Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
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Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★☆☆☆☆

“Nothing but hassle. Will never book again with Ryanair!”

Written on: 26/06/2015

Okay I dot Ben know where to start with this poorly run, discusting company. Me and y small family have ha nothing but greif since we booked with them. Starting from when I revived an email two weeks before our flight telling me my 06:10 flight has been rescheduled to 13.40 which I wa discusted about as paid the extra for the early flights due to not wanting to miss a day on our week holiday to Tenerife. I then rang Ryanair and told them I wanted a small amount of money back for the extra I… Read Full Review

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★★★★★

“Extra mile ”

Written on: 25/06/2015

Last November we used Ryan airways for a trip to alicante. The flight was on time, no problems and the staff all very friendly. As we got near to alicante I was rummaging about in my handbag only to find i had got my sons only car keys in there. I was distraught as he'd only just passed his test and he had lots of journeys to make that week. I spoke to abet of staff on there and asked if he could take back the keys to east midland airport for my brother to collect. He said he didn't live that… Read Full Review

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★★★★★

“Quality service, No complaints”

Written on: 24/06/2015 by Bash122 (1 review written)

I've used Ryanair approx 30-40 times over the past 2 years as i travel a lot for work and have never had an issue that i can blame them for. Flights are usually on time, Passengers have allocated seating, Mobile boarding passes make checking in a breeze and the luggage allowance is decent. I arrived late for a flight once, with the plane being fully boarded and no queue at the gate i assumed i would be turned back, However the Ryanair staff gave me no issues about this whatsoever and i was… Read Full Review

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★★☆☆☆

“please beware off Ryanair , taking your 10kgs and...”

Written on: 23/06/2015 by Cleeves1kandy (1 review written)

please beware off Ryanair , taking your 10kgs and putting them in hold as you are ready to board , but you can keep them with you if you pay for priority boarding even at stage off showing passport and boarding cards , we were not going to pay so had our bags taken from us and put in hold , it was only two bags off a party of five , which held us back from our transfers , they will tell you it's for reasons of weight control in aircraft , but our overhead lockers were left with lots off space… Read Full Review

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★★★☆☆

“You get what you pay for”

Written on: 15/06/2015

Have used a couple of times now so I am now used to the online checking in etc, but it is a bit confusing the first time. Would recommend paying the extra to pre book your seats if you want to sit together. The plane could do with a quick clean in between flights as there was a lot of food on the floor where I was sitting. The air hostesses could also be a bit more professional as I could hear them loudly talking at the back of the plane for most of the flight about boyfriends etc which was… Read Full Review

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★☆☆☆☆

“DON'T FLY”

Written on: 08/06/2015 by Kayla11 (1 review written)

Thanks you for the worst ever flight I have ever had the misfortune of taking. On the 29th of April I had a flight booked from london to Prague at 7 o'clock in the evening. We got to the checking area 4 hours before and went to the check-in to ask if we could checkin early . As this was our first time flying with Ryanair we didn't know the booking in policy. I remember clearly the customer service guy saying I need to wait until the desk number was placed on the departure board so we when to… Read Full Review

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★☆☆☆☆

“Bad service and Dirty plane”

Written on: 29/05/2015 by Charliet372 (1 review written)

Firstly why do your pilots come in so fast that they have to slam on their brakes, no other airline I have flown with do this ? Also we had hand luggage taken to be put on plane, even though it was explained that there was all diabetic needs in there, we were rudely ignored and the checkin man had no consideration, but after U.S. Other people bought their luggage on and no they was not priority. Also our plane had not been CLEANED there was rubbish and food all over the floor, this is not the… Read Full Review

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★☆☆☆☆

“Worst airline ever”

Written on: 22/05/2015 by boWilkinson488 (1 review written)

This is probably the only airline I know that charges to checkin at the airport and the charges aren't really on your reservation email you get they are 2 links away in the fine print. Plus given that I was travelling their airline for the first time in a country where I had no access to an internet connection I would have had them consider a waiver. The representatives are extremely rude when you ask them any questions. I was traveling with an infant and received no assistance whatsoever… Read Full Review

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★★★★★

“Good Cheap service”

Written on: 19/05/2015 by brype19 (21 reviews written)

No problems at all very easy professional service to Gran canary have used them many time never a problem … Read Full Review

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★★★★★

“Flight”

Written on: 10/05/2015 by She88 (1 review written)

Having flown twice in the last year with Ryanair I can say that I have been pleasantly surprised. Their website is excellent, clear and easy to follow. The staff and service at the airport and on the plane was very good, friendly and helpful. Well done for listening to your customers Ryanair… Read Full Review

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★☆☆☆☆

“jokes”

Written on: 10/05/2015 by AbbyMcLain1960 (1 review written)

