Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
48% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★★★★★

“I Love Ryanair”

Written on: 27/01/2015 by Grannianni (1 review written)

We have flown with ryanair a many times and never had any problems. We flew with them when you had the mad rush to get a seat together, which we didn't like, but now that seats are allocated it is absolutely brilliant. Booking and printing boarding passes hasn't been any problem and we have used the chat on line service for a problem we had with booking airport assistance, (which was my fault not ryanairs). The person online was very courteous and sorted the assistance out for us and we… Read Full Review

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★★☆☆☆

“Check-in/free allocated seating REALLY??”

Written on: 17/01/2015

We are travelling to Italy in February. After booking, and printing off all the necessary information, reviewing exactly what we need to do regarding check-in for our Ryanair flights, which said we can check-in up to 30 days before, we waited to do this. We have previously used Ryanair, and found the checking in process fine, the actual flights were stressful, and the run to the plane ridiculous! So, recently finding out that they have finally sorted out the seating system, we thought it… Read Full Review

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★☆☆☆☆

“Dodgy website?”

Written on: 09/01/2015 by Beebe124 (1 review written)

Just tried to book a flight. Got all the way through to the end and pressed BUY TICKETS whereupon an error message appeared telling me that passengers must have a first name! No confirmation email and no final booking screen receipt. Go back onto the website and the prices have gone up. Assume this is to do the fact that I just tried to buy 5 seats without purchasing any of the many extras - makes you wonder if the website is set up to kick folks off in this instance and make them pay a few… Read Full Review

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★☆☆☆☆

“BAD FAITH COMPANY”

Written on: 08/01/2015 by Antoniojjj (1 review written)

The entire business model is based on trying to fool their customers. I always try to avoid taking Ryanair, this time not having other options I convinced myself to try it on more time. For not having the boarding card only on the smartphone I ended up paying FIVE times the original price. It's just unbelievable how this company is still allowed to do this. Clearly and completely bad faith service. Avoid it if you can!… Read Full Review

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★☆☆☆☆

“pre bkd seats ”

Written on: 07/01/2015

Trying to print our boarding passes without pre booking seats was impossible.. We even asked the chat helpline why we couldn't print them, they didn't tell us the reason was we hadn't chosen to pay for pre bkd seats .... So £40 later ,we easily printed the boarding passes .. What a a rip off . and The last time we go with Ryanair now… Read Full Review

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★☆☆☆☆

“poor punctuality, too many fees and no clear communication”

Written on: 04/01/2015 by 455Thomas (1 review written)

Always too late and additional fees are not realistic compared to other airlines. They do not communicate prior to boarding your hand luggage might not be allowed in the hand luggage compartment, since they only allow 90 pieces in all their flights upon 210 passengers average. If I knew this in advance at least I could have taken a laptop case but they do not communicate properly during booking. Checking in online is free, but if you check in at the airport they charge €70 each passenger. If… Read Full Review

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★★★★☆

“Mmmmm hand luggage!”

Written on: 01/01/2015

Travel quite often with Ryanair and have always left on time and arrive back on time. Never late. Also really like being able to book in online, thus has stopped the race for seats great improvement. I only have one annoyance, it's on board luggage. These bags are sometimes massive and bulging with stuff. We were very careful and made sure we were in the correct measurements and weights but you did not have to be too clever to see lots struggled with big heavy bags and frankly I find this… Read Full Review

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★☆☆☆☆

“Worst travel experience!”

Written on: 30/12/2014 by Esperanza189 (1 review written)

Tallinn to Milan, first AND LAST time flying with Ryanair. I am a frequent global traveler having flown on small, medium, and large airlines. Ryanair is by far the WORST in customer service, fees, and travel experience. First, because this was our first time flying with Ryanair and after booking our flight we were traveling often without internet service, when we got to the airport to check-in 2 hours before our flight, we were informed that there would be a 70Euro fee/person! We checked out… Read Full Review

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★★★★★

“Ryanair better than some other airlines.”

Written on: 27/12/2014 by doodsville (3 reviews written)

We regularly fly Ryanair twice a year from Liverpool to Limoges. I have no problems using them. I find their redesigned website fine. I do not understand people who have problems - you just need to read everything. I find their charges fine - have you tried booking other airlines without paying extra? The travel is usually fine and their seats are comfortable and I love the fact they don't recline. On a recent Jet2 flight to Madeira this was also a Boeing 738 with non-reclining seats so no… Read Full Review

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★☆☆☆☆

“Lanzarote nightmare ”

Written on: 01/12/2014 by Maggiesweetpea (1 review written)

Delayed for 3 days due to weather Other airways flying and also Ryanair on all 3 days Little information and no help or support from Ryanair After spending 15 hours at the airport on second day we were told to find our own accomadation and transport as the airport would be closing You may get cheap flights but if anything goes wrong you are on your own It's not worth it I would never fly with RYANAIR again The only thing that kept me going was the support and friendship from other passengers … Read Full Review

