CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.5 / 5
336
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Latest Reviews

★★★★★

“double doors and picture windows”

Written on: 14/05/2015 by Kristopherz342 (1 review written)

From start to finish the professionalism in which the job was done was exceptional and would recommend CR Smith to anyone… Read Full Review

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★★★★★

“really good service”

Written on: 11/05/2015 by robinwaddell (1 review written)

CR Smith erected a conservatory for us. The whole process was a pleasure from with the start to finish. To start with the 3D drawings that were produced gave a really good illustration of how the completed work would look and the sales person was not at all pushy - simply presenting the facts and allowing us plenty time to make our decision. Once the order was placed CR Smith took care of the building warrant process - an unbelievable 9 days from submission to approval! We then got a call to… Read Full Review

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★★★★★

“full house and conservatory”

Written on: 31/03/2015 by blessingtooth (1 review written)

Came in did the job! brilliant tradesman, brilliant result! They replaced 27 windows and one full conservatory. House looks fab. Thanks… Read Full Review

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★★★★★

“CR SMITH FIX ARE OUTSTANDING!”

Written on: 30/03/2015 by Walter410 (1 review written)

After buying a house and inheriting awful draughty old windows I called several companies to come and inspect them to see if they could be repaired. Company after company either refused to come, wanted £95 just to look at them or just weren't interested I was at my wits end. Then I noticed(to be honest I couldn't miss it!) A great big advert on the side of a trailer on the M8 advertising 'CR SMITH FIX' with the bold statement 'WHOEVER FITTED IT, WE CAN FIX IT' I thought it was worth a try… Read Full Review

Cr_Smith's Comment

Written on: 01/04/2015

Thank you so much for your comments. We're keen to pass your review on to the technician that completed the work, but can't locate your record from your username. Please can you call Neil in our FIX Department. Thank you.

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★★★★★

“Great job, no complaints”

Written on: 24/03/2015 by IsabellaShaw135 (1 review written)

We had a conservatory built towards the end of 2012. Right from the start I felt the project was well managed by people who knew what they were doing. There are squads for particular aspects of the work - the guys who dug the foundations, the joiners, the tilers etc. We found all of them to be pleasant and efficient. Since completion there have been a couple of minor issues which were quickly dealt with - no quibbling. One word of advice - make sure you choose the right size of conservatory… Read Full Review

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★★★★★

“Amazing! (in one word).”

Written on: 23/03/2015 by BentleyDuffy (1 review written)

We live in Edinburgh in an area where planning permission is needed,and give CR Smith their due from the outstart they weren't put off. The small space that we had to work with turned into more tham our expectations. The team we dealt with were all friendly, tidy and we knew where we stood. We had various companies into give us an estimate, but the salesman was the only one that didn't push or phone us up for a decision. I would definitely recommend them, and have done so… Read Full Review

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★★★★★

“Well worth while”

Written on: 20/03/2015 by Alibali1 (1 review written)

We had our four front windows replaced by CR Smith and they are great. What an improvement in the heat retention and they look really good quality. This is not the first time we have used this company their quality is consistent. The team from salesman to fitters were professional and efficient… Read Full Review

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★★☆☆☆

“Worst Decision Ever Made”

Written on: 19/03/2015 by I.P.Daily (1 review written)

Two days of fitting turned into two weeks of inconvenience because parts were missing as the surveyor had forgot to put them on the list, parts were damaged and needed replacing adding more delays. When the plasterer arrived he damaged a window sill so had to get that replaced, yet more time off work as fitters would only attend between 8 to 5. Fitter overran so when decorator arrived job wasn't complete and his visit was only rescheduled when I rang to find out where the decorator was, more… Read Full Review

Cr_Smith's Response to I.P.Daily's Review

Written on: 30/03/2015

We're sorry to hear about your experience and would like to discuss this further with you. Could you contact our Customer Services team directly so we can locate your details. Thank you.

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★★★★☆

“A Good Service And Good Quality ”

Written on: 19/03/2015 by andycmac (1 review written)

I had three double glazed windows put into my tenement flat and 6 months later I couldn't be happier! There were a few hiccups, make sure the surveyor includes everything the salesman promised and also some of the joinery needed retouching (but it was an old building). However CR Smith were committed to getting it right and finished to my high standards with no fuss what so ever. Payment only when the customer is satisfied gives us a lot of protection and should offer future customers all the… Read Full Review

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★★★★★

“Great windows, great staff!!”

