Tesco Bank Reviews

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Tesco Bank

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Latest Reviews

★☆☆☆☆

“Terrible Insurance”

Written on: 23/06/2017 by Joe327 (1 review written)

Customer service team can't even handle a simple refund. Don't bother, I doubt they could handle a claim. No ability to do anything other that look at the screen in front of them and read what it says… Read Full Review

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★☆☆☆☆

“DON'T DEAL WITH LOT”

Written on: 26/05/2017 by tescoiscrap (4 reviews written)

the worst bank, only use there cash points, you would be better off keeping your money under your bed, or jest give it to there CEO who will waste it on taxi fares for personal use, £8000.00 in a few months… Read Full Review

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★☆☆☆☆

“DON'T DEAL WITH LOT”

Written on: 26/05/2017 by tescoiscrap (4 reviews written)

the worst bank, only use there cash points, you would be better off keeping your money under your bed, or jest give it to there CEO who will waste it on taxi fares for personal use, £8000.00 in a few months… Read Full Review

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★☆☆☆☆

“DON'T DEAL WITH LOT”

Written on: 26/05/2017 by tescoiscrap (4 reviews written)

the worst bank, only use there cash points, you would be better off keeping your money under your bed, or jest give it to there CEO who will waste it on taxi fares for personal use, £8000.00 in a few months… Read Full Review

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★☆☆☆☆

“Totally awfu”

Written on: 24/05/2017 by Ariannai489 (1 review written)

Account frozen for no given reason been almost 24 hours of promises of call backs that don't happen. Can't access own money and the incompetent fools can't even tell me why or provide any support. Would not recommend over my dead decaying body. Go to a real bank… Read Full Review

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Iainlumsden's Comment

Written on: 05/07/2017

Snap! over one week of having my bank account frozen by them and they still have n't contacted me as to why despite numerous calls by me. Absolutely appalling as it is causing me financial difficulties as well as costing me financially.

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★☆☆☆☆

“Poor service for travel money”

Written on: 23/01/2017 by JamisonWiley (1 review written)

I ordered travel money for urgent collection on a Sunday. I received an email that my money was ready to collect. I went to the bureau and it was closed due to staff sickness. I did receive a voicemail message to advise me of this but it was too late, I had already made the visit. I then had to take time off work to make my collection on a week day. Very poor service for a big company like Tesco. I would not use again nor recommend… Read Full Review

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★☆☆☆☆

“acount blocked”

Written on: 29/11/2016 by Adairug240 (1 review written)

they blocked my account for security no calls to try and resolve from them, then 3 phone calls later told there security department is not open cant make payments, transfers or even withdraw cash what's the point in security department that's shut customers should expect this to be 24 hours its security related same as every other bank I have ever used. No call back more time to waste tomorrow trying to get my own money out… Read Full Review

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★☆☆☆☆

“Should stick to groceries”

Written on: 07/11/2016 by Wise185 (1 review written)

6 Hours to get through after suspicious activity on my account resulting in £278 withdrawn causing unnecessary stress and anxiety to me. Googled and see they had their photo site hacked last year so suggest they stick to shops selling groceries. Hope they get my money back quickly while I switch bank… Read Full Review

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★☆☆☆☆

“worst bank”

Written on: 14/10/2016 by Bentley453 (1 review written)

This is the worse bank I have ever had and I regret ever opening an account with them in the first place. I only started using tesco less than a week ago. And my bank card and online banking has been blocked twice on the same day for no reason. They left me stranded after calling them 3 times. And at the ens said they can't do nothing cos the department is closed and will call me the next day. DO NOT BANK WITH TESCO. THEY ARE USELESS… Read Full Review

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★☆☆☆☆

“worst bank. worst app. even worse procedures ”

Written on: 10/10/2016 by Destiney497 (1 review written)

Well I have been kicked off of the app for no reason, no big deal I am sure there is ano easy way to sort that out. After looking on the website I find link after link sending me round in circles and when I finally get to what I want I need to imputation my security number to re set, not a problem... oh wait it won't let as there is a problem with my app!! I know I will call them, at ten o'clock on a weekday night there won't be many others doing the same and I will be through to someone… Read Full Review

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★★★★★

“Excelent!”

Written on: 25/08/2016 by Daisy_Meadow (1 review written)

Was pleasantly impressed by Tesco Bank insurance after i had an accident. Got courtesy car straight away and car been taken for repair next day and returned on a day I requested, which was quite short time. Staff on a phone was polite and pleasant also Panel craft people did much more than expected. Very very pleased and recommend to everyone… Read Full Review

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★☆☆☆☆

“Online banking no good”

Written on: 14/08/2016 by Derricki350 (1 review written)

Never known a bank with so many essential maintenance online works .better off sticking to high street bank… Read Full Review

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★☆☆☆☆

“tesco savings bank”

Written on: 24/06/2016 by carpenter1 (1 review written)

avoid was unable to withdraw funds that i had paid in by bank transfer and took 5 phone calls over five days to get a response and am still waiting now for my money after the account was closed , would not advise anyone to put there savings with this bank and if you have withdraw it now if you can , with brexit and the unstability risky… Read Full Review

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★☆☆☆☆

“Awful lender numerous delays and lots of errors ”

Written on: 18/04/2016 by frBradford442 (1 review written)

Use with cautious after 6 weeks of delays due to 'human error' where letters were sat in mail rooms without being sent and verified, and wasted £500 in fees we've decided to use. Reputable lender… Read Full Review

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★☆☆☆☆

“Avoid tesco mortgage”

Written on: 18/03/2016 by Coylton (1 review written)

House purchase through tesco mortgages. Applied online informed that service time was 2 days and they could access bank details. Impressed so was I the reality is a week on I've now been informed that service time is 7 to 10 days! In addition we wanted a building survey oppose to the standard valuation they booked in. We need to wait 3 weeks for this so the choice is loose the property and up front booking fee or take a valuation we don't want. Thanks tesco. Do yourself a favour go to a… Read Full Review

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★☆☆☆☆

“Time consuming and confusing”

Written on: 13/01/2016

We wanted a fixed term bond paid back into our bank account, and close the tesco account. Had to wait for a letter with a security code to call back with,(OK, I expected that) but then a long call to confirm identity , (OK , to be expected) then a long series of time wasting questions to set up more security codes in case we reopened the account. It was clear we were closing the account , and my wife became very upset … Read Full Review

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★★★★★

“The nicest people to deal with and the most helpful”

Written on: 09/12/2015 by Sefpb (1 review written)

I would give Tesco a hundred stars for their professional courteous and friendly approach. They make any communication a pleasure and have helped me with loan application and questions, concerns etc and whoever I speak to is equally helpful and generous with their time and advice. I like the simplicity of dealing with things and their fast decisions and they also fair rates and good deals. I am hoping to change my bank to be with them and that is the biggest compliment I could give them as have… Read Full Review

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★☆☆☆☆

“Tesco mortgage”

Written on: 08/12/2015 by Haylie30 (1 review written)

We've been informed right at the last minute that our solicitor does not meet Tesco banks criteria to represent them, despite them being perfectly able to represent all the major banks. This means we have to pay for another solicitor they have provided, or lose the thousands we have paid in fees. They knew who our solicitor was before we paid the fees but didn't tell us there was a problem until we paid in full. Not only that but they refuse to tell me or our solicitor what criteria they don't… Read Full Review

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★☆☆☆☆

“Worst company credit card I have work”

Written on: 22/11/2015 by Sammyf117 (1 review written)

Hello , after applying for the credit card by online and accepted , recieve letter from tesco bank that they need certified copies to prove my id and address , after they receiving all my documents they ring me to say that they close my account . Why ? Really don't know , just feel frustrated and really this situation it's unacceptable. Will ever work with them again… Read Full Review

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★☆☆☆☆

“Contempt for customer”

Written on: 23/09/2015 by Iris61 (1 review written)

THE most appalling website i have ever used. I can never log in, which means i then have to phone up and wait at the least 15 minutes for the same help which wont work next time i log in. Avoid.....unless you like being on hold… Read Full Review

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