1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.4 / 5
2112
64% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★★★☆

“Online insurance purchase”

Written on: 21/03/2017 by Ellis142 (1 review written)

So far so good. Having had an awful year with another provider who still haven't resolved a disputed claim against me, I decided to look elsewhere when they more than doubled my insurance renewal. The price from 1st Central didn't fluctuate much in a few days, they include a cover others charge extra for and they are reasonably priced. So far all documents have been received. Hopefully I don't need them but if I do, fingers crossed they are as efficient on the phone as they are online… Read Full Review

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★★★★★

“good value cover”

Written on: 20/03/2017 by DCF1969 (1 review written)

Easy application all info included and access to further cover and payment plans… Read Full Review

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★★★★★

“1st class car insurance”

Written on: 19/03/2017 by ourgirls1234 (1 review written)

great deal free dash cam £35.00 reduction meant i came back to 1st central, best quote, used all other compare sites, prices ok but simular, had email saying come back and i did, great price and customer service… Read Full Review

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★★★★☆

“User Friendly Website”

Written on: 19/03/2017 by zyMcAllister405 (1 review written)

Compared with other websites your site was easier to use. The response was quick and the quotations were very competitive for a young driver. It is pleasing to see that you do not require a mandatory excess for a claim and that you offer a variable excess which does not add too much to the premium for a low voluntary excess. The reviews indicate that any claims are met with sympathy and quick resolution. Hopefully I will not have to test the claims procedure… Read Full Review

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★★★★★

“Would recommend ”

Written on: 19/03/2017 by McIntosh395 (1 review written)

Very friendly service, pleased with the outcome, accurate information, would recommend to friends and family… Read Full Review

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★★★★☆

“Good value for money”

Written on: 19/03/2017 by Fostergp335 (1 review written)

Good value for money, easy to apply and really good customer service.cannot ask for more! … Read Full Review

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★★★★☆

“first timer with central”

Written on: 19/03/2017 by 229O'Donnell (1 review written)

Overall I am happy with the quote and took out the policy but do not like all the add ons that all insurance companies try to sell you. Did not like the automatic policy renewal unless you phone to opt out so easier just to phone to get the policy and opt out at the same time whikch I did!! Will try the policy and see how it goes… Read Full Review

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★☆☆☆☆

“Unscrupulous, underhand charging”

Written on: 18/03/2017 by Jamiya1967 (1 review written)

Just had to cancel in 14 day cooling off period due to unfair contract clauses and prohibitive restrictions/hidden clauses imposed on drivers with fully comprehensive insurance. They are refusing to give me a full refund despite being inside the cooling off period as they've deducted an "arrangement fee". Feels like an unfair contract clause to me. DO NOT USE 1st CENTRAL, you will get burned… Read Full Review

By 1st Central

Written on: 20/03/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details. Regards 1stCentral

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★☆☆☆☆

“Car insurance quote fiasco”

Written on: 17/03/2017 by FPM6003651241FC (1 review written)

I had obtained an online quote from a price comparison web site, checked the details and decided to go for the option which gave me the cover I wanted. It was a 1st Central Premium car insurance policy. I paid for the policy and next day received a confirmation email but the included optional extras did not reflect the policy details I had chosen. I emailed 1st Central and received a confirmation email saying I would be contacted within 3working days. I wasn't contacted. I phoned 1st Central… Read Full Review

By 1st Central

Written on: 20/03/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards 1stCentral

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★★☆☆☆

“Start date was wrong and can't cancel my policy online ”

Written on: 17/03/2017 by Gezza1973 (1 review written)

Start date was wrong and can't cancel my policy online, and don't fancy paying for doing it over the phone… Read Full Review

By 1st Central

Written on: 20/03/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details. Regards 1stCentral

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★★★☆☆

“Disapointed”

Written on: 16/03/2017 by neilrmt (1 review written)

1st central offered me the most sensible insurance although disapointed as they sent me an email promising 35pound off and a dash cam if I retake their insurance not happened.I find it to be deceitful I even spoke to the insurance rep who said somebody would be in touch but nobody as quick to take money off me but not live up to false advertising… Read Full Review

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★★★★☆

“Fast .easy . Cheap”

Written on: 16/03/2017 by Ioneluk (1 review written)

Very well,very ok insurance company … Read Full Review

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★☆☆☆☆

“Incompitent Company”

Written on: 13/03/2017 by Mistified (1 review written)

In 50 years+ of purchasing motoring Insurance, I have never ever experienced this level of incompetence, cheap to commence with, but be very very careful of the additional costs and to compound their inefficiency they appear incapable to record details of change, despite charging more and more money for any changes. All I would suggest is if you going to use them check everything before acceptance, even that might not help as the costs will continue to mount, as they certainly must be… Read Full Review

By 1st Central

Written on: 14/03/2017

Hello, I am sorry to hear this. I will message you directly to gain further information from you. Regards
1stCentral

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★★★★☆

“Fast and easy”

Written on: 07/03/2017

Good fast service and I like the fact it's online so no need to wait in long que's on the phone… Read Full Review

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★☆☆☆☆

“Liars”

Written on: 05/03/2017 by Judahg95 (1 review written)

Please DO not use this company they will suck you in with a cheap deal and then demand more customer care is awful charges for anything are excessive… Read Full Review

By 1st Central

Written on: 06/03/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards

1stCentral

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★★★☆☆

“Good value car insurance”

Written on: 05/03/2017 by Rollins358 (1 review written)

I went with 1st central as they offered the best value car insurance for my requirements. My criticism is the online quote system - i originally got a quote for around £275, but when i went to purchase,original quote was lost, even though i was well within the 30 day validity period. i called helpline and was advised quote could not be retrieved and i should request a re-quote. When i did this the new quote came back £50 more expensive, which was annoying to say the least!… Read Full Review

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★★★★☆

“Reset details”

Written on: 03/03/2017 by JontiJones (1 review written)

I had to confirm all my car details over the phone after paying for a new car insurance policy via Moneysupermarket. I had to wait a few minutes for the call to get through, but when I did the man the other end was very clear and helpful… Read Full Review

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★★★★★

“Great service so helpful .”

Written on: 03/03/2017 by Teresa56 (1 review written)

Very easy to sort out what you wanted from your insurance company… Read Full Review

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★★★★☆

“Affordable car insurance”

Written on: 02/03/2017 by McLain232 (1 review written)

I was very surprised at how affordable 1st Central insurance was when I signed up. It was very quick and easy to set up my car insurance with 1st Central - did it all online and no annoying call centres to deal with! All the documents are easy to access online. The only thing which was slightly difficult was finding the contact phone number for the breakdown recovery service which was included in the insurance. It would be useful if this was included in the documents when you take out the… Read Full Review

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★★★★★

“Print of my documents ”

Written on: 02/03/2017 by Molloyks229 (1 review written)

I've bought myself a new car and set up my first ever policy with you!wanted to view my details online but unfortunately I wasn't able to the girl I spoke to was very helpful and resent me my details by email. I also asked her if I could have a copy sent. Out as I don't have a printer at the moment .she was kind enough to do that… Read Full Review

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