Flowers 24 Hours Reviews - www.flowers24hours.co.uk

Click here if this is your business
★★★☆☆
2.6 / 5
36% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Flowers 24 Hours www.flowers24hours.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Horrible staff horrible service-shut this place down! ”

Written on: 24/05/2014 by 271Upton (1 review written)

Ordered fresh flowers and received dead ones. Complained and didnt hear anything back , kept emailing and phoning .. spoke to two members of staff who were very rude and didnt care one bit what the problem was etc and as expected nothing was done about it. It was an embarrassing situation as the flowers were for my mother in law. Still im waiting for a reply from the management. This place is a nasty place for flowers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Valentines Day flowers arrived one day too late!!”

Written on: 17/02/2014

My partner paid premium Valentines Day prices for a same day delivery, but the flowers arrived ONE DAY TOO LATE!! I called Flowers24Hours customer services throughout the day for an estimated delivery time - first I was told sometime early afternoon, then in late afternoon I was told they were still making deliveries to City office addresses, and would be with us early evening. I even stayed at home to make sure I did not miss the flower delivery. Still no delivery by 9pm, so my partner bought… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Read the small print”

Written on: 31/10/2013

I ordered a beautiful arrangement for a friends birthday from this site. The flowers she received bore little resemblance to the ones I had ordered. What arrived was a very ordinary bouquet and not the beautiful arrangement displayed on the website. Customer services informed me that it clearly states that flowers may be changed if unavailable. In fact these were very similar to all the flower types in the original image just not in the same display as promised! They refused to redeliver the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The Most Appalling Service”

Written on: 22/08/2013 by Picton (1 review written)

I called from California to order a large bouquet of Hawaiian flowers to be delivered to friends in London. I was told that the flowers were in stock and to expect an email confirmation of delivery. When no email arrived, I enquired and was told that the flowers had been delivered. My friends had received no flowers, so I enquired again. I was told that the flowers had been delivered to the wrong address to "a little old lady who didn't have much English". I was astonished at the suggestion… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very disappointed!!!”

Written on: 02/10/2012 by lander (1 review written)

I bought a bunch of purple beautiful flowers, and the ones delivered were pink, I wouldn't complain about this, as flowers differ depend of the season, but the picture in the website had more than 20 beautiful big flowers, and the one delivered had 2 flowers and 4 tiny ones, all you see is a green plant with no flowers, Next time I rather go myself to find the flowers to the shop, I can find a better bunch of flowers in Sainsbury's for £2.50 and get a delivery person for £20, instead of the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Simply superb”

Written on: 17/08/2012 by roumani (1 review written)

Very good product variety. The online services are simply superb: instant updates; full tracking; the option to email the recipient, etc. Everything was handled smoothly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rylock02's Response to roumani's Review

Written on: 26/08/2012

Excellent Service, will definitely use again. have used twice in the last twoo weeks and been very happy and so have the recipients.
Note to self to use the discount voucher next time.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“Deeply Disappointed - Fruit Basket Delivery”

Written on: 20/07/2012 by Reasonable (1 review written)

My mum-in-law had just underwent a knee replacement operation and thought that although none of us could be with her (we're in Hong Kong), it would be great if she received a Fruit Basket from her two Grandkids as a surprise. I selected Same Day delivery, which meant i had to pay an extra 20 quid, but i was happy to do so, cos it would have been really nice for her to receive the gift jus as she came to. Anyway, I heard nothing the entire day, so the next day, I dropped an email to them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Delivered late and wilted. *** EPIC FAIL ***”

Written on: 19/02/2012 by RP1790 (1 review written)

Flowers were ordered for a new girlfriend for Valentines day. Placed order on 30 Jan and paid the extra for delivery on 14th Feb. Flowers were actually despatched on the 12th, not delivered on the 14th (girlfriend home all day), no card left and eventually delivered to the neighbors on the 15th. As a consequence the flowers were 4 days old by the time they were received. Yes, they were wilted and in poor condition. Tried ringing the shop on the 14th between 4.30 and 6pm, no answer and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“How wonderfully everything was handled !”

Written on: 10/12/2011 by hajra (1 review written)

I wanted everything to be best and there i got it ! My sister graduated with merit and i wanted to do something amazingg for her, something she cudnt think of and i do it for her and here i got the best way to congradulate her ! Everything was fantastic and she lovedd it ! :) Everything was same as it was photographed so that is what i appriciate the most ! I dont think of anything that i didnt like about it.. if i have to mark it out of 100 than i will rate it 100 :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service”

Written on: 26/05/2011 by ebrar (1 review written)

Ordered flowers 4pm and was delivered within two hours , express delivery flowers were fresh as well , thanks alot , will shop again with flowers24hours… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Searching around I wanted to find a good arrangement...”

Written on: 20/01/2010

Searching around I wanted to find a good arrangement of orchids for my brother (as they're more man friendly!). Found a good item on the website and ordered it online - the payment process was a little slow but it pushed through in the end! The delivery was trackable and I got an email to confirm it was delivered. I'm impressed and would definitely use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview