Ryanair Reviews - www.ryanair.com

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★★★☆☆
2.6 / 5
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Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★★★★★

“Ryanair better than some other airlines.”

Written on: 27/12/2014 by doodsville (3 reviews written)

We regularly fly Ryanair twice a year from Liverpool to Limoges. I have no problems using them. I find their redesigned website fine. I do not understand people who have problems - you just need to read everything. I find their charges fine - have you tried booking other airlines without paying extra? The travel is usually fine and their seats are comfortable and I love the fact they don't recline. On a recent Jet2 flight to Madeira this was also a Boeing 738 with non-reclining seats so no… Read Full Review

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★☆☆☆☆

“Lanzarote nightmare ”

Written on: 01/12/2014 by Maggiesweetpea (1 review written)

Delayed for 3 days due to weather Other airways flying and also Ryanair on all 3 days Little information and no help or support from Ryanair After spending 15 hours at the airport on second day we were told to find our own accomadation and transport as the airport would be closing You may get cheap flights but if anything goes wrong you are on your own It's not worth it I would never fly with RYANAIR again The only thing that kept me going was the support and friendship from other passengers … Read Full Review

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★☆☆☆☆

“Wrong airport in the wrong country arrival”

Written on: 11/11/2014 by dutchdude (1 review written)

September 21, 2014 RyanAir flight FR1940 from Murcia (Spain) to Eindhoven airport (Holland). After a delay of almost 3 hours at #Murcia flight #FR1940 to #Eindhoven, we landed unexpectedly in #Cologne. Wrong airport, wrong country !!! No notification in advance. No information at the Clogne / Bonn airport. No further transport was arranged. We had to take a #taxi to Eindhoven for 400 Euro and so we ended up more then 5 hours later at our destination #EindhovenAirport at 3:25 am. RyanAir is not… Read Full Review

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★★★★☆

“WHY RYANAIR?”

Written on: 05/11/2014

We use Ryanair between 4 to 6 times a year and are happy with their service. There is enough leg room and staff are friendly. Just returned yesterday from Alicante. There was an accident on the motorway and the bus which we used to get to the airport was delayed. Thankfully, although it was just past the final gate closure time, we were allowed through. Thank you Ryanair. One thing which is not so good is, we noticed that whenever the plane lands it does so rather hard. There are… Read Full Review

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★★★★★

“Staff triumphed over less than ideal procedures”

Written on: 05/11/2014 by DaveIOM (1 review written)

Booked on the Dublin to Nice evening flight on 4th Nov. boarded on time but as soon as we were on board we were told of a 3 hour delay due to severe weather at Nice. Staff and Captain coped well and positively but were unable to provide food and drink due to procedures so people got cold and hungry. Calls from the cabin to Nice revealed that all arrivals were cancelled but we hung on until 20.30 when we were told the flight would depart in the morning and hotels would be provided. Another 2… Read Full Review

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★☆☆☆☆

“Staff were so unhelpful!”

Written on: 24/10/2014 by Thompson244 (1 review written)

I missed my flight with another airline. Ryanair staff told me I could not go on standby as that was their policy. I was then told there were no flights to any London airports for two days. Staff were adamant that I couldn't amend the situation by going online or phoning Rynair customer service. I managed to connect to theInternet and found that online there was seats on the exact plane she did not let me buy. I rushed back to her desk and showed her the seats , she started to organise the… Read Full Review

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★★★★★

“My view has completely changed”

Written on: 22/10/2014 by javy53 (3 reviews written)

I would like to compliment Ryan air on the changes they have made to their operations recently. When I travelled with them 2 years ago I vowed never again. Even though it was a late flight and delayed, the flight was noisy and we felt hassled about luggage and just about everything. No more. I have to say that out recent flight to Calabria provided everything we could have wanted. Pleasant, helpful staff right through from check in to boarding and beyond, comfortable, allocated seats with… Read Full Review

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★★★★★

“Excellent airline”

Written on: 18/10/2014 by Duffy451 (1 review written)

Myself and my wife flew with Ryan air to Las Palmas in September 2014. After reading and seeing this airline in the news a few times for bad reviews I thought "Was i doing the correct thing", but im so glad I did now. Service was brilliant, staff on board were brilliant. Airplane was clean and the flight arrived and left early, which is brilliant. Will be flying with Ryanair again soon. Duty free on board was very competitive, so was the food and drink prices… Read Full Review

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★★★★☆

“After being told horror stories about Ryanair.....”

