Simply Electronics - www.simplyelectronics.net Reviews
Latest Reviews
★☆☆☆☆
“AVOID”
Written on: 17/05/2013
Took a long time to arrive. A very long time to get money back. Hong Kong company. GoPro said it was counterfeit product. Very horrible experience. My advice, AVOID. (read more)
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★★★★☆
“Really good experience!”
Written on: 17/05/2013
Ordered a Canon lens from Simply Electronics. Thought the price was too good to be true - actually significantly cheaper than buying the same lens second hand! Made my order, then looked at the reviews which was a bit of a mistake. Started to get a bit worried as I hadn't realised they were based in Hong Kong. Classic internet-buying error. Thought I was going to be waiting weeks. However I am really pleased to say that the lens was delivered within a week - not bad going as delivery... (read more)
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★★★★☆
“If you can wait!”
Written on: 17/05/2013 by rgvanlaanen (1 review written)
I wanted the new Nokia Lumia 720 phone. Not available in the Netherlands yet, so looking at international web shops. Simply Electronics looks European based, but is in fact based in Hong Kong. For me no problem as long as the prices are good and I don't need the goods the next day. So I gave it a shot and ordered a Lumia 720 in red. After a couple of days my order disappeared in 'My account'. After asking 'why', they told me the red one was out of stock. As alternative they offered me a... (read more)
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★★★★☆
“Fairly good”
Written on: 17/05/2013
I have just bought a camera fra Simply Electronics... Their prices are low, but their process of making your order ready are a bit slow, and the delivery-times are slow too. But If you buy good time in advance (minimun 15-25 days) you should be allright. I had a lot of questions concerning the desired product, and I got a good and quick respons from them. I then decided to place an order, The camera was shipped from Hong Kong, but I did not get any problems concerning taxes and VAT... (read more)
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★★★★★
“Very cheap”
Written on: 17/05/2013
The cheapest site I ever encountered. Dispatch time is not always fast but at least they sent it with couriers such as dhl or amarac. (read more)
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★★★★★
“Everything went better than expected.jpg”
Written on: 16/05/2013 by Ossi
Absolutely no complications whatsoever. The delivery was well within the foretold delivery time, that was advertised to be 7-14 business days. It ended up taking 8 days, to western Finland. Delivery reached all the way to my doorstep without issues. Product was flawless. My Canon 6D was legit and without error. SimplyElectronics provided a suitable power cord for the charger with the package. Perhaps most importantly, I saved 400 euros on my purchase. This 400 was critical for me, and I... (read more)
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★★☆☆☆
“Missing item etc”
Written on: 15/05/2013 by KenWL
I ordered a camera and received it on 30 April. The camera was set up in chinese, the instruction manual was a photocopy and there were items missing from the box. As a result of a complaint I was asked to send a photo of what I received which I did immediately. Two weeks later no communications at all. very poor service. (read more)
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★★★★★
“Great Service”
Written on: 15/05/2013 by Lensman (1 review written)
I bought a Tamron lens from Simply Electronics as they had the best price. The contact I had with them was quick and efficient and the courier service they used also kept me informed of the delivery status. The lens arrived quickly and was as described. The only negative, if it is a negative, was that they don't go out of their way to make you aware that the lens was coming from the far east. (read more)
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★★★★★
“Customer Satisfaction”
Written on: 15/05/2013 by spaldo809 (1 review written)
I have previously bought my camera body and just bought my 4th lens. SE remain the cheapest online store I have found, and I have saved £100s!! Items are delivered promptly within their advised timescales and there have been no issues at all I have, and will recommend SE to my friends No doubt I will be back again!!! many thanks (read more)
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★★★★☆
“Fast and efficient”
Written on: 15/05/2013
I was a bit worried after reading some reviews but had nothing to worry about at all. They delivered the goods on time and kept me well informed of the status of my goods throughout them the whole process. Loved our item purchased and would not be afraid to recommend this site to anyone. Well done Simplyelectronics. (read more)
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Showing 1 - 10 of 2430 Reviews
★★★★★
“Good price, no problems”
Written on: 15/05/2013
Over the past four years I have purchased five items (camera body and lenses) from SE. On each occasion the product was received within the time stated at order stage and in perfect condition and working order, I primarily use this company because they are usually the cheapest by a significant sum. With regard to the customer service team I am not able to comment much as I have had no problems with any purchase and have not had cause to make contact with them. I have recommended and will... (read more)
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★☆☆☆☆
“Avoid this company!Never ever again!!!!”
Written on: 09/05/2013
Never buy from this company,read reviews everythere,they are peace of shit,no answers at all,iPhone 5 arrived damaged!Avoid them if you don't want to waste your money!!!!have to wait month for a product,customer service awfull!!!! (read more)
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★★★★☆
“Excellent price and good service”
Written on: 08/05/2013
The camera I bought was much cheaper than on other sites - about £100 less than John Lewis. The parcel arrived when it should and it was well packaged. Although the camera arrived within the promised time frame, it would have been good if it could have been delivered more speedily. I had to phone for assistance about payment, as I do not have a Paypal account and it was not straightforward to pay by credit card. This was soon resolved and the person I spoke to was very helpful. Overall... (read more)
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★★★★★
“Outstanding”
Written on: 07/05/2013 by MikkoAndersson (1 review written)
Short story first: Everything went far better from what the reviews told me. Made a few queries to their customer service before making the order and the response to each message took max few hours. From the time of payment transaction to the time of package delivered (the lens sits on my office table right next to me as I write this review), it took 7 days. The package traveled from Hong Kong (visit to Leipzig Germany) to Turku Finland and no extra customs or taxes were required. Simply... (read more)
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★★★★☆
“Good value for money”
Written on: 07/05/2013 by Suemacqueen (1 review written)
The Canon SX50 HS I bought from Simply Electronics was about £100 cheaper than John Lewis. It arrived within the stated timescale, although I felt that just over a week was quite a long time to wait compared to sites like Amazon, who deliver more promptly. I shouldn't complain though, because postage was free. The camera was well packaged. Payment was slightly problematic because I don't have a Paypal account - I had to phone Simply Electronics and they sent me an invoice. They were... (read more)
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★★★★☆
“Asus vivotab smart me400C”
Written on: 04/05/2013
I shopped around to find the best deal as I wanted a new tablet PC and came across the Asus VivoTab Smart PC. I checked the product description on the manufacture's website and thought it suited every need I had for a tablet: light-weight, full Windows 8 and good battery life. Another plus is the TranSleeve keyboard which I haven't yet purchased but looks good as an accessory. I haven't tried all the features, but the tablet's performance is on par with others in the similar price range. Of... (read more)
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★★★★★
“Order processed and shipped within SE's stated timeframe”
Written on: 03/05/2013
I purchased a Canon 6D and thus far (2nd day) it is performing as well as I expected based on my pre purchase research. Having owned a 20D I found the transition to the 6D quite easy as many of the conventions used by Canon were similar. While I had undertaken research about the 6D on other websites I found that the information contained on Simply Electronics website about Specification and Box Contents to be clear, informative. It is also quite clear that Simply Electronics are by far the... (read more)
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★☆☆☆☆
“Be aware of their refund system !!”
Written on: 02/05/2013
After searching online for a tokina 100mm f2.8 macro lens I found simply electronics to be most competitive especially being able to get good extended warranty. I placed my order and waited and waited and waited. No lens arrived. After two weeks I sent an email requesting how much longer I would have to wait. My reply came within one day and said they could not say exactly how long I would have to wait. I duly cancelled my order and placed an order with another company. I got my lens the day... (read more)
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★☆☆☆☆
“I will never use this company again”
Written on: 02/05/2013 by spokeyp (1 review written)
This seems to be a toatlly opaque company. I ordered a black Canon Ixus HS500 on 5th March. Was then told consignment of camera had been damaged and would I like an alternative. Ordered silver version instead as in stock according to their web site. No delivery. Called them as their web site kept saying waiting for courier. No delivery. Went to track item and noted that order was no longer current. Called and was told that item was not in stock. Cancelled order on 16th April and was then... (read more)
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★★★★★
“Canon EOS 6D”
Written on: 01/05/2013
The product arrived well within the delivery time indicated by the seller. Packaging was excellent and the item exactly as ordered. This is the second item I have ordered from this seller and based on that experience I can recommend Simply Electronics. The delivery is not as fast as with some sellers, but the prices are unbeatable and for me make up for the week and a half I had to wait for the item. (read more)
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Showing 11 - 20 of 2430 Reviews
★☆☆☆☆
“Problem with order 10 months ago...still not resolved ”
Written on: 30/04/2013 by HelenLaird
I ordered an apple tv for my husbands birthday in July last year. This arrived with a USA power cable not a UK one. Following this I complained and received an extremely short kettle lead which was too short to use with the product and unacceptable as I had paid for an apple product. After waiting a long time for this to be resolved they sent a replacement cable to the incorrect address in january then another cable to the correct address on the 27th Feb which I have only just received and... (read more)
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★★★★★
“Gopro hero 3 black”
Written on: 26/04/2013 by Pete0569 (1 review written)
Unbelievable deal £60 cheaper than anywhere else and fantastic service yes fantastic service.ordered gopro email to confirm purchase then email after email latest update on where my gopro was almost a email a day then approx one week later delivered to my door .this is the second time I've used simply electronics in about four years and don't understand the poor reviews about these guys.yes thay are based in Hong Kong but come one people where do you think most items come from these days . (read more)
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★★★★★
“Very good! The price was good and shipping was free...”
Written on: 25/04/2013
Very good! The price was good and shipping was free and consideraly fast! I'll maré another purchase in a near future! (read more)
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★☆☆☆☆
“Avoid simplyelectronics.net”
Written on: 21/04/2013
My ordered product did not arrive in the period simply electronics mentioned. I cancelled my order, and was told a refund would be made. That was a month and a lot of emails/messages ago. Still no refund.. Getting a bit desperate after reading all the other messages on this forum! I see some guys eventually received their money back, so i'll keep trying. What a mess, do not order with this company! I want my money back! (read more)
Visit simplyelectronics.netSimplyelectronicsltd's Comment
Written on: 23/04/2013
Dear Customer,
Please do forward your order details to review_centre@simplyelectronics.net and we'll be sure take a look at your case. Many thanks.
Vanessa Carroll
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Simplyelectronicsltd's Comment
Written on: 24/04/2013
Dear Customer,
Thank you for submitting your details, we're following up with our payment processor now as we refunded on the 11th April. Please look for our contact soon.
Regards,
Vanessa Carroll
Reply to this comment
★★★★★
“Fast delivery”
Written on: 21/04/2013
Fast delivery. Mobile device in its original box and factory sealed. Vary satisfied with the service. Done couple of purcheses. (read more)
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★☆☆☆☆
“DELAYS, EXCUSES AND LIES”
Written on: 19/04/2013 by ChristopherJHall (2 reviews written)
I ordered a Canon EF 100-400mm f/4.5-5.6L IS USM from Simply Electronics Ltd on 22/3/13, the web site said they had 3 in stock priced at £1,019.95. Delivery was 10-14 business days I paid by paypal and my account was debited instantly. After 12 days my order was still showing as "order awaiting dispatch, your order is pending courier dispatch". I sent an email asking why it had not been dispatched, thier reply was. 10 April 2013 04:57 PM "Due to unprecedented demand for our products and... (read more)
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★☆☆☆☆
“Very bad service”
Written on: 19/04/2013
Longer time of waiting. When I ordered at the stock of the camera showed 5 psc. I Still waiting and they write: that it is the best-selling product and that I should wait until they find the goods. 2 weeks - Incredible! It all looks like foul play. (read more)
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★★★★★
“No complaints”
Written on: 18/04/2013
If you read the complaints on the web about Simply Electronics you would never touch them. I however have purchased around 5 times from them over the last few years and I have never had much to complain about. My last purchase took around 3-4 days to arrive and it was in perfect condition. Customer service on the phone isn't too bad (if you don't mind waiting). And email works but you have to wait 24 hours for a reply. All in all, I personally had no issues and would consider purchasing from... (read more)
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★★★★★
“Nikkor 18-200 lens”
Written on: 17/04/2013 by zunkus (1 review written)
I am so happy that I received my order in less than a week considering that my residence is on a small island in the mediterranean and the lens had to come from China. And it came right on time to shoot a birthday party of my nephew with excellent results. I'm cuffed! Not to mension that the price was cheaper than everyone elses. Keep it up. (read more)
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★★★★★
“Excellent support!!”
Written on: 16/04/2013 by Barlow_212
Excellent support from your staff along with the great price for my canon 60d camera made for a perfect online shopping experience!! Can't understand why people can have bad experiences with them!! (read more)
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Showing 21 - 30 of 2430 Reviews
★★★★★
“Great Value”
Written on: 16/04/2013 by harpertakesphoto
I'm not a tech geek but I do love photography and that makes simply electronics a joy to me. They always have the latest product and their prices are always good!! Although they have a rather long shipping time, they provided great value for a photography lover like me. I have already recommended them to my photography friends, well done!! (read more)
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★★★★★
“ Outstanding!!”
Written on: 16/04/2013 by Neill_neiler
I was so happy with how they handled their customer. My time was limited when I ordered the item and they advice me that it is going to take around 10 days to arrive. I was a bit worried as it was a birthday gift so it must arrive on time, which it dis!! They were brilliant. I will certainly be buying from them again!! (read more)
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★★★★★
“very impressed!!”
Written on: 15/04/2013 by mossy_mossy123
I was very impressed with their price also the security of the whole process,other than the rather average delivery time the whole experience couldn't be better!! no negatives at all, Well Done!! (read more)
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★★★★★
“Goods Arrived as Promised”
Written on: 15/04/2013 by higgesrose
Ordered a Sigma lens few months ago as their price is very competitive. However after ordering i received email stating that the goods can only be delivered in 10-14 days. I worried even more after I saw other's review on their slow delivery. However, my worries were all solved as the item arrived perfectly wrapped in around 10 days!! They proved themselves by offering great experiences to me!! will buy again from them more often!! (read more)
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★★★★★
“No Stress At All!!”
Written on: 15/04/2013 by gardineorfix
I bought a samsung dc camera from them as they were the cheapest among the net for this product at the time. It was delivered on-time and I was kept informed at every step. Great experience. I bought it 4 months ago and it's still working fine now!! (read more)
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★★★★★
“ppy”
Written on: 15/04/2013
Excellent service. Faster delivery than I expected. Good packing. The lens was just like I needed. (read more)
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★★★★★
“Canon S110”
Written on: 13/04/2013
Received the package with a slightly damage on the box but its heavily packaged. Camera in perfect condition. Excellent service and pleased to do business. Fast delivery. (read more)
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★★★☆☆
“Got The item, Eventually”
Written on: 12/04/2013 by collegefreaks2000 (4 reviews written)
Shall we start off with the good points? I actually received the item!! And it was sent by DHL next working day, which surprised me! The lens (Tokina 100m Macro) is brand new with English everything. Product wise, I couldn't be happier especially as I saved over £100 instead of buying in the UK. Right, now thats the good stuff out of the way, lets get the not-so-good stuff sorted. I ordered the lens on the 18th of March, it was in stock with 7 units available at the time. It was... (read more)
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★★★★★
“Great prices!!”
Written on: 12/04/2013 by Jamietherev238
I ordered a blue yeti microphone from Simply Electronics for my home recording projects. I chose them as they had the best price on the product when I researched on the net. After ordering the item arrived well warped within their promised time frame. Thanks you so much, I love the product!! (read more)
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★★★★★
“Very Satisfied”
Written on: 12/04/2013 by Timtam158
I'm very satisfied with their ordering process, it is very quick, easy and clear. Their CS also kept me well informed for every order. I can't say they have the fastest shipping time on the web. But they do provide a good service experience together with great prices!! I have been buying from them for over 2 years now, they never failed me!! (read more)
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Showing 31 - 40 of 2430 Reviews
★★★★★
“I am so Happy!!”
Written on: 12/04/2013 by Tonytomtom
Placed my order on a smartphone with memory cards and cases last week, received everything today. All nicely packaged. Amazing service, communication and price!! Will shop with them again for sure!! Well Done!! (read more)
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★★★★☆
“I have bought two lenses from SimplyElectronics. At...”
Written on: 12/04/2013
I have bought two lenses from SimplyElectronics. At the first time, it took 3 weeks to get the lens and second time only 1,5 weeks. I was prepaired for waiting so it was a nice surprise to get it so "quickly". Four stars for nice prices and quick, free, safe delivery (you can always check where your parcel is travelling). (read more)
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★★★★★
“Helpful customer service”
Written on: 11/04/2013 by Nathancoda
Decent experience overall, it started off not very good as the order didn't go through when I purchase online, so I have to call them up. However the customer services were really helpful and explained everything to be very carefully. After I called them up everything is smooth and the item arrived in around 10 days. Thanks so much I really love the services!! (read more)
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★★★★★
“GoPro cameras”
Written on: 11/04/2013 by Masonbiking623
I am a mountain biker and have been looking into GoPro action cameras for a while now. I did some research on Google and Simply Electronic came up offering the best price. Although they have a slower delivery time I was in no hurry to use my product so I went ahead and ordered. The item arrived in less than 2 weeks and I have been loving it ever since!!! (read more)
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★★★★★
“Unbelievable Service!!”
Written on: 11/04/2013 by Jamiejazz897
I ordered a DSLR camera and noticed that they were at least £10-20 cheaper than everyone on the web so I went ahead and ordered. Shipping was free but they did state that it takes 7-14 working days to arrive and the item arrived in less than 10 days. Amazing service HIGHLY RECOMMENDED !!!! (read more)
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★★★★★
“definitely recommend!!”
Written on: 11/04/2013 by Georgepie
I would definitely recommend Simply Electronics to anyone.I have made more than 10 purcahses from them which included cameras, lenses, mobiles and tablets and every order came on time in around 10 days. Ordering was simple and easy and I can track my order anytime I wanted (read more)
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★★★★★
“Bought my S110”
Written on: 10/04/2013 by haveydickinson
I have bought several items from this company. The shopping was easy and smooth. The delivery time was within the expected time frame. The item is as good as described. Well done! (read more)
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★★★★☆
“my 1st order”
Written on: 10/04/2013 by tylerquinn
It was the first time buying from this company. I was impressed with the help from customer services. I called the company because I wanted to change the color of the camera. Our conversation only took a minute and the staff knew exactly what I wanted. I received the camera in the perfect condition. Thank you. (read more)
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★★★★★
“Great Service with Great price”
Written on: 10/04/2013 by Marsdenmanson
Bought a Tamron 24-70mm lens a while ago. Item arrived in 2 weeks after order was placed, which i think is reasonable as they have a 7-14 days delivery time. Clear and good communications all the way until the end. Cheapest price and best value i could find on the net!! Cannot understand how people can have bad experiences with them!! (read more)
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★☆☆☆☆
“Seriously unimpressed”
Written on: 10/04/2013
I ordered a camera lens from these people, then decided to cancel after reading the reviews. I tried to contact them the next working day and eventually spoke to someone who reluctantly agreed that I could do so as it hadn't been dispatched. I then got an email asking if I wanted to go ahead with my order. I emailed to repeat that I wanted to cancel, followed by another a few days later asking them to confirm that it was cancelled. No reply to either. Three weeks later, after I had got my... (read more)
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Showing 41 - 50 of 2430 Reviews
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Spokeyp's Response to spokeyp's Review
Written on: 02/05/2013
I should point out that the order number was 597738-943343 should Simply Electronics with to address the problem and the repayment ref QDO-181-75106. I forgot to put this in the review itself