Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
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  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★☆☆☆☆

“Ryanair Call Centre / Live Chat help services”

Written on: 31/03/2015 by DisappointedRyanair (1 review written)

I am so irritated.The most idiotic telephone customers service system. Wanted to get some more information on refunds, which is not provided in FAQs. When I called them, was told the estimated waiting time was 2min, then 1min, then 20sec, and after the waiting time had passed I literally waited for another 5min, (listening add fillings) for the "supposed" available call centre operator to pick up the damn phone. In the end my call was just cut off as if it was done on purpose. The online live… Read Full Review

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★☆☆☆☆

“Pharme883”

Written on: 18/03/2015 by McLeodrn72 (1 review written)

Hello! eecacfb interesting eecacfb site! I'm really like it! Very, very eecacfb good!… Read Full Review

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Disappointedryanair's Comment

Written on: 31/03/2015

The most idiotic telephone customers service system. Wanted to get some more information on refunds, which is not provided in FAQs. When I called them, was told the estimated waiting time was 2min, then 1min, then 20sec, and after the waiting time had passed I literally waited for another 5min, (listening add fillings) for the "supposed" available call centre operator to pick up the damn phone. In the end my call was just cut off.

The online live chat service is supposed to work up until 20:00. It appears to be offline at 17:00 already...

If you want to get any help, have any issues or whatsoever, don't bother trying to reach them. You will have better luck solving it yourself, i.e. buy a new ticket etc... Very very disappointed

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★☆☆☆☆

“Pharma87”

Written on: 18/03/2015 by McLeodrn72 (1 review written)

Hello! efakkcf interesting efakkcf site! I'm really like it! Very, very efakkcf good!… Read Full Review

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★☆☆☆☆

“Not even got on the plane yet!!”

Written on: 18/03/2015 by mcMcGregor1946 (1 review written)

We have not even flown as yet and I am already filled with dread after experiencing 'customer services' - rude, full of attitude and not at all helpful. What a great start hey Ryanair?? This is the 1st and last flight I will book this company purely based on the attitude of staff 3 days before we even fly. No please/thank you disgusting representation… Read Full Review

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★★★★★

“fantastic experiences with Ryanair”

Written on: 10/03/2015 by Bradenn457 (1 review written)

I've flown with a number of airlines since I was a small child and I genuinely can't understand those who complain. The convenience of various airports and travel destinaions and polite and nice staff always make it a positive experience for me.Ryanair led the way in making inexpensive travel available to everyone.I flew to Chania with Ryanair over two years ago and it was the most relaxing flight I've ever taken… Read Full Review

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★★★★★

“Absolute bargain. How do they do it?”

Written on: 03/03/2015 by sean5302 (10 reviews written)

My daughter went to work and live in Belgium. I fly over regularly to see her, always with Ryanair and always from Manchester to Charleroi Brussels South. I must have gone a dozen times now and am always impressed. The fare is £12.50 each way to sit on a leather seat in a brand new Boeing 737-800. Spotlessly clean. Never late. I just don't know how they do it. If £12.50 for 550 miles isn't a bargain, what is? The airport is a bit of a rip-off at Manchester, costing £20 per day to park my car… Read Full Review

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★☆☆☆☆

“terrible customer service and information”

Written on: 23/02/2015 by lumij (1 review written)

NEVER AGAIN!search wed on web to see if they offer service for under 18s over 16s,no answer.rang customer service several times,no answer.got the ticket for my over 16 sister and the legal documentation needed to travel alone from romania to dublin.in bucharest ryanair staff didn't alowe her to travel because she''didn't had the document''and because ryanair does not alowe over 16 under 18 to travel alone(no rules found about that either).went in aeroport that night,staff sayd ryanair does… Read Full Review

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★★★★★

“Fine!”

Written on: 18/02/2015 by Bethfog (3 reviews written)

Have flown Ryanair a few times now along with other airlines - Ryanair have been so much better than 1)how they used to be & 2) the others! Better organisation, no delays, good customer service etc. would definitely fly with them again… Read Full Review

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★☆☆☆☆

“Ryanair packs them in like sardines”

Written on: 10/02/2015 by Laceyl431 (1 review written)

In the last two months I have flown Ryanair to the UK form France. I feel compelled to write a review about the confined space allocated to passengers. I am 6 ft 5 (1m95) which is tall but by no means unusual these days. The seat space allocation seems to be getting smaller. My knees were wedged between the join between the two seats in front. Had I not been travelling with my wife, I would have encroached into the next seat space and did not fit into my allocated space. The pilot told us to… Read Full Review

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★★★★★

“I Love Ryanair”

Written on: 27/01/2015 by Grannianni (1 review written)

We have flown with ryanair a many times and never had any problems. We flew with them when you had the mad rush to get a seat together, which we didn't like, but now that seats are allocated it is absolutely brilliant. Booking and printing boarding passes hasn't been any problem and we have used the chat on line service for a problem we had with booking airport assistance, (which was my fault not ryanairs). The person online was very courteous and sorted the assistance out for us and we… Read Full Review

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★★☆☆☆

“Check-in/free allocated seating REALLY??”

