1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★☆☆☆
1.8 / 5
21.6% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★☆☆☆☆

“Discrimination by 1st Central Insurance!”

Written on: 18/08/2014 by annajsk (2 reviews written)

I want to make an official complain about a company car insurance: 1st Central Insurance. The company insists that they are going to cancel my policy as I did not provide them with visa entry or official documentation that I was issued with when I moved to the UK. I am from Poland and being in EU such documents do not exist. I am confused as to why they are asking only me for these documents when my husband Spanish nationality was not asked to do that. I believe this is a type of discrimination… Read Full Review

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★★★★★

“My Car Insurance”

Written on: 17/08/2014 by Gallagher60 (1 review written)

I have just insured my car with 1st Central Car Insurance and have been absolutely delighted with the quotation and the efficiency with which my enquiry was dealt. I would certainly recommend your company to my friends and family. I have no negative comments about my contact with 1st Central Car Insurance… Read Full Review

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★☆☆☆☆

“Site said drive other cars policy says I can't”

Written on: 17/08/2014 by 192Anderson (1 review written)

I took out a pvt car fully comp insurance policy based on there web site saying I could drive other cars 3rd party on my insurance but after I had paid for the insurance I got an email leading me to my policy and policy wording stated that I could only drive other cars provided to me by my insurer or approved by my insurer from a hire co in the event of an accident, so this means that I can't use a friends car if my car is in the garage being fixed or off the road waiting to be fixed if it ever… Read Full Review

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★★★★★

“Top notch insurance”

Written on: 17/08/2014 by Brunoa336 (1 review written)

Shopped around my insurance had increased by 26 pound which is disgusting found first central online got a quote couldn't believe it very cheap superb service easy to set up thanks again… Read Full Review

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★★★★★

“Documents”

Written on: 17/08/2014 by McConnell1982 (1 review written)

Documents are accessible via email and can be printed.I will describe the service to friends as excellent… Read Full Review

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★★★★☆

“quick and easy”

Written on: 15/08/2014

The website was very quick and easy to use. Lots of additional services are available for you to choose at reasonable prices so allows you to tailor you insurance to your specific needs. Cheapest quote around so great value for money… Read Full Review

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★★★★☆

“First Insurance”

Written on: 15/08/2014 by Callahan60 (1 review written)

This is my first time insurance and am really happy with the price and how the online service is set up Thank you so much will be recommending you to friends and family… Read Full Review

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★★★★☆

“First car and great insurance.”

Written on: 14/08/2014 by Jamesy94 (1 review written)

managed to get a quote from a comparison website and got a great quote for my new car, without a black box and plenty of extras plus legal cover. couldn't be happier with my insurance and its way cheaper than my other quotes… Read Full Review

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★☆☆☆☆

“Is there any body there ?”

Written on: 12/08/2014

I have never managed to talk to a real person yet - I have waited in a queue on the telephone three times - each time for over 40 minutes. I only want to give them more money by adding someone to my policy - there seems to be no option to do this online but no one to answer the telephone either !… Read Full Review

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★★★★★

“Excellent easy use”

Written on: 12/08/2014 by McMahon164 (1 review written)

Extremely easy to setup online quick simple no hassle waiting for agent on phone all dine online SIMPLE 123… Read Full Review

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★★☆☆☆

“no callcentre staff”

Written on: 11/08/2014 by Goodmanbf1962 (1 review written)

really pleased until i tried to call the call centre on a saturday to add a relative who was visiting from abroad. i probably spent my policy amount again on the phone premium rate no NOT getting through to an agent. An absolute disgrace, no point boasting about uk based call centres if there isn't anyone manning the phones… Read Full Review

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★★★★★

“Very simple and efficient. Good communication and...”

Written on: 10/08/2014 by 367North (1 review written)

Very simple and efficient. Good communication and informative!… Read Full Review

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★☆☆☆☆

“Dont expect to get a quick answer”

Written on: 10/08/2014 by si79 (2 reviews written)

I have just tried to cancel my policy via telephone, i called yesterday and i was on hold for 23 minutes!!(i gave up) I called again today Sunday, i was on hold for 17 minutes to then be told by a guy who said he needs to put me through to another department, i am writing this as i am still on hold for a further 5 minutes and counting......arrrrgghh!! Oh and another point you have to listen to the option menu which list countless amounts of departments and options before you are even put on… Read Full Review

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★★★☆☆

“Disapointed as quote confirmed by email was not honored!!!”

Written on: 10/08/2014 by KatelynnFox1983 (1 review written)

I was quite disappointed with 1st central car ins initial quote directly from there main site which i received full confirmation by email was not honored when i attempted to take up quote. When I queried the quote with customer service i was told the quote is only valid for 24 hours.. but having explained to the customer service agent that i had attempted to take up the quote within the 24 hour limit i was told its only valid till 12 midnight... This made no sense to me as i took out the… Read Full Review

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★★★★☆

“satisfactory at a touch”

Written on: 10/08/2014 by Waltonhy157 (1 review written)

I found it straight forward, no hassle, and inside twelve hours printed off my insurance details. I would have no hesitation in recommending 1st Central Car Insurance. I just hope it would remain just as hassle friendly should I ever need to make a claim… Read Full Review

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★★★★☆

“chapest quote for Me, As for the young driver”

Written on: 10/08/2014 by Semajp93 (1 review written)

chapest quote for Me, As for the young driver… Read Full Review

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★★★★★

“Expedient, Efficient, Easy”

Written on: 09/08/2014 by Humphries456 (1 review written)

!st Central not only offered the cheapest insurance for my car, but they also made getting covered in less than 24 hours a walk in the park. Provided just the right amount of basic cover and offered additional options that made it possible to have a bespoke insurance policy. Very pleased with clear and quick communication, and always appreciate being able to complete transactions electionically without any hassle or system glitches… Read Full Review

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★★★★★

“Fast, Easy and Cheapest”

Written on: 08/08/2014 by bazzer05 (1 review written)

Everything I was looking for in comprehensive insurance, cheaper than all the rest and simple to purchase on-line, Would and have recommended to friends and family… Read Full Review

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★★★★★

“Reasonable priced Premium”

Written on: 08/08/2014 by qoBarton1967 (1 review written)

Fair Premium and good customer services. Would recommend to my family and friends… Read Full Review

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★★★★★

“Quick and easy”

Written on: 08/08/2014 by summercos (1 review written)

COMPETETIVE. Quickly done on line. Recieved documents email quickly. Thamk you very much… Read Full Review

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