Motorholme www.motorholme.co.uk Reviews

★★★☆☆
3.3 / 5
60% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“fantastic motorhome holiday”

Written on: 20/09/2014 by DaleBac (1 review written)

Hired a motor home from this company for a week after reading the bad reviews we decided to give them a chance as there is always 2 sides to a story. The adviser booked us in and even gave us a 50% discount if we booked that day. when we picked up the motorhome it was nearly brand new we were shown around & shown how to use everything. upon our return the chap & myself checked the vehicle & he wrote no new damage on our return sheet & our deposit was returned to us with in a few days. We are… Read Full Review

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★★★★★

“Great Motorhome”

Written on: 20/09/2014 by VeronicaMcHugh269 (1 review written)

We had so much fun - no pitching of the tent just kettle on & relax. Would definitely consider hiring again - the van was clean, well kitted out & easy to use… Read Full Review

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★★★★★

“Would Hire Again. Beats camping by a country mile!”

Written on: 19/09/2014 by AussieTraveller222 (1 review written)

We were going to hire a regular car and buy a tent, then thought why not combine the two and rent a campervan? Similar price, far greater comfort, greater convenience, all round better experience. I had never been inside of, let alone driven and slept inside a campervan, so I was not sure what to expect. The vehicle came well fitted out, very clean, drove much smoother than expected and far better fuel efficiency too! We covered half the nation in the space of a few days, without the hassle of… Read Full Review

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★★★★★

“motor home holiday”

Written on: 17/09/2014 by wlawson77 (1 review written)

We had a great holiday in the lake district with the freedom of a superb motor home good value for money . We will be doing this again Willie Lawson Grantown on Spey September 2014… Read Full Review

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★★★★★

“Professional and courteous”

Written on: 12/09/2014 by dporter1965 (1 review written)

This is a different review to the norm, as I did not actually go on the holiday I booked with MotorHolme! However I think it is worth relating my experience with this company. After booking my holiday I became concerned at the list of post-hire surcharges that MotorHolme sent me (this information is in fact on their website but not that obvious.) I decided to cancel but, having read other reviews, thought I might have a hard time getting my money back. A lady replied to my cancellation… Read Full Review

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★★★★★

“Fantastic trip around Europe”

Written on: 10/09/2014 by TV73 (1 review written)

We planned a 3 week trip around Italy this summer and we decided to use Motorholme Hire Limited to hire our camper following several quotes from different hire companies, Motorholme providing the complete package for our trip to Italy, including the unlimited mileage options and European cover. I am glad that we decided to use Motorholme Hire Limited as we had an absolutely fantastic trip. The manager at the Manchester depot was very helpful and offered advice on what we would need to take… Read Full Review

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★★★★★

“Efficient and Good Value”

Written on: 10/09/2014

This was my first motorhome experience. The service from first enquiry to dropping the motorhome back was very good. The automated emailing system kept me on track of what I needed to do and by when. There was quite a bit of paperwork involved but it was kept simple and done electronically. I particulary liked having hire 'video's' prior to the hire which explained all the external and internal functions. this was essential preparation ahead of the hire. The motorhome itself was modern, clean… Read Full Review

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★★★★★

“Fantastic top of the range motorhome”

Written on: 09/09/2014 by Jik13 (2 reviews written)

Dealt with Lynne Phillips, easy transaction and very flexible with adding extra dates. The motor home envy of other caravan owners. Drove great travelled comfortably all over the Dordogne great on fuel and kids could stretch legs and have a sleep while still seat belted, only negative was could have done with reverse camera otherwise great experience… Read Full Review

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★★★★★

“Excellent motorhome hire”

Written on: 09/09/2014 by Sam1979 (0 reviews written)

We hired a motor home as a last minute holiday idea and what a great idea it was ! From the get go Motorholme Ltd were excellent , from replying to my emails to helping me complete the paperwork. Due to it being a last minute idea , all this was done in 4 days. At first I thought , oh no ! Forms ! But it was done with ease .Obliviously driving licence details are needed and being able to send them via photo emails instead of scanning etc for us was excellent. The office staff were very… Read Full Review

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★☆☆☆☆

“Dreadful company - avoid!!”

Written on: 05/09/2014 by Perezew489 (1 review written)

Avoid this company. Dodgy practices. Would NOT recommend… Read Full Review

Teresaparker's Comment

Written on: 05/09/2014

On behalf Motorholme Limited we regret that you have had a less than satisfactory experience with us as a previous customer given that our recent approach in our business is always making our customers satisfaction a priority.

As you may be aware, we are recently under new Management and our ultimate objective is to consistently meet all our customers expectations on every occasion.

Based on our customers feedback and communications we have taken drastic action internally to deliver the best experience possible. Where we fail to deliver a less than satisfactory experience we will always endeavour to address all issues brought to our attention in a timely manner.

Please contact me directly so we can discuss where we have failed to deliver on your customer experience and reach an amicable solution.

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★★★★★

“What a fantastic service”

Written on: 02/09/2014

We hired a motorhome for the first time ever this summer. We booked a 7 berth chausson and were delighted when we picked it up to find it was only a couple of months old. The customer service from start to finish was very professional and efficient, all done online. Any questions we had were answered promptly and staff were very helpful - even at the other end of the line when we phoned from France with a query! The motorhome really came into its own when we were at the beach as the fridge… Read Full Review

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★★★★★

“Professional and competitive”

Written on: 02/09/2014 by Draig576 (1 review written)

This is our first hire as a family and we were very satisfied with the service. The vehicle was only a year old, very comfortable to drive and well appointed. My son appreciated being able to watch a DVD on the move, and I appreciated the unlimited miles as we travelled to southern Italy from Manchester and back. As another reviewer mentioned, a drying rack would have been great although in most locations we managed with a washing line. A spirit level to help level the vehicle would have been… Read Full Review

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★★★★★

“Excellent service from beginning to end - thank you”

Written on: 02/09/2014 by jpw1962 (1 review written)

I hired this vehicle to use as a support vehicle when my partner did a charity cycle ride from Lands End to John O'Groats to raise money for ataxia UK. The vehicle was excellent and catered for all of our needs during an amazing experience. It was easy to drive, economical and very comfortable. It even got us thinking about buying one… Read Full Review

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★★★★★

“A great service”

Written on: 30/08/2014 by Chrischrisbo (1 review written)

Easy to book, great service and handover, really excellent vehicles. 8 days of pure enjoyment in France!! Myself and the family all loved it!… Read Full Review

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★★★★★

“Value for Money”

Written on: 28/08/2014 by Piercepf1971 (1 review written)

Collected a 1 year old motorhome for the v festival. no issues at all. Clean tidy and affordable. My only slight disappointment was with the table and chairs you hire separately, very flimsy and not worth the extra £25 quid. Other than that, I would thoroughly recommend… Read Full Review

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★★★★★

“12 days on the road UK.”

Written on: 24/08/2014 by HolidayinUK14 (1 review written)

This was our first trip in a motorhome, and I we've all been converted!! The vehicle was a Chausson 04, very new and for 2 adults ideal. The permanent double bed setup suited us we'll. The vehicle had everything we needed, except a drying rack, for wet clothes and towels would have been welcome. We booked the vehicle online, from Australia, and that process was straight forward. On collection of the vehicle , the handover was quickly and effectively done. Fridge space was good, the… Read Full Review

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★★★★★

“Wild camping in style!!!!!”

Written on: 23/08/2014 by treborl (2 reviews written)

We had a superb holiday in the Hebrides after hiring a Motorhome. We had no problems with the hand over ... The guy in Glasgow was great, and no problems with the vehicle at all. One permanent double bed made life easy and the beauty of being able to stop and sleep anywhere was magnificent. We had a view of the sea every night and woke to the sound of waves!!! The facilties in the M/H covered just about everything and so meals and overnight were cheap. In fact overall we think that it worked… Read Full Review

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★★★★★

“Wild camping in style!!!!!”

Written on: 23/08/2014 by treborl (2 reviews written)

We had a superb holiday in the Hebrides after hiring a Motorhome. We had no problems with the hand over ... The guy in Glasgow was great, and no problems with the vehicle at all. One permanent double bed made life easy and the beauty of being able to stop and sleep anywhere was magnificent. We had a view of the sea every night and woke to the sound of waves!!! The facilties in the M/H covered just about everything and so meals and overnight were cheap. In fact overall we think that it worked… Read Full Review

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★★★★★

“A Satisfying Experience!”

Written on: 21/08/2014 by Emiliea94 (1 review written)

From the moment we collected our home for the week, which we were very impressed with, as it was very modern, our family thoroughly enjoyed the whole experience made so much more pleasurable by the comfort and ease of use of the motorhome that we had. We would definitely hire from Motorholme again and in fact have both recommended it to other friends and started to look at dates for next year!… Read Full Review

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★★★★★

“UK Road trip”

Written on: 18/08/2014 by swickie (1 review written)

This was our first trip in a motorhome, and I we've all been converted!! Lovely new motorhome (2014 model with 6000 miles on the clock), in very clean condition. We may have a picked a grotty week weatherwise, with Hurricane Bertha seeming to follow us wherever we went, but we still had a great week touring the UK. We kept warm and dry in the Chausson 03 we hired for 3 of us (2 adults and a teenager), so we had plenty of sleeping space, and didn't need to move the table every night. The… Read Full Review

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