1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.0 / 5
1248
55.4% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★★★★

“1st Central Car Insurance”

Written on: 31/07/2015 by Indy1972 (1 review written)

This is my first time with this company and so far i have found them very helpful. They found that a accident advisory (someone was trying to say i reversed into them when i didn't - There was no claim in the end)and updated my policy with no charge. Now that is the first time an insurance company has done this without levying a charge. If the price stays around the same next year, i will renew… Read Full Review

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★★★★☆

“Reasonable Insurance with 0 years No Claim”

Written on: 31/07/2015 by Noemim369 (1 review written)

Best offer I could actually process at the time; other providers offered lower but I was unable to purchase online or over phone… Read Full Review

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★★★★☆

“good value car insurance”

Written on: 30/07/2015 by 325Haley (1 review written)

good value for money. easy to set up on-line. no grey areas… Read Full Review

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★☆☆☆☆

“stay away”

Written on: 29/07/2015 by barkerwoof (1 review written)

Absolutely awful company… I have never before complained/left good or bad review online for any company but 1st central have left me so enraged I’ve had to vent!! One star is too many but this site doesn’t let you leave ZERO. My list of complaints is too long to list all but includes numerous mistakes by 1st central on their first- I’ve proven myself to be in the right previously and had charges refunded but still had to pay ridiculous call charges dialling a premium rate number to… Read Full Review

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★☆☆☆☆

“DISGUSTING INSURANCE COMPANY PLEASE AVOID”

Written on: 29/07/2015 by nsMyers211 (1 review written)

I took out insurance with this company. After a few weeks i had to scrap the car and cancel. They charged me extortionate amount and the penalty for cancellation is £100 (£50 for setting up and £50 for cancellation) plus interest for the months cover and the insurance amount. Rediculous company. Save yourself money and the hassle and go with a better company.  I rang the call centre and the guy said the bill is wrong and then i rang back a week later and second agent told me the bill is… Read Full Review

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★★★★★

“Good service and great value”

Written on: 29/07/2015

Very good value for money and very efficient … Read Full Review

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★★★★★

“straigh forward, no hassall”

Written on: 28/07/2015 by lizztlou (1 review written)

Easy online quote.. easy form to fill in and your insured no call centres to rimg and e mail back to confirm payment had been recived, followed by insurance certificate.. :)… Read Full Review

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★★★☆☆

“Made to feel like a criminal after doing various...”

Written on: 28/07/2015 by Rohan381 (1 review written)

Made to feel like a criminal after doing various searches with different details to ascertain best deal… Read Full Review

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★☆☆☆☆

“Horrible ”

Written on: 26/07/2015 by Carolyn333 (1 review written)

I had insurance it all went well then my renewal price was more with 1 year's ncd than it was previously, so I decided to go elsewhere unbeknown to me they had automatically renewed my policy but I had cancelled the direct debit . After 3 months they then got intouch requesting £ but I explained the situation to them , the boy on the phone couldn't have been nicer " just send us a copy off your new policy to prove you have insurance and that will be the end off it " so I did this and forgot… Read Full Review

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★★★★☆

“Very happy so far!”

Written on: 26/07/2015

Found first central on price comparison websites, so far really happy, Have had to send copies of my documents but its great that it can all be sent online, and any problems I have had, I have contacted them via facebook, and they have replied really quickly, Been really helpful and polite and even chased up documents for me with the other department, rather than me having to ring up. Was worried after reading some reviews, but so far I really cant complain! Will be happy once they have… Read Full Review

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★★★☆☆

“i tried to ring but left on phone for a long time so...”

Written on: 25/07/2015 by Corcoran344 (1 review written)

i tried to ring but left on phone for a long time so gave up in the end!… Read Full Review

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★★★★★

“I recommend 1st central for your car insurance cover”

Written on: 25/07/2015 by Wyatt11 (1 review written)

Very good price and easy to do it online… Read Full Review

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★★★★☆

“Very simple to get a quote”

Written on: 25/07/2015 by kjAdams208 (1 review written)

The on-line service is good, I however am a bit old school, I like to actually speak to somebody, each time I called, I gave up before getting through, no complaints with regard to the service as a whole, a reasonable price & I'm glad to be a customer… Read Full Review

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★★★★★

“The best”

Written on: 24/07/2015 by 417Stevens (1 review written)

1st Central is the best insurance company I had so far there was never any hassle with them always helpful any professional. Highly Recommended!… Read Full Review

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★★★★☆

“1st class service, no hassle,very polite an...”

Written on: 24/07/2015 by scpmotorsport (1 review written)

What's not to like, very professional an very courteous,will tell my friends an family most definitely, thankyou… Read Full Review

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★★★★★

“Great service ”

Written on: 24/07/2015 by Nunezty1994 (1 review written)

Fast. Quick. Easy to set well priced would recommend you to anyone… Read Full Review

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★☆☆☆☆

“Left Me Uninsured”

Written on: 24/07/2015 by beSchroeder150 (1 review written)

Yes thats right 1st Central made no contact with me at all until 2 weeks after my car insurance lapsed!!!! As I was out in the vehicle I had no choice but to renew with then - anyone else find that odd!!!… Read Full Review

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★★★★☆

“car insurance”

Written on: 24/07/2015 by Howemj235 (1 review written)

web site easy to use. unable to get through to customer services on phone not good, hope i can in an emergency.would recommend to friends with caution about trying to speak with somebody on phone… Read Full Review

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★★★★☆

“easy to arrange”

Written on: 24/07/2015 by Mylee144 (1 review written)

provided the cheapest quote and the whole process has been easy. Certificate emailed and all documents available online. Happy with the interaction I have had so far… Read Full Review

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★★★★☆

“Just insured ”

Written on: 24/07/2015 by 40MacGregor (1 review written)

Can't says a lot Thanks… Read Full Review

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