Comet Clearance Auctions Reviews - www.clearance-comet.co.uk

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★★☆☆☆
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Latest Reviews

★★★☆☆

“DSG /Dixon Whole Sale auction ”

Written on: 13/06/2014 by Mat13 (1 review written)

Hello I am desparetly looking for whole sale auction. I have heard DSG/Dixon is the biggest auction in the UK. I would highly appreciate and grateful if someone can guide me how to access DSG/Dixon bulks auction. Many many thanks … Read Full Review

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★☆☆☆☆

“What goes around comes around”

Written on: 17/12/2012 by 1234.0 (1 review written)

I said in a complaint last year that if they continue to treat customers like they do they won't have a business left. This is nothing to do with the recession as places like Currys and Argos are still going strong. Why? Simple because they treat the customers decently, fairly and with dignity. Good riddance. … Read Full Review

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★☆☆☆☆

“Boken”

Written on: 24/11/2012 by benn1976 (1 review written)

My American style Fridge arrived Broken. The Samsung engineer had not heard of the comet auction website. He said that my warranty was invalid due to it being tapered with/already unsuccessfully trying to fix it. After 2 weeks of no frigde. I was told that the fridge could have been broken, while being put into safe/shop mode. The fridge was eventually fixed with no charge… Read Full Review

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★★★★★

“Excellent Service product”

Written on: 02/11/2012 by mrhad (1 review written)

Had a few things from the online auction and I can honestly say I have never experienced any problems. I see a lot of negative comments on here but people/customers only tend to make comments when something is not to their standard and many happy people don't think to leave a review, so I thought I comment on my experiences although I'm sure that some people could have issues but who doesn't and we are all human. Purchased a cooker and won the auction and got if for £200 cheaper… Read Full Review

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Purdy1948's Response to mrhad's Review

Written on: 24/11/2012

i have bough loads of things from the clearance site and never had any problems as comet is in a bit ot trouble just now the site is closed but for me its very good and you save a we bit on the shop price i hope comet get someone to take them over

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★★★★★

“Great big savings”

Written on: 24/10/2012 by james8169 (1 review written)

Bought a Miele washing machine for £650 incl del and disposal of old machine. Saved £500 on store price and £350 on cheapest website. I bid in the last 30 seconds and I am not a Comet employee or fake bidder! Delivery was arranged for 7 days after auction end. Got a phone call half an hour before delivery (at 6:30 am for 7). Found damage has been overstated on website so very please and would not have made too much of a fuss about it had it been delivered new… Read Full Review

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★☆☆☆☆

“Card declined - oh wait its our system and we sold it”

Written on: 08/10/2012 by chaw6125 (1 review written)

I bid and won a dual fuel oven for £245 plus the cost of the delivery. £270 all in for a reported £600 cooker. Seems OK as the scratches and dents on both sides are not an issue as they won't be seen when installed in the kitchen. I got the email to say I won, so logged on and paid with my credit card. Good times! I later got an email to say that my order has been cancelled and to contact them to find out why. I rang the number and sat on hold for 15 minutes before being told that they… Read Full Review

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★☆☆☆☆

“LEAVE WELL ALONE”

Written on: 12/09/2012 by emmeline7 (1 review written)

After several negative outcomes using this site I have had enough. My latest experience involved bidding for a double oven on which I was outbid after the time had expired on the website. To add insult to injury Comet have just informed me that my bid is now successful as the winner did not complete the purchase within 24 hours. I have declined the purchase because the oven is being offered at my highest bid of £200. However, the person who failed to complete had been bidding against me… Read Full Review

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★☆☆☆☆

“Comet claim they don't deliver gas appliances to London.”

Written on: 02/09/2012 by Consumerconcern (1 review written)

Last week I successfully bid for a gas cooker and at time of payment opted for connection and disposal of the old cooker. Two days later a message is left asking me to call to arrange delivery. The next I call back and deliver is arranged for 4 December. Later that day I got another call saying that the delivery couldn't be done until 12 December. Three calls and no mention that gas or dual fuel appliances could not be delivered to London. About midday today I received a call informing… Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICE? NOT IN THIS COMPANY!!!”

Written on: 29/08/2012

Hi. I've bought a fridge freezer two months ago and instead of a bargain I've got a headache! It started from a call at 07:00am on Sunday, which woke me up. I have been informed that the item I've arranged to be delivered between 14:00 & 18:00 will be delivered in 30 minutes!! I only managed to clean my face and put some clothes on when the delivery guys were knocking on my door. They've placed the item in the kitchen, asked me to sign for it and were gone. They meant to unwrap the item so I… Read Full Review

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★☆☆☆☆

“RIP OFF AND SCAM SAME BIDDERS”

Written on: 28/08/2012 by tinytimble (1 review written)

totally agree with reviews, comet used to have a scratch and dent warehouse in glasgow which is now closed as everything is now on their comet clearance site as they make so much more money scamming people. I recently tried to purchase a fridge freezer and same person kept bidding on like 20 different fridges (why would you need 20 fridges) everytime you put a bid you get outbid 5 mins later. Comet is definetely using fake accounts to up the prices i.e fridge that retails for £479.00 went… Read Full Review

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★☆☆☆☆

“Terrible after sales service”

Written on: 19/07/2012 by LinaG (1 review written)

Guys, Though you get a bargain sometimes be aware if you have any issue with your appliance (like my case) you'll not get anywhere!!!! I received my fully integrated washing machine without water connection pipe and no fixing pack to apply the door. Guess what 2.5 weeks of trying to get someone to call me to report this I had to purchase it myself through the manufacturer. So if I paid £257.00 for the appliance then £13.00 for the water connection pipe and £59.00 for the hinges you tell me… Read Full Review

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★★★★★

“Outstanding!”

Written on: 24/05/2012

What a find! I bid on a washer dryer. The dents and scratches were listed. I knew what I was getting - practically a brand new item, guaranteed for a year. Two lovely gentlemen have just been to deliver and install it. Outstanding customer service. Outstanding site. I'm recommending it to all my friends and family!… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 13/05/2012

Try the Online Comet Auction. This is an auction of returned/Damaged goods. Usually the auction site will state that instore, EG, Cooker £750, online auction bid at present £150 maybe even £350. The goods are usually damaged, hence the return, then you will be asked to type your post code in for the estimated delivery charge. I Personally typed 3 different post codes, and every one came back with a delivery price og £39.95. I went on to their own site to purcase the same cooker (BRAND NEW)… Read Full Review

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Cometauctions's Comment

Written on: 24/07/2012

We are sorry that you feel we are a 'rip off' and we would like to address some of your comments.

On the Comet Clearance Auction site our delivery charges range between £8.12 and £30.59. This is because our products come from various parts of the country whereas our pristine stock on comet.co.uk is based in one of 2 distribution centres.

The store price stated is the store price at the time the auction was listed.

Also you are under no obligation to use our installation service, it is an additional service we offer.

Comet Auctions

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★★☆☆☆

“Descriptions of goods are not correct, unlisted faults”

Written on: 02/03/2012

I have bought two items from the Comet Auction site. The first one a integrated Bosch dishwasher was listed as having no faults and no parts missing. Delivery service was great, it arrived on time but when we unpacked it it had a large dint in one of the corners, the cutlery basket was missing and parts of the door fixing kit were missing. We hadn't saved much money on the list price so we sent it back. No problems with the pick up or the refund both worked fine. We put it down to bad… Read Full Review

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★☆☆☆☆

“Won Auction but sold to another 'bidder'”

Written on: 10/02/2012

Hi placed a bid of £117 for a dishwasher that said new unboxed - no faults. I wasnt arround for the auction end but I received an email saying my current bid was £92 but maximum bid was £117. When I returned I had an email saying your bid of £97 was outbid, then another email saying you lost the item. I logged on to see how much the item sold for and it was £117! I checked to see when the bid was placed and the "winner" placed the bid just before the auction ended (after me) I called the… Read Full Review

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Cometauctions's Comment

Written on: 27/02/2012

We are currently looking into this case as it would appear from the detail you have provided that the information supplied to you was incorrect.

The actual winning Customer's maximum bid was higher than your maximum bid so they should have won the bid and paid more than your maximum.

It would appear in this case that this did not happen and the winning bid matched your maximum bid even though you placed a bid before.

We apologise that you were negatively impacted and that you did not receive the Customer Service that you expected. We are internally investigating this also.

Comet Auctions Team

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Guest's Comment

Written on: 28/02/2012

I still think you are a fraud! Rubbish website, rubbish service! 99% sure your lying now as you refuse to prove to me your excuse! Never called me back when I was told you would.....surprise surprise! AVOID AVOID AVOID!!!!!!!!!!!!!!

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★☆☆☆☆

“WARNING! Do not use the Comet Auction website.”

Written on: 06/02/2012 by Joelkafetz (1 review written)

I bought a fridge freezer in October 2011 from the auction website. It was not delivered on the day they said it was going to be and their delivery man and customer services advisors were rude and unhelpful to me after I waited in for 12 hours for the delivery. It was delivered later that week but broke down 30 days after delivery and it took numerous calls to their premium rate number and emails to their managing directors office to get it fixed. Five weeks after the fridge was repaired it… Read Full Review

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★★★★☆

“No Complaints here”

Written on: 08/01/2012 by OvenBakedMoney (1 review written)

I would like to start by saying, if you are looking for a very good / cheap bargain then look no further. You have to realise, items purchased here are mainly “seconds”, may have been damaged, knocked about, and have been used and returned for some reason or another. So if you bid at the right time, you may kick up a £660 washing machine for £380(including delivery) like I did with minor cosmetic damage to it. Delivered on the day requested, delivery guys very helpful. Yes delivery cost… Read Full Review

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★★★★★

“Got a bargain”

Written on: 03/01/2012 by noncomposmentis (1 review written)

I was really worried when I read the reviews here AFTER placing a winning bid for a fridge. I placed a maximum bid of £211 but in the end won the fridge for £181. The delivery fee was a bit steep (£51.01 for a 15.9 cu feet fridge) but was delivered on time. The delivery guys were really good and professional. They moved the fridge to the third floor apartment via the apartment lift. The firdge is pretty big so fitting it through various doors of the apartment was not easy but they managed… Read Full Review

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★☆☆☆☆

“Beware missing parts.”

Written on: 22/12/2011

Bought an integrated freezer from comet auction. When my builder came to fit the integrated door he found that the freezer came without instructions and WITHOUT the necessary fittings. The auction add said that no pieces were missing! I contacted Comet and was told that because I hadnt reported the parts were missing within 7 days of purchase "they are unable to assist you any further on this occasion." AWFUL SERVICE !! Stay Clear of THEM!! Also when you ring their customer service they… Read Full Review

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★☆☆☆☆

“TERRIBLE AVOID AT ALL COST!!!! MASSIVE CON!!!!”

Written on: 15/12/2011 by Hamilton1974 (1 review written)

This only has stars as i cant give NONE!!! .............. Purchased a Indesit Condenser Dryer at a good price. I have just moved house and was happy I managed to win. I paid for the item but was informed it was unauthorised by my bank looked at my funds and thought strange money was there but now it not so tried again to get the dryer ordered but gain was unauthorised by my bank (So Comet Said!!!!) I called the bank to ask why I had no funds and I was getting unauthorised to purchase my goods… Read Full Review

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