Charged me cause they made a mistake on my childs d.o.b will never book again with them Easyjet all the way call centre waste of time all cant understand us English all Indians who answer phones joke of a company… Read Full Review

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★★★★☆

“Pretty happy with it ”

Written on: 03/05/2015 by glenc (309 reviews written)

I've flown with these guys a few times and as long as you know what to expect it is no frills! I've found it to be pretty good… Read Full Review

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★★★★★

“Ryanair is cheap... don't expect too much”

Written on: 30/04/2015 by Ingmartje (2 reviews written)

Hi, When I read many reviews of Ryanair I wonder. We all know this is one of the cheapest compagnies. So if you want to fly cheap don't expect too much. I (and my wife) flew from Maastricht (Netherlands) to Faro (Portugal) and back for EUR 210,00 (incl. 2 suitcases of 15 kg). That's 8000km/210 = 2,6 cent/km!!!! Checked in with Ryanair app at Maastricht and Faro. No hassle. Yes, you have to pay extra for everything, we all know that, but if you don't like it, don't choose Ryanair. -- Pay… Read Full Review

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★☆☆☆☆

“Hidden chargers !!!”

Written on: 26/04/2015 by markdaviesuk (1 review written)

There is my story, I flew Ryanair from Vilnius to London, and because it was a return flight, I delayed my check in prior to 3 hours of my departure, when I went to their website I could not make check in because of the technical issues, so I phone the customer services to Dublin, where I've been told by young girl that I will need to pay 17 euros for a late check in and that I have to go to the airport straight away, I did as I've been told and I went to the airport, so when I had to deal with… Read Full Review

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★★★☆☆

“Good Value for travel Bad deal for my bottom”

Written on: 17/04/2015 by JanetReviews (2 reviews written)

Hello Reviewers It is cheap to fly to Spain from London compared to driving but that is where all the pleasure ends. I have sat in better equipped and more comfortable port loos than on my recent flight to Spain. I think there could be improvements made the the flight conditions my husband swears to it that a stewardess farted in his face... i do not think this is acceptable even though i understand he can be an annoying man. Anyway i advise you have a open mind that the flight will be… Read Full Review

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★☆☆☆☆

“Do Not Book With This Company”

Written on: 11/04/2015 by ArelyWhite114 (1 review written)

Appealing... Ryanair do everything so it either causes you so much inconvenience or charge you a fortune.  Having already paid for my flights for myself and my 2 children, aged 14 and 16 with Ryanair, I then went to print off my boarding passes and check in online. 

Myself and my son got our boarding passes with no trouble, however when I tried to enter my daughters details to check her in for the flight, an error message popped up saying she was a child and I would have to contact customer
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★★★☆☆

“Printing Return boarding pass”

Written on: 04/04/2015 by CaseAbbott1980 (1 review written)

I booked my holiday with a online travel agent and paid upfront and was then transferred to Ryanair web site to print my boarding pass. This is always a pain in the Rs as you can not print your return pass until you have arrived at your destination. That is if you can find a Internet café. I always have this trouble and it simply is not good enough. The only way around this is to pay extra for a allocated seat… Read Full Review

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★☆☆☆☆

“Ryanair Call Centre / Live Chat help services”

Written on: 31/03/2015 by DisappointedRyanair (1 review written)

I am so irritated.The most idiotic telephone customers service system. Wanted to get some more information on refunds, which is not provided in FAQs. When I called them, was told the estimated waiting time was 2min, then 1min, then 20sec, and after the waiting time had passed I literally waited for another 5min, (listening add fillings) for the "supposed" available call centre operator to pick up the damn phone. In the end my call was just cut off as if it was done on purpose. The online live… Read Full Review

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★☆☆☆☆

“Pharme883”

Written on: 18/03/2015 by McLeodrn72 (1 review written)

Hello! eecacfb interesting eecacfb site! I'm really like it! Very, very eecacfb good!… Read Full Review

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Disappointedryanair's Comment

Written on: 31/03/2015

The most idiotic telephone customers service system. Wanted to get some more information on refunds, which is not provided in FAQs. When I called them, was told the estimated waiting time was 2min, then 1min, then 20sec, and after the waiting time had passed I literally waited for another 5min, (listening add fillings) for the "supposed" available call centre operator to pick up the damn phone. In the end my call was just cut off.

The online live chat service is supposed to work up until 20:00. It appears to be offline at 17:00 already...

If you want to get any help, have any issues or whatsoever, don't bother trying to reach them. You will have better luck solving it yourself, i.e. buy a new ticket etc... Very very disappointed

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★☆☆☆☆

“Pharma87”

Written on: 18/03/2015 by McLeodrn72 (1 review written)

Hello! efakkcf interesting efakkcf site! I'm really like it! Very, very efakkcf good!… Read Full Review

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