Ryanair Reviews - www.ryanair.com

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★★★☆☆
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Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★☆☆☆☆

“Awful - just don't drop anything on the plane”

Written on: 16/06/2016 by moonshine_jack (2 reviews written)

Terrible company - dopped my phone on the plane, but didn't realise until I got off. It was a total nighmare finding who to talk to. Ryan Air don't have a contact number so you have to ring the airport lost property (in this case the airport I left from, where the plane was returning to). After a great deal of digging I did eventaully manage to get it back but I will never use Ryan Air again no matter how cheap. Never use a company that doesn't have a phone number in their contact-us page… Read Full Review

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★☆☆☆☆

“Worst flight ever!!!!”

Written on: 14/06/2016

We were flying to Majorca with Ryanair on 20th May. Firstly our flight was delayed which happens occasionally so we understood this. We boarded flight & the seats are awful, the trays were filthy & theres no leg room whatsoever & Im only 5'2" so don't usually struggle with legroom. We were on row 5 and by the time the air hostesses has reached us they could only offer us vodka & fruit shoots as they had nothing else available. On our return flight my Mother ordered a Lasagne and by the time we… Read Full Review

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★★☆☆☆

“late take off twice !!!”

Written on: 10/06/2016

We recently flew to Budapest on 5/6/2016 from Stansted(FR 8445).The flight was an hour late to take off. On our return journey on 9/6/2016 (FR 8446)it was late again to take off by another hour. Is this normal for Ryan air? I will expect a reply… Read Full Review

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★★☆☆☆

“Gold Star car hire”

Written on: 09/06/2016 by Itsafrica (1 review written)

On a recent trip to Mallorca I booked a car hire thou Ryanair website the procedure was easy enough,and advertised as the price you see is what you pay. Not so as at the end of the booking you are invited to take out additional insurance with AXA INSURANCE I did so because I knew car hire company insurance is very expensive. OK all's well till you get the the Goodyear desk at Mallorca were you wait an hour before you get the the front of the que. You show your voucher and AXA policy to the… Read Full Review

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★☆☆☆☆

“Cancelled Flight, didn't help find another”

Written on: 09/06/2016 by Surferboy1500 (1 review written)

I bought tickets to Portugal for our last trip in Europe. This happened to be the only time I've booked Ryanair and will be the only time I ever waste time with this "Company". After booking our tickets months in advance of the bank holiday, they were cancelled 22 hours before our flight. Ryanair offered to book us on another one of their flights FOUR days from the original day or refund us. I asked if they would book me on another airline free of charge and they basically laughed at me and… Read Full Review

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★☆☆☆☆

“Cancelled flight. Do not trust them.”

Written on: 17/04/2016 by WilmslowPandJ (1 review written)

Manchester to Barcelone 31/03/16 cancelled by Ryanair the day before due to French Air Traffic Control strike. Had to be there on 31/03 and re-booked with Monarch for same route on same day at pretty much the same time. Monarch managed to fulfil the contract but I guess that Ryanair accountants were not prepared to take the risk that there might have been a 3 hour delay and have to pay compensation. Monarch were prepared to take the risk and put the customer first - a concept that appears alien… Read Full Review

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★★★★★

“Great all round airline”

Written on: 12/04/2016 by Quickdecision (1 review written)

Cannot praise this airline highly enough, have flown with them many many times, never had delays, always been well looked after and paid a fraction of the price compared to other airlines. Cannot understand negative comments from others , particularly people who complain about having to pay for boarding passes when it clearly states one needs to print off before you fly. Full of admiration for CEO who has made flying to the sunshine affordable!!… Read Full Review

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★★★★★

“Refund policy for a deceased passenger ”

Written on: 30/03/2016 by jqHiggins235 (1 review written)

I would just like to say how fantastic Ryanair was when it came to dealing with the death of my father. My mother and father had flights booked with Ryanair they also had an annual travel insurance policy with a separate company. My dad was diagnosed with a brain tumour and died within 5 weeks of diagnosis. Whilst my dad was poorly the last thing on our mind was the holiday we all had booked. After he passed we looked at claiming on the insurance only to find the policy had run out and because… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 14/03/2016 by Lynneroy (1 review written)

I have booked a wedding party of 20 people to go to Rhodes, we have a family crisis and need a party member to change flights and go via Larnaca to assist my daughter to get to the wedding., she cannot fly otherwise, I have not asked for a refund just a name change at a reasonable cost)110 per name change each way is more than the flight, no customer service, I was told I would have to die before they would help and that was their policy.. Absolutely disgusted will never use them again… Read Full Review

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★☆☆☆☆

“Ryanair website”

Written on: 08/03/2016 by Amberr1971 (1 review written)

Ryanair website is diabolical… Read Full Review

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★★★★☆

“Just note the location of airport”

Written on: 17/02/2016 by Gerardoj13 (1 review written)

Ryanair flight Ovda, Israel to Budapest, Hungary. The tiny int'l airport of Ovda (or sometimes pronounced Uvda, but do not confuse it with OvdaT) (airport VDA) is not the same airport as Eilat, even if your flight may say to/from "Eilat-Ovda". Ovda is located in the middle of the desert and requires another bus/taxi. However, it seems well worth it, as even after the bus ticket the price is cheaper. Since Ovda int'l airport is hard to find, take bus line 392 to/from Eilat/Jerusalem. The bus… Read Full Review

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Gavriella's Comment

Written on: 17/02/2016

*Also, there is suppose to be free wiifii but it hasn't been working for a while.