Written on: 18/03/2015 by Jillian1882 (1 review written)

I had my windows installed a few months ago now and cannot be happier. They have made a huge difference to the overall look of my home. From the initial survey appointment through to instillation, I found the whole process very professional. CR Smith staff were there if I had any questions. The stars of the show were the window fitters. They took extra caution in my home, covering the flooring and carpets with sheets. The fitting was completed in less than a day, I had 6 windows to change… Read Full Review

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★★★★☆

“Good windows installed some time ago, have had no...”

Written on: 18/03/2015

Good windows installed some time ago, have had no problems except a very minor one at the start which was resolved very quickly. Wanted sash type windows which would fit in with the rest of the street and they do, virtually indistinguishable. Installers were able to 'replicate' an internal timber feature on one of the windows, another major company said this was not possible. Only downside they were quite expensive, more than some other companies, though not the most expensive , however you… Read Full Review

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★★★★★

“Windows for Us ”

Written on: 18/03/2015 by Joyce62 (1 review written)

We are very pleased with our new windows. We like the quality of the materials and the design of the window surrounds. The oak finish is beautiful and gives a lovely light felling to the room. During the recent storms, the wind blew to gale force and we were a bit concerned as the house shook a couple of times, the windows whistled a little but they stayed solidly in place, we have had no problems with the fitting of the windows. I can truly say "Windows for Us" … Read Full Review

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★★★★☆

“A GREAT COMPANY TO DEAL WITH”

Written on: 18/03/2015 by brGordon156 (1 review written)

I have had a three installations by CR Smith, all went well, on time and with very good polite workmen. On my first installation, just as the staff left I noticed a thin scratch on the glass of a large window. On calling the office a surveyor was sent out to look at it and the glass was replaced without question. On each installation I used the 12 months interest free payment plan through Hitachi finance. Not the easiet of companies to deal with when you have a question, you know with some big… Read Full Review

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★★★★★

“Excellent windows, exceptional window & door installer.”

Written on: 17/03/2015 by JadenChase (1 review written)

Gentleman who installed windows & door took great pride in his job and was courteous and polite at all times. Windows & door excellent quality, extremely pleased with whole experience… Read Full Review

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★★★★★

“CR Smith are the best”

Written on: 17/03/2015 by grahamscott (1 review written)

We have all our windows (8) and our front and back door done by CR Smith , the wooden faces on the windows and doors made it a easy buy for us the workmanship is second to none , plus a stain varnish from there painter too , the complete package from salesman to the painter , don't use anyone else CR Smith it you wont be disappointed… Read Full Review

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★★★★★

“Complete Window and Door Replacement”

Written on: 14/03/2015 by Imiddle (1 review written)

We had 11 windows, front and back door and french doors replaced by CR Smith last week. The house looks fantastic and this investment has certainly added some value to the property. The sales manager from the inverness office was the most technically astute out of the 4 other sales people we saw and we knew straight away the quality of the windows as demonstrated surpassed the competition. We waited 6 months before we placed the order as it was a significant amount for us but the price was… Read Full Review

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★★★★★

“Excellent service”

Written on: 14/03/2015 by cackles (1 review written)

Very nice salesman called on time complete with samples and from the outset I received excellent service. I had window fitted exactly as requested and the salesman, fitters and after sales team were very efficient and friendly. I would certainly recommend this company to my friends and family… Read Full Review

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★★★★★

“Not pushy, good product and job well done”

Written on: 13/03/2015

Having used CR smith for my Mum's house it was the logical choice for our own as I had been very impressed by the salesmen, the fitters and the quality of the product. We had a door, sliding patio doors and a window replaced and are delighted with all three. We felt comfortable with the salesman who came to see us in the evening which suited us better, and the fitters were efficient and left no mess. They also arranged for repair of a little plaster round the patio doors - all included in the… Read Full Review

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★★★★★

“Great Job”

Written on: 12/03/2015

Installed our final 3 windows for us and we were both very happy with the service provided and the standard of product and finish. There were a couple of issues with the detailing of the windows which we highlighted to the company. They arranged to have their workers call back and make the alterations we requested at no extra charge. Quite happy to recommend CR Smith to friends and family and they would be the first company we would call if we required any further work. Overall they deserved… Read Full Review

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★★★★☆

“Beautiful conservatory ”

Written on: 09/03/2015

We had our conservatory built over a year ago. The building of it was very straight forward and each day a project manager came out to check up on what happened. Our only problem was the finishing off outside round the conservatory. We'd been told that everything would be put back as we had paving stones but there is still a gap left which we have told them about. The conservatory itself is absolutely beautiful. We have beautiful flooring and the sills around the inside ( extra seating at a… Read Full Review

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