1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.3 / 5
1876
62% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★★★★

“value for money”

Written on: 21/08/2016 by AprilYates372 (1 review written)

This policy covers everything I wanted and more (breakdown cover)I liked the fact that there is no compulsory excess so initial outlay is small.this is important to me so made this the best policy.everything else is the same as all policies so covered everything you need for basic cover but also has all the add on you might want… Read Full Review

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★★★★☆

“Car Insurance documentation”

Written on: 17/08/2016 by sjSawyer73 (1 review written)

Everything is fine except I have not received all my documentation eg schedule etc… Read Full Review

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★☆☆☆☆

“Would not give any stars if that was an option!”

Written on: 16/08/2016 by sophieclarkson (1 review written)

UNHELPFUL!! Raised a claim 3 weeks ago, have not heard anything from them pro-actively I have basically chased all of the info myself to the point I had to organise my own courtesy car... I was told it has ONLY been 3 weeks that they have not given me any up dates and they still can not guarantee they will be able to recover the costs. They do not have any update to give so they just leave the customer wondering if any is being done. From the phone calls I have made it doesn't sound like… Read Full Review

By 1st Central

Written on: 17/08/2016

Hi, I am sorry to hear you are unhappy, please email your query to us with your full name, address and postcode and we can get this looked into for you. Kind Regards Monira

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★★★★★

“verry good company”

Written on: 13/08/2016 by 103Martinez (1 review written)

Nice price good company… Read Full Review

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★★★★★

“A pleasure to deal with”

Written on: 13/08/2016 by Shiloh230 (1 review written)

I would like to highly recoment 1st central the are a straight forward easy to deal with insurance company who gave me a very comeptative quote very happy. If you would like to get car insurance with minimin fuss and effort and still get great value for money go first central… Read Full Review

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★★★★☆

“Good friendly professional ”

Written on: 11/08/2016

I was quite pleased with the ease everything was done… Read Full Review

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★★★★☆

“car insurance review”

Written on: 10/08/2016

I had a quote sent through to me via email then a follow up email saying I could get £50 off if I insured with 1stcentral. I completed a quote online and sure enough was given a further £50 off my original quote. The online process was quick and simple and within a few minutes of completing my payment I could view my documents. I would definitely recommend to a friend and pleased so far with how the process has been… Read Full Review

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★★★★☆

“Breakdown Cover ”

Written on: 11/08/2016 by rognight (1 review written)

I am pleased with the price of my insurance......I have not heard any more about the included Breakdown Cover that was included with the Insurance… Read Full Review

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★★★★★

“Easy to purchase, competitive prices”

Written on: 10/08/2016

I was quoted monthly prices that were over £20 per month more than that offered by 1st central when I changed my car. I even cancelled my existing policy with a well known insurer who I had been with for 2 years being prepared to pay the cancellation fee as the price I received from 1st Central was so good. The policy comes with all the extras that you would expect from any insurer and it was certainly easy to arrange. Well done 1st central from a younger driver who appreciates your service!… Read Full Review

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★★★★★

“Compaired the Market Meerkats”

Written on: 10/08/2016 by 114Casey (1 review written)

It's insurance, plain and simple, I havent needed to call them, I hope i never have to, in the nicest possib;e way… Read Full Review

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★★★★★

“I applied for insurance with 1st central it was...”

Written on: 06/08/2016 by Kelleyul13 (1 review written)

I applied for insurance with 1st central it was absolutely easy to process and complete the form and most importantly the premium was the best. I like this really and hopefully I will stay with it all the time… Read Full Review

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★☆☆☆☆

“50 mins to andwer the phone”

Written on: 06/08/2016 by AdrienLucas (1 review written)

Absolute rubbish. The system missed my named driver off the policy and it took over an hour on the phone. Ended up cancelling the policy… Read Full Review

By 1st Central

Written on: 17/08/2016

Hi, I am sorry to hear you are unhappy, please email your query to us with your full name, address and postcode and we can get this looked into for you. Kind Regards Monira

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★★★★★

“Great price, Great service!”

Written on: 04/08/2016 by Schmitt164 (1 review written)

Great price and service, very easy to set up online. Highly recommend 1st central as I had been overseas for a number of years and had lost my uk no claims, 1st central was easily the best deal for me. Very happy with the policy!… Read Full Review

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★★★★★

“always helpful on the phone”

Written on: 03/08/2016 by PaulAllwood (1 review written)

Have been with 1st Central for 2 years now. Very helpful on the phone. Only downside would be the website can be a bit clunky when trying to update policy details and change car etc but it seems to be getting better… Read Full Review

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★★★★☆

“Easy and transparent ”

Written on: 03/08/2016 by Byrd1967 (1 review written)

Chose over major company as provided better cover and also saved around £300 for both cars. Also came with European cover. Nice touch on providing accident form as part of policy cover. Happy so far!… Read Full Review

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★☆☆☆☆

“settlement agreed but still waiting”

Written on: 30/07/2016 by GordonStephens (1 review written)

unfortunate enough to have had an accident over 6 months ago , settlement agreed fairly early on still awaiting payment , wouldn't feel comfortable recommending them to anyone… Read Full Review

By 1st Central

Written on: 17/08/2016

Hi, I am sorry to hear you are unhappy, please email your query to us with your full name, address and postcode and we can get this looked into for you. Kind Regards Monira

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★★☆☆☆

“Why you harassing”

Written on: 30/07/2016 by 448Moore (1 review written)

I haven't renewed my policy with you so why you keep on harassing me. Please stop with your advert. Thanks… Read Full Review

By 1st Central

Written on: 17/08/2016

Hi, I am sorry to hear you are unhappy, please email your query to us with your full name, address and postcode and we can get this looked into for you. Kind Regards Monira

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★★★★☆

“Simple and Easy”

Written on: 28/07/2016 by Miller354 (1 review written)

First time I've renewed with the same company as I always find the renewal is stupidly high - this time it was a good price and I was happy to renew! The process was really straight forward, and I have had no issues so far. My only issue is that my preferred payment date has change from last year and I have been unable to find how to change it online so may need to call. I also like that there is a rewards site which will help me to save a little bit of money here and there :)… Read Full Review

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★☆☆☆☆

“Terrible Customer Service”

Written on: 27/07/2016 by ChrisMcK13 (1 review written)

I was over charged at the beginning of my policy as the deposit was taken out of my account twice. I emailed the customer services three times inside a month and I'm yet to get repaid and I will soon cancel the policy… Read Full Review

By 1st Central

Written on: 17/08/2016

Hi, I am sorry to hear you are unhappy, please email your query to us with your full name, address and postcode and we can get this looked into for you. Kind Regards Monira

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★★★★★

“Great car insurance”

Written on: 24/07/2016 by Ray63 (1 review written)

Fast efficient service cheap policy best on market going to upgrade and get breakdown cover… Read Full Review

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