CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
485
91.3% of users recommend this
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Latest Reviews

★★★★★

“Fantastic new windows!”

Written on: 05/12/2016 by RyleighShort1953 (1 review written)

We are delighted with our new windows. The service we received was second to none from start to finish. We couldn't be happier and would not hestitate in recommending CR Smith to friends and family… Read Full Review

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★★★★★

“Great Service ”

Written on: 05/12/2016

Very pleased with our new windows supplied by CR Smith. Communication was great throughout and installation was hassle free and we are happy with the great finish. Great professional service and would highly recommend… Read Full Review

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★★★★★

“Quality Windows”

Written on: 28/11/2016 by Daniel256 (1 review written)

We are delighted with our new C R Smith windows. They were fitted promptly without any fuss or mess. The internal finishings are particularly impressive and the decorator did a really good job of bringing up the grain on our oak ledges… Read Full Review

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★☆☆☆☆

“Horrible finishing, even air passes through at the end...”

Written on: 27/11/2016 by AsadBashir (1 review written)

Horrible finishing, even air passes through at the end of finishing, finishing is smaller than it was before now I have to pay extra for plaster to fix them on my own and rep told us Paint will be included but now we found out he has marked only on Varnish , Above all there is a manufacturing defect in one window now nobody is responding from CR Smith… Read Full Review

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★★★★★

“Very Satisfied Custmer.”

Written on: 27/11/2016 by Kadin461 (1 review written)

The window we decided to replace was rather big and was built in three sections. The CR Smith Rep' came out and produced a few design sketches as to how the window would look and we could choose one we both liked. HE made a few alterations to the designs and came up with what we were looking for. We accepted the price and gave the go-ahead for installation. The work was carried out very quickly and the finished article was lovely, we are delighted with the workmanship and the Installers, very… Read Full Review

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★★★★★

“Top Quality Work”

Written on: 20/11/2016 by Auda (1 review written)

We are extremely happy with the work carried out by the highly qualified and skilled workmen. They were so efficient, neat and so polite. The standard of windows and doors was first class. We needed the windows obviously, but we were dreading the installation as we imagined there would be a lot of mess and it would take days for them to be installed. However, we were pleasantly surprised as there was very little mess and the workmen had cleaned it all. It took them only one and a half day to… Read Full Review

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★★★★★

“Right in the sweet spot of quality, price and service”

Written on: 18/11/2016 by AllyAlly (1 review written)

I pursued quotes from a number of companies to build my tiled sun room, ranging from national, established local and independent building firms; CRSmith were an easy choice in the end. As per the title of my review, they gave me confidence in a number of areas including quality of product, experience, capability, resources, workmanship guarantees and customer service. Price wise they were in the middle, however this was well within my anticipated cost for the quality of product. The end result… Read Full Review

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★★★★★

“Absolutely first class workmanship overall”

Written on: 16/11/2016

Windows and front door installed. From the very start, home visit to survey, and installation we had a first class service. Such great quality, sturdy, heavy,very well made great craftmanship quality doors and windows. We liked the colours and ranges available for windows and the ranges of doors were great. The installers were very nice chaps, worked away, job done it two days. You would not know work had been undertaken, no damage at all to walls, paintwork etc, FANTASTIC. The sales executive… Read Full Review

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★★★★☆

“New Bay windows”

Written on: 09/11/2016 by EricIsobel (1 review written)

CR Smith was one of the few companies who were prepared to remove our existing stained glass and install within new windows.We had a few problems with the external finish which required three additional visits but they came when they said they would.We found their customer service department to be excellent… Read Full Review

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★☆☆☆☆

“Uses call centres to endlessly harrass”

Written on: 08/11/2016 by JordynDunlap (1 review written)

I would never purchase double glazing or a conservatory from a company with such bad customer service. I receive a call daily from CR Smith and I never provided them with my mobile number. If a company uses such underhand tactics to lure customers then this is a company I would never endorse, let alone trust them to touch my house… Read Full Review

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★★★★★

“Windows look a Million Dollars”

Written on: 07/11/2016 by Roweuh254 (1 review written)

