1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.4 / 5
2239
64% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★☆☆☆☆

“The worst company I have ever dealt with in my life”

Written on: 21/09/2017 by DannyRoach (1 review written)

Not had insurance with this muppets for over 2 years yet they still decided to take over £300 from one of my accounts in March this year and £30 from another account in April. Refunded both times after no end of phone calls onlt to send me 2 letters over the past 2 months demanding £30 and more recently £274. Yet again I waste my time and money calling them to explain I haven't had car insurance with them in over 2 years (hence the 2 previous refunds) yet they are standing firm that I owe… Read Full Review

By 1st Central

Written on: 22/09/2017

Hi,
I am really sorry to hear this. I will message you directly to obtain further details.

Regards
1stCentral

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★★★★★

“Excellent from your staff could not fault what she did...”

Written on: 15/09/2017 by Haileeq476 (1 review written)

Excellent work by your staff nothing was to much trouble as I'm on holiday in Greece and I needed to get my daughters insurance out as I put the sting start date and she sorted it very efficiently thank you… Read Full Review

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★☆☆☆☆

“Unintelligent, non-existent service, staffed by fools.”

Written on: 14/09/2017 by 53Churchill (1 review written)

Found on comparison site and wished I'd made more careful checks before buying. After service is non-existent. No one knows what they're doing. Information relayed is different according to each person you speak to and mostly incorrect. I'm sure they've never heard of customer service and if they have, it seems to be something that they've dispensed with. Other reviews reflect my thoughts. Do yourself a favour and skip right past… Read Full Review

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★★★★★

“Very simple”

Written on: 14/09/2017 by Hutchinsonck1988 (1 review written)

No issues, very simple… Read Full Review

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★★★★★

“Excellent price/service!”

Written on: 13/09/2017 by LilyDrake (1 review written)

Speedy response and service, excellent price. What more do you want?… Read Full Review

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★★★★★

“Absolutely fantastic best price that I have found”

Written on: 12/09/2017 by Dfirth69 (1 review written)

Absolutely fantastic best price that I have found… Read Full Review

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★★★★★

“First class service ”

Written on: 12/09/2017 by Greenjob1 (1 review written)

First class service with a great price easy to understand all details as explained very well And very polite staff… Read Full Review

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★★★★★

“Great service”

Written on: 09/09/2017 by HaylieCostello (1 review written)

On my second year of being a First Central customer and delighted with service. Customer portal online is easy to use and I use it at a time that is convenient for me. Recently changed my policy due to car change and this was done easily online...highly recommended!… Read Full Review

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★★★☆☆

“charges to change your own details”

Written on: 09/09/2017 by Elijah169 (1 review written)

While I was adding my details for the first time and tried to change the value of my car as the system already added the value which i never added and I tried to reverse at that moment. The insurance company wanted already me paying the changing details. I feel this is daylight robbery… Read Full Review

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★★★★☆

“Much cheaper than any other insurance company I looked...”

Written on: 09/09/2017 by kwCameron394 (1 review written)

Much cheaper than any other insurance company I looked at, easy to set up online, happy with the service I received. Would recommend to others as a great value for money insurance company. The cover didn't include all of the add ons available, such as windscreen cover and legal protection but for what I got it was still good value for the money I now pay. The quote I got was half of what I paid last year on my car. Also happy with the fact if need be I am insured to drive other cars through my… Read Full Review

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★★★★★

“Good and very fast ”

Written on: 09/09/2017 by Matthewsob125 (1 review written)

Good and very fast good quote and price… Read Full Review

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★★★★★

“Straightforward”

Written on: 07/09/2017 by OctavioAbbott (1 review written)

1st Central were really easy to use for my quote and ultimately a great offer that I decided to purchase. The price was much better than my renewal quote, despite challenging this with my previous insurance provider. Managed to get a cheaper price with all the extras that I wanted included. The process was simple and all done online, Direct Debit set up and had no issues or problems. The online shopping discounts was an added bonus and one I'll definitely look to use. … Read Full Review

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★★★★☆

“1st Central review”

Written on: 06/09/2017

Good easy service to navigate online. Easily the best value for money despite the add ons. However I was a little confused about the difference between the comprehensive cover and add on. There seems to be some duplication. Despite this I was happy to get maximum cover… Read Full Review

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★★★★★

“Very Happy”

Written on: 06/09/2017 by Gunn114 (1 review written)

This is the first time I have used 1st Central it was very easy to get set up I had no problems. I would highly reccommend them and would deff use again they were First Rate Thank you… Read Full Review

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★★★★★

“ Truly fantastic service ”

Written on: 02/09/2017 by ktTrevino422 (1 review written)

Truly fantastic service straightforward easy payment options best insurance quote I've had Thank you so much… Read Full Review

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★★★★★

“Good job done ”

Written on: 02/09/2017 by ChaseKirby (1 review written)

Easy and quick to set up… Read Full Review

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★★★★☆

“Easy online purchase.”

Written on: 01/09/2017 by DylanMalloy180 (1 review written)

The application process was easy & straight forward with all the paerwork online. For everything I wanted the price was competative… Read Full Review

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★★★★★

“Great Service”

Written on: 31/08/2017 by 286West (1 review written)

It was a really interesting experience, I was in shock when I find out that I no need to rang my old insurer to ask for no claim bonus certificate , everything was sorted between you both it is amazing it saved my time and the on-line self service is very good as well everything available straight away as you want it.But there is one thing. I could choose a breakdown cover but it wasn't clear who will be a provider and because of lack of information I decided to sort it out separately… Read Full Review

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★★★★☆

“Renewal/Claim issue resolved by the social media team”

Written on: 28/08/2017 by JamesMurray1959 (1 review written)

I received my renewal figure only to discover that my NCD had been slashed from 9+ years to 4 years and the premium had taken a considerable hike in price from last year. This was due to me reporting a non fault, no claim bump, which I was informed I had to do, regardless of not making a claim. Despite repeated e-mails to try to sort it out, sadly I received no replies from 1st, I stumbled across their Social Media page on Facebook, thank goodness, as my renewal is due at the start of next… Read Full Review

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★★★★★

“Excellent. Worth it.”

Written on: 27/08/2017 by 286Bateman (1 review written)

Very easy to do and a reasonable price. Excellent service. Quick and reliable… Read Full Review

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