Sunseeker Doors Aluminium Bifolding Doors Reviews

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Sunseeker Doors Aluminium Bifolding Doors
★★★★☆
3.8
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“Our second set of doors from sunseeker doors”

★★★★★

written by Marcel260 on 05/10/2023

We had sunseeker bifolding doors installed in our previous home and they performed flawlessly for ten years. When we moved to our current home, we had sunseeker ultraslim doors installed. That was two years ago and... so far, so good! They look great and they are brilliantly functional. One thing I would suggest is that you ask them to supply hooks so that the doors don't blow about in windy weather. We have recommended Sunseeker Doors to all the admirers of our doors.

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“Excellent customer service and aftercare”

★★★★★

written by Valilu on 06/08/2022

I bought an aluminium door last year He has always been available for my questions and gave me peace of mind I will always have someone to go to in case something could have happened with the installation or the door. The door was installed and is extremely beautiful however we had a couple of issues with a faulty handle. I emailed him about the issue and straight away the customer service team and they got back to me and sent an engineer at 11am of the very same day the issues was reported. I couldn’t be happier as I know that I wasn’t just sold a door but I have a whole team of people that will be there if me if I ever need it again. Thank you

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“Fantastic doors and service”

★★★★★

written by AdamMcGuinness on 23/02/2022

I was told about Sunseekers by a friend who had their slim door swivel and stack doors installed a few years ago. Our own doors were installed a few weeks ago and it was one of the best decisions we have ever made. They look great and are so easy to use and give you so many opening options. The service has been impeccable as well from start to finish. I can't recommend them highly enough!

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“Sunseeker Doors Ltd”

★★★★★

written by MauraLowe on 25/06/2021

I am delighted with the installation carried out in 2019 of 9 ultra slim slide and pivot terrace doors in our home in Surrey. They are incredibly easy to operate and allow us to open up our entire kitchen onto the garden providing a unique entertaining space. Sunseeker Doors Limited are a very efficient and helpful company to deal with. Everything was delivered and installed on schedule and they returned to service the doors prior to the build completion just to make sure everything was functioning correctly. We had the system serviced again a couple of weeks ago and again the engineer came at the appointed time and could not have been more professional. Owing to covid restrictions there is a specific format that must be followed on the internet to book a call out but we only had to wait 3 days for a service appointment. Excellent service all round and i would be happy to recommend them to anyone planning an installation similar to mine.

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“QUALITY OF LIVE AS A RESULT OF MY SUNSEEKER DOORS”

★★★★★

written by Boy's Name323 on 21/06/2021

We purchased 2 sets of Ultra slim pivot & slide door systems, in total they consisted of approx 9 Mts. and eleven door panels at a height of 2500mm. From point of contact/order we have nothing but praise for the manner in which we were handled & the curtsey extended to us throughout this experience, this was some 4 years ago. We only every had one issue with the doors and although it took some time to make an appointment for a service call, on arrival the men knew exactly what they were doing, nothing but praise. It amazes me how some people can't understand that we have been in a once in a life time pandemic, I can just imagine what the company has been through and what it is still going through, having to cope with all the problems caused by covid 19.!!!! I recommend this company highly and wish them very good luck into the future, for producing a quality of life changing experience. And all British made & designed!!! SH

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“Sunseeker Ultra Slim Slide & Pivot doors - brilliant!”

★★★★★

written by Jules150 on 25/05/2021

These have been a terrific set of four sliding/pivoting doors. They were fitted three years ago by Sunseeker in a pre-prepared 4m opening made by our builders. We chose them for two outstanding features compared to others we looked at - the very narrow frames and the ability to choose exactly how much of the doors you have open compared to the "all or nothing" concertina action of bi-folds. After you open the traffic door 90 degrees, each of the other doors slides smoothly to wherever you want them, or you can slide any number of them to the end where they can pivot 90 degrees and stack against the traffic door. We've done a lot of work to our house and I can honestly say these have been the best addition we've made. The "traffic" door is our principal access to the garden so has had a lot of use by our children. As a result it recently needed a bit of adjusting to keep it swinging closed as smoothly as it had originally. Despite being out of warranty, Sunseeker waived any fee for the service visit. Their cheerful engineer turned up as arranged and quickly sorted the problem as well as giving the whole set of doors a check over and advised on maintaining them. I'd thoroughly recommend them.

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“BEAUTIFUL SET OD DOORS”

★★★★★

written by Gideon396 on 18/05/2021

We had installed a beautiful set of Frameless double glazed doors over a year ago, the doors became tight when sliding and a service engineer was dispatched and resolved the problem. Our experience from start to finish was excellent & we recommend this company highly. Especially bearing in mind that they were having to cope with the pandemic!!! Herts

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“Excellent Doors and Fantastic Service”

★★★★★

written by North.London on 22/08/2017

We had the ultri slim turn and slide doors fitted (20 panels in all - a very large space! They are absolutely stunning. The attention we received was excellent from start to finish. We had a slight issue with one door (about 4 months after fitting) and this was immediately remedied. I would not hesitate to recommend this product and Sunseeker.

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“Products built to last with quality service. ”

★★★★★

written by IvanJohnson on 04/05/2017

I cannot rate this company or its products highly enough. I purchased 3 sets of frameless glass curtains 8 years ago and I live directly on the seafront in a locally listed building. The apartment itself is in the roof and as such has dormers which with the original critall windows limited the views of the sea.The installation of these windows means that I can open them up and have one aperture with no chunky framework to look at.It also brings the outside in making the dormers feel like balconies. The windows are subjected to gale force south westerly winds and driving rain most of the winter and in the summer months direct sun.They have never let me down in any way.The aluminum frames are the best you could get anywhere and the seal on every single casement has not leaked.The release handles have never failed and the locks never seized.The salt air has not affected the mechanism the curtains slide along and the felt on the sliders still has the same depth as when they were fitted. The only disposable item is the gaskets that run along the edge of each frame. These have just been renewed as they had slightly shrunk which did allow a small leak on each join when it was torrential rain. This was my reason for contacting Sunseeker doors again after all this time. I was relieved to learn from the sales team that the gaskets were available and a date was quickly made. They arrived at exactly 9am and after 3 or so hours the servicing was done.The man who came was polite and conscientious and a credit to the company. I am surprised that these windows have not taken over upvc as they are so versatile and user friendly with none of the downsides that affect plastics.I cannot see any reason why my windows will not carry on for many years to come.Probably the best investment I have made on my home.

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Scotinwales's Response to IvanJohnson's Review

Written on: 03/08/2019

Hi
Are you still happy.
I am looking at the ultra slim but am concerned about some of the negative reviews

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Ivanjohnson's reply to Scotinwales's Comment

Written on: 05/08/2019

Hi,
Yes, I'm still happy.
My windows are still working brilliantly and no leaks.
I haven't read any of the other reviews but my experience is only
positive.

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“A very happy customer !”

★★★★★

written by duMcDaniel378 on 08/02/2017

About 18 months ago, I bought a set of frameless doors, and a matching window, running all the way across the back of my kitchen. I only have good things to say, both about the product, and the quality of service provided by SunSeeker. The windows and doors look brilliant. They (almost) completely disappear when folded back, they let so much light in when left closed, they retain heat really well, the finish is high quality, and they are comparatively well priced against similar products. The fitting and aftercare from Sunseeker has been a textbook lesson in how to do things right; courteous and professional staff have been on-site, workmanship is great, and a follow up request for help, 18 months later, was met with a great response. I'm totally happy to recommend both the product and supplier.

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“Fantastic Doors have transformed our room”

★★★★★

written by C-Seth on 12/04/2016

We’ve had a small sun room added to the back of our house which is accessed from the lounge. We had a set of 3 ultraslim doors from the lounge to the sunroom and a set of 4 doors to the garden. It wasn’t cheap! I did a lot of research on the internet and via our architect and builders before choosing Sunseeker’s ultraslim and there was nothing comparable so we went for it. Very nervous before the installation as I started seeing negative reviews about the company. It all went well though and the doors are fantastic! No complaints so far and we will certainly post them if that changes!

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Fifilagrande's Response to C-Seth's Review

Written on: 11/01/2017

Hi there, Are you still completely happy with them 9 months on? I'm hoping so as I'd really like to get them but just wary of some other reviews. Your thoughts would be appreciated, many thanks.

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Scotinwales's reply to Fifilagrande's Comment

Written on: 03/08/2019

Hi
Did you go ahead?
I am looking at them now but concerned by some of the negative reviews!

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Scotinwales's Response to C-Seth's Review

Written on: 03/08/2019

Hi
Are you still happy.
I am looking at the ultra slim but am concerned about some of the negative reviews

Reply to this comment
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Scotinwales's Response to C-Seth's Review

Written on: 03/08/2019

Hi
Are you still happy.
I am looking at the ultra slim but am concerned about some of the negative reviews

Reply to this comment
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“I love these!”

★★★★★

written by Orion237 on 18/07/2015

I love the Ultraslim patio doors that open up the whole of the wall! I had a couple of quotes and went direct to the manufacturers, sunseekerdoors. to have the doors fitted. They couldn’t have been more helpful and the doors were fitted in less than a day, just over a month after I first got in touch. There was very little mess, just some touching up to be done but we are planning to redecorate the whole room anyway. I can’t believe we’ve got them in time for the promised heatwave! They are very easy to open and the grey colour frames suit our contemporary tastes. It’s fantastic to look through the doors without seeing a frame.

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Scotinwales's Comment

Written on: 03/08/2019

Hi
Are you still happy?
I am looking at the ultra slim but am concerned about some of the negative reviews

Reply to this comment
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“Excellent customer service”

★★★★★

written by 11wing14 on 28/07/2014

We had a large bespoke glass door and three large fixed glass doors fitted in December. The product and fitting were very good. Unfortunately the large fixed glass panel we had fitted cracked due to an internal defect in June. As the window wad in warranty I contacted sunseeker and immediately the customer service was excellent, indeed the MD himself contacted me and ensured the repair process went smoothly. So within a few weeks the large panel had been replaced and looks fantastic again! So I would highly recommend the company and I cannot relate to any of the negative reviews on this website. Simon Westray .

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“Two Years Without A Hitch”

★★★★★

written by winetu on 02/05/2014

I’ve read a couple of doubting Thomas type comments that said things like they don’t trust people who post reviews when they’ve had stuff a while and they don’t trust good reviews (huh?!) Anyway, we’ve had our bifolding doors a while and we’re going to give them a good review. When Sunseeker doors installed the bifolds, they were efficient, friendly and not particularly messy. The doors have been working efficiently for over two years and look new. We chose the doors based on average prices and that the company had been around a while. The doors have white aluminium frames (we didn’t want plastic or wood) although they are available in a range of more interesting colors and seems good quality. Sunseeker doors are also made in England, which is reassuring and good for all sorts of reasons.

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Bop-A-Lula's Response to winetu's Review

Written on: 23/06/2015

It's weird how the reviews for this company are either brilliant or rubbish. We've had SunSeeker bifolds for over six years and they are still absolutely fine. The installation was done in half a day with virtually no mess.

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Bop-A-Lula's Response to winetu's Review

Written on: 23/06/2015

It's weird how the reviews for this company are either brilliant or rubbish. We've had SunSeeker bifolds for over six years and they are still absolutely fine. The installation was done in half a day with virtually no mess.

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“B+ could do better!!”

★★★★★

written by lorahoffman on 02/05/2014

A few weeks ago, the Sunseeker doors company fitted our bi folding patio doors and they are great but the company could probably sell twice as many if they responded more quickly to emails and phone calls. It took nearly three weeks for them to answer various questions. They are a small company and recently lost a couple of staff, apparently. On the plus side, the doors are British, well engineered and were efficiently installed.

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“They have changed our life !!”

★★★★★

written by Marisol145 on 15/04/2014

We installed a set of sunseeker bi fold doors and they have totally changed the way we can enjoy the good weather !! 3 doors , opening fully to one side . The material and installation of the doors was an experience beyond our expectations . well done sunseekers ! Additional we backed British industry !

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“Indulge the sun lover in you”

★★★★★

written by ilovereviews on 19/10/2013

SunSeeker bi-folding doors are fantastic! We got them this summer and they have changed our lives. We love them!

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“Really Good”

★★★★★

written by DanielWeston on 14/10/2013

I had a request out of the blue from the company that installed our patio doors a while back, was I still happy with the doors and would I be willing to write a review about them. So here it is.   We chose folding sliding doors when we were having an extension. The fitters were polite and efficient (excellent English but with an accent. Polish?) and the doors were fitted by mid-afternoon.   They are quite old now but you wouldn’t know it to look at them – they look very modern and probably open and close easier than they did when new (or maybe we just got the hang of it).   The company was Sunseeker doors.

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“Our families review”

★★★★★

written by TheRounds on 13/10/2013

Pleased we got our folding doors for the summer, they’ve been brilliant. It was about a month from our quote to completeion. They were replacing two pairs of French doors so we had a builder in to put a beam across while the doors were on order. So much better. Both the builder and the door fitters were tidy and there was just a bit of decorating to do after. Doors were grey aluminium frames to look like stainless steel and were supplied and fitted by sunseekers in Luton.

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“We bought British!”

★★★★★

written by doorlover29 on 08/10/2013

My husband and I short-listed some bi-folding doors companies from the internet. We discarded wooden as we wanted white to match existing, then we compared PVC and aluminium. Having decided on aluminium frames, we decided to buy British and had quotes from 6 companies. We ignored the cheapest and the dearest and deliberated over the others. Another one was thrown out for being unhelpful. We chose SunSeeker Doors as they manufacture and install their own doors. They are not agents or middle-men. We were happy with the installation and have been happily sliding and folding our new doors all summer long.

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Asked by Warypete on 7th February 2019 Report this content
Can anyone help with the question of Fensa and building regulations please? Sun Seeker doors are not Fensa registered and by law all replacement windows need to be “certified” that they meet building regulations. Has anybody had any problems with this please?

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Answers (2)
Report this content UltraSlim Written on: 28/11/2019
According to SunSeeker Doors website: "Fensa is a private company that confirms a standard of compliance, which is used by house owners to show compliance; a Fensa Certificate is not a legal requirement – but *compliance* is. SunSeeker Doors is a design & manufacturing company, not a dealer, and therefore we are able to issue our own compliance certificate to our customers."
Report this content UltraSlim Written on: 28/11/2019
According to SunSeeker Doors website: "Fensa is a private company that confirms a standard of compliance, which is used by house owners to show compliance; a Fensa Certificate is not a legal requirement – but *compliance* is. SunSeeker Doors is a design & manufacturing company, not a dealer, and therefore we are able to issue our own compliance certificate to our customers."
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