CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.5 / 5
346
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Latest Reviews

★★★★★

“Job well done”

Written on: 30/07/2015

Recently I had a back door and window installed by CR Smith. From the first telephone contact to the completion of the job it was all handled with efficiency and professionalism. The sales person was very helpful and the surveyor was informative and gave me all the information I required pre installation. The joiner arrived punctually and did an excellent job leaving everything clean and tidy. This is the third installation I have had with CR Smith and each has been first class. Excellent… Read Full Review

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★★★★★

“Double Glazed Windows excellent Service”

Written on: 25/07/2015

We recently had three windows fitted by CR Smith. Having had windows previously fitted by them we wanted the new windows to match which they do. The Joiners who carried out the install arrived on time and Inwas amazed how quickly they got the old sash windows out. The new windows are of excellent quality and the Joiners did a great job especially with one window which was really complicated with an old fireplace in the way and no woodwork to work with. They took time to figure out the best way… Read Full Review

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★★★★★

“Really impressed.”

Written on: 18/07/2015

Recently CR Smith installed a new front door to my house in Milltimber, Aberdeenshire. I found the whole process from first contact to completion both painless and impressive. The telephone arrangements for the initial visit were good as was the advice given by the salesman on his site visit. The installation was carried out expertly by obviously skilled tradesmen and everything was left tidy. I could not be more pleased with the whole process. … Read Full Review

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★★★★★

“Quality products”

Written on: 19/06/2015 by 391Murphy-Alt (1 review written)

We had new front door supplied by CR Smith. It is beautiful and compared to the door that was on when we moved in, you can really see the difference in quality. The door fits beautifully and is finished inside with oak surrounds. Both the salesman and the installation team were first class. The salesman took loads of time to ensure we got what we wanted. The installation was great, no mess and well done. We had used CR Smith for the double glazing in our old house a number of years ago so it… Read Full Review

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★★★☆☆

“double glazed Windows ”

Written on: 18/06/2015 by ZainCleveland (1 review written)

Product is great but on closer inspection i have noticed that there are pencil line's on our window sills from front to back after the varnish has been applied. My wife was also told by the decorator that they would be back to fix the pointing on the outside of the windows but it hasn't been done yet. I will be giving them a call to chase it up… Read Full Review

Cr_Smith's Comment

Written on: 19/06/2015

Sorry to hear this has not been rectified. Please can you contact us with your contract number and we'll arrange for a decorator to fix this as soon as possible. Thank you.

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★★★★☆

“Painless Double Glacing and Doors”

Written on: 18/06/2015 by 150348 (1 review written)

Very pleased with our new windows and doors. All fitted very expertly by a very good team. Who were very courteous and all worked very well together. Would recommend CR Smith to anyone who are considering New Doors or Windows.Can't really find anything that I would say I didn't like about the process… Read Full Review

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★★★★☆

“Professional quality service”

Written on: 18/06/2015 by LitzyCallahan94 (1 review written)

The product is good quality and exactly what we requested. The service was exceptional and any problem was fixed immediately. Follow up calls were made to ensure we were satisfied. I would recommend CR Smith for windows and doors… Read Full Review

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★★★★★

“First class team”

Written on: 15/06/2015 by Blakesx108 (1 review written)

Our team of two fitters very efficient a credit to CR Smith. Turned up in time . Cleared up after themselves. Would recommend to others. Standard of work outstanding well worth the money… Read Full Review

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★★★★★

“Our hous”

Written on: 13/06/2015 by SandraMul (1 review written)

We had our whole house refitted with new windows,front and back door last year. We are absolutely delighted with all aspects of our experience from the salesman to the politeness and professionalism of fitters to the aftercare. The upheaval was kept to a minimum and more impressive was they made a great job of tidying up after! We noticed a big difference with the warmth in the house after last winter and we just love coming home each night and seeing our house stand out from the others in the… Read Full Review

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★★★★★

“double doors and picture windows”

Written on: 14/05/2015 by Kristopherz342 (1 review written)

From start to finish the professionalism in which the job was done was exceptional and would recommend CR Smith to anyone… Read Full Review

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★★★★★

“really good service”

Written on: 11/05/2015 by robinwaddell (1 review written)

CR Smith erected a conservatory for us. The whole process was a pleasure from with the start to finish. To start with the 3D drawings that were produced gave a really good illustration of how the completed work would look and the sales person was not at all pushy - simply presenting the facts and allowing us plenty time to make our decision. Once the order was placed CR Smith took care of the building warrant process - an unbelievable 9 days from submission to approval! We then got a call to… Read Full Review

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★★★★★

“full house and conservatory”

Written on: 31/03/2015 by blessingtooth (1 review written)

Came in did the job! brilliant tradesman, brilliant result! They replaced 27 windows and one full conservatory. House looks fab. Thanks… Read Full Review

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★★★★★

“CR SMITH FIX ARE OUTSTANDING!”

Written on: 30/03/2015 by Walter410 (1 review written)

After buying a house and inheriting awful draughty old windows I called several companies to come and inspect them to see if they could be repaired. Company after company either refused to come, wanted £95 just to look at them or just weren't interested I was at my wits end. Then I noticed(to be honest I couldn't miss it!) A great big advert on the side of a trailer on the M8 advertising 'CR SMITH FIX' with the bold statement 'WHOEVER FITTED IT, WE CAN FIX IT' I thought it was worth a try… Read Full Review

Cr_Smith's Comment

Written on: 01/04/2015

Thank you so much for your comments. We're keen to pass your review on to the technician that completed the work, but can't locate your record from your username. Please can you call Neil in our FIX Department. Thank you.

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★★★★★

“Great job, no complaints”

Written on: 24/03/2015 by IsabellaShaw135 (1 review written)

We had a conservatory built towards the end of 2012. Right from the start I felt the project was well managed by people who knew what they were doing. There are squads for particular aspects of the work - the guys who dug the foundations, the joiners, the tilers etc. We found all of them to be pleasant and efficient. Since completion there have been a couple of minor issues which were quickly dealt with - no quibbling. One word of advice - make sure you choose the right size of conservatory… Read Full Review

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★★★★★

“Amazing! (in one word).”

Written on: 23/03/2015 by BentleyDuffy (1 review written)

We live in Edinburgh in an area where planning permission is needed,and give CR Smith their due from the outstart they weren't put off. The small space that we had to work with turned into more tham our expectations. The team we dealt with were all friendly, tidy and we knew where we stood. We had various companies into give us an estimate, but the salesman was the only one that didn't push or phone us up for a decision. I would definitely recommend them, and have done so… Read Full Review

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★★★★★

“Well worth while”

Written on: 20/03/2015 by Alibali1 (1 review written)

We had our four front windows replaced by CR Smith and they are great. What an improvement in the heat retention and they look really good quality. This is not the first time we have used this company their quality is consistent. The team from salesman to fitters were professional and efficient… Read Full Review

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★★☆☆☆

“Worst Decision Ever Made”

Written on: 19/03/2015 by I.P.Daily (1 review written)

Two days of fitting turned into two weeks of inconvenience because parts were missing as the surveyor had forgot to put them on the list, parts were damaged and needed replacing adding more delays. When the plasterer arrived he damaged a window sill so had to get that replaced, yet more time off work as fitters would only attend between 8 to 5. Fitter overran so when decorator arrived job wasn't complete and his visit was only rescheduled when I rang to find out where the decorator was, more… Read Full Review

Cr_Smith's Response to I.P.Daily's Review

Written on: 30/03/2015

We're sorry to hear about your experience and would like to discuss this further with you. Could you contact our Customer Services team directly so we can locate your details. Thank you.

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★★★★☆

“A Good Service And Good Quality ”

Written on: 19/03/2015 by andycmac (1 review written)

I had three double glazed windows put into my tenement flat and 6 months later I couldn't be happier! There were a few hiccups, make sure the surveyor includes everything the salesman promised and also some of the joinery needed retouching (but it was an old building). However CR Smith were committed to getting it right and finished to my high standards with no fuss what so ever. Payment only when the customer is satisfied gives us a lot of protection and should offer future customers all the… Read Full Review

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★★★★★

“Great windows, great staff!!”

Written on: 18/03/2015 by Jillian1882 (1 review written)

I had my windows installed a few months ago now and cannot be happier. They have made a huge difference to the overall look of my home. From the initial survey appointment through to instillation, I found the whole process very professional. CR Smith staff were there if I had any questions. The stars of the show were the window fitters. They took extra caution in my home, covering the flooring and carpets with sheets. The fitting was completed in less than a day, I had 6 windows to change… Read Full Review

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★★★★☆

“Good windows installed some time ago, have had no...”

Written on: 18/03/2015

Good windows installed some time ago, have had no problems except a very minor one at the start which was resolved very quickly. Wanted sash type windows which would fit in with the rest of the street and they do, virtually indistinguishable. Installers were able to 'replicate' an internal timber feature on one of the windows, another major company said this was not possible. Only downside they were quite expensive, more than some other companies, though not the most expensive , however you… Read Full Review

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