Written on: 03/10/2011 by potsie67 (3 reviews written)
Had a joint Visa/Mastercard account for over 20 years. Then last year when I tried to use the Visa card, it was rejected and when I rang them it had been cancelled. They claimed that they had sent me a letter months beforehand advised that the Mastercard was being changed to Plantinum and in this same letter I was advised that the Visa part was being removed unless I contacted them and requested it. I strongly refuted recieving any such letter and demanded that the Visa part was reinstated,... (read more)
Written on: 23/05/2011 by chookyembra (1 review written)
I have had a Natwest Mastercard since 1982, and have had no other Natwest account. Staying with Natwest for so long indicates that, generally, I have been satisfied with the service. Until today's ludicrous situation.
For several years I have logged into Natwest Online banking to get card statements and other information on-line.
After being late with a couple of payments, I wanted to set up a direct debit. Natwest's instructions are first to register on-line at... (read more)
As rated by real users
" Awful Customer Service " Read More
" Appalling Customer Services " Read More
Written by BendyB
" Great card but be vigalant and terrible CS at weekend " Read More
" Stay away. " Read More
" Please Please Avoid This Company!!!!!!!! " Read More