouldn't hesitate t o recommend them to others (read more)
Written on: 17/03/2011
Originally called them for advice about what tent to buy. Fantastic service, good advice and when I had worked out what I wanted, they had the best price available. Excellent next day service. Highly recommended. (read more)
Written on: 27/10/2010
Ordered the Gelert Horizon 8 from Campmania,received e-mail stating colour out of stock even though in stock when ordered and paid for,promised next day delivery,got it the next week therefore missed one booked camping trip. Checked it and found numerous problems, basically they had sent someone elses returns to me.Called and explained problems,they collected the very next working day and said they would deliver the originally wanted colour by middle of that week. Three weeks later still no... (read more)
Written on: 06/09/2010
Brilliant online experience. Next day delivery and items all well packaged and as described.
Competetive prices -- give them a try as definitely recommended! (read more)
Written on: 23/08/2010 by Teknophobia (3 reviews written)
I always let the facts speak for themselves:
Placed order on Thursday August 19th at 13:32 having checked that item was in stock.
Checked status of order Monday August 23rd at 15:30 - awaiting allocation
Checked for same item on their website only to be informed that it is in stock, delivery 1-3 days.
Called their 0870 customer service line and waited for 8 minutes for call pickup, even though I was 'first in line' according to their answer service.
Informed by customer service that... (read more)
Written on: 29/07/2010
I was keen to seek the best price for a coleman Coastline 6 man tent and associated camping equipment for a last minute camping holiday. I read with trepidation the poor reviews and noticed some of the reviews were quite old. I spoke to a helpful customer service rep at Campmania and was reassured to hear that as long as the goods were in stock at the time of ordering, we would receive our goods as promised!! Much soul searching later and we placed an order for nearly £500.00 worth of goods... (read more)
Written on: 21/06/2010
Hi, Just thought I'd write a few lines to thank Campmania for their service. I order online all the time and seldom get such exemplary service so I felt I must tell others. The Olympus 8 from Gelert is advertised on Campmania as being available for next day delivery provided I ordered before 1.00pm. I had ordered the same product for next day delivery from another website and it hadn't arrived. I waited three days and on the Thursday afternoon I realised I wasn't going to get it. I was... (read more)
Written on: 07/06/2010
Next day delivery is still coming, 3 weeks after!
If they were on ebay they would be out of business in no time due to amount of negative feedbacks.
A shame really. (read more)
Written on: 30/07/2009
Initially I was really impressed with the service Campmania offered on the Tuesday. I need the goods to be despatched the next day (Wednesday) - not a problem according to the lovely people I spoke to.
However when I checked on the Thursday they hadn't yet left! As we were leaving Thursday night - 3 of us had NO sleeping bags, no stove, no plates, no lamps!
Had to hold for 31 mins on an 0870 number (already made 2 calls earlier that morning) costing at least £5.00 just to speak to someone.... (read more)
Written on: 05/05/2009
Don't comment much but these Campmania guys sorted me out. Didn't know what to buy, they told me and it turned up next day and for the best price. Said I'd give them a good review so here it is. Thanks guys - great service (read more)
Written on: 16/04/2009 by carthorsecartwright (1 review written)
I don't normally review web shops, but I found Campania to be so good that they are worthy of a review.. I shopped with Campmania last week and found the whole experience very friendly and extremely efficient.
Anyway, I bought a tent from them and a pair of trousers. However I realised as soon as I had ordered the trousers that I had mistakenly ordered the wrong size. I called them up the next morning, was put straight through to them and spoke to a friendly lady who said that my trousers... (read more)
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