Written on: 17/10/2014 by Macado5 (2 reviews written)

After being told and reading lots of horror stories about Ryanair I was pleasantly surprised on both inward and outward flights both flights were on time and the staff very helpful return flight there was a few people not very well including my daughter but the staff were very helpful under such pressure… Read Full Review

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★★★★★

“ Luton to Beziers ”

Written on: 05/10/2014

I read bad reviews before my trip so was expecting the worst I was so impressed both ways flights left on time,staff great,no issues with my hand luggage clean plane and smooth flights.well done Ryanair… Read Full Review

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★☆☆☆☆

“worst airline ever”

Written on: 25/09/2014 by ElianHood (1 review written)

Flew with Ryanair on the 13th September,from standard airport, after boarding the plaine, found our seat but had to clean it before i could sit down. the aircraft was dirty. On return on the 20th September, paid for priority boarding, which did not happen, as others who had not paid were aloud on first. Was told by the air stewards that there was no toliet paper and tissue on the aircraft, this is a basic necessity which should have been addressed. The crew did not seem to care, all they were… Read Full Review

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★★★★★

“Thank you Ryanair”

Written on: 18/09/2014 by chrisd57 (1 review written)

My daughter and I were due to fly to Alicante with Ryanair but unfortunately a very close family member passed away a few days prior to the flight. I contacted them and advised of my situation. I have been given a full refund for both myself and my daughter. The customer service has been excellent. A big thank you. I will fly with Ryanair at a later date… Read Full Review

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★☆☆☆☆

“awful”

Written on: 14/09/2014 by Love94 (1 review written)

flew with ryanair in july to tenerife, first and last time! cheap airline??? they charge you for everything!! uncomfortable, dirty , poor service and not on time! NEVER again!!!… Read Full Review

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★☆☆☆☆

“My luggage is getting fat!”

Written on: 14/09/2014 by coCastro1972 (1 review written)

I left Italy with a luggage weighing 13.8kg, which in return would have to be lighter since I have not added anything different and I wore heavier clothes too. In fact, this morning, the balance of the check-in marked 13.4kg : but the Lady at check-in started to say that it weighed too much, to be exact 17 kg, and then I had to pay extra (remember that the maximum weight is 15kg)! The chick has not even been able to explain how it was possible that the balance display would mark 13kg while… Read Full Review

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★★★★★

“Hand Luggage”

Written on: 13/09/2014 by Barbara Aimson (3 reviews written)

On our recent flight when we got to the gate we were informed that our hand luggage would have to go into the hold, we handed it in at the bottom of the aircraft steps. Rather nervous about this but found we had no need to hunt for space in the lockers, it was super not having to carry it off & we reclaimed it on the belt with our other luggage , don't think it would be a good idea if you had no other luggage. We will certainly ask it it can go in the hold on future flights… Read Full Review

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★☆☆☆☆

“Would rather fly into a storm than delay a flight ”

Written on: 12/09/2014 by HelenClews (1 review written)

Manchester to Barcelona half hour delay - set off - then went into a thunder storm near Barcelona - hit my lightening! I guess it's cheaper to risk it than delay by 3 hours in Manchester. So take all your customers to Valencia Airport where they are still in shock and upset but safe on the ground. Advise to collect baggage and coaches will be waiting. No the passengers will be waiting - for over 4 hours!!! No staff - no communication no customer care. Then we hear the aircraft took off again to… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 09/09/2014

Had two bags to check in and was told we were over weight so had to pay the extra baggage fee. 10 pounds for each kilo over, which were were 9 kilo's over. Covert that to pound and you have about 19 pounds over weight. We were given a chance to pull some items out and put in our back packs but didn't do that and paid the fee. Now the reason why I stated the rip off was because flying Delta to London our bags each weighed about 45 lbs. Yes we did buy some souvenirs but not 19 pounds worth… Read Full Review

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★☆☆☆☆

“Very dirty, on delay and uncomfortable trip”

Written on: 06/09/2014 by Phox88 (1 review written)

The seats and the floor was battered and very very dirty, on delay and incompetent crew. Very bad, i will never fly with this company in the future!… Read Full Review

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★☆☆☆☆

“Worst air line ever”

Written on: 03/09/2014 by JimStopford (1 review written)

Waited 1 hour 10 minutes after final bording time. Finally started bording. Then told that the aircraft had a technical fault so had to disembark and wait for a replacement. 1 hour later we are currently still waiting. The staff seem incompitent and have no idea what time the replacement will be here. It would have taken 18 hours to drive to Italy, I think this may have been a quicker option!… Read Full Review

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★★☆☆☆

“Try much harder!”

Written on: 01/09/2014 by 70McCarty (1 review written)

Flew with Ryanair as they had the most direct route to my destination. The check-in at Stansted was a bit of a joke, we were the last in our particular queue and for some reason the staff member left her desk with out some much as a nod. We stood there for a few minutes before someone alerted her to her lapse and she returned rather sheepishly. The boarding was a bit slow as is the norm with the budget airlines. The staff were ok on this occasion polite in the main. The flight back was worse I… Read Full Review

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Villasdirect's Comment

Written on: 01/09/2014

I had the same argument with EasyJet....! I had a small briefcase containing my laptop and everyone else had suitcases. I am 6'2" and need the legroom which is bad at best - I was absolutely furious but the crew didn't give a damn. I use points now and fly with BA - *much* cheaper if you use your points cleverly, and so much more civilised! Example : Gatwick : Nice return - Easyjet £200, BA £80 plus 5,000 Avios points - luggage, manners, legroom included - oh and a free drink and snack ;-)

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