Ryanair Reviews - www.ryanair.com

Click here if this is your business
★★★☆☆
2.6 / 5
874
48% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


? Ask our helpful community of experts about this product or company
Ryanair - www.ryanair.com - Ask a question now

Media Gallery for Ryanair - www.ryanair.com

Ryanair - www.ryanair.com
Ryanair - www.ryanair.com
Ryanair - www.ryanair.com
Ryanair - www.ryanair.com
Ryanair - www.ryanair.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“On Time both way”

Written on: 20/01/2016 by ctHolbrook316 (1 review written)

Short hop from Stansted to Edinburgh but no complaints we all know what Ryanair offer and when it works its great. This weekend both flights on time unlike the competition on the return flight. Pleasant cabin crew great fare what more do you want for a 55 min flight… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Still the best for us!!!”

Written on: 17/01/2016 by Hudsontk497 (1 review written)

We have been travelling with Ryanair for more than 10 years. We fly from Shannon Airport whenever we travel. If we cannot get a direct flight then we will use Ryanair from Shannon to Stansted or Bouvier to get us to our destination. The prices are always the best. The staff are excellent. Their punctuality is really good. Their safety record is perfect. Why would we use a more expensive airline? We highly recomment Ryanair. In our opinion SMART flies Ryanair. Thank you all at Ryanair for making… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“never buy anything on ryanair board.i purchase parfume...”

Written on: 10/01/2016 by JacquelynHill (1 review written)

never buy anything on ryanair board.i purchase parfume that was broken inside sealed pack.rang customer service where is nothing they can do for me.left a complain online didt get an answer.dont waste your money and time trying to get thru them just dont buy anything on board… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Change Flight times”

Written on: 08/01/2016 by GiannaSchneider429 (1 review written)

We Fly a lot with Ryanair, We had a flight booked for the 11th of Jan, My Sister passed away and we had to change the flight times for the 15th, We went on Chat line and talked to a person called Lukacs, He was very efficient and changed the flights for us with no extra payment because of our predicament, Its nice to know that if you have a problem like ours it is sorted very quickly, very happy with the result, Thank you Ryanair… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“incompatent baggage handlers”

Written on: 05/01/2016 by PrestonBlair1950 (1 review written)

I traveled to Fuerteventura from Liverpool before Christmas and my bag arrived with a 18 inch slash down one side. Ryanair believe that a 18 inch slash is cosmetic damage, what a bunch of incompetents, for the sake of a £40.00 suitcase I will never fly with Ryanair again. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dysfunctional check in - utter frustration! ”

Written on: 04/01/2016 by Pete44 (2 reviews written)

Round 1 Check in within 7 days. Screens on my iPad, Samsung tablet and Mac froze on "reserved seat". After attempts by three different people on a total of four computers/tablets, finally my friend managed to get two of us through check-in without having to pay for seats. It was among the most frustrating bad experience I ever had with airlines. Oops, the last one was also with Ryanair. I had not book with them since, but for this booking to the Canary Island, my friend did it - bless the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Boycott RYANAIR! They make their bag checkers an inch...”

Written on: 23/12/2015 by Ashleyemery (1 review written)

Boycott RYANAIR! They make their bag checkers an inch smaller in all dimensions and then charge you £50 to check your bag.  you should avoid them like the plague. The cheap prices may be enticing, but it's not worth the crummy planes, cheats and rude staff. BEWARE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Congrats ”

Written on: 14/12/2015

Congrats Ryanair on having the cop on to bring back your user friendly website and change that awful website which someone who should be shot for costing ye money putting it on in the first place it was so slow a person would miss a flight waiting for it think of older people or people who are not good on technology now at least they can book with ease I had advised people to use sky scanner because it was so difficult to book and yes I do know the app is way , I must say I book with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Rudeness of check in staff at Gatwick.”

