Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
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  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

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Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★☆☆☆☆

“Rip Off Airline”

Written on: 15/08/2014 by HoldenReid (1 review written)

Do not choose this ever choose this airline no matter how inexpensive your ticket may seem to be. I say seem to be because they will find a way of getting you with your suitcases… Read Full Review

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Rhodes169's Comment

Written on: 20/08/2014

Yes, true, but you know this before you book. Play by their rules and you'll get cheap affordable flights!! I know - I've flown with them all over Europe.

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★★★★★

“Brilliant customer service”

Written on: 05/08/2014 by Thomas1976 (1 review written)

I must say all I hear are bad reports about ryanair, I fly with ryanair all the time and 1 have to say they are brilliant,but I must mention David & vasco on a flight to girona. They couldn't do enough for us. Will always use ryanair x… Read Full Review

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★★★★☆

“Staff can be rude but flights are efficient!”

Written on: 28/07/2014 by Adairma1960 (1 review written)

Ryanair staff are not always charming! However, the flights are regular, efficient and on time (most of the time.) Sometimes the lack of common sense applied by Ryanair is grating. If my small bag fits inside the large bag, it is lots of faff to take things in and out, however, I do see that the rules need to be followed!… Read Full Review

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★☆☆☆☆

“Never again. Poor service, poor punctuality, too many Fees”

Written on: 20/07/2014 by TJ_Somerset (1 review written)

Used Ryanair years ago and declared never again. The wife convinced me against my better judgement to use them again for our trip to Italy. At every stage I regretted it. The initial quoted price just inflates and inflates as you book luxuries such as putting a bag into the hold . I am now well used to checking in online like most airlines now expect, but this joke of a company charges you €70 if you don't do that online, you also need to print off your own boarding pass or face a 15€ fee… Read Full Review

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★★☆☆☆

“bad bad bad”

Written on: 20/07/2014 by pgWare471 (1 review written)

fights Always late, poor service. I travel a lot, at least 4 times a year and I used to travel with ryanair. I promise to myself I ll not longer travel with them. The flights are always delayed and the service is poor… Read Full Review

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★★☆☆☆

“hopefully will not have to use this airline again!”

Written on: 08/07/2014 by varney90 (1 review written)

firstly, flights are cheap BUT they catch you out with all the little extras you end up paying for which therefore does not make it any cheaper to fly with a 'low cost airline' 1... baggage allowance for 15kg it cost me £80 2... to add another 15kg would of cost me £50 too expensive as easy k=jet is only £20 3... to get my boarding passes to come home before i went away i had to pay for allocated seating which cost me £20 i then decided to phone up ryanair and wanted to speak to… Read Full Review

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★☆☆☆☆

“The Worst”

Written on: 07/07/2014 by McIntyre199 (1 review written)

I would rather walk than fly RyanAir! The ticket is cheap but they will screw you when you check in. There is a fee for everything, 70euros per person to print a boarding pass! In flight a bottle of water is $10. Most people had additional fees at check in. These fees make their prices higher than other airlines. They also fly out of airports that are not convenient. Flying from Paris we had over an hour ride and 175 euro cab ride to the airport. Save yourself the frustration. DONT… Read Full Review

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★★☆☆☆

“You do not receive either what you have payed for”

Written on: 01/07/2014

I have been using Ryanair for years at least once or more each month from Budapest to London Stansted. I have chosen this airline because of the location of Stanstead Airport. I have never been disappointed, of course being a frequent traveller, I knew what to accept. Unfortunately only until my last trip when I have been rejected to use priority boarding a service I have paid for for no obvious reason. "Priority Boarding is free for all customers who purchase a Premium Seat (rows 1-5, 16 &… Read Full Review

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★☆☆☆☆

“I hate this airline and will never use them again”

Written on: 30/06/2014 by Paiget62 (1 review written)

I hate this airline. I just flew from Marrakech to Girona this afternoon and will never ever fly Ryanair again. Sure they offer a marginally cheaper flights but do you really want to fly/do business with a company whose entire business philosophy is founded on the principle ' we save you money but if you need anything, have a problem, an issue or anything it's your problem, not ours.' First of all, I had to traipse all over Barcelona first and then effing Marrakech looking for a place to print… Read Full Review

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★★★☆☆

“You get what you pay for.”

Written on: 28/06/2014 by Trigger100 (1 review written)

My daughter flew with Ryanair from Faro to Manchester on Tuesday 24th June during the French Air Traffic Control strike. The flight was delayed one hour. She was sat on the plane awaiting for takeoff and then she gets a text message from Ryanair to say the flight is cancelled. It took off shortly after that. It also stated on the Faro Airport website that this flight was among the cancelled list. We flew from Faro to Liverpool the next day and no problems apart from an announcement that they… Read Full Review

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★★★★★

“satisfied with service when i use airline”

Written on: 23/06/2014 by Isabelai145 (1 review written)

Have use Ryan air on numerous occasion's alwaysbhad good service and believe or not have never been held up flights always on time I got to Perugia have to get flight from Stanstead would be great if could get direct from Scotland even if just once a month. … Read Full Review

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★★★★★

“Great Service”

Written on: 19/06/2014 by Joyce433 (1 review written)

Having travelled extensively for business I always tended to avoid Ryanair as I had a few bad experiences with their staff over the years. However, the last 3 times I have flown it has been necessary to use them and have been pleasantly surprised at the experience My husband has just travelled to Spain with my 88 year old mother who has walking difficulties so we booked wheelchair support. Staff at Edinburgh and Santander airports were excellent, treated my mother really kindly and made an… Read Full Review

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★★★★★

“Great service will use again and again ”

Written on: 12/06/2014 by Gisselle1968 (1 review written)

Flew bournemouth to murcia Good friendly service, both times due to all passenagers on board we left early. Captain on inbound journey very imformative with flight information. Now even better with allocated seating pay inadvance or free when you checkin on line. This does make it easier to board, Snacks and drinks are plenty. I have used ryanair for various dstinations and due to their reasonable prices i have been able to have great value holidays. Yes you may have to pay for extras, but they… Read Full Review

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★★★★☆

“youre paying for a bus really”

Written on: 12/06/2014 by hyundaicoupedriver (6 reviews written)

ryanair is basically a bus service for the air. if you use it expecting the same service you would get on the bus or coach then you wont be disappointed. we flew from stansted to gerona in may 2014. only used hand luggage and handbag as allowed but ensured they were of the required size and weight. though once queuing we noticed that several passengers bags were way over the size limits but ryanair hadnt said anything. also ryanair made such an issue of the 10kg weight limit on the hand… Read Full Review

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★☆☆☆☆

“worst airline experience ever”

Written on: 08/06/2014 by jason.d200 (1 review written)

Tried to take Ryanair flights yesterday from Luton to Nimes airport to attend a friend's wedding. We got into the first aeroplane and after 30mins were told we needed to get out of it because the radar wasn't working. 3 hours later we were put onto another plane that was flown in from Stansted airport. After again getting all passengers into that plane about 30mins later we were told that this plane was also faulty. This time something to do with the battery. We were then more or less held… Read Full Review

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★☆☆☆☆

“Is this the worst website ever?!!!!!”

Written on: 07/06/2014 by nickyboy12 (1 review written)

Many people now use smart phones and tablets to book their flights.Try doing that with the Ryanair app.Impossible.They are now losing a lot of trade.Has the bubble burst?.Have used the Easyjet and also Wizz.com on line booking service,no problems at all.Surely the mighty Michael O'leary can do better than this.If not people will go elsewhere......... .RIP Ryanair?… Read Full Review

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★☆☆☆☆

“DO NOT TRAVEL WITH THEM”

Written on: 05/06/2014 by HopeJohnson (1 review written)

I got held in security with my diabetic daughter who is insulin dependent and needs to travel with needles. had a hospital letter but did not make any difference had to go through security twice plus frisk searched twice. When we go to the gate the man just said we cannot travel and just shut the gate and left no sympathy whatsoever, so missed our flight, kids cried very stressful but had to do somethings so i had to pay £330 for new flights plus taxi to Luton £80 to get another flight from… Read Full Review

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★★★★★

“Extrem fear-- Cabin Crew Ryanair”

Written on: 05/06/2014 by ChristineBeetz (1 review written)

Hello, I have an extrem fear of flying after 911,we are talking about panic have to get out kind of fear,,unfortunatly i have to fly alot, becouse i live in europe and my family in america and spain. I have just returned from Spain to Holland on flight FR1940 on ryanair 04/06/2014, The cabin crew were EXCELLENT with taking care of me,,I would like to thank Joao Dias (portugal)and Gidion van Galen (netherlands) for the way they handled me,,they made me feel safe and calm, they explained the… Read Full Review

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★☆☆☆☆

“Extortion”

Written on: 03/06/2014 by bwWaugh299 (1 review written)

Disgusting customer service, service? Daylight robbery. Penalty of £280 for not printing passes despite trying on several occassions, to be penalised for this is fine, but £70 per person is completely disproportionate, totally spoilt an otherwise pleasant holiday, no sympathy from them, meant sitting separately from 3 and 6 year olds, who cried most of the way. Cabin staff hopeless, treated like a criminal, will never never never fly again with this atrocious and greedy company. … Read Full Review

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★☆☆☆☆

“Rubbish.COM”

Written on: 01/06/2014 by Heidyr407 (1 review written)

Absolutely disgusting experience from beginning to end! Customer service is appalling. No empathy or acknowledgement from the advisor. No listening skills whatsoever. Came across as very arrogant and condescending! If you have booked a flight with them cancel that rubbish as I did, you will regret it somehow. Nothing good about them at all!… Read Full Review

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