CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
432
92% of users recommend this
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Latest Reviews

★★★★☆

“Conservatory”

Written on: 21/06/2016 by Davidcclogan (1 review written)

We were delight with the efficacy of the company. The only criticism we have is the quality of paint etc used to decorate. The company kept us well informed at every stage, and we were amazed how quickly it was completed… Read Full Review

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★★★★★

“Superb service and good quality windows”

Written on: 21/06/2016

What I liked immediately about CR Smith was that there was no 'hard sell' - the products 'sell themselves'. Exceptional quality & staff were friendly & helpful. On the installation day, the guys arrived on time, were swift at installing the windows & cleared up any dust & waste afterwards. Good workmanship, lovely Windows & door. Nice warm house now! Will definately use again. Thank - you CR Smith… Read Full Review

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★★★★★

“replacement windows”

Written on: 19/06/2016 by linda1020 (1 review written)

I originally had C R Smith to install all my windows and doors, 23years ago in Mahogany colour. Deciding to update them to White this time round, I had no hesitation in choosing the same company again. The work was carried out on time to a very high standard. First class service from a first class company… Read Full Review

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★★★★★

“Excellent installation, no mess, no fuss”

Written on: 15/06/2016

The salesman who came to the house wasn't pushy and he provided all the information needed. After visits from several other companies salesmen, one of whom I threw out of my house, his attitude was what helped seal the deal. The windows were fitted over a period of two days with minimum upheaval and excellent attention to detail. The installers arrived according to schedule and ensured that everything was sheeted out before they started work. They worked non stop from the time they arrived… Read Full Review

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★★★☆☆

“New windows and door”

Written on: 11/06/2016 by bluetoonloon (1 review written)

The windows and door were fitted by a good team of installers. The product itself looks good but pricy. There were a few niggling defects, mark on the door between the two panes on glass, scuff marks on the anthracite grey outside frames,loose window vent.Four visits to adjust the door as it did not close properly. On the other hand all the defects were repaired quickly.Noise the windows are not as soundproof as my old windows due to the vents which I understand have to be fitted due to… Read Full Review

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★★★★★

“Excellent.”

Written on: 10/06/2016 by Cockleshill (1 review written)

I recently had Windows replaced in two public rooms and I could not be more pleased with the finished result. The team were excellent workers, courteous, considerate and mindful of my invalid husband. The rooms were left in neat and tidy order… Read Full Review

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★★★★★

“Second time is a charm!”

Written on: 03/06/2016

Having purchased CR Smith double glazed windows back in 1986 (yup 1986), we finally decided it was time for an upgrade. The old windows had served us well but new technology was now available for more energy efficient windows. Having trawled through many other suppliers, we ended up back with CR Smith. After all, their old windows had lasted us 30 years! Whilst not the cheapest, they were certainly not the most expensive. Some of the prices quoted by competitors (for nine windows) were… Read Full Review

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★★★★★

“very happy with new windows”

Written on: 03/06/2016 by quDiaz346 (1 review written)

Happy with serviçe , installation and price . Windows look great as does the framework which is in oak. No problems with them so far… Read Full Review

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★★★★☆

“About my new door”

Written on: 03/06/2016 by Susan1972 (1 review written)

Got a new door fitted but had to get it repaired within a couple of months . Had no problem getting it repaired , lovely friendly service , would recommend cr smith for there incredible service… Read Full Review

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★★★★★

“Dellighted with SUNROOM”

Written on: 03/06/2016 by Aniyaf441 (1 review written)

All Tradesmen Girls in office were 1st class all materials off the highest quality HIGHLY DELIGHTED WITH FINAL PRODUCT… Read Full Review

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★★★★★

“Front Door Security”

Written on: 30/05/2016 by arthurandnetta (1 review written)

Absolutely outstanding response from CR Smith when my wife could not remove her key from the front door after opening it.Because of the security problem this gave us I decided to phone CR Smith for advice.I called at 3.15pm and the after sales department arranged for one their outside repair team to contact me with an arrival time, the repair was efficiently completed all within 3 hours.Very very happy. I doubt if you could get that kind of service anywhere… Read Full Review

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★★★★☆

“Highly recommended ”

Written on: 25/05/2016 by Mandy1982 (1 review written)

Very professional from start to finish. My new windows are perfect and I'm over the moon with them. Already recommended to some friends and would highly recommend to anyone… Read Full Review

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★★★★★

“I’ve recently just had the work completed from CR...”

Written on: 19/05/2016

I’ve recently just had the work completed from CR Smith. I replaced the several windows in our home. The work was completed on the promised dates, and everything was delivered by a friendly and efficient fitting team with a high quality finish. Overall pleased with my purchase and choice. … Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 17/05/2016 by ZachariahSilva1992 (1 review written)

The service was awful. Started off with good sales pitch and seemed a good company. Was told by salesman would be 3-4 weeks for windows. This turned out to be 10 weeks!! A date was finally arranged and it was cancelled the day before. Extremely unhappy and stressful situation especially as we have a major time restraint as having a baby… Read Full Review

Cr_Smith's Comment

Written on: 24/05/2016

We're sorry to hear about your experience. If you could email us with your name, address and postcode we will follow this up with customer service.

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★★★☆☆

“Could be better ”

Written on: 06/05/2016 by 1968Fox (1 review written)

Look out for bad workmanship when you are getting the windows installed. and the fitters taking short cuts when installing the internal wood work. Also make sure you are getting the quality of the product that you were first shown… Read Full Review

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★★★★★

“Simply the Best”

Written on: 01/05/2016 by Giannix119 (1 review written)

CR Smith have been very professional with us throughout the whole process from viewing window samples to installation and beyond. Although slightly more pricey than some competitors, the quality of the windows and door was easily seen from the samples seen during viewing. The salesperson was really helpful and not pushy at all. We were kept informed at every stage from ordering, delivery and dates for fitting.we were given a key person to contact at each stage. The fitters were very good and… Read Full Review

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★★★★☆

“Professional and efficient ”

Written on: 29/04/2016 by Calhoun1946 (1 review written)

Doors seem to be good though the back door does not fit quite as promised. That should have been pointed out when the fitter took the measurements. We also had a problem with the lock on the back door which lead to it being unlocked overnight until they came to fix it. Doors seem strong though. Could do without the phone calls trying to sell me other things… Read Full Review

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★★★★★

“Large complex window refit”

Written on: 29/04/2016 by DylanGraham262 (1 review written)

I engaged CR Smith to replace all the windows in my family room, kitchen and downstairs bedrooms. The job was completed on the dates they promised, with a fitting team that were really efficient leaving a high-quality finish. The windows look great from the outside, but from the inside have the "wow" factor. In the large family room there are a number of window openings, all of which have been finished off with oak. The joiner did an excellent job of finishing and linking all the different… Read Full Review

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★★★☆☆

“Very nice Sale rep VERY OVERPRICED”

Written on: 25/04/2016 by Shibon2010 (1 review written)

The sales rep was really nice and supplied all the information about the products they do. Was looking for a price for a Patio door and Backdoor with window attached. The Sales rep was in for only 30mins which was great but a Price of £5.350.00 is a bit overpriced. If better price sure I would have went with CR Smith but double amount quoted compared to competitors. Appointment was cancelled twice as I could not change the appointment time. Thought that CR Smith would give realistic prices… Read Full Review

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★★★★☆

“Patio doors”

Written on: 20/04/2016

Good service and planning from the representive who came to see us to the completion of the job. We needed a slight adjustment to the doors after a couple of months and this was attended to quickly and to our satisfaction. The job was expensive but we didn't get another quote so can't really compare. We would use CR Smith again… Read Full Review

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