Written on: 03/12/2015 by wxWest119 (1 review written)

On checking in one suitcase, which was 3 kilos over so the girl said " is over", no politeness or good manners, so I decided to re-arrange it in to my hand luggage, and asked what difference it made if the 3 extra kilos went into my hand luggage or in the hold. No answer, after rearranging it was 0.8 over they still wanted £30. Had she been polite and had any form of customer services I probably would have paid the £30, instead of stressing my self out. It was a matter of principle and being… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Yellow, Gabbled, Garbled and Dangerous”

Written on: 08/11/2015 by 351Fisher (1 review written)

I have always considered Ryanair to be contemptuous of it's customers and wouldn't knowingly engage their services. Unfortunately a package tour company my wife booked a holiday with used Ryanair to fly us to Malta. On the fight out we couldn't understand a word said by the pilot or the cabin crew because their elocution was appalling. This must surely be extremely dangerous. Also apalling was the cabins upholstery and colour scheme - cheap black plastic covers on standard airline seats with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Yellow, Gabbled, Garbled and Dangerous”

Written on: 08/11/2015 by 351Fisher (1 review written)

I have always considered Ryanair to be contemptuous of it's customers and wouldn't knowingly engage their services. Unfortunately a package tour company my wife booked a holiday with used Ryanair to fly us to Malta. On the fight out we couldn't understand a word said by the pilot or the cabin crew because their elocution was appalling. This must surely be extremely dangerous. Also apalling was the cabins upholstery and colour scheme - cheap black plastic covers on standard airline seats with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“terrible new website”

Written on: 08/11/2015 by christineBrunner (1 review written)

Spent three days trying to book a flight but it would not respond on my tablet or laptop. Please go vack to your original website which was so easy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No assistance for disabled, terrible service”

Written on: 08/11/2015 by columt (1 review written)

My wife and I went on holiday and require special assistant as she is disabled, there was limited assistance on the way out on holiday, and when we came back from holiday, not one person from Ryanair came to our aid, no one on the plane ask if anyone needed assistance, we had to walk from the plane all the way to the exit at the front airport in Dublin,my wife had to stop 10 time to rest, we will never fly with this airline again, I would never recommend this airline to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“New website nightmare”

Written on: 05/11/2015

Using the new website is a nightmare. Long delays getting from one part to another and then it produces a route you haven't asked for. Bring back the old site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“worst round trip to Tenerife”

Written on: 02/11/2015 by Colten329 (1 review written)

Just back on the ground and recovered. This is not the first budget airline I took, but it was by far the worst. More than 4 hours on Ryanair is impossible: expensive all in all (not counting the commute time to the secondary airport) seats were rigid and immovable, tables were unstable and supported nothing. dirty ... everywhere! overcrowded, hence, excessive waiting time for boarding ( yes, I paid all the extras while booking) hand luggage not accepted even of the decent size (way below the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Jose to Lanzarote ”

Written on: 25/10/2015 by neiltoner (1 review written)

We recently went on honeymoon to lanzarote. We had no seats together. I asked the airline staff can we sit together on an already packed flight. All staff went out of their way for us and we got seats together. While on board Jose bought us two drinks to celebrate, and gave us great advise what to do on holidays. He was the best staff ever on a flight a true gent! Much Appreciated Neil and Maureen Toner… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good airline”

Written on: 17/10/2015 by 364RossiItalian (1 review written)

I always fly with Ryanair to East Midlands from Murcia. They are always on time, I've only ever been delayed once for an hour. The food is good, I usually have something to eat as I travel up from Almeria. The staff always courteous and professional. I now use the Business Plus as I can't travel with just hand luggage, I cannot carry hand luggage up the steps. They are very, very good and will not have a bad word said about them. Those who complain don't read the small print. Keep up the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good airline”

Written on: 17/10/2015 by 364RossiItalian (1 review written)

I always fly with Ryanair to East Midlands from Murcia. They are always on time, I've only ever been delayed once for an hour. The food is good, I usually have something to eat as I travel up from Almeria. The staff always courteous and professional. I now use the Business Plus as I can't travel with just hand luggage, I cannot carry hand luggage up the steps. They are very, very good and will not have a bad word said about them. Those who complain don't read the small print. Keep up the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good flight back from Venice”

Written on: 13/10/2015 by Kateb174 (1 review written)

Had a good flight back from Venice. Left on time and arrived in UK in just over 2 hours. The refreshments on board are a little overpriced but we are a captive audience so hey, they make the most of it. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disappointing end to Madrid break”

Written on: 27/09/2015 by Curtisne1968 (1 review written)

Not impressed with journey home from Madrid with Ryanair! Flight delayed nearly 2hrs, gate changed twice, had to ask for apology from captain, service very poor, no ice, no tonics, beer warm- told " that's how it is". Travelled to Madrid with Norwegian airline, brilliant experience! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview