1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.4 / 5
2089
64% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★★★★

“Best deal...”

Written on: 25/02/2017 by Adison144 (1 review written)

Thank you... Cheap insurance and nice people… Read Full Review

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★☆☆☆☆

“Unhelpful, but willing to take more of my money”

Written on: 24/02/2017 by McGraw294 (1 review written)

I filled in a car insurance form on moneysupermarket.com and selected 1stCentral from the list. All my details were transferred and I took out the insurance. Two days later when the documents arrived, they showed a car valuation half that of the market value. When I phoned to ask about it, I was told they could change it if I paid another £43. I'm not sure if they were suggesting it would be a guaranteed value or not, but I did not pay any more money. I was told the problem was with… Read Full Review

By 1st Central

Written on: 27/02/2017

Hello, I am sorry to hear this. I will message you directly to gain further information from you. Regards
1stCentral

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★☆☆☆☆

“Appalling customer service”

Written on: 22/02/2017 by ItzelProctor (1 review written)

I organised and paid an annual fee for my Insurance cover. However,your company created the Insurance certificate with the wrong start date for my policy. I called and alerted you- I was told to create a new policy and pay twice!When I pointed out it was your error ,you informed me you would investigate and get back to me, within 2 days, that was 7 days ago. My Insurance expires TOMORROW and I am yet to hear from you other than an email requesting my feedback! This level of service is… Read Full Review

By 1st Central

Written on: 23/02/2017

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★★★★★

“No Gimmicks, no Frills just Good Customer Service.”

Written on: 22/02/2017

Recently renewed my car insurance with 1st Central. The quote I got was £400 cheaper than my previous provider had quoted ! When I called up, I expected there to be add-ons which would inflate the cost but was really pleasantly surprised to discover the price on the web was the same price when the company was contacted. Yes I was given the option of buying extras but as I didn't really require them, I didn't upgrade. The guy on the line took the time to inform me what I could get out of the… Read Full Review

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★★★★☆

“Easy to deal with, fair pricing”

Written on: 20/02/2017 by Lainey39 (1 review written)

This is the third or fourth policy I have bought from 1st Central and I have always found them easy to deal with and fair in their pricing. Call centre was a UK one with no language difficulties as is now so often not the case. Online policy change facilities are a massive bonus. Although the price of my latest policy was not the lowest available at the time, the extras offered were far beyond what the competition was selling… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 19/02/2017 by Potterdm123 (1 review written)

Company to avoid, just looking to sham extra admin charges… Read Full Review

By 1st Central

Written on: 23/02/2017

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★★★★★

“excellent”

Written on: 18/02/2017 by Roberto84 (1 review written)

Easy to fill form in online, great prices, lots of options,quick correspondence. Get covered now… Read Full Review

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★★★★★

“Efficent service”

Written on: 18/02/2017 by Griffin321 (1 review written)

Obtaining the policy was very effecient and hassle free… Read Full Review

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★★★★★

“All round excellent 1st impression from 1st Central”

Written on: 16/02/2017 by Stubsifer (1 review written)

I'm a massive fan of 1st Central so far, and 1st impressions are important. As a new customer I am impressed so far with ease of use, your prices and your customer service including their contactability. I found you on a popular comparison website, but also did a quote on your own website which was quick and easy to use. You beat my renewal price by over £100, so I thought you were worth a shot even though I'd not heard of the company name. What was more impressive for me was that when I had… Read Full Review

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★★★☆☆

“Too disconnected ”

Written on: 16/02/2017 by Redclk1 (1 review written)

I received an offer to return to 1st central offering a 35 pound discount and a dashcam. I took up their offer and bought car insurance for next year. Since then I have emailed them twice asking when do I receive the discount as it was not shown anywhere on the quote. I also asked about the dashcam as I don't know what I have to do to get that. The company keep sending me emails offering me the same original offer despite the fact that I have purchased the insurance already. Very confusing and… Read Full Review

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★★★★★

“My car insurance ”

Written on: 16/02/2017 by Madysonl409 (1 review written)

1st central is the best insurance for in the UK. Very polite and nice costumer service.my friend recommended me and I will highly recommend to everyone… Read Full Review

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★★★★☆

“Customer service ”

Written on: 16/02/2017 by Leonardny86 (1 review written)

1st time with 1st central had some issue receiving my certificate they resolve the issue very professional way over all very good customer service… Read Full Review

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★★★★★

“Cheap & Great value”

Written on: 15/02/2017 by annnkeithsargeant (2 reviews written)

Good all round insurance at a great price & easy to navigate online.Would highly recommend these to family & friends… Read Full Review

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★★★★☆

“This is the first time I've had to buy car insurance...”

Written on: 11/02/2017

This is the first time I've had to buy car insurance and 1st central have made it very easy, so far so good☺… Read Full Review

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★★★★★

“Exelant ”

Written on: 11/02/2017 by LizbethConrad350 (1 review written)

Easy to talk to and very helpful and would advice everyone to try them… Read Full Review

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★★★★☆

“First experience with 1st Central”

Written on: 11/02/2017 by Maia464 (1 review written)

Very quick to finalise the Insurance cover. Trouble free to obtain required rates/services… Read Full Review

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★★★★☆

“Quick efficient service”

Written on: 11/02/2017 by mlMunro100 (1 review written)

Very impressed was a quick efficient service with no extra pressurised selling and came up with a very competitive quote. Would highly recommend… Read Full Review

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★★★★★

“Helpful customer service”

Written on: 10/02/2017 by Jamiehannigan (1 review written)

Just got off the phone to a guy. Really helpful and friendly with sorting my problem out. Can't fault his customer service skills… Read Full Review

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★★★★★

“Great Price - No Hassle”

Written on: 09/02/2017 by Wackerooney (1 review written)

Firstly fantastic price (£350 cheaper than my renewal with my existing insurers). Easy online form to fill and insurance documents ready within 24 hours. The portal is also excellent giving you up to date, clear and precise details of payment schedules e.t.c… Read Full Review

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★★★★★

“Great price ”

Written on: 09/02/2017 by Stonnall (1 review written)

Great price, hopefully I won't find out how good the service is… Read Full Review

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