Written on: 17/12/2012 by 1234.0
I said in a complaint last year that if they continue to treat customers like they do they won't have a business left. This is nothing to do with the recession as places like Currys and Argos are still going strong. Why? Simple because they treat the customers decently, fairly and with dignity. Good riddance. (read more)
Written on: 24/11/2012 by benn1976 (1 review written)
My American style Fridge arrived Broken. The Samsung engineer had not heard of the comet auction website. He said that my warranty was invalid due to it being tapered with/already unsuccessfully trying to fix it. After 2 weeks of no frigde. I was told that the fridge could have been broken, while being put into safe/shop mode. The fridge was eventually fixed with no charge (read more)
Written on: 02/11/2012 by mrhad (1 review written)
Had a few things from the online auction and I can honestly say I have never experienced any problems. I see a lot of negative comments on here but people/customers only tend to make comments when something is not to their standard and many happy people don't think to leave a review, so I thought I comment on my experiences although I'm sure that some people could have issues but who doesn't and we are all human. Purchased a cooker and won the auction and got if for £200 cheaper,... (read more)
Written on: 24/10/2012 by james8169 (1 review written)
Bought a Miele washing machine for £650 incl del and disposal of old machine. Saved £500 on store price and £350 on cheapest website. I bid in the last 30 seconds and I am not a Comet employee or fake bidder! Delivery was arranged for 7 days after auction end. Got a phone call half an hour before delivery (at 6:30 am for 7). Found damage has been overstated on website so very please and would not have made too much of a fuss about it had it been delivered new. (read more)
Written on: 08/10/2012 by chaw6125 (1 review written)
I bid and won a dual fuel oven for £245 plus the cost of the delivery. £270 all in for a reported £600 cooker. Seems OK as the scratches and dents on both sides are not an issue as they won't be seen when installed in the kitchen. I got the email to say I won, so logged on and paid with my credit card. Good times! I later got an email to say that my order has been cancelled and to contact them to find out why. I rang the number and sat on hold for 15 minutes before being told that they... (read more)
Written on: 12/09/2012 by emmeline7 (1 review written)
After several negative outcomes using this site I have had enough. My latest experience involved bidding for a double oven on which I was outbid after the time had expired on the website. To add insult to injury Comet have just informed me that my bid is now successful as the winner did not complete the purchase within 24 hours. I have declined the purchase because the oven is being offered at my highest bid of £200. However, the person who failed to complete had been bidding against me... (read more)
Written on: 02/09/2012 by Consumerconcern (1 review written)
Last week I successfully bid for a gas cooker and at time of payment opted for connection and disposal of the old cooker. Two days later a message is left asking me to call to arrange delivery. The next I call back and deliver is arranged for 4 December. Later that day I got another call saying that the delivery couldn't be done until 12 December. Three calls and no mention that gas or dual fuel appliances could not be delivered to London. About midday today I received a call... (read more)
Written on: 29/08/2012
Hi. I've bought a fridge freezer two months ago and instead of a bargain I've got a headache! It started from a call at 07:00am on Sunday, which woke me up. I have been informed that the item I've arranged to be delivered between 14:00 & 18:00 will be delivered in 30 minutes!! I only managed to clean my face and put some clothes on when the delivery guys were knocking on my door. They've placed the item in the kitchen, asked me to sign for it and were gone. They meant to unwrap the item so I... (read more)
Written on: 28/08/2012 by tinytimble
totally agree with reviews, comet used to have a scratch and dent warehouse in glasgow which is now closed as everything is now on their comet clearance site as they make so much more money scamming people. I recently tried to purchase a fridge freezer and same person kept bidding on like 20 different fridges (why would you need 20 fridges) everytime you put a bid you get outbid 5 mins later. Comet is definetely using fake accounts to up the prices i.e fridge that retails for £479.00 went... (read more)
Written on: 19/07/2012 by LinaG
Guys, Though you get a bargain sometimes be aware if you have any issue with your appliance (like my case) you'll not get anywhere!!!! I received my fully integrated washing machine without water connection pipe and no fixing pack to apply the door. Guess what 2.5 weeks of trying to get someone to call me to report this I had to purchase it myself through the manufacturer. So if I paid £257.00 for the appliance then £13.00 for the water connection pipe and £59.00 for the hinges you tell... (read more)
Written on: 24/05/2012
What a find! I bid on a washer dryer. The dents and scratches were listed. I knew what I was getting - practically a brand new item, guaranteed for a year. Two lovely gentlemen have just been to deliver and install it. Outstanding customer service. Outstanding site. I'm recommending it to all my friends and family! (read more)
Written on: 13/05/2012
Try the Online Comet Auction. This is an auction of returned/Damaged goods. Usually the auction site will state that instore, EG, Cooker £750, online auction bid at present £150 maybe even £350. The goods are usually damaged, hence the return, then you will be asked to type your post code in for the estimated delivery charge. I Personally typed 3 different post codes, and every one came back with a delivery price og £39.95. I went on to their own site to purcase the same cooker (BRAND... (read more)
Written on: 02/03/2012
I have bought two items from the Comet Auction site. The first one a integrated Bosch dishwasher was listed as having no faults and no parts missing. Delivery service was great, it arrived on time but when we unpacked it it had a large dint in one of the corners, the cutlery basket was missing and parts of the door fixing kit were missing. We hadn't saved much money on the list price so we sent it back. No problems with the pick up or the refund both worked fine. We put it down to bad... (read more)
Written on: 10/02/2012
Hi placed a bid of £117 for a dishwasher that said new unboxed - no faults. I wasnt arround for the auction end but I received an email saying my current bid was £92 but maximum bid was £117. When I returned I had an email saying your bid of £97 was outbid, then another email saying you lost the item. I logged on to see how much the item sold for and it was £117! I checked to see when the bid was placed and the "winner" placed the bid just before the auction ended (after me) I called... (read more)
Written on: 06/02/2012 by Joelkafetz (1 review written)
I bought a fridge freezer in October 2011 from the auction website. It was not delivered on the day they said it was going to be and their delivery man and customer services advisors were rude and unhelpful to me after I waited in for 12 hours for the delivery. It was delivered later that week but broke down 30 days after delivery and it took numerous calls to their premium rate number and emails to their managing directors office to get it fixed. Five weeks after the fridge was repaired it... (read more)
Written on: 08/01/2012 by OvenBakedMoney (1 review written)
I would like to start by saying, if you are looking for a very good / cheap bargain then look no further. You have to realise, items purchased here are mainly “seconds”, may have been damaged, knocked about, and have been used and returned for some reason or another. So if you bid at the right time, you may kick up a £660 washing machine for £380(including delivery) like I did with minor cosmetic damage to it. Delivered on the day requested, delivery guys very helpful. Yes delivery... (read more)
Written on: 03/01/2012 by noncomposmentis (1 review written)
I was really worried when I read the reviews here AFTER placing a winning bid for a fridge. I placed a maximum bid of £211 but in the end won the fridge for £181. The delivery fee was a bit steep (£51.01 for a 15.9 cu feet fridge) but was delivered on time. The delivery guys were really good and professional. They moved the fridge to the third floor apartment via the apartment lift. The firdge is pretty big so fitting it through various doors of the apartment was not easy but they... (read more)
Written on: 22/12/2011
Bought an integrated freezer from comet auction. When my builder came to fit the integrated door he found that the freezer came without instructions and WITHOUT the necessary fittings. The auction add said that no pieces were missing! I contacted Comet and was told that because I hadnt reported the parts were missing within 7 days of purchase "they are unable to assist you any further on this occasion." AWFUL SERVICE !! Stay Clear of THEM!! Also when you ring their customer service... (read more)
Written on: 15/12/2011 by Hamilton1974 (1 review written)
This only has stars as i cant give NONE!!! .............. Purchased a Indesit Condenser Dryer at a good price. I have just moved house and was happy I managed to win. I paid for the item but was informed it was unauthorised by my bank looked at my funds and thought strange money was there but now it not so tried again to get the dryer ordered but gain was unauthorised by my bank (So Comet Said!!!!) I called the bank to ask why I had no funds and I was getting unauthorised to purchase my... (read more)
Written on: 07/12/2011 by ihatecometauctions
I gave them one stay only because you can't give no stars!! Bought a gas cooker via the auction website. It was a reasonable bargain. However when it arrived it last Monday (November 28th) (a) it looked nothing like the picture and (b) the glass door on the grill was smashed Having got rid of our old cooker already we couldn't send it back and wait in hope to find another for the same price - we might have been waiting months - so they said they would send someone out to fix it the... (read more)
Written on: 03/12/2011
I have won 2 auctions on goods .Paid by debit card and awaited delivery.On the first occasion was contacted the day prior to delivery contacted to ensure me the goods would be delivered the following day within a 12 hour window.On day of delivery was contacted and informed goods had been damaged at the distributors depot and were beyond repair.On the second occasion was contacted on the day of delivery telling me the goods have been damaged beyond repair,thirty minutes later i was contacted... (read more)
Written on: 10/10/2011
i have bid a few times and lost at the last min either comet never got there resevred price they wanted ,also check out the price rrp is not the price it is the price it can be charged but never is everything comet sell is about 200 more expensive than other places they only match currys so try other stores before bidding as rip of , also have a look at the initals when people bidding it seems to be the same people winning so they are something going on maybe they should be investigate in... (read more)
Written on: 27/09/2011
I bought (what was supposed to be) a stainless steel, build-in fan oven for what I though was a decent-ish price. It was advertised as having a couple of dents on the top. It was paid for and a delivery date was agreed. A couple of days before the agreed delivery date, I was called and told that there was a problem with my order. In fact, the oven was not stainless steel, it was black. The options given to me were: 1) Go ahead with the order, 2) Cancel the order, receive a full refund and... (read more)
Written on: 17/07/2011
First may I say that comet have discovered an easy way of selling off damaged and returned goods at unbelievable high prices and with only a 6 months warranty. The problem is it is at the consumers cost! OK nobody has to buy from them but the site and the idea look very tempting. When I first used it I was convinced that I would be able to save money and pay a fair price for goods which might not be perfect but would be good enough. Well I've now wasted two weeks bidding on items only to... (read more)
Written on: 31/05/2011 by eoomateoo (1 review written)
We have bought Beko washing machine that has been described as new ex-display with a few scratches. When it arrived the scratches were more less as decribed and that wasn't a big deal at all. Then it turned out that the washing machine has been used (traces of washing powder, moist and pubic hair inside) and on top of that soon it started to make a banging noise when starting spin. After waiting two weeks for the engineer to arrived he discovered that the left dumper was completely missing... (read more)
Written on: 04/05/2011 by Jason Milne (1 review written)
After buying an american style fridge freezer i was more than surprised to discover that the delivery crew refused to carry it up 20 steps to my flat claiming it was a health and safety issue. They wanted to leave it for my father, in his eighties!, and myself with a heart condition to carry, obviously this wasnt happening so they took it back to the depot. When i called Comet they said it shouldnt have been a problem and would look into it, 2 minutes later it changed to they wouldnt look... (read more)
Written on: 13/04/2011
This is a warning to all those who hope to buy on the COMET Auction site. I have used and purchased from this site on many occasions and Yes i have in the main been unsuccessful. However, I have been at times been the highest bidder. And YES please take note you have to bid really high to get it. and hence its more then likely youre not getting a bargain....!!! Although very easy to use the site, Unfortunately it is very difficult to obtain a price which would seem reasonable especially at... (read more)
Written on: 28/03/2011
I bought a fridge freezer with small dent on front, for £235.00. When it arrived I could not find the dent. It turned out te be at the very bottom of the lower door. The fridge sells for £397.00 at comet and £498.00 at currys. We are very happy. Delivery is expensive though. (read more)
Written on: 22/03/2011
I am amazed that so many people dont check on the price of the item before bidding. I have found that the auction web sight state a selling price but infact they were selling for £150 cheaper in the shop new.I reported this to them and they say its down the bidder to check price !! I reported this trading standerds.Allso many items can be bought cheaper new.
bring up google, press the shopping tab, copy and paste the make and modle your thinking of buying. it will bring up of shops and... (read more)
Written on: 14/03/2011 by benchmark51 (1 review written)
Comet clearance 'auction'
I have won 3 bids on this site. I refresh the page often, right up to the auction close. At the close I'm still the highest bidder, but then comes evaluation and then I'm told I have been outbid. Always by 1 bid higher (£5). I think if they don't like the bid they withdraw the item and put on later. It makes it a waste of time and not a proper auction. Do yourself a favour use asda or tesco at least their honest with their customers. I don't doubt a few are... (read more)
Written on: 21/02/2011
I purchased a dishwasher for £100 cheaper then in store description said two small dent but I can not see them. by only negative is it was missing the cutlery basket which wasn't noted so have called customer service to send out a new one (read more)
Written on: 20/02/2011
Bought a Fridge from comet clearance auctions worth £180 for £31 + £30 delivery. The fridge was pretty much brand new with just a dent on the door and side. Have had this fridge for about a month now and its working fine, Great Buy!
This review on comet clearance auctions has only been given 2 stars overall because i've just noticed while I was bidding on different items, there is an automated bid system in place to always out bid you when ever you place a bid. I only noticed it because I... (read more)
Written on: 16/02/2011
Delivery company could not give a time or ring my mobile to tell me and so had to stay in all day to wait for delivery. Machine arrived and they had send a toatally different make not just model.
No body from comet rang about a new delivery time.
After 4 phone calls and being passed around we discovered that the auction was wrong and the machine we won and paid for was not available.
They offered our money back in full minus the delivery cahrge. Wow, they managed just to clear themselves... (read more)
Written on: 14/02/2011
this site is a complete on i have reported to watchdog , they set no reserve price you get beaten at a bid , then resale the item 5 mins later.
They have a terms and conditions which is very loose i may say,and not legal , and then when they the auctions closes they extend it !
Also employees are put here to bump up prices that is obvious nobody bids for 50 diff cookers, so that is my opinion !! honestl helod veiws (read more)
Written on: 01/02/2011
Bought a Toshiba video/DVD recorder. Item was exactly as descibed, fully boxed with no cosmetic faults, works perfectly. Only complaint I would have is that it was delivered by Parcel Force and so no delivery date provided. That said item arrived within a few days of payment and as I wasn't in Parcel Force took the liberty of leaving it at my local Post office which meant I didn't have to travel a zillion miles to collect it. I am now looking for a Freeview HD box and wouldn't hesitate to... (read more)
Written on: 11/01/2011
made a bid of £3.00 on a fridge freezer and won.comet decided not to honour the bid,instead decided to put 24hrs more on the closing clock.when email comet to complain was told there must be a problem with my server or my clock on computer is set wrong.well they sent me email confirming my £3.00 bid.well anyways the item went on to sell in the end for £172.00.will not be using them again. (read more)
Written on: 12/10/2010
I havent actually bought anything but tried to bid on several items and failed. Message kept appearing saying cannot display the page. Verry annoying when you are trying to bid at last minute and winning bid is well within your price range! (read more)
Written on: 01/10/2010
I found these reviews very helpful because...it gave fair comment and as a result I will not waste time and money on comet clearence.
It seems as if these auction sites prey on our human weekeness of GREED...and that greed entices us to believe we will purchase an item at a real bargain basement cost price.
Basic principle applies...if sound as if its too good to be true...then it is too good to be true...steer clear of it.
Thanks for all the comments listed...saved a lot of heart... (read more)
Written on: 23/08/2010
i have used Comet Auctions on three occasions and am now of the opinion that the items for sale are either returned for more than just a scratch as the description states or that the items have been thrown about and shaken so much that they are damaged internally. All three items have lasted between 5 months and 16 months. One of the fridges I brought brooke down over Christmas which was a disaster with all the food I brought and the shops not delivering until well after christmas, Comets... (read more)
Written on: 06/08/2010
I had a dryer delivered that was supposed to be £300 and I finally won it at £200 which I thought was good value for money. The delivery charge was a little disappointing at £25 when most places offer free delivery or only a small charge for these kinds of items. Their competitors e.g. dixons and currys are free and argos only charge £6. On their own website it's £20 so even there it's cheaper. Either way the problem report claimed that the only problem was a dent at the back of dryer and... (read more)
Written on: 30/07/2010
I have bought two items and was very pleased with the service. Higly recommend it. However, one thing that bugs me is that people will keep on bidding on it from a very early stage. I would recommend that one does not bid until towards the end as earlier bidding will always drive the prices up. If you are bidding for it in the hope yours is the highest bid, it is no use as you will always be outbid. PLEASE keep this in mind. COMET may not be very happy about it but everyone likes a... (read more)
Written on: 21/07/2010
Tried several times to access this website with only partial success. I kept getting 'cannot display this webpage', but there were no problems diagnosed when I ran the check.
Pretty hopeless if you are trying to bid for items, and even worse when you want to track the items ending soon.
Diabolical - not worth the effort. Might as well go to the store and haggle. (read more)
Written on: 24/05/2010
I was told about this site by a friend so loged on and proceeded to bid on a washing machine which had 1d 17hrs to go which meant that I would come back later to see how things were progressing well 2hrs left and now 7 bids so tried in vein to bid but the system would just through a BLANK who is conning Who here why does it bomb out at the last minute ?????????????????????!!!!!!!!!!!!!!!!!
DJ not a happy customer no support when required useless (read more)
Written on: 13/05/2010 by 15gardenhill (1 review written)
I bought a Hotpoint washer dryer, a ceramic hob double oven Indisit cooker and a Proline fridge freezer, for my daughters new house, the items were as described, a small dent on the side of the W/machine, no damage or scratches to the other appliances. Delivery was on the day asked for along with the time asked for, delivered by friendly obliging personnel. Total saving for me was over £600.00. top class, recommend to anyone. (read more)
Written on: 11/05/2010
Since changes to website could not log on never didn't receive new password until phoned with complaint, lost address details, site so slow again couldn't log on to bid in time then couldn't access products. My download speed checked at 5.4mbs so not that. Terrible site. Only good thing was that when black f/freezer turned up steel I could exchange it when I bought the replacement. (read more)
Written on: 10/05/2010
I would advise anyone who is thinking of using Comet Clearance website, DO NOT DO IT. I am having the worst experience ever, I am in tears. I "bid" "won" and paid for a washer dryer. Yes it arrived when they said it would despite not having any email confirmation from them that it was actually coming on the day requested!
First time of use, it did not work. Comet sent out an engineer who said it was a "right off" and should never have been sold to me. Depsite this, I have not been... (read more)
Written on: 29/04/2010
Awful, when they say goods unboxed they mean it. Ovens just wrapped in bubble wrap. One Badly dented and caused injury with sharp edges. And another oven had inside covered with glass and i put my hand in and got covered in glass splinters. So glad i did not cook with it as glass in food would have been deadly. What was there response sorry we can only collect and refund. Not go0d enough (read more)
Written on: 27/04/2010
I have bought three items on 3 separate occasions and each has been totally accurately described and arrived on the date notified. The customer service team were exceptionally helpful when I had a delivery time query and the actual delivery teams have telephoned before turning up to warn me they are about to arrive. On each item I saved over £100 which seemed a pretty good deal for a few scratches that aren't even visible when the appliances are in situ. I would definitely use this website... (read more)
Written on: 20/04/2010
You've got to know what to expect from Comet Clearance... a rubbish website that seems to be running at half speed, no email communication at all, only through their clunky website, and goods that are scratched, dented and damaged (but then you knew that). Don't expect to get the item you thought you would either... I bid on a Miele fridge freezer and was prepared to take the dents on the left hand side (would be against a wall anyway!) but the one that arrived had dents on the front, dents... (read more)
Written on: 14/04/2010
COMET AUCTIONS win the bid but when i went to pay it said "ITEM DOES NOT EXIST" persistance led to me making payment through diff link. morning of delivery phone msg stated item hadn't arrived at depot &someone would phone me at 10am. phoned emailed all day assured all would be fine item did exist just "misplaced" (MASSIVE fridge freezer) next afternoon after contacting them an email was sent to say the item had been smashed up in transit & i wouldn't receive it. the arrogance of the... (read more)
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