Motorholme www.motorholme.co.uk Reviews

★★★★☆
3.6 / 5
277
67% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Excellent”

Written on: 27/07/2015 by Jamal373 (1 review written)

We booked a motorhome through Motorholme for the Latitude festival. The cost was excellent value for money as the vehicle was virtually brand new. Easy booking process and pickup with instructions. The motorhome was reliable and I would recommend Motorholme to anyone looking to hire a motorhome… Read Full Review

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★★★★★

“"Great Motorhome holidays experience"”

Written on: 22/07/2015 by MilaFleming (1 review written)

My husband and I decided to go on last minute holiday to Isle of Skye and the best option to explore island was a motorhome. We tried many companies but they were all fully booked. I was very happy when I found availability with Motorholme. It was very easy to book and prepare all the documents. It took us just a few hours to receive a final confirmation. We later found out that this company has quite a number of vehicle, that's why we were lucky with availability. Other thing we were worry… Read Full Review

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★★★★★

“The Best motorholme hire company”

Written on: 11/07/2015 by Mjkone (0 reviews written)

We hired a seven berth motor home in order to attend the 2015 F1 meeting at Silverstone UK.The motor home was fantastic value and was just what we needed as it gave us the security to be able to leave all our possessions in safety as the motor home was very secure.The motor home gave us every conveiniance that we required as it had a shower/ cooking facility / toilet and comfortable sleeping accomodation plus storage for clothes and equipment storage.The hire was the best way that we could have… Read Full Review

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★★★☆☆

“A tale of two halves...”

Written on: 29/06/2015 by Chickens52 (1 review written)

If I had written this review straight after our hire it would have been five star. Booking was easy, almost everything was explained clearly (I'll come back to that), there were a few too many emails, but overall good. Handover was great - pickup in Glasgow, really nice chap, clear explanations for novices, clean van. Since our booking, which ended 30/5, we have had a problem getting our £1250 security deposit back. We finally got it today - 29/6. The first issue was a "computer problem" on… Read Full Review

Teresaparker's Response to Chickens52's Review

Written on: 07/07/2015

On behalf Motorholme Limited we regret that you have had a less than satisfactory experience with us as a previous customer given that our recent approach in our business is always making our customers satisfaction a priority.

As you may be aware, we are recently under new Management and our ultimate objective is to consistently meet all our customers expectations on every occasion.

Based on our customers feedback and communications we have taken drastic action internally to deliver the best experience possible. Where we fail to deliver a less than satisfactory experience we will always endeavour to address all issues brought to our attention in a timely manner.

Please contact me directly so we can discuss where we have failed to deliver on your customer experience and reach an amicable solution.

Please contact me.

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★★★★☆

“Weekend Break”

Written on: 17/06/2015 by tonyfreer (1 review written)

This was our first motorhome rental and was really pleased with the helpfulness of the motorholme staff. The booking process was straight forward with clear options and advice for what we needed for our trip. On collection at the local depot which was only 16 miles from where we live, the staff were friendly and walked through the camper explaining where everything was and how it worked. We were a bit stumped by the middle bed set up as there seemed to be plenty of cushions, but getting them… Read Full Review

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★★★★★

“great family adventure”

Written on: 01/06/2015 by Arieln81 (1 review written)

I've just come back from a week in a van rented by Motorholme and really recommend their service. They looked after me really well, explaining everything and sorting it all out. The van was brilliant, and we really loved our week. The freedom to go where every you want was great. The fridge and freezer size surprised me - much bigger than I anticipated, also the double bed was a really great size so plenty of space when sharing with one of my children. We also loved the bunk beds so we… Read Full Review

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★★★★★

“Read Renew Relax”

Written on: 30/03/2015

I Did and it is easy & efficient.Have been with the company for 5 years now. My premium even went down again this year!Totally delighted with the staff and handling of my Motorhome insurance… Read Full Review

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★★★★★

“motor home hire”

Written on: 27/03/2015

Had a great weeks holiday whilst renting a motor home from motorholme, excellent service and quality vehicle. easy transaction and stress free. I would highly recommend to anyone… Read Full Review

Teresaparker's Comment

Written on: 01/04/2015

Thank you so very much for taking the time to convey the extent of your enjoyment of your weeks experience in one of our motor homes.

We do listen very closely to our customers to ensure we do our very best to provide excellent customer service.

Motorholme Limited looks forward to welcoming you back as you are now eligible for a Loyalty discount as a returning customer.

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★★★★★

“first motorhome experence”

Written on: 09/03/2015 by svFloyd345 (1 review written)

My first experence to hire a motorhome and one of my best holidays to date, unsure what to exspect, but pleasently surprised.even in cold Feburary. booking was easy and handover brillant, down to the smallist detail, would diffently recommend to a friend… Read Full Review

Teresaparker's Comment

Written on: 11/03/2015

Truly rewarding to learn you had such an enjoyable time in one of our motor homes.

Whilst trying not to overload our customers with too much information, we do strive to provide an adequate level to ensure ability of full use of all the on board facilities a motor home has to offer. This ensures optimum enjoyment of the experience of independent living and its associated freedom.

Motorholme Limited looks forward to welcoming you back as you are now eligible for a Loyalty discount.

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★★★★★

“Camping holiday Virgin learns to love it”

Written on: 02/03/2015 by Nicktheextra (1 review written)

Myself,the beloved, our little girl and our two Hungarian vizsla ( dogs) have just returned from our half term caravaning adventure. Motorholmes UK were the ideal company to rent from as a complete novice as they have set things up so well that even a complete idiot ( like myself) would find it difficult to fail. At the pickup location the representative took a great deal of time to explain in detail how everything worked and what to expect. The camper was almost brand new and was equipped with… Read Full Review

Teresaparker's Response to Nicktheextra's Review

Written on: 04/03/2015

Thank you so very much for taking the time to convey the extent of your enjoyment experienced during your recent period of motor home rental.

On behalf of Motorholme Limited it is wonderful to receive such positive feedback as we do try very hard to provide an exemplary level of service. I will convey your appreciation to the depot staff which will be gratefully received.

From personal experience, also as an owner of two medium size dogs, I am aware of the benefits of our family being able to go away together with optimum independence.

Hopefully you will consider another period of motor home rental with us in the future when you will be eligible for a loyalty discount as a returning customer.

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★★★★★

“Excellent Company- Recommended.”

Written on: 22/01/2015 by Aidan370 (1 review written)

I've hired motorhomes from this company on 2 occasions over the last 3 years and credit where credit is due...Excellent fast and efficient admin. Clearly advertised prices with no unexpected supplementary fees. The Motorhomes are owned by private individuals that Motorhomegroup.com advertises on behalf of. They deal with all the admin, insurance etc in a friendly efficient way. No problem at all. They ask for a large deposit to cover any damage but return it promptly without adding on any… Read Full Review

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★★★★★

“A great spare bedroom!”

Written on: 07/01/2015 by FernandoBrowne240 (1 review written)

We hired a small motorhome over Christmas to use as a spare bedroom, and parked it on the drive. It did what it said on the tin: a very comfortable double bed. Although we didn't use any of the other facilities, I am sure they were very adequate. A couple of points: there were very limited plug sockets and none near the bed; the table was rather flimsy; and it would have been impossible to sleep a third adult in the van… Read Full Review

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★★★★★

“Fantastic motorholme holiday”

Written on: 07/01/2015 by kirstenr (2 reviews written)

Hired a motorhome again for a week over New Year as it was so good last year. Once again a great experience and holiday. The vans are spotless and have everything you need including hot showers and central heating, we were never cold. The beds are comfy, we took our own duvet etc so had some awesome sleeps! We hired a small van which has loads of space, bikes, ski's and lots of food all got in! Again the staff at the Kelty depot are so friendly and helpful, they also know their vans very well… Read Full Review

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★★★★★

“Great first experience! ”

Written on: 05/01/2015 by GerriBroon (1 review written)

We made the hire over the Christmas holidays as the house were visiting was simply too small for us all. We had also toyed with idea of buying one so figured this would be a great trail run to see if it suited our family. Booking was easy as was payment even submitting documents was simple too. We picked it up on Christmas Eve and it didn't dissapoint. Superbly clean and comfortable, not to mention fully equipt with everything we could need. The only thing that bugged me was that when the table… Read Full Review

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★★★★★

“Fabulous experience ”

Written on: 05/01/2015 by VanessaHsaul (1 review written)

We were extremely pleased with the motor home hire. Clean and new van with all mod cons. Professional company who could not do enough to make sure the experience was great. Would recommend and book again. The Camper was easy to drive and facilities were very clean. We got the hang of things very quickly. Excellent way to spend the post christmas time touring our lovely country … Read Full Review

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★★★★★

“motorhome hire experience”

Written on: 03/01/2015 by grouty1078 (1 review written)

Everything went smoothly with our first experience using a motorhome. Excellent communication from this company, van was extremely clean with everything you need supplied from cutlery to electric cables water pipes etc… Read Full Review

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★★★★★

“Great van, no problems.”

Written on: 02/01/2015 by sean151069 (1 review written)

We hired a van for a week. Price was excellent and all charges I was made aware of by reading the contract. When asked for a further breakdown of the insurance costs they quickly obliged. Handover was good and I drove away confident I would work everything. Couple of little things were wrong with the van. Dodgy switch on one of the lights and a loose bit of interior trim. Neither lessened our enjoyment of the van. Returning was simple and quick also. I have recommended Motorholmes to a… Read Full Review

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★★★★★

“Excellent Service, Thank you.”

Written on: 29/12/2014 by 180Sharpe (1 review written)

We live near Huntingdon and my parents live near Shrewsbury but have limited space in the house so we needed to have somewhere local to stay. After racking our brains we thought that hiring a motorhome and parking on my parents drive was the perfect solution. We hired from Motorholme for 5 days over the Christmas period. The motorhome was ready at the agreed time for us to collect and was immaculate. The level of service that we received from Motorholme throughout has been great and I would… Read Full Review

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★★★★★

“It is good”

Written on: 24/12/2014 by Eastonl285 (1 review written)

The Van was good and the price was ok for students… Read Full Review

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★★★★★

“Best in business and customer service”

Written on: 10/12/2014 by ShaukatBashir (1 review written)

We hired our large motorhome from motorholme. Depot was just 25 miles away from us and you can leave your car in a safe car park for free. James the Manager at the depot was polite and accommodated us with our pick up time on a Sunday morning to leave for a full European trip. It was clean and spacious. Although we had a lot of stuff to take with us; it had plenty of storage spaces and a decent garage to accommodate everything. Fuel cost was decent too. We enjoyed our motorholme trip, the… Read Full Review

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