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★☆☆☆☆

“Wrong airport in the wrong country arrival”

Written on: 11/11/2014 by dutchdude (1 review written)

September 21, 2014 RyanAir flight FR1940 from Murcia (Spain) to Eindhoven airport (Holland). After a delay of almost 3 hours at #Murcia flight #FR1940 to #Eindhoven, we landed unexpectedly in #Cologne. Wrong airport, wrong country !!! No notification in advance. No information at the Clogne / Bonn airport. No further transport was arranged. We had to take a #taxi to Eindhoven for 400 Euro and so we ended up more then 5 hours later at our destination #EindhovenAirport at 3:25 am. RyanAir is not… Read Full Review

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★★★★☆

“WHY RYANAIR?”

Written on: 05/11/2014

We use Ryanair between 4 to 6 times a year and are happy with their service. There is enough leg room and staff are friendly. Just returned yesterday from Alicante. There was an accident on the motorway and the bus which we used to get to the airport was delayed. Thankfully, although it was just past the final gate closure time, we were allowed through. Thank you Ryanair. One thing which is not so good is, we noticed that whenever the plane lands it does so rather hard. There are… Read Full Review

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★★★★★

“Staff triumphed over less than ideal procedures”

Written on: 05/11/2014 by DaveIOM (1 review written)

Booked on the Dublin to Nice evening flight on 4th Nov. boarded on time but as soon as we were on board we were told of a 3 hour delay due to severe weather at Nice. Staff and Captain coped well and positively but were unable to provide food and drink due to procedures so people got cold and hungry. Calls from the cabin to Nice revealed that all arrivals were cancelled but we hung on until 20.30 when we were told the flight would depart in the morning and hotels would be provided. Another 2… Read Full Review

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★☆☆☆☆

“Staff were so unhelpful!”

Written on: 24/10/2014 by Thompson244 (1 review written)

I missed my flight with another airline. Ryanair staff told me I could not go on standby as that was their policy. I was then told there were no flights to any London airports for two days. Staff were adamant that I couldn't amend the situation by going online or phoning Rynair customer service. I managed to connect to theInternet and found that online there was seats on the exact plane she did not let me buy. I rushed back to her desk and showed her the seats , she started to organise the… Read Full Review

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★★★★★

“My view has completely changed”

Written on: 22/10/2014 by javy53 (3 reviews written)

I would like to compliment Ryan air on the changes they have made to their operations recently. When I travelled with them 2 years ago I vowed never again. Even though it was a late flight and delayed, the flight was noisy and we felt hassled about luggage and just about everything. No more. I have to say that out recent flight to Calabria provided everything we could have wanted. Pleasant, helpful staff right through from check in to boarding and beyond, comfortable, allocated seats with… Read Full Review

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★★★★★

“Excellent airline”

Written on: 18/10/2014 by Duffy451 (1 review written)

Myself and my wife flew with Ryan air to Las Palmas in September 2014. After reading and seeing this airline in the news a few times for bad reviews I thought "Was i doing the correct thing", but im so glad I did now. Service was brilliant, staff on board were brilliant. Airplane was clean and the flight arrived and left early, which is brilliant. Will be flying with Ryanair again soon. Duty free on board was very competitive, so was the food and drink prices… Read Full Review

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★★★★☆

“After being told horror stories about Ryanair.....”

Written on: 17/10/2014 by Macado5 (2 reviews written)

After being told and reading lots of horror stories about Ryanair I was pleasantly surprised on both inward and outward flights both flights were on time and the staff very helpful return flight there was a few people not very well including my daughter but the staff were very helpful under such pressure… Read Full Review

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★★★★★

“ Luton to Beziers ”

Written on: 05/10/2014

I read bad reviews before my trip so was expecting the worst I was so impressed both ways flights left on time,staff great,no issues with my hand luggage clean plane and smooth flights.well done Ryanair… Read Full Review

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★☆☆☆☆

“worst airline ever”

Written on: 25/09/2014 by ElianHood (1 review written)

Flew with Ryanair on the 13th September,from standard airport, after boarding the plaine, found our seat but had to clean it before i could sit down. the aircraft was dirty. On return on the 20th September, paid for priority boarding, which did not happen, as others who had not paid were aloud on first. Was told by the air stewards that there was no toliet paper and tissue on the aircraft, this is a basic necessity which should have been addressed. The crew did not seem to care, all they were… Read Full Review

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★★★★★

“Thank you Ryanair”

Written on: 18/09/2014 by chrisd57 (1 review written)

My daughter and I were due to fly to Alicante with Ryanair but unfortunately a very close family member passed away a few days prior to the flight. I contacted them and advised of my situation. I have been given a full refund for both myself and my daughter. The customer service has been excellent. A big thank you. I will fly with Ryanair at a later date… Read Full Review

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