Asda Flowers Reviews - www.asda-flowers.co.uk

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Shocking waste of money. Use a florist.”

Written on: 24/03/2015 by McLeod323 (1 review written)

Received flowers from family members for my 50th Birthday. I'm to embarrassed to tell them that they wasted money. "Bouquet" arrived packed in big box and was appalled to find, what appeared to be their standard £5.99 bunch of flowers - 2 roses, 2 Chrysanthemums & 3 pink daisy type flowers- with the bottoms wrapped in, what looked like a small wet nappy. Box says Spring Dream - checked their website & neither description nor illustration in any way match what arrived - and they charge £24.99… Read Full Review

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★☆☆☆☆

“Poor quality flowers and customer service!!! Do not buy!!!”

Written on: 18/03/2015 by TinaW1 (1 review written)

Ordered flowers for my mum for Mother's Day 9 days before Mother's Day and realised it had my address as delivery address. The offices were closed from 5pm Friday evening until 9am Monday morning so I couldn't rectify IT straight away. However, I rang on Monday am and eventually got through to customer service at lunchtime to then be told that I couldn't change the address as I needec to give 5 working days notice to change order. I explained that I had tried ringing all morning as they were… Read Full Review

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★☆☆☆☆

“Mother's Day 'Bouquet'”

Written on: 16/03/2015 by Sadatasda (1 review written)

My son ordered Mother's Day flowers for me which arrived at 6pm on Mother's Day. What a disappointing bunch of wilting tulips already shedding petals and a couple of small carnation sprays which were dry and battered. I was so disappointed. Come on Asda deal with the complaints!… Read Full Review

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★☆☆☆☆

“More poor service ASDA flowers”

Written on: 16/03/2015 by 457Reeves (1 review written)

Order went through on own address so ended up buying myself flowers that I didn't want as they would not change address even though I phoned straight away. I was shocked with what they delivered,I had bought the Same bunch two days before for ten pounds and was charged £26 for free home delivery, how do they explain that one,I would like a refund but as usual there is no one to talk to. Disgusted with asda… Read Full Review

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★☆☆☆☆

“Ditto!!”

Written on: 16/03/2015 by RLMF1983 (1 review written)

Ordered flowers for Mother's Day. I had to ring up and cancel my first order, as the website is so unclear that I had my own address as the delivery address. Managed to get a refund and reordered the flowers to be sent to Mum (this was the Tuesday before Mother's Day). I made Mum stay in the house all day yesterday, thinking that she'd get a lovely surprise - I called her at 10pm to ask if she had anyone bring her anything - nothing had turned up. So as far as my Mum is concerned, I didn't… Read Full Review

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★☆☆☆☆

“not worth money”

Written on: 15/03/2015 by ebonyrose (1 review written)

Order went through on own address so ended up buying myself flowers that I didn't want as they would not change address even though I phoned straight away. I was shocked with what they delivered,I had bought the Same bunch two days before for ten pounds and was charged £26 for free home delivery, how do they explain that one,I would like a refund but as usual there is no one to talk to. Disgusted with asda… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 14/02/2015 by Howejj374 (1 review written)

Absolutely shocking customer service one of the worst experiences I've had. Website is not intuitive once I had placed the order it was automatically given my own. Address as the delivery address. Tried to rectify this as soon as the order went through but customer services lie when spoken to in the phone and email service is extremely slow so I now have flowers I don't need and have had to order from a better company… Read Full Review

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★☆☆☆☆

“Worst Ever Service!”

Written on: 09/02/2015 by Hewitt79 (1 review written)

I ordered some flowers from the Asda web site to be delivered on my girlfriends birthday, they arrived 3 days late!!! They were all frost bitten and looked half dead. I have emailed Asda 5 times and phoned a number of times, I can't get to actually speak to someone and they have never replied to my emails. Just be aware!… Read Full Review

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★★★☆☆

“Disappointed ”

Written on: 09/01/2015 by ynMcClure348 (1 review written)

Ordered red and white carnations for my friend for Christmas, because that is what she likes, and only red were delivered. Not quite the same effect. … Read Full Review

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★☆☆☆☆

“Insulting!!”

Written on: 10/11/2014 by Leannewilliams2003 (1 review written)

A really good friend sent me a bouquet for my 40th birthday from Newcastle to me in St Albans. They were packaged well, although the delivery man left them outside my house next to my bins because I wasn't in to receive them. When I unpacked them they looked a little dishevelled but I hoped they would perk up after some TLC. However, they didn't and after a few days began to die. I complained to ASDA flowers only to be told it was my fault as I obviously was a complete idiot and didn't know how… Read Full Review

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★★☆☆☆

“Flowers didn't arrive”

Written on: 09/05/2014 by JHarp (1 review written)

I ordered a bouquet for my great aunt. I they didn't arrive. I rang asda's to ask what had happened, they looked into it and didn't no what had happened but offered a refund or to have them resent. I would of liked a gesture of good will or an up grade on my flowers for this as the flowers were ment as a gift not a disappointment. My Aunt is in a home so little things like flowers really make her day. On this occasion all she got was disappointment :( I have used a different florist before but… Read Full Review

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★☆☆☆☆

“No flowers delivered”

Written on: 02/04/2014 by Marley143 (1 review written)

Flowers were ordered 21 march 2014 for Mother's Day and they have still not arrived it's the 2 April spoke to head office who said there can't understand why they weren't delivered. Most unhelpful and said they would re deliver. Still waiting. Would not recommend this asda to anyone. Don't waste your time or money tomorrow I will be demanding a full refund. Really upset and disappointed :( didn't want to give them one star but had to as it won't proceed on here… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 01/04/2014 by cal61 (1 review written)

Ordered flowers & said extra for chocolates. They were for Mothers day. The flowers arrived but the chocolates were missing. Such a shambles for a big company to get it wrong on such a special occasion. Will not be using them again. If i hadn't asked my Mum if she liked the chocolates i would have been none the wiser . !… Read Full Review

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★☆☆☆☆

“Dead Flowers”

Written on: 31/03/2014 by Trevino174 (1 review written)

Ordered a £45 bouquet for Mother's day thinking the flowers delivered would resemble the picture on the website - how wrong was I. The flowers were wilting and looked like they'd been stored for days without water. Called customer services who asked me to email pics which I did. They advised me to stand the flowers in water for 28hrs and if there was no change I would be eligible for a refund. I'm grateful I'd not decided to have the flowers delivered direct to my mother. I will not be using… Read Full Review

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★★☆☆☆

“Awful, really awful.”

Written on: 04/03/2014 by BethChubb (1 review written)

I ordered my mum's favourite flowers to be delivered on her birthday, got the email confirmation through and noticed at the bottom they said that due to it being a postal delivery system, sometimes the flowers are not delivered on the exact day. I had ordered the flowers a week before my Mum's birthday so thought everything should be fine - nothing of this was mentioned as I was ordering and when I had confirmation it was too late. The flowers came the day after my Mum's birthday, fully… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/03/2014 by wwO'Connell126 (1 review written)

Can only go on my own personal experience . Mother's Day ..mums 90th 91st 92nd birthday ..plus others Ordered flowers ..always delivered on time . Bad weather snow was warned online there might be a delay. Flowers fresh .no crushing as delivery in box. Very impressed and have recommended their service … Read Full Review

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★☆☆☆☆

“Total waste of money”

Written on: 17/02/2014 by Bestyt (1 review written)

Ordered the 18 red roses for the wife for Valentines. I'm not a skinflint but never normally by Valentines Day flowers because of the hugely inflated prices. So buy the wife two or three times as many the day after. Thought I'd make a change as Asda is renown for value for money. Delivery was good, but I was totally embarrassed when the wife opened them. Don't think they could have found roses any smaller. They looked totally pathetic. Went straight out to Tesco to rectify the let down. So cost… Read Full Review

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★★☆☆☆

“Terribly poor value”

Written on: 14/02/2014 by jprandjrr (7 reviews written)

Have used Asda Flowers a couple of times before and seemed pretty good, so ordered a bunch of 24 red roses for Valentines Day for the missus. The 2 stars are cos it arrived on time - but what a disappointment! The roses were absolutely miniscule, so small that all 24 easily fitted into one small vase. A paid £36 and there were far better rose bouqets available in the store for a tenner. Will never use again. … Read Full Review

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★☆☆☆☆

“shame”

Written on: 11/02/2014

shipping very fast, but when you open it told with shame to give such skeevy bouquet wife, do not buy there… Read Full Review

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★☆☆☆☆

“Bloody useless!”

Written on: 05/02/2014 by Heather1956 (1 review written)

Best advice to everyone. Do NOT use Asda flower delivery service. I ordered flowers on 3rd February to be delivered to an address near Bangor in Wales. Unfortunately I put the wrong post code on the delivery address so although the address was in Bangor the post code was for an area of Aberdeen. The flowers were to be delivered on Monday but did not arrive. I phoned on Tuesday morning and during the discussion with the young man who answered the phone I realised my mistake and pointed it out… Read Full Review

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