1st Central Car Insurance Reviews - www.1stcentralinsurance.com

★★★☆☆
3.3 / 5
1691
62% of users recommend this
  • Customer Service

  • Value For Money

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1st Central Car Insurance - www.1stcentralinsurance.com
1st Central Car Insurance - www.1stcentralinsurance.com

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Latest Reviews

★★☆☆☆

“The two call centre staff I spoke to didn't appear...”

Written on: 14/02/2016

The two call centre staff I spoke to didn't appear interested in my call or having my business… Read Full Review

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★★★★★

“Cheap insurance, quick and easy.”

Written on: 12/02/2016 by Halejw359 (1 review written)

Very good value compared to other companies and very easy to use their site… Read Full Review

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★★★★★

“Excellent service ”

Written on: 12/02/2016 by okCopeland232 (1 review written)

1st central provided a 1St class service and a substantial saving for me which i am very happy with thank you 1St central and would thoroughly recommend you to all my friends and family… Read Full Review

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★★★★★

“Fast , Easy , efficient. ”

Written on: 12/02/2016 by Rose38 (1 review written)

Found the company on co compare , nice easy form to complete , and was insured within ten minutes from start to finish . many thanks to 1st central and all who make this company what it is . Marks out of 10 , i would give 11… Read Full Review

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★☆☆☆☆

“Not a great company to deal with”

Written on: 10/02/2016 by lzCrabtree350 (1 review written)

I got a very competitive quote from !st central through one of the comparison websites. The first years insurance went by with no problems. Then when i went to renew again, i actually couldn't process my payment through their website on several occasions. I tried on 2 separate occasions via telephone after long waits on hold. I was promised call backs as the price on their website didn't match their phone quote. I never got any return calls and as my insurance was due to expire the next day, i… Read Full Review

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★★★★★

“Fanstasticly satisfied”

Written on: 09/02/2016 by 359Coyle (1 review written)

Very good service very cheap insurance quote cheapest I found through the go compare site. Would definitely recommend these insurers… Read Full Review

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★★★★★

“Great value”

Written on: 04/02/2016

This insurer is the reason I'm driving a MK2 Golf GTI, so I applaud them for making this possible for me. Hassle free, great cover, and very competitively priced. I'd highly recommend them. Also, as I work in the insurance industry myself I know how important it is to have a five star DEFAQTO rating, and what that means - it means you're dealing with an insurer you can trust if it all goes wrong… Read Full Review

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★★★★★

“Best insurance quote”

Written on: 04/02/2016 by Muir48 (1 review written)

friendly staff, very helpful, easy online quotation form, and most importantly fantastic price would highly recommend to a friend… Read Full Review

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★☆☆☆☆

“False,rubbish ”

Written on: 03/02/2016 by vwNicholson282 (1 review written)

They might be cheaper but so is the whole service, I have used over 100 in calls endless email and still sat waiting for promised call backs Been cut off,passed on to wrong person, and hung up Absolutely shocking… Read Full Review

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★★★★★

“Excellent Value, Easy Process, Highly Recommended”

Written on: 01/02/2016 by mapbuild (2 reviews written)

Came across 1st Central via a comparison web site. As I'd never heard of the company I googled them and read nothing but positives so decided to give them a try. Firstly way better value for money than other companies, secondly as I work full time in an executive role I don't have time to ring around so being able to sort my business on line was paramount to me. Quick easy process, everything done on line so massive bonus for me. Highly recommended Thank you… Read Full Review

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★★★★★

“Excellent Value, Easy Process, Highly Recommended”

Written on: 01/02/2016 by mapbuild (2 reviews written)

Came across 1st Central via a comparison web site. As I'd never heard of the company I googled them and read nothing but positives so decided to give them a try. Firstly way better value for money than other companies, secondly as I work full time in an executive role I don't have time to ring around so being able to sort my business on line was paramount to me. Quick easy process, everything done on line so massive bonus for me. Highly recommended Thank you… Read Full Review

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★★★★★

“Easy Peasy”

Written on: 01/02/2016 by Gemma60 (1 review written)

Hassle free insurers. Easy to use and prompt service… Read Full Review

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★☆☆☆☆

“Want to feel ripped off? 1st Central are the ones for you!”

Written on: 30/01/2016 by 1stCentralNemesis (1 review written)

Would have given them NO stars if it had been possible. With them 6 months, then changed my car. Despite changing details online and agreeing to a £40 per month hike in premium (making it MUCH MORE expensive than other quotes), I sucked up the £30 admin fee (for the automated processing that then took place) Today I wanted to put my private registration on the car. How much did they want to process this? £118.80!!!!! Can't do it online because their website doesn't allow for this service… Read Full Review

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★★★★★

“clear and upfront. easy to understand.”

Written on: 29/01/2016 by Lillier147 (1 review written)

How brilliant. I could see and understand exactly what I wanted and was getting or could get. No hassle. Easy to use site. Excellent quote that didn't jump up when revisited again like other well known insurers. Very very impressed with both the price and the quality of 'customer consideration' so far! I am a happy chappy… Read Full Review

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★★★★☆

“good insurance company”

Written on: 29/01/2016 by AxelFlores495 (1 review written)

this is a good car insurance company, very straight forward, words clear and very simple to understand. price wise, not bad at all, service cover are great includ key lose… Read Full Review

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★★★★★

“Quick Easy & Cheap Insurance ”

Written on: 29/01/2016 by Freemanmr383 (1 review written)

If you are looking for a new insurance company which offers an outstandingly cheap and hassle free insurance, then 1st Central Insurance company should be your no.1 choice! I would highly recommend them… Read Full Review

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★☆☆☆☆

“no car insurance”

Written on: 28/01/2016 by ShyannWest (1 review written)

I was bought police from 6 january they sent me 2 letters to sent them scan of driving licence but i have to prove how long I am resident in uk as well because in their opinion i was change that date few time during quotation( and i have to find some papers from 10 years ago) In last email they said that i was state in policy that I was resident from birth. I don't Horrible I wish to go to different insurer… Read Full Review

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★★★★★

“Cheap cheerful ”

Written on: 28/01/2016

Cheapest insurance cheerfull haven't had much contact with them. They were good during a claim I had would recommend to any one worth a try . Generally cheap and cheerfull ... They were like £200.00 cheaper any one else that fully comply and road side… Read Full Review

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★★★★★

“Car insurance policy, the cheapest I found, great features”

Written on: 27/01/2016 by Enzo1948 (1 review written)

I got 1st Central car insurance quote through comparison site. It was the cheapest quote but still 5star Defaqto score so I was confident to go for it. All proces went very quickly and I had my insurance cert on my mil box within minutes! The insurance includes great features. I did not choose breakdown cover with 1st central (optional) because I think RAC has the best packege in the market so far. But other than that very happy with the price and whole proces. Hope it will remain like that if… Read Full Review

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★☆☆☆☆

“Awful company!”

Written on: 27/01/2016 by OrlandoDowling461 (1 review written)

I set up my policy online, sat with somebody to make sure all my details were perfect (as I am a perfectionist) and realise how important insurance is. However when I called I am told my address is wrong then soon find out this costs me money to change, it felt like a big scheme, nobody was willing to help, I cant wait to get this policy done with. If you do not want to pay hidden extras for errors that were not your fault then avoid!!!… Read Full Review

By 1St_Central

Written on: 27/01/2016

Hello,

I'm sorry if you are disappointed with the level of service that has been provided. I will email you directly to get your policy information so this can be looked into.

Many Thanks,
Oli

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