Boohoo Reviews - www.boohoo.com

★★☆☆☆
1.6 / 5
13.9% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Good service”

Written on: 31/03/2014 by Pink1976 (1 review written)

I ordered a dress from this company . It came very quickly after paying next day delivery . The dress was lovely bit id ordered too many . A refund was issued with no problems . Excellent service… Read Full Review

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“Cheap! Quick! Stop complaining.”

Written on: 10/02/2014

I have ordered several times from boohoo.com and every time the items were delivered in time and with relatively good quality clothing. Because I live in Australia I get free shipping which is awesome on top of pretty cheap clothing. Of course with any online shopping you shouldn't really order shorts/pants unless you've tried them on in an actual shop because sizing is different for every shop so I wouldn't recommend doing that either with boohoo. It is not over the top service or shipping… Read Full Review

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“Amazing site, throughly recommened! ”

Written on: 15/12/2013 by KJandAW (1 review written)

This site is amazing! I was worried as had read some bad reviews but I have nothing bad to say about boohoo at all. There was so much variety on the site, I found way more than I was looking for and brought 5 items from boohoo. Price is great and delivery was quick. I love every item I received, such good quality and fits perfectly. Going to be using this site a lot!!… Read Full Review

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“excellent! ”

Written on: 21/09/2013

I ordered some items, for next day delivery. The next day, I recieved an email sayong how unfortunately, they had, had a glitch in the their sytem, and my item would not arrive until the following day. Straight away they refunded me the two extra pound, and gave me a free nextbday delivery on my nexy order. The clothes were good quality too:)… Read Full Review

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Boohoo.com's Comment

Written on: 22/09/2013

ello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.


If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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“brilliant clothes”

Written on: 20/09/2013

I order quite a lot of clothing on boohoo,i find them very reasonable,wash nice,fit nice I am a 14 but looking at the size guide my top is a 14 and bottom 16 so because I like straight fitted dresses I send for a 16,sometimes I need to take a little in round the under arms but not very often.I find there clothes comfortable to wear.Price is right and delivery great… Read Full Review

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Boohoo.com's Comment

Written on: 22/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.


If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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“impressed”

Written on: 19/09/2013

ordered on a Sunday was with me the following Wednesday , communication was fantastic dresses look more amazing then in the picture , price , service and delivery i could not fault , have recommended this to my friends and family and will be buying again from Boohoo..Cant wait to wear these dresses and show people how beautiful they really are, the fabric and feel was soft and light weight just perfect for the Australian summer. FANTASTIC… Read Full Review

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Boohoo.com's Comment

Written on: 22/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.


If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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“Fast shipping, Good quality.”

Written on: 07/07/2013

I bought 10 items from Boohoo. Planned arrival time is on 9th of July. Guess what? Got it today! I love all of my purchased. I always keep in mind that I'll get what I paid for (mostly because I shopped for sale item and low prices) but Boohoo is different. Good quality with affordable price! Definitely will shop again… Read Full Review

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Boohoo.com's Comment

Written on: 11/07/2013

Hi there,
Thank you for your great comments, and we are so pleased that you are happy with your items.
We are here 24/7 if you ever need us.
Hope to see you again.
Kind Regards,
Boohoo.com

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“Fantastic”

Written on: 30/05/2013 by antoniatonka (1 review written)

very quick delivery service never have to wait long, always the right size and product! really really cheap so you get what you pay for and that is expected. Overall really good would recommend it to anyone for any item of clothing and footwear… Read Full Review

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“Satisfied”

Written on: 24/04/2013

I ordered 4 times from boohoo and I'm happy with my purchases. Quality and style. but be careful about sizing! I usually order size 8 for blazers but this time... size 8 was huge for me so i had to return it and wait to a refund to order one size smaller. I hope I was not out of stuck in that time! the only problem is they do not exchange your return. even if you want one size smaller. I like Boohoo.com by the way… Read Full Review

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Boohoo.com's Comment

Written on: 25/04/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are glad to hear that you have found your experience with us to be a positive one, and we appreciate the time you have taken to let us know.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

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“Despite reservations I had a great experience!”

