1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.4 / 5
2145
64% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★★★★

“service given over phone”

Written on: 26/04/2017 by HelenFlores (1 review written)

very good service and advice given time taken to explain the insurance asked for. very good price given for cover.very friendly and made easy to insure vehicle.gave very good service … Read Full Review

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★★★★☆

“so unbelievably easy”

Written on: 23/04/2017 by EF57WNA (1 review written)

very fast, everything is done online - so easy I miss the old way of corresponding thou… Read Full Review

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★★★★☆

“Excellent service highly recommend ”

Written on: 23/04/2017 by TomasHicks (1 review written)

Fantastic easy to use service set up on line with the best found quote. No hassles no troubles no worries. straight forward set up easy to follow instructions. Excellent price and optional extras. Highly recommended to family or friends many thanks 1st central… Read Full Review

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★★★☆☆

“Upon searching for a car insurance policy I was very...”

Written on: 23/04/2017 by EmmanuelWarner14 (1 review written)

Upon searching for a car insurance policy I was very pleased with the price offered. I was very dissapointed to find that I could not contact a member of staff over the bank holiday weekend. I am very aware that a vast majority of companies do not operate during this period, which is fair enough, however, without posting a notice on the website I was under the impression that normal office hours stated would apply. This caused difficulty for me as I need to alter the start date of my policy… Read Full Review

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★★★★★

“Reputable and competitive ”

Written on: 22/04/2017 by kaHays356 (1 review written)

Recommended company of which I am a repeat customer for quite a few years, always seem to offer the most competitive renewals in comparison to others, helpful staff anytime I have had the need to call… Read Full Review

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★★★★☆

“Car insurance ”

Written on: 22/04/2017 by obHeath360 (1 review written)

Easy to use web site only issue was different prices on similar comparison web site's… Read Full Review

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★★★★★

“Good so far”

Written on: 21/04/2017 by Ralph2407 (1 review written)

Will see if service is good during my contract. Can't comment as only just set up policy and don't know any more. Will keep you posted… Read Full Review

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★★★★☆

“1st Central Car Insurance”

Written on: 20/04/2017 by thanasis78 (1 review written)

Easy, straight forward and hassle free! Recommended!… Read Full Review

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★★★★★

“Easy reliable service”

Written on: 14/04/2017 by Luis110 (1 review written)

1st Central was so easy and cooperative to do that it made the whole process really easy. I didn't have to talk with anyone I could do it all online which makes it easier to when you're busy. 1st central also provides customers with an online portal to access documents etc… Read Full Review

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★★★★★

“fantastic great brilliant ”

Written on: 14/04/2017 by Hoodro307 (1 review written)

really good service verey happy no problems will be passing the details onto freinds to get a quote its 5 star service for me verey happy customer ill be sticking with this service verey easy… Read Full Review

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★☆☆☆☆

“will not recommend any body”

Written on: 13/04/2017 by basby (1 review written)

After answering all the question as asked on your website I got a quote and paid for it only for you to charge me extra £125!! £110 more than my renewal quote with my previous insurers!! would cost me £100 to cancel!NEVER AGAIN WOULD I INSURE OR RECOMMEND YOU .I should have stayed with my previous insures!! Debenhams!!!… Read Full Review

By 1st Central

Written on: 14/04/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards

1stCentral

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★★☆☆☆

“poor customer service”

Written on: 12/04/2017 by MareliHammond (1 review written)

I used an email you sent me with an offer portal as i have taken insurance out on a second car with you ,not sure wether offer has been applied. I rang customer services spoke to a member of staff who put me on hold 13mins later phone was cut off and i received an email which had nothing to do with my enquiry felt really let down and have only now had time to write this review. I also had a quote for my second car insurance with you but for some reason was unable to buy so went back to the… Read Full Review

By 1st Central

Written on: 14/04/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards

1stCentral

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★★★★★

“Great value”

Written on: 12/04/2017 by Jon197915 (1 review written)

Great value for money nearly £100 cheaper that renewal price but only time will tell if we have to use 1st central… Read Full Review

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★★☆☆☆

“Pretty good on price. That's it. ”

Written on: 12/04/2017

Got insurance with 1st central as they were one of the cheapest. When calling to get the insurance I was made aware of a £50 charge for any changes to the policy. 5 minutes after putting the phone down I had an email showing the wrong amount of no claims bonus and that my no claims would not be covered. (The latter was something not discussed when purchasing.) I immediately called back and talked to someone who's attitude I'd compare to him from the film "Kevin and perry go large" basically,I… Read Full Review

By 1st Central

Written on: 19/04/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards


1stCentral

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★☆☆☆☆

“Untrained Staff!!”

Written on: 11/04/2017 by 65Love (1 review written)

Right, I was renewing my car insurance and came across these people. I found a good quote, filled out the form and got to the payment date section. It stopped at the 13th. I paused, called customer services, and explained that I am paid on the 15th of the month. The girl I spoke with told me to go ahead and sign up as I will be able to make changes to the payment date, with the financial department once the policy is active. She was wrong!! Now I'm having to pay a £30 default fee every month… Read Full Review

By 1st Central

Written on: 12/04/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards

1stCentral

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★★☆☆☆

“I did not go with you as I went through all of the...”

Written on: 07/04/2017 by Krause239 (1 review written)

I did not go with you as I went through all of the website entering details then at the end you something went wrong so I left and went another site and got my insurance much cheaper anyway Please ensure that anything I did with you is cancelled as I have sent you notification that I did not want to proceed already please ensure this is actions immediately and sent confirmation of this… Read Full Review

By 1st Central

Written on: 07/04/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.

Regards

1stCentral

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★★★★★

“new car insurance ”

Written on: 06/04/2017 by Houghtonjw221 (1 review written)

Easy and practable to fill in ,having used 1st central before you get a good deal for car insurance… Read Full Review

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★★★★★

“Couldn't Have Been Easier!”

Written on: 05/04/2017 by Bria1985 (1 review written)

This was the cheapest quote that came back on a search and I hadn't heard of 1st Central so I was a bit doubtful about whether to go for it. I googled some reviews which were all fair so went ahead. Payment and the provision of the documents couldn't have been easier, fast and straightforward and everything was written clearly and easy to understand what I was getting. I haven't had to deal with any issues as it's a new policy but all good so far… Read Full Review

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★★★★★

“Exellent”

Written on: 05/04/2017 by Anetta1 (1 review written)

Very good .super insurance.price exellent. This insurance campany I recommend to my frinds and famili… Read Full Review

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★☆☆☆☆

“"Computer says no" attitude rules customer service”

Written on: 04/04/2017 by ElvisKelley37 (1 review written)

insurance put on risk to enable car purchase, which then was derailed by the car dealer. Never took delivery of the car but was unable to cancel policy without a £50 admin fee that could not be justified by anyone Poor guy I spoke to couldn't help, but none of his superiors had the professionalism to speak to me when requested and he was left to repeat that his managers just say this has to be charged "because it does" As my son WILL be buying a car, I asked if the admin fee could be… Read Full Review

By 1st Central

Written on: 07/04/2017

Hi, I am really sorry to hear this. I will message you directly to obtain further details.
Regards

1stCentral

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