Motorholme www.motorholme.co.uk Reviews

★★★★☆
3.6 / 5
327
68% of users recommend this
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Latest Reviews

★★★★★

“Ideal for mountain bike tours”

Written on: 25/05/2016 by Peewee2016 (1 review written)

Looking for accommodation where we wanted to go in Scotland wasn't easy as it wasn't a popular area, finding a deal with motorholme was spot on for the period we wanted to go. The camper we received was almost new and in great condition. With the addition of the bike rack on the back it allowed us easily to tour some great spots in Scotland fitting the 3 of us in easily. The staff at the collection centre were very friendly and helpful. Would recommend them if you are looking for a camper… Read Full Review

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★★★★★

“Amazing wonderful fun”

Written on: 06/05/2016 by Lee368 (1 review written)

I thought the motorhome was great value for money, the person I dealt with was extremely helpful and friendly and made the whole experience feel very comfortable. I would recommend them to anyone and will definitely be doing it again… Read Full Review

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★★★★★

“Motor Home Hire”

Written on: 30/04/2016 by Mariana424 (1 review written)

We hired a Motor Home for a week in April (our first experience of Motor homing) and had a great time. Picked up vehicle from Barnsley with very friendly and helpful staff, given mobile number to ring if we had any problem which were answered straight away (this gave us peace of mind seeing as our first time). Went from Barnsley to Settle, North Yorkshire to Kirkcudbright, Dumfries the 3 nights in Keswick (Castlerigg) - had great time once I got used to small confined space - very peaceful… Read Full Review

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★★★★★

“Definitely beat putting up a tent in the rain!”

Written on: 11/04/2016 by bertie247 (1 review written)

We hired a 3 birth motor-home for 1 week and toured around Skye and the NW of Scotland. There was 2 of us plus our dog and we thoroughly enjoyed the experience. The weather in Scotland is notoriously bad and we didn't fancy putting up a tent every night in the wind and the rain. The motor-home helped us relax and enjoy the holiday with great peace of mind. It was a fun and positive experience and I'd recommend it to anyone who wants to make their holiday as care-free as possible whilst still… Read Full Review

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★★★★☆

“Motorhome hire from HBC”

Written on: 10/04/2016 by smc747 (2 reviews written)

Hired from unbeatablehire. Piced up in Glasgow for a week over Easter. 15 plate Chausson motor home in good condition. Easy to drive, based on a Ford transit. Standard as expected. All paperwork done by email efficiently and quickly. we took our own bedding, there is a bedding kit option. Hire allows pets, two dogs in our case… Read Full Review

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★★★★★

“The Road Trip ”

Written on: 05/04/2016 by CMudd (1 review written)

We hired a motor home for our trip to Portland, not only was it reasonably priced to start with ,we actually had a special offer for Easter. Very cosy van, very helpful staff throughout, great weekend. Recommended! Everything you needed was in the van and for beginners our holiday was made easy… Read Full Review

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★★★★☆

“Recommend this company.”

Written on: 04/04/2016 by FletcherWeaver (1 review written)

Had a really fantastic holiday in the new forest taking my family in a motor home from this firm. The product and service we received was very good. I would recommend this company if you were thinking of hiring a motor home. It was new comfortable and clean and good value for money. We would definitely do it again… Read Full Review

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★★★★★

“Wonderful Trip”

Written on: 04/04/2016 by Dandeecanada (1 review written)

Just returned from a wonderful trip around England and Scotland. Rented the largest model. A little tight for 6 people. 4 adults and 2 teens, but we made it work. Motor home was everything it was described and the pickup and return went very well. Not for the faint hearted on some of the smaller roads, so plan your trip carefully. I also recommend joining the caravan club and using their campgrounds. They are spotless and easy to book online. Would definitely rent again… Read Full Review

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★★★★☆

“Alternative to Camping”

Written on: 31/03/2016 by RonaldHiggins (1 review written)

Hired a motorhome for the first time to attend a country show at Easter which was very early this year and did not fancy camping!! Booking was relatively easy although there was a significant amount of information required. Van itself was fine and clean although with hindsight not big enough for 2 adults and dogs as there was no room on the model hired (Chausson 02) for a dog cage. The only concern was the infinite list of costs that would be occurred in the event of even minor damage that… Read Full Review

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★★★★★

“Affordable motor home”

Written on: 30/03/2016

We hired a motor home for Easter weekend and not only was it reasonably priced to start with ,we actually had a special offer for Easter. Very cosy van, very helpful staff throughout, great weekend. Recommended! Everything you needed was in the van and for beginners our holiday was made easy… Read Full Review

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★★★★☆

“Thumbs Up to Motorholme”

Written on: 29/03/2016 by shirleanne (1 review written)

