StubHub Reviews - www.stubhub.com

★★★★☆
4.5 / 5
661
91% of users recommend this
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Latest Reviews

★★☆☆☆

“Sold me bad tickets, horrible CS proving they were wrong”

Written on: 02/04/2016 by Holtch469 (1 review written)

I bought tickets to a Garth Brooks show in Louisville. He announced a show in Columbus Ohio after that. Columbus is closer so I listed the tickets for sale for the Louisville show. At a loss mind you. I sold them. New buyer refused sale when the ticket time on the printed tickets was for a 10:00 pm show not the 7:00 pm show I thought I had purchased and listed. Guess what, when I went back and tried to print my clearly listed 7:00 pm show tickets it too says 10:00 pm when I print them. 45… Read Full Review

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★★★★★

“love stubhub”

Written on: 03/03/2016 by Jared474 (1 review written)

access to sold out shows if you are able to pay for it, why would you not sign up… Read Full Review

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★☆☆☆☆

“poor customer service”

Written on: 30/12/2015 by lasher15158 (1 review written)

Purchased tickets to be mailed to us. they were stolen. Was told it isn't stub hubs fault (even tho they don't require a signature upon delivery). Was told they could try to reprint tickets but if the people who stole the tickets showed up they would get to stay in our seats!?? But hey its ok, because if we call stub hub at the event they would try to get us other comparable seats. I said what if there were no comparable seats-sorry not our problem. Not worth the risk!! If you cannot… Read Full Review

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★☆☆☆☆

“FEEL LIKE I GOT SCREWED ON TICKET PRICE”

Written on: 10/12/2015

Purchased tickets through this site as I thought could get a better deal. Was charged $118.00 over price, I could have bought tickets through the Ringling site. Will NEVER use this site again, they should be arrested for this criminal act… Read Full Review

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★☆☆☆☆

“Absolute worst ticket buying experience! BUYER BEWARE”

Written on: 30/09/2015 by spyder101c (1 review written)

My wife and I bought pit tickets for a concert that was an 8 hour drive away. We made the mistake of thinking that this was a reputable site that had actual tickets posted. Of course we traveled the 8 hours and stayed in a hotel. When we went to the concert, security scanned the tickets and they were marked as "refunded". We were denied entry into the concert! Security team there stated that they have seen this happen multiple times from StubHub where sellers would sell their tickets through… Read Full Review

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★☆☆☆☆

“Misrepresentation of Tickets”

Written on: 21/09/2015 by wilmajohnson (1 review written)

First of all, I didn't know that this was a Fan to Fan site. I ordered parking lot tickets for an upcoming event (Arkansas Razorbacks VS Texas AM). There were several variation of spaces available; however, in my case, I purchased parking lot spaces for $124.99. There were several available below this price all the way down to $23. Well I just noticed that they used the old "bait and switch" on me. I received parking lot tickets with a $45.00 price out in BFE..... When I called Stubhub… Read Full Review

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★★★★★

“Perfect experience!!”

Written on: 12/09/2015 by Moore224 (1 review written)

I ordered bama vs Wisconsin, in Arlington, 8 months ahead. Got within a month of leaving, called the owner personally, to check that we would have tickets in hand before flying out. Ticket were delivered a week before expected delivery date. A perfect, flawless, transaction. Thank you for a great experience… Read Full Review

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★☆☆☆☆

“Rip-Off!!”

Written on: 02/09/2015

I paid $98 for NASCAR tickets with a face value of $54. Wish I had purchased from the official site. From now on I'll buy my tickets from the scalpers at the venue!!!… Read Full Review

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★☆☆☆☆

“Go Back to The Old Way”

Written on: 29/06/2015 by kayeg6 (1 review written)

Loved StubHub before. Now the new interface sucks!!! You can not see all the tickets in the sections or seat numbers. If you have tickets for sale can not see relationship to others. I am a season ticket holder for Baltimore Orioles and liked the convenience of using StubHub to buy and sell tickets. May have rethink season tickets for next year!!… Read Full Review

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★★★★★

“Will never buy anywhere else-They went above and beyond”

Written on: 16/02/2015 by CarpenterAunt (1 review written)

You MUST read to the end of this story. I can never repay StubHub for their generosity. I cannot believe what StubHub did for my me and my boyfriend at the 2015 Super Bowl in Arizona. I had purchased tickets through another online seller, just to find out that the supplier never delivered the tickets to the broker. In other words, our tickets were gone. We spent thousands to travel to Arizona for nothing. I see some people on here complaining about their tickets not being available, but I… Read Full Review

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★☆☆☆☆

“MISREPRESENTATION OF TICKET AVAILABILITY”

Written on: 31/12/2014 by 373Garrett (1 review written)

Stubhub lied!!! They showed availability of tickets and a venue on their site then sent the wrong tickets!!! When I contacted them, they never communicated that the original seats / times / venue were not available and continued to pretend like they were going to replace my tickets. After finally getting a supervisor they attempted to apply the 'fan guarantee' yet did not give comparable tickets or seats and basically told me I was 'out of luck' even though I have confirmation via email that… Read Full Review

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★☆☆☆☆

“MISREPRESENTATION OF TICKET AVAILABILITY”

Written on: 31/12/2014 by 373Garrett (1 review written)

Stubhub lied!!! They showed availability of tickets and a venue on their site then sent the wrong tickets!!! When I contacted them, they never communicated that the original seats / times / venue were not available and continued to pretend like they were going to replace my tickets. After finally getting a supervisor they attempted to apply the 'fan guarantee' yet did not give comparable tickets or seats and basically told me I was 'out of luck' even though I have confirmation via email that… Read Full Review

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★☆☆☆☆

“Never Got My Tickets”

Written on: 30/11/2014 by pgrant38 (1 review written)

First time customer. Ordered 2 tickets to Villanova/University of Delaware basketball game. Great mid-court mid- level seats. Tickets were to be shipped by UPS for next day delivery. Credit card charged. After 2 days no tickets. I called customer service and was told that the seller had not shipped the tickets and another customer service representative would call me back within the hour with offers of comparable replacement tickets. After two hours and no phone call, I called back a… Read Full Review

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★☆☆☆☆

“I ordered tickets and in 2 days they said not for sale ”

Written on: 25/11/2014 by Marioven (1 review written)

Bait and switch . Very disappointing . I purchased tickets received confirmation and 2 days later they said they are not for sale . Don't buy tickets here . There are better sites . Owners can change their mind !… Read Full Review

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★☆☆☆☆

“''Not our fault"”

Written on: 23/08/2014 by lnTierney123 (1 review written)

My husband and I drove 6 hours to attend a Colorado Rockies game. First, the game was postponed 30 minutes and then rescheduled to the next night because a waterline burst outside the stadium. At the stadium, we were told that because we were from out of state and couldn't attend the rescheduled game we would receive our money back in 4-6 weeks. A couple weeks later I found out that was not the case and I needed to contact Stub Hub. I contacted Stub Hub and was told we could not get our $125.00… Read Full Review

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★☆☆☆☆

“BOGUS TICKETS”

Written on: 18/08/2014 by KamoraCox (1 review written)

Tried to get into The Monster Tour 8-17-14 at Metlife in the Meadowlands to see Rhianna and Eminem. The tickets were already used! Had to buy new tix there. Find another place to get your tix, NOT STUB HUB!… Read Full Review

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★★☆☆☆

“credit card problems”

Written on: 12/08/2014 by SawyerStokes284 (1 review written)

Not user friendly,. After filling out two pages to sell my tickets I had to give them my credit card info. Site not working ,try again later. Come on, get your act together stubhub… Read Full Review

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★☆☆☆☆

“Stub Hub Terrible”

Written on: 06/08/2014 by Joseq192 (1 review written)

I bought major league baseball tickets, or so I thought. The night before the game I was told that the tickets would not be delivered. The rep offered me "coupons" because she could not refund my money. Only after an hour on the phone and speaking to 3 reps (the final one a supervisor), did they give me a refund. Terrible, terrible service… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 22/06/2014 by momgriz (1 review written)

Paid $140 for bad seats that are listed for 52 each !! It is a bummer Check other places for tickets And paid for parking and they can not find the record of this… Read Full Review

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★★★★☆

“Bye Bye Ticket Master!”

Written on: 22/06/2014 by NYCRhythm0617 (1 review written)

My Mom and I saw Billy Joel at Madison Square Garden last night June 21st. I have to admit I was nervous at first using stubhub.com but more than one person told me they are excellent and use them all the time. So I purchased the tickets and again got nervous when they told me I would be getting the tickets June 17th 4 days before the concert and I was purchasing them in December. Well I had nothing to worry about. My tickets arrived on time and they were the seats I purchased and everything… Read Full Review

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