1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.3 / 5
1921
62.5% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★★★★

“Quick and easy application for my car insurance ”

Written on: 30/09/2016 by tlQuinlan207 (1 review written)

I was really impressed with the website for the application of my car insurance. It was very straightforward and only took a few minutes to complete. The price I was quoted was far better than any other insurance company and upon completion of the application I was emailed confirmation of my policy along with the insurance certificate very promptly. I would certainly recommend 1st Central to my friends and family… Read Full Review

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★★★★☆

“My concerns”

Written on: 27/09/2016 by AylaO'Connell (1 review written)

Usually when I get a new insurance.. they send an email to tell me what I just insured. Me and my mum we got insurance with 1st direct in the beginning of september and yet to hear a reply… Read Full Review

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★★★★☆

“Good, cheap, easy and quick service”

Written on: 26/09/2016 by MiriamWilloughby (1 review written)

1st central was my cheapest quote on gocomapre so I decided to choose this provider. Time on answering calls was quick and no time wasted. Very happy with the quick and cheapest service. I would recommend 1st central to friends and family… Read Full Review

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★★☆☆☆

“Would never buy again”

Written on: 25/09/2016 by Paige300 (1 review written)

I mistakenly clicked though to this company because they came out cheapest on a comparison website and its been a nightmare of threatening emails hidden charges. Avoid at all costs… Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★★★★★

“Fantastic Service!”

Written on: 24/09/2016 by laurenmorgans (1 review written)

Rang this morning to update my details to a private plate. Call handler was fantastic! Very helpful, knowledgable and jolly. he dealt with my issue professionally and quickly. Would recommend 1st Central! They have been a pleasure since taking out my policy :)… Read Full Review

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★★☆☆☆

“No documents or portal password sent”

Written on: 24/09/2016

GOOD - Well explained and proffessionaly dealt with when taking out the policy BAD - Its been 5 days and i still have not received my policy documents - Have no access to the customer portal to view documents - Rang twice and was told they will email me the docs and portal login details, still waiting - After care is poor - Wish i stayed with Admiral - never had an issue… Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★☆☆☆☆

“Price are good but service are not as good as price ”

Written on: 24/09/2016 by 433Leach (1 review written)

Not even receive my policy after made my payment Already spoken to staff more than 3 times about this but not use! Even given alternative email id to send the policy! But always receive welcome email & offer but not my insurance policy?… Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★★★★☆

“Very easy to choose”

Written on: 24/09/2016 by Kennedy145 (1 review written)

Looked for a budget insurance for a third vehicle, chose 1st through a well known comparison www.filling in the online form was quick and easy. Documents were all on line and pretty streight forward to access. Only slight down side, the certificate,could do with making look more professional… Read Full Review

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★★★★★

“Return to 1st Central ”

Written on: 24/09/2016 by pxSteele194 (1 review written)

Been with this company before and they came in cheaper than my existing insurers. Trolled the net all comparison and direct websites. They obviously had my details flag up and as a sweetener gave me £50 off so great deal! Even if you added extras the price still came out good value for money. You also get no extra excess just your voluntary so against n great value for money. There wasn't any thing that I didn't like… Read Full Review

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★★★★★

“Fabulous ”

Written on: 24/09/2016 by Braxtonm123 (1 review written)

They were patient during my call to them, went through the every detailed… Read Full Review

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★☆☆☆☆

“Viorel”

Written on: 23/09/2016 by GarrettMcCann370 (1 review written)

Im really NOT happy for your service and im not happy becouse 1st central cancel my car insurance for one stupid reason.. really bad....... ....... … Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★★☆☆☆

“Started well but not satisfied”

Written on: 22/09/2016 by Bigfoz1 (1 review written)

Chose to take out a new policy with 1st Central rather than renew as the new policy was a lot cheaper...sorted on phone although had to ring back to amend a minor detail which took another 20 mins on the phone after going through the millions of options on automated system. Once sorted, the money went out of my bank and I was assurd I would have my confirmation email and welcome pack within 24 hours. Waited 3 days then rang, went through the same process again of lots of options and was then… Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear you feel like this. I will message you directly to gain further information from you.
Regards Craig

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★★★★★

“Great cover and best price”

Written on: 22/09/2016 by Euanpl (1 review written)

Great comp cover and best price I have found for my new 124 Spider which a number of insurers could not find as it was such a new model… Read Full Review

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★★★★☆

“Quick and Easy”

Written on: 22/09/2016 by jcMcNeill1955 (1 review written)

great website, plenty of FAQs, easy to navigate around. Came up on compare the market as the cheapest… Read Full Review

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★☆☆☆☆

“Snakes! Do not use!”

Written on: 22/09/2016 by ShonaMurphy (1 review written)

I was charged £50 for an administration fee??? So when I cancelled my policy before it had even started I had to pay £50!!! Completely out of order and not happy at all! I would recommend to my friends to not go with this company! And I will certainly not use this company ever again! Very disappointed! I was told I was being quoted for my insurance not and additional administration fee which sounds like a made up name for we're taking your money and you can't get it back!… Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear you feel like this. I will message you directly to gain further information from you.
Regards Craig

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★★★★★

“price ”

Written on: 22/09/2016 by daniel5585 (1 review written)

the quick way it was handled and the PRICE more than anything else I am happy with the deal and very happy that it's done on line Family and friends should go on to there website and check it out for themselves… Read Full Review

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★☆☆☆☆

“New Insurance Policy”

Written on: 22/09/2016 by AMTDO (1 review written)

I took out a new policy for car insurance with you online last week The policy actually starts to-day 1st Central took the money from my account on the day I took out the policy but to this date I have received nothing from them to confirm that I have cover in place or a new policy with you!!!! On Monday I thought I should phone to check that cover was in place lucky I still had copy of quote so I could quote that number The girl said yes I should have had an email from them & she would rectify… Read Full Review

By 1st Central

Written on: 27/09/2016

Hi I am sorry to hear this. I will message you directly to gain further information from you. Regards Craig

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★★★★☆

“VERY HELPFUL AND GREAT PRICE”

Written on: 22/09/2016 by baMcClure457 (1 review written)

After having a claim that wasn't my fault (tree fell on my car!) I claimed on my insurance with my previous insurers. They sent me a ridiculous price for renewal - after telephoning them they came down in price by £100! So give me this price in the first place! I searched for a better premium and found 1st Central - great price - very helpful staff as having input the details online I obviously wanted to check it was all correct due to my previous claim. All in all very pleased - I hope… Read Full Review

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★★★★★

“One of the best”

Written on: 21/09/2016 by Dickson32 (1 review written)

I'm very happy to join 1 central car insurance,they really offer more for the money,then another car insurance company… Read Full Review

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★★★★★

“1st time using”

Written on: 21/09/2016 by dingbatdon (1 review written)

so far so good...cheapest renewal``````without the extra bits… Read Full Review

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