Never hired a motor home before but then we never had a cat before. He is part of the family and if we go away then so should he - have cat will travel.... Not many hire companies are sympathetic to animal lovers but Motorholme are. One thing they could have told us before instead of after is that it is far better to hire the 4/5 berth for 2/3 people than go for the 2/3 people. We hired the Ford Chausson and found it just a little cramped as I like my space so we should have had the larger… Read Full Review

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★★★★★

“Ford Chausson Motorhome Hire”

Written on: 14/03/2016 by AhernL1 (0 reviews written)

I hired the ford chausson for a weeks break. I took my husband, son and grandson ( 4). Oh I forgot the Poppy the dog. It was an exciting experience for us all. It was a dream to drive, economical on fuel. The service from the collection point in Barnsley was very well organised and the person I dealt with was very helpfull and informative. Good experience all round… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 05/03/2016 by Adriana330 (1 review written)

As per several others, I returned the Motorhome in great condition, before the 11 o'clock cut off. I am still chasing my deposit back !!!!. The email replies, when I get them have clearly changed from a pleasant can do to a blunt few word reply. Quoting various reasons and obstacles as to why I still await. looks like I will now be passing this to my company's legal department. Stay clear, it all looks great, the service and attitude you get whilst booking changes once you've paid… Read Full Review

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★☆☆☆☆

“Deposit Return Issues”

Written on: 25/02/2016 by SMacreadie (2 reviews written)

Sadly despite a fantastic hire experience with great customer service, excellent van etc. the frustrating deposit refund practice as outlined in previous reviews is continuing - same process... no funds appear on due date, hard to chase up and find out what's going on, then finally company responds and 'merchant services' is blamed for errors and it will take up to 7 days to investigate. Once I complained the money appeared within days ... minus some sort of admin fee :( Had to manage this… Read Full Review

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★☆☆☆☆

“Beware beware beware ”

Written on: 24/02/2016 by Bennybull (1 review written)

Hired a motorhome from them last year ( August) admin terrible extra charges for this and that . They charge you for insurance even though you are parked up. Van ok even if they did send me off with no water tank cap ! . Unfortunately the pilot on cooker never worked and wife lit it with a cooks lighter. Small burn on worktop ! . A month later I get communication fro from admin saying nearly 700 quid damage I have offered 300 as they still hold 160 deposit . We will see what happens ! Believe… Read Full Review

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★★★★★

“Fabulous motorhome ! Everything was made so easy.”

Written on: 22/02/2016 by Cassieleetracy (1 review written)

We have just returned from a week away in Devon. We hired out the Flash 03 and ended up with the model up from this, it was a 2015 6 berth motorhome which looked brand new. Couldn't have been happier with the motorhome, the service from start to finish and the pick up location and handover was faultless. They were very flexible and even allowed us to pick up a couple of hours earlier. The electronic booking system is great and makes the whole process seem very professional and safe. When can we… Read Full Review

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★☆☆☆☆

“BEWARE! HIDDEN COSTS!”

Written on: 17/01/2016 by RosemaryWhittaker (1 review written)

What a terrible mistake this was like previous customers the van was ok but was a little tired and had faults like when you showered the water ran out through the door and under the table. The hidden costs are alarming and we're practically double the quoted price. So avoid at all costs this company keeps changing names now called Unbeatable Hire, so be warned… Read Full Review

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★☆☆☆☆

“Van fine, admin awful”

Written on: 30/12/2015 by gregruth3 (1 review written)

We hired a motorhome from Motorholme company August 2015. At first all seemed well. But quickly discovered the opposite. The ensuing mass of information that had to be submitted was the start of the problems. There were endless requests for details and seemingly endless emails to respond to. This was made worse because they had to be submitted to different email addreses and different members of staff. There was no simple 'the buck stops here' type response to queries. Collection of the… Read Full Review

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★★★★☆

“Hired from Kelty depot”

Written on: 24/12/2015 by dwhistlerman (1 review written)

Having a depot in Kelty was great as it saved us a lot of extra miles in the vehicle as we were going to Scotland. It was a last-minute booking and the service from start to pick-up and return was excellent. The vehicle was spotless and exterior damage by others was clear. the person I dealt with at Kelty was helpful and the inspection on return deservedly thorough and quick.It was a good convincing comparison with 20 years of caravaning. My only criticism was the delay with the return of the… Read Full Review

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★★★★★

“Great Motor-home Hire”

Written on: 18/12/2015 by timmyandjessy (1 review written)

I was most impressed with the Motorholme company, the customer service from start to finish was excellent. The van was spotless and mostly really comfortable. I was concerned with how economical the tour might prove, I imagined that such a big vehicle would be a gas guzzler, but with the help of six gears, this modern motor-home proved to be quiet fuel efficient. The single bed was a bit of a challenge as it required a bit of shifting of chairs and tables etc. but this was a minor challenge. I… Read Full Review

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