We had some major issues with the "as installed" builder's windows. Solution? Get a proper company in! CR Smith had a great crew, good quality, efficient back-office support. The oak surround to the windows in our large family room look fantastic - we are steadily replacing all the windows in the house!… Read Full Review

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★★★★★

“Great Products Built to a High Standard”

Written on: 26/10/2016 by ajlang2371 (2 reviews written)

We have had seven windows and two doors replaced and a conservatory built. The overall work had to be split into three phases over a period of 18 months to allow for internal building work on warrant, and planning applications for the conservatory. The company were very good at accommodating changes to plan due to building restrictions etc. and all the work was carried out with the minimum of disruption, even building new steps to an adjacent door so they matched the steps to the… Read Full Review

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★★★★★

“Top quality tradesmen ”

Written on: 25/10/2016 by DallCaf (1 review written)

We have just had an existing window removed and replaced with french doors. The quality of the workmanship was second to none. The tradesmen worked to a very high standard and left everything clean and tidy at the end of each day. They also ensured there was very little disruption throughout the works being carried out. The whole experience was as pleasurable as building work can be!! Our walls are made of sandstone and we were a little worried that the rework would be noticeable but the… Read Full Review

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★★★★★

“Worth It, great company”

Written on: 24/10/2016 by gillian1231234 (1 review written)

Just recently had work done by CR Smith what a great company the work was done on time and done to a very high standard, I would definitely recommend to a friend and it was worth every penny!… Read Full Review

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★★★★★

“New Orangerie - Stunning”

Written on: 24/10/2016 by Joslyn43 (1 review written)

When we decided that we would install a conservatory we chose 3 companies to provide their design ideas and costings. I was very impressed with the sales staff and the quality of the initial design documentation. 3D drawings allowed us a very accurate representation of how the finished product would look. Also the cost for the installation was a fair and appropriate amount. The sales person we had was so knowledgable and very helful indeed. Nothing was too much trouble for him and he worked… Read Full Review

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★★★★★

“Great thanks guys ”

Written on: 19/10/2016 by JeffreyCastro (1 review written)

Amazing the guys did such a great job really please with windows… Read Full Review

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★★★★★

“Excellent overall experience”

Written on: 17/10/2016 by Brunoy440 (1 review written)

As a previous customer I had no reservations to consider them for a further instillation at my property. The two estimates in direct comparison were cheaper but I had no doubts Cr Smith would deliver the service I required. My fitter was top class and backed up the entire process to my satisfaction… Read Full Review

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★★★★★

“Always Brilliant.”

Written on: 16/10/2016 by AdelynCrockett (1 review written)

I have been with CR Smith for a number of years now, and had quite a few jobs done with them. I had a job done just recently (back venetian doors and a bedroom window) I am very pleased with. Work outstanding I would say. Being quite near to them in Dunfermline has it's advantages to. Mrs J Rennie … Read Full Review

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★★★★★

“New Stunning Conservatory”

Written on: 13/10/2016 by Campbell26 (1 review written)

We were delighted with the quality of service from start to finish. In our opinion the materials were of the highest quality The different trades doing the work did so quickly and efficiently A couple of issues we had were dealt with immediately. C.R Smith admin team kept us up to date with the time scale and checked that we were happy with any work done Overall an excellent job. … Read Full Review

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★★☆☆☆

“Poor product, keeps breaking, customer service is good...”

Written on: 10/10/2016

Had all windows and the front door replaced on our bungalow in Jan 16. The oak surround on the kitchen window has now bowed lifting it away from the wall. The buttons on the window handles stick occasionally. The front door doesn't close properly. It was fixed and is now doing the same again. The upper panel on the front door split. It was replaced and within a month the panel split again in the same place. Either a really poor product using cheap materials that are not very durable, or the… Read Full Review

Cr_Smith's Comment

Written on: 11/10/2016

We're sorry to hear about your experience and would like to discuss this further with you.

Could you please contact our Customer Services team directly so we can locate your details. The customer service team have been made aware to expect your call. Thank you.

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