Written on: 17/01/2015

We are travelling to Italy in February. After booking, and printing off all the necessary information, reviewing exactly what we need to do regarding check-in for our Ryanair flights, which said we can check-in up to 30 days before, we waited to do this. We have previously used Ryanair, and found the checking in process fine, the actual flights were stressful, and the run to the plane ridiculous! So, recently finding out that they have finally sorted out the seating system, we thought it… Read Full Review

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★☆☆☆☆

“Dodgy website?”

Written on: 09/01/2015 by Beebe124 (1 review written)

Just tried to book a flight. Got all the way through to the end and pressed BUY TICKETS whereupon an error message appeared telling me that passengers must have a first name! No confirmation email and no final booking screen receipt. Go back onto the website and the prices have gone up. Assume this is to do the fact that I just tried to buy 5 seats without purchasing any of the many extras - makes you wonder if the website is set up to kick folks off in this instance and make them pay a few… Read Full Review

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★☆☆☆☆

“BAD FAITH COMPANY”

Written on: 08/01/2015 by Antoniojjj (1 review written)

The entire business model is based on trying to fool their customers. I always try to avoid taking Ryanair, this time not having other options I convinced myself to try it on more time. For not having the boarding card only on the smartphone I ended up paying FIVE times the original price. It's just unbelievable how this company is still allowed to do this. Clearly and completely bad faith service. Avoid it if you can!… Read Full Review

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★☆☆☆☆

“pre bkd seats ”

Written on: 07/01/2015

Trying to print our boarding passes without pre booking seats was impossible.. We even asked the chat helpline why we couldn't print them, they didn't tell us the reason was we hadn't chosen to pay for pre bkd seats .... So £40 later ,we easily printed the boarding passes .. What a a rip off . and The last time we go with Ryanair now… Read Full Review

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★☆☆☆☆

“poor punctuality, too many fees and no clear communication”

Written on: 04/01/2015 by 455Thomas (1 review written)

Always too late and additional fees are not realistic compared to other airlines. They do not communicate prior to boarding your hand luggage might not be allowed in the hand luggage compartment, since they only allow 90 pieces in all their flights upon 210 passengers average. If I knew this in advance at least I could have taken a laptop case but they do not communicate properly during booking. Checking in online is free, but if you check in at the airport they charge €70 each passenger. If… Read Full Review

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★★★★☆

“Mmmmm hand luggage!”

Written on: 01/01/2015

Travel quite often with Ryanair and have always left on time and arrive back on time. Never late. Also really like being able to book in online, thus has stopped the race for seats great improvement. I only have one annoyance, it's on board luggage. These bags are sometimes massive and bulging with stuff. We were very careful and made sure we were in the correct measurements and weights but you did not have to be too clever to see lots struggled with big heavy bags and frankly I find this… Read Full Review

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★☆☆☆☆

“Worst travel experience!”

Written on: 30/12/2014 by Esperanza189 (1 review written)

Tallinn to Milan, first AND LAST time flying with Ryanair. I am a frequent global traveler having flown on small, medium, and large airlines. Ryanair is by far the WORST in customer service, fees, and travel experience. First, because this was our first time flying with Ryanair and after booking our flight we were traveling often without internet service, when we got to the airport to check-in 2 hours before our flight, we were informed that there would be a 70Euro fee/person! We checked out… Read Full Review

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★★★★★

“Ryanair better than some other airlines.”

Written on: 27/12/2014 by doodsville (3 reviews written)

We regularly fly Ryanair twice a year from Liverpool to Limoges. I have no problems using them. I find their redesigned website fine. I do not understand people who have problems - you just need to read everything. I find their charges fine - have you tried booking other airlines without paying extra? The travel is usually fine and their seats are comfortable and I love the fact they don't recline. On a recent Jet2 flight to Madeira this was also a Boeing 738 with non-reclining seats so no… Read Full Review

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★☆☆☆☆

“Lanzarote nightmare ”

Written on: 01/12/2014 by Maggiesweetpea (1 review written)

Delayed for 3 days due to weather Other airways flying and also Ryanair on all 3 days Little information and no help or support from Ryanair After spending 15 hours at the airport on second day we were told to find our own accomadation and transport as the airport would be closing You may get cheap flights but if anything goes wrong you are on your own It's not worth it I would never fly with RYANAIR again The only thing that kept me going was the support and friendship from other passengers … Read Full Review

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★☆☆☆☆

“Wrong airport in the wrong country arrival”

Written on: 11/11/2014 by dutchdude (1 review written)

September 21, 2014 RyanAir flight FR1940 from Murcia (Spain) to Eindhoven airport (Holland). After a delay of almost 3 hours at #Murcia flight #FR1940 to #Eindhoven, we landed unexpectedly in #Cologne. Wrong airport, wrong country !!! No notification in advance. No information at the Clogne / Bonn airport. No further transport was arranged. We had to take a #taxi to Eindhoven for 400 Euro and so we ended up more then 5 hours later at our destination #EindhovenAirport at 3:25 am. RyanAir is not… Read Full Review

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