Written on: 12/03/2013

I read a lot of reviews before ordering and I was a little concerned ordering from boohoo but my order had no issues. I buy a lot of clothes online and have had some subpar results. I ordered two pieces, they matched the corresponding images and they were reasonably priced. I live in Canada and shipping was incredibly fast, I think 6 days. No complaints and will very likely order again… Read Full Review

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Boohoo.com's Comment

Written on: 15/03/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help on customerservices@boohoo.com

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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“BooHoo is a shopping store it is an amusing website....”

Written on: 18/02/2013

BooHoo is a shopping store it is an amusing website. there are loads of clothing that you could order. i recommend that to bitches who needs galaxy leggings so they can fly out to space. i think this is a very interesting website. I like the flying leggins, kay bye xoxo… Read Full Review

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“I think it's a great site.”

Written on: 20/01/2013

I've bought MANY things from boohoo.com and thought it was really good. Unlike what other reviewers have said, my items arrived quickly and on time, the things I ordered were great quality and very good value, I've never had a problem with their customer services, on the one occasion I needed to contact them they were fast replying and more than helpful, and when I did need to return an item for a different size it was much quicker and easier than I expected it to be. I was quite surprised to… Read Full Review

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Bertie's Comment

Written on: 20/01/2013

" Unlike what other reviewers have said, my items arrived quickly and on time, ..."

You seem to be one of the few lucky ones then but if I were considering BooHoo, I would certainly HAVE to takeinto account that less than 14% of the users from149 reviews recommend them.

Looks like you were lucky this time, guest :-).

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“BOOHOO is brill”

Written on: 26/10/2012

I always buy my dresses online and have bought many clothes on boohoo the UK website and have always gotten my clothes within 2=3 days, great material and great prices… Read Full Review

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“Great Experience”

Written on: 13/07/2012

I don't know what everyone is banging on about. There website is great and a lot of my friends order from there aswell and have never had any problems. Every delivery was on time and have any problem and they are shipping to me in Ireland. Some of the people of this are idiots and just like to bloody complain so don't let them put you off… Read Full Review

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“Fun fashion at affordable prices!”

Written on: 31/05/2012 by Hermione-Avila (2 reviews written)

I just ordered (about a month ago) several pieces from Boohoo including a really gorgeous fan print t-shirt in navy blue by New York Laundry a boohoo own aztec print t shirt and a skater dress. The price was really reasonable, the t-shirts were £10 and £6 and the dress was £15. Postage was also really reasonable. When the clothes arrived (which was a mere two days after I placed my order) I was so thrilled with the quality of them. I now wear them very regularly and although they have… Read Full Review

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“Amazing!!!!!!”

Written on: 07/04/2012

It was totally affordable very nice clothing and would definitely buy from again!… Read Full Review

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“Fantastic Service! Great Clothes!”

Written on: 14/09/2011 by AmyJ88 (1 review written)

I was looking for some new items for my winter wardrobe and came across boohoo! The order process was simple and straightforward and even allowed me to pay with PayPal. I was in no rush so used the UK Saver delivery, which arrived on time, in fact a day earlier than I expected! The clothes were lovely. The cardigan wasn't right though so I had to send it back. I had a few problems using the online returns service so I e-mailed the customer service using the contact us on the website. They got… Read Full Review

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Boohoo_Help's Response to AmyJ88's Review

Written on: 25/10/2011

Thank you very much for the review. I am pleased you are happy with our services: )

Hayley
Social Media Advisor
boohoo.com x

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“Ordered from Boohoo a few months ago for the first...”

Written on: 06/01/2011

Ordered from Boohoo a few months ago for the first time. Got 3 dresses for work, nothing flash but nice. Paid for next day delivery and got them! No probs what so ever!… Read Full Review

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“After ordering my goods on next day delivery i was a...”

Written on: 07/06/2010

After ordering my goods on next day delivery i was a little disappointed that they didn't come striaght away but i was informed this was working days and as my order was placed on a friday it could be delivered monday.
When no goods came on the monday and my city link POD (proof of delivery) had a date of 2007( this was ordered last week) i phoned Boohoo who were brilliant they immediately refunded my delivery charge and they called me later to let me know what was happening with my… Read Full Review

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“i ordered the playsuit there recently ”

Written on: 14/04/2010

i ordered the playsuit there recently

it arrived just on time, no prob

tracking system… Read Full Review

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