Poundland Reviews

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★★☆☆☆
1.7 / 5
11
18% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Do you shop at Poundland stores? Maybe you love them for their bargain prices, or for the customer service you have received, or even for their online shop www.poundland.co.uk? Whatever your opinions and experiences with Poundland shops, write a review to help other bargain hunters find their perfect place to shop.
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Latest Reviews

★★☆☆☆

“disappointed with a poor service”

Written on: 14/09/2015 by RoxieMorse (1 review written)

The next day, still having not heard from anyone at John Lewis, I called again to try to inquire about my blinds only to hear that the order had not been processed upon the day of purchase and had only been placed after I had gone to inquire in store!… Read Full Review

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★☆☆☆☆

“7 Day Blind Service”

Written on: 14/09/2015 by CaroleBattle (1 review written)

I ordered blinds through the 7 Day Blind Service with John Lewis with meI ordered blinds through the 7 Day Blind Service with John Lewis with measuring and fitting services and paid in full on the day in store. I did not hear from them in regards to the fitting service and after ten days I went into store to follow up. I was told by the sales associate that the person who dealt with the blinds and curtains orders were on break and they would contact me by the end of the day... The next day… Read Full Review

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Roxiemorse's Response to CaroleBattle's Review

Written on: 14/09/2015

thank you, I agree with this review

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★★☆☆☆

“Absolutely terrible”

Written on: 14/09/2015 by LeolaBest (1 review written)

Paid for a guaranteed delivery and no show. On calling John Lewis they can't say where our delivery is and whether we will receive it today. Absolutely gutted we have wasted our evening waiting for an expensive TV which is no where to be seen. Ridiculous, customer service zero. Will not be recommending to any family, friends or colleagues… Read Full Review

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★☆☆☆☆

“Overcharged”

Written on: 14/09/2015 by IsabelleFerrell (1 review written)

I've just spoken to Scott in customer services and he tells me he needs photographic evidence of this overpayment. The charge should total… Read Full Review

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Leolabest's Response to IsabelleFerrell's Review

Written on: 14/09/2015

real, I agree with this review

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★★☆☆☆

“I purchased a Bosch hub and installation on John Lewis...”

Written on: 14/09/2015 by VelmaEllison (1 review written)

I purchased a Bosch hub and installation on John Lewis website, to replace the older Bosch hob. The hob stopped working within less than 12 hours post installation. I called John Lewis to request that they send an engineer to check the hob and the connections to complete the installation. I ended up being transferred several times, with no single department willing to take the responsibility for this. John Lewis' online department did not want to deal with this as well. It turns out, when a… Read Full Review

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★☆☆☆☆

“TERRIBLE DELIVERY SERVICE”

Written on: 14/09/2015 by LenoraWitt (1 review written)

I ordered a baby monitor and some baby clothing online a week ago. I received email from Hermes on Tuesday afternoon saying my John Lewis order had been successfully delivered, with no trace of my parcel's whereabouts. On calling Hermes they took no responsibility for the parcel and I was told to contact JL. On calling JL and after holding the line for 30 minutes I was told that the parcel may have been wrongly delivered and Hermes will get back in touch. The next morning there was an email… Read Full Review

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Lenorawitt's Response to LenoraWitt's Review

Written on: 14/09/2015

bad

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Carolebattle's Response to LenoraWitt's Review

Written on: 14/09/2015

yes

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Isabelleferrell's Response to LenoraWitt's Review

Written on: 14/09/2015

thanks, I agree with this review

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Luanntalley's Response to LenoraWitt's Review

Written on: 14/09/2015

agree, I agree with this review

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★★★☆☆

“Colour Magnet- Not!”

Written on: 11/03/2015 by dale evans (6 reviews written)

Get what you pay for- a cliche I hate..and most of my Poundland buys have been good value - but I caution against the laundry product Colour Magnet. Utterly useless. Put your £ toward Colour Catchers from Spotless or Dylon. (The touchscreen styli are pretty rubbish too..you'll do MUCH better, for less, at DX.com)… Read Full Review

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★☆☆☆☆

“Rude staff ”

Written on: 17/01/2015 by Littlexp1990 (1 review written)

The poundland store in great bridge!!! Me and my son was shopping I asked a member of staff a question and the member of staff was so rude to me and my 5 Year old son it was unreal.his nasty attitude towards customers should not be except able should not b able to work there x… Read Full Review

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★☆☆☆☆

“Worst place to shop or work!!!!”

Written on: 11/01/2015 by Hmdf (1 review written)

Got a temp job for over christmas to better thing for my kids and ended up a lot worse off than I was, counter staff were polite and helpful but the manager was no help what so ever start to finish, twice he intentionally gave me the wrong wage (under payed) he wasn't helpful when I called about it and lied everytime I called, he was never instore but I've never known a manager that doesn't do nothing like him. I never fit my wage until I took it higher up and complained. As for the supervisor… Read Full Review

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★☆☆☆☆

“Staff abusive and I am £20 out of pocket. Will take...”

Written on: 19/02/2011

Staff abusive and I am £20 out of pocket. Will take them to small claims court… Read Full Review

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★★★★☆

“I shop at the Poundland in Bromley, Kent. It's fine...”

Written on: 02/12/2009

I shop at the Poundland in Bromley, Kent. It's fine when there aren't many people in the shop, but when it's crowded, it's a nightmare! Narrow aisles and people with pushchairs who stop and browse, so no-one can get past them.

Also, this time of the year leading up to Christmas, ladies, watch your handbag! A couple of weeks ago, I got home from Poundland and found someone had slit the side of my handbag with a sharp knife in an attempt to steal my purse. Luckily, they didn't succeed. I… Read Full Review

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Laverneknowles's Comment

Written on: 14/09/2015

thanks for the chat

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