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★★★★★

“On Time both way”

Written on: 20/01/2016 by ctHolbrook316 (1 review written)

Short hop from Stansted to Edinburgh but no complaints we all know what Ryanair offer and when it works its great. This weekend both flights on time unlike the competition on the return flight. Pleasant cabin crew great fare what more do you want for a 55 min flight… Read Full Review

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★★★★★

“Still the best for us!!!”

Written on: 17/01/2016 by Hudsontk497 (1 review written)

We have been travelling with Ryanair for more than 10 years. We fly from Shannon Airport whenever we travel. If we cannot get a direct flight then we will use Ryanair from Shannon to Stansted or Bouvier to get us to our destination. The prices are always the best. The staff are excellent. Their punctuality is really good. Their safety record is perfect. Why would we use a more expensive airline? We highly recomment Ryanair. In our opinion SMART flies Ryanair. Thank you all at Ryanair for making… Read Full Review

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★☆☆☆☆

“never buy anything on ryanair board.i purchase parfume...”

Written on: 10/01/2016 by JacquelynHill (1 review written)

never buy anything on ryanair board.i purchase parfume that was broken inside sealed pack.rang customer service where is nothing they can do for me.left a complain online didt get an answer.dont waste your money and time trying to get thru them just dont buy anything on board… Read Full Review

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★★★★★

“Change Flight times”

Written on: 08/01/2016 by GiannaSchneider429 (1 review written)

We Fly a lot with Ryanair, We had a flight booked for the 11th of Jan, My Sister passed away and we had to change the flight times for the 15th, We went on Chat line and talked to a person called Lukacs, He was very efficient and changed the flights for us with no extra payment because of our predicament, Its nice to know that if you have a problem like ours it is sorted very quickly, very happy with the result, Thank you Ryanair… Read Full Review

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★☆☆☆☆

“incompatent baggage handlers”

Written on: 05/01/2016 by PrestonBlair1950 (1 review written)

I traveled to Fuerteventura from Liverpool before Christmas and my bag arrived with a 18 inch slash down one side. Ryanair believe that a 18 inch slash is cosmetic damage, what a bunch of incompetents, for the sake of a £40.00 suitcase I will never fly with Ryanair again. … Read Full Review

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★☆☆☆☆

“Dysfunctional check in - utter frustration! ”

Written on: 04/01/2016 by Pete44 (2 reviews written)

Round 1 Check in within 7 days. Screens on my iPad, Samsung tablet and Mac froze on "reserved seat". After attempts by three different people on a total of four computers/tablets, finally my friend managed to get two of us through check-in without having to pay for seats. It was among the most frustrating bad experience I ever had with airlines. Oops, the last one was also with Ryanair. I had not book with them since, but for this booking to the Canary Island, my friend did it - bless the… Read Full Review

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★☆☆☆☆

“Boycott RYANAIR! They make their bag checkers an inch...”

Written on: 23/12/2015 by Ashleyemery (1 review written)

Boycott RYANAIR! They make their bag checkers an inch smaller in all dimensions and then charge you £50 to check your bag.  you should avoid them like the plague. The cheap prices may be enticing, but it's not worth the crummy planes, cheats and rude staff. BEWARE… Read Full Review

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★★★★☆

“Congrats ”

Written on: 14/12/2015

Congrats Ryanair on having the cop on to bring back your user friendly website and change that awful website which someone who should be shot for costing ye money putting it on in the first place it was so slow a person would miss a flight waiting for it think of older people or people who are not good on technology now at least they can book with ease I had advised people to use sky scanner because it was so difficult to book and yes I do know the app is way , I must say I book with… Read Full Review

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★★★☆☆

“Rudeness of check in staff at Gatwick.”

Written on: 03/12/2015 by wxWest119 (1 review written)

On checking in one suitcase, which was 3 kilos over so the girl said " is over", no politeness or good manners, so I decided to re-arrange it in to my hand luggage, and asked what difference it made if the 3 extra kilos went into my hand luggage or in the hold. No answer, after rearranging it was 0.8 over they still wanted £30. Had she been polite and had any form of customer services I probably would have paid the £30, instead of stressing my self out. It was a matter of principle and being… Read Full Review

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