Sunseeker Doors Aluminium Bifolding Doors Reviews

Click here if this is your business
★★★★☆
3.7 / 5
62
74% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Sunseeker Doors Aluminium Bifolding Doors - Ask a question now

Media Gallery for Sunseeker Doors Aluminium Bifolding Doors

Sunseeker Doors Aluminium Bifolding Doors

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“I LOVE MY SUNSEEKER DOORS!”

Written on: 14/04/2016 by Joondev (2 reviews written)

I can’t get over how much I am still enjoying my fabulous amazing doors!!! I live in a small terraced house with a small garden which faces north so I needed to maximize the amount of light that comes in. Most of my limited budget went on having the rear wall of the house replaced by Sunseeker’s doors with the thin metal frames, so more glass. They fitted them in a couple of hours or so and they look amazing and all my friends are envious!!! P.S. I would have given 5 stars but for the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Doors have transformed our room”

Written on: 12/04/2016 by C-Seth (2 reviews written)

We’ve had a small sun room added to the back of our house which is accessed from the lounge. We had a set of 3 ultraslim doors from the lounge to the sunroom and a set of 4 doors to the garden. It wasn’t cheap! I did a lot of research on the internet and via our architect and builders before choosing Sunseeker’s ultraslim and there was nothing comparable so we went for it. Very nervous before the installation as I started seeing negative reviews about the company. It all went well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Doors required adjustment, but overall very good”

Written on: 12/04/2016 by Skylerl228 (1 review written)

We had a large expanse of doors fitted earlier this year and after a week they seemed more difficult to slide. We called sun seekers and they said to make sure that the guides were free from grit and dust, which we did. It didn’t improve so we called again and had to submit a form for an engineer to call, which took a couple of weeks. Don’t know if its relevant that as the very hot spell was just after installation, some of the metal might of expanded and has now contracted making the door… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“EXCELLENT PRODUCT,AFTER SALES SERVICE POOR”

Written on: 29/03/2016 by francesloveluck (1 review written)

EXCELLENT PRODUCT DELIVERED AND FITTED ON SCHEDULE.I RANG THE SALES OFFICE REGARDING A SMALL PROBLEM AND WAS TOLD IN NO UNCERTAIN TERMS THAT THEY WERE UNABLE TO HELP ME.THEY DECLINED TO TAKE MY DETAILS AND INVOICE NUMBER AND REFERRED ME TO THE TECHNICAL DEPT'S SECTION OF THEIR WEBSITE.THAT WAS 12 DAYS AGO,I AM STILL WAITING FOR A REPLY.THANK HEAVENS IT ISN'T A SERIOUS PROBLEM.SUCH A SHAME AS THIS IS THE ONLY ASPECT OF MY DEALINGS WITH SUNSEEKER DOORS THAT WOULD MAKE ME HESITATE IN RECOMMENDING… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Qweenbee's Response to francesloveluck's Review

Written on: 31/03/2016

Interesting how many negative reviews are posted on here. Makes it difficult to get a balanced view. Would you have posted if there wasn't an issue?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sunseekerdoorsreview's Response to francesloveluck's Review

Written on: 12/04/2016

Thank you for your review.


In the event that your are a genuine customer, we deeply regret to read your comments and will make every effort to correct any problem. Towards this end, we encourage you to call or e-mail. It would be helpful if you quote your sales order number, then we can ensure that any issue is resolved as speedy as possible.


Again, we apologise for any inconvenience if this is a genuine review and any grievance this may have caused.


We take our customer service extremely seriously, so will be more than happy to go above and beyond to ensure that every customer is extremely happy with our product and service.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★☆☆

“Nice conept let down by poor installation”

Written on: 19/09/2015

well we plumped for the ultra-slim tilt and slide, as it seemed to offer the best results and could be done in a tight timeline. Give them there due they were very good up to the point of taking our money and installing the door, though contact them was a bit of hit and miss affair. Any way to cut to the chase the doors are installed and we have had limited success in actually talking to anyone - you have to fill out a service request and wait So we have a large scratch on the outside foot… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lequetas's Comment

Written on: 25/10/2015

Well to update - we have had to wait, but we got a competent installer who fixed all the issues. so will increase to 3 stars if we can .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“I love these!”

Written on: 18/07/2015 by Orion237 (1 review written)

I love the Ultraslim patio doors that open up the whole of the wall! I had a couple of quotes and went direct to the manufacturers, sunseekerdoors. to have the doors fitted. They couldn’t have been more helpful and the doors were fitted in less than a day, just over a month after I first got in touch. There was very little mess, just some touching up to be done but we are planning to redecorate the whole room anyway. I can’t believe we’ve got them in time for the promised heatwave! They… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“I'm sure it'll be nice once they finish installation...”

Written on: 24/02/2015 by Morris369 (1 review written)

if they finish installation!!! I ordered a slim slide and pivot door, which looked great on the Sunseeker website (they also trade under other names too). After paying a non-refundable deposit the survey was conducted, although there was yet to be a structural opening to be made. The size was agreed to proceed with fabrication and a date for delivery was given. The day before the doors turn up I had the builder come and cut a hole in the back of the house and install a lintel ready for door… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Proficient”

Written on: 13/01/2015 by NicThomas (2 reviews written)

Really pleased with how well the Sunseeker doors fitted. The installation went smoothly and quickly, no fuss, a wonderful job! Excellent service and colour match for the door frames. This turned out to be a needless worry, you can never be sure when you are spending a lot of money but it was as good as I hoped it would be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Overall, quite pleased.”

Written on: 13/01/2015 by Melanie461 (1 review written)

Our architect recommended the Sunseeker door company so I looked them up and some of the reviews were not so good. Anyway, he took us to see a couple of previous installations so we said yes. Overall, we are quite pleased. The doors are installed, the building extension was finished just in time for Christmas (although the decorating wasn’t!) and we are looking forward to using the new patio in the spring. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Love the new doors”

Written on: 11/01/2015 by AliceWayte (3 reviews written)

I am very pleased with the bi folding doors purchased from Sunseeker doors, they are wonderful, the service and the fit. There was no mess and no damage to our décor. Enjoying the panoramic view as I write this! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not use this company”

Written on: 09/12/2014 by Review1978 (1 review written)

This company has been a complete nightmare from start to finish (although we are still not finished). They never return calls, never respond to emails. The fitters do not talk to the office so they bring the wrong stuff to your house. They turn up hours late without any notification. The doors are not fitted properly and it's like having a wind tunnel in our house. After a huge building project this is by far the worst people we have had to deal with in terms of product and customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service”

Written on: 28/07/2014 by 11wing14 (1 review written)

We had a large bespoke glass door and three large fixed glass doors fitted in December. The product and fitting were very good. Unfortunately the large fixed glass panel we had fitted cracked due to an internal defect in June. As the window wad in warranty I contacted sunseeker and immediately the customer service was excellent, indeed the MD himself contacted me and ensured the repair process went smoothly. So within a few weeks the large panel had been replaced and looks fantastic again! So I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“After Sales service very poor ”

Written on: 03/06/2014 by nvMatthews73 (1 review written)

The after sales service is very slow and poor you get loads of excuses when you do get a reply and further more we had problems with the fittings and did not notice a scratch on the top of one of the doors above eye level until we cleaned them for the first time I am now told if you do not notify them with in 48hours then they do not accept responsibility Read all the small print carefully and do consider the poor after sales service and the fitters do not clean up properly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Looked for bi-folding doors and bought something different”

Written on: 03/05/2014 by smileygal (2 reviews written)

We searched for white bi-folding doors and had a choice of at least 30 companies selling them! We emailed 7 or 8 of them then came across the Sunseeker doors website that also had a newer patio door style called ultra-slim. It looked neater and more sleek than their standard bi-folds so we got a quote for both. We didn’t really understand the difference between the two styles but apparently the ultra-slim doesn’t have hinged zig-zag folds, the doors are all separate. Sunseeker suggested… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Two Years Without A Hitch”

Written on: 02/05/2014 by winetu (3 reviews written)

I’ve read a couple of doubting Thomas type comments that said things like they don’t trust people who post reviews when they’ve had stuff a while and they don’t trust good reviews (huh?!) Anyway, we’ve had our bifolding doors a while and we’re going to give them a good review. When Sunseeker doors installed the bifolds, they were efficient, friendly and not particularly messy. The doors have been working efficiently for over two years and look new. We chose the doors based on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bop-A-Lula's Response to winetu's Review

Written on: 23/06/2015

It's weird how the reviews for this company are either brilliant or rubbish. We've had SunSeeker bifolds for over six years and they are still absolutely fine. The installation was done in half a day with virtually no mess.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bop-A-Lula's Response to winetu's Review

Written on: 23/06/2015

It's weird how the reviews for this company are either brilliant or rubbish. We've had SunSeeker bifolds for over six years and they are still absolutely fine. The installation was done in half a day with virtually no mess.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“B+ could do better!!”

Written on: 02/05/2014 by lorahoffman (3 reviews written)

A few weeks ago, the Sunseeker doors company fitted our bi folding patio doors and they are great but the company could probably sell twice as many if they responded more quickly to emails and phone calls. It took nearly three weeks for them to answer various questions. They are a small company and recently lost a couple of staff, apparently. On the plus side, the doors are British, well engineered and were efficiently installed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“They have changed our life !!”

Written on: 15/04/2014 by Marisol145 (1 review written)

We installed a set of sunseeker bi fold doors and they have totally changed the way we can enjoy the good weather !! 3 doors , opening fully to one side . The material and installation of the doors was an experience beyond our expectations . well done sunseekers ! Additional we backed British industry ! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“non-existent customer service”

Written on: 26/03/2014

Had the frameless glass door room divider fitted (if you could call it fitted) - oh, what a complete disaster! They came to fit them last November and have only just rectified their bodged work - it is now the end of March. Could tell the fitters were not up to the work because when they arrived they looked at the track in the floor and said it wasn't fitted correctly - whereupon we had to call our builder who fitted the track to come and talk to these two ..... Anyway, track was fine and off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish service and quality. ”

Written on: 02/03/2014 by Jeweln213 (1 review written)

I wouldn't recommend this company. Overall the work was not completed and then the doors only worked for a few months. Upon getting in touch with the company they provided excuses after excuses as to why they couldn't put the job right. over £2,000 paid for a total rip off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Question the terms & conditions..”

Written on: 20/02/2014 by lynnhigson (1 review written)

Super doors & great fitting but watch out for the contractual clause: ‘We are not responsible for any damage to structure or decoration etc.’ We fell foul of that and were left with a mess. This company fails to appreciate that when a work force goes into your home they must do